Leadership styles are continually evolving to incorporate new ways of thinking about employee satisfaction, motivation and performance. Find webinars and videos on the strategies, techniques and qualities that make an effective leader. By participating in this community you will gain insight into current leadership theories and how to optimize employee performance.
Many sales leaders struggle to get their salespeople to successfully use LinkedIn to grow their business. LinkedIn Expert Brynne Tillman and Sales Execution Expert Steven Rosen will share their formulas for success.
This webinar will cover two perspectives to a Crush your sales numbers using LinkedIn;
1. The practical and tactical activities to leveraging LinkedIn and
2. 3 Steps to effectively execute your LinkedIn strategy
Regardless of how the material is maliciously obtained, finding stolen data efficiently - before your customers know they have been compromised - is a critical component of information security. Using the Open Source Intelligence methodology presented in this workshop, the information security professional can search and monitor for stolen data as well as users linking to and advertising the sale of your customers' data. With live examples from the dark web, this fast paced tutorial lays the groundwork for safe, effective investigations and includes searching with advanced search operators, email addresses, usernames and people searches in both the public internet as well as the dark web.
Shellina Damji, a practice leader at Kepner-Tregoe discusses the service excellence program at K-T. What differentiates K-T is its solid methodology in trouble shooting. K-T is focussed on building capability in the technology space. Building partnerships with companies like ServiceNow allows them to embed the K-T methodology right into the toolset. K-T is recognised as 'best in class' for troubleshooting. Customers have confidence that they are receiving the best training possible when they engage with Kepner Tregoe.
Kepner-Tregoe's Shellina Damji discusses the value of the K-T critical thinking methodology. K-T is particularly known for its problem solving methodology, particularly in incident management, problem management and change management. K-T allows businesses to close the gaps they have in the processes, bringing incidents and problems to resolutions quickly. K-T training allows organizations to raise the skill level of their staff, giving them new competencies in trouble shooting and problem solving.
Will 5G herald a complete shake up of the broadcast and media industry?
Watch now on demand to explore the implications and potential of 5G from a user and supplier perspective and gain technical and business takeaways for your 5G strategy.
Darko Ratkaj, Senior Project Manager for Technology & Innovation, EBU
Phill Lawson-Shanks, Chief Architect & Vice President of Innovation, EdgeConneX
Gianluca Noya, Managing Director Network Mobile Services, Accenture
Successful companies are highly dependent on their partners in their supply chain. They must remain vigilant to assess their output quality, manage, mitigate and identify the root cause of any problem that arises.
In this webinar, we will focus on quality management in the supply chain and some of the key levers that can be pulled to ensure you are not the next company on the nightly news.
You will learn
• Best practices to improve quality in the supply chain
• How to identify areas of supply chain risk
• How to Reduce cost of quality
• The “Critical Few” troubleshooting tools for quality
Buyer research tells us precisely what buyers want. Employee engagement studies clearly indicate what employees are looking for. The evidence is indisputable... But Sales Managers are mired in reports and forecasts and updates that force them to do just the opposite of what buyers and sales pros need from them. Join me to get the business case for putting people before paperwork on the job.
Kepner-Tregoe’s Advanced Incident & Problem Management plugins for ServiceNow give your team the tools they need to improve MTTR, incease your first call resolution rate and ultimately improve your customer satisfaction levels. Improved problem solving will also reduce your service and support delivery costs. K-T techniques will allow your incident and problem management teams to gather more information, quickly and with less documentation. Using an easy to follow roadmap they will have a common approach to problem solving, prompting them to ask the right questions at critical times. You will get to the true root cause faster, minimizing unnecessary and costly outages.
A conversation with Shane Chagpar of Kepner-Tregoe covering how to reduce escalation at the service desk through the use of better questioning techniques and critical thinking. Shane talks about how knowledge creation needs to be an integrated part of incident and problem management, the importance of clear problem statements and how it is imperative to identify good processes and work flows in order gain strides with new technologies available today.
Have you ever wondered why you or most women don’t negotiate as well as men?
Do you struggle with negotiating with your boss?
Do find it hard to get what you need and know you desire at work at home?
If you answered “Yes” to any of these questions, you need to listen to this webinar by Pattie Grimm, author, speaker, radio show host and trainer on the underlining reasons why most women don’t negotiate as well men. Pattie will provide research based tools and techniques to improve your negotiations skills at work and at home.
Last year, alternative reality and virtual reality raked in $1.8B, with 6.3M headsets shipped. And those numbers are expected to just keep climbing. AR and VR technology is getting sweeter every day, and the number of use cases is piling up. VR and AR isn’t just transforming how we experience games, it’s led to breakthroughs in health care, dropped operating costs for businesses, and changed how marketers can connect with customers.
In this VB Live event, Stewart Rogers, Director of Marketing Technology, will be unveiling the results of our latest in-depth VB Insight consumer study. Register now for insights into VR and AR usage, consumer attitudes, and whether the massive potential audience that exists is ready to go virtual.
By attending this VB Live event, you'll:
* Understand VR and AR attitudes across the globe
* Learn what's holding consumers back from these technologies
* Introduce innovation with AR and VR into your own organization
* Learn how payment technology will help facilitate new VR/AR experiences
* Hear what experts think the future holds
* Stewart Rogers, Director of Marketing Technology, VentureBeat
* Laura Gemmell, Innovation Analyst, Technology Innovation, Worldpay
* Wendy Schuchart, Moderator, VentureBeat
Cyber attacks are on everyone’s agenda but with so much at stake just how should Broadcast, Media and Entertainment players protect themselves in an increasingly hostile world?
High profile attacks on broadcast and media players are on the increase. But what does the threat landscape look like? What are the new attack surfaces and how should broadcasters and media companies approach cybersecurity?
Brian Brackenborough, CISO, Channel 4
Richard Welsh, CEO, Sundog Media Toolkit & VP of Education, SMPTE
Cameron Brown, Information Security Strategist & Cyber Defence, EY
Getting new hires started isn’t something that just happens overnight. Investing in onboarding is an important part of any HR strategy. It takes a lot of work and careful planning to ensure new team members can truly hit the ground running. Join TPD and PandaDoc as we join forces to share knowledge of best practices and successes.
Christoph Goldenstern, VP of Strategy & Service Excellence at Kepner Tregoe talks about Agile and DevOps and the trend for 'flattenning' IT organizations. IT Departments still tend to be very siloed in their approach to IT incident and problem management. This approach will not work when speed is important. DevOps is going to change this and IT departments still have work to do to get there. Service integration is important and the way of managing IT is changing. We must take an end to end process view, particularly with incident change and problem management.
Lupe Clark, an IT Manager at CSAA Insurance Group lead her IT team to reduce critical incidents at CSAA to 17 down from 300 per year. Lupe talks about her organization's closed loop cycle and how this has improved the organization's problem solving skills and improved the maturity of the IT Service Management processes. She discusses how Kepner-Tregoe solutions have helped to tie all the processes together and allow them to move to the next level of maturity.
Machine Translation (MT) is essential to all business applications when data needs to be translated for timely decisions. However, increasing concerns over data privacy, IP and compliance require active measures to make sure there is no risk that confidential data can be misused or exposed during the MT process.
In this webinar hosted by Mihai Vlad, VP Machine Learning Solutions at SDL, featuring guest speaker Arle Lommel, Senior Analyst at Common Sense Advisory, you’ll learn:
• How your organization can benefit from a private MT service
• How you can securely manage the translation of large volumes of data
• Early results of SDL’s state-of-the-art Neural Machine Translation technology as part of SDL ETS
• Based on CSA’s comprehensive research with MT providers, implementers, and consumers, Arle Lommel will cover the direction the market is headed, how NMT is changing that direction, and the role secure MT solutions play
SDL Enterprise Translation Server (SDL ETS) offers a client-managed, MT solution that can be deployed on-premises or private cloud, keeping the MT process within your Intranet. SDL ETS has been used by government for more than 15 years and ensures you meet data privacy regulation and compliance by deploying a private MT portal that is both economically viable and scalable through a cloud service.
On a sales call, knowing about the person and what’s important to him/her is the key to relevance, gaining permission to ask questions, and building a genuine relationship. In this session, award-winning speaker Sam Richter will show you how to find information on people, in ways you never thought possible
Christoph Goldenstern, VP of Strategy & Service Excellence, explains how Kepner-Tregoe’s “plug-ins” for ServiceNow support IT Service management teams to drive improvements in incident, problem and change management. Christoph also unveils new troubleshooting simulation technology designed to bridge the gap between classroom and real-world situations. Teams can now practice critical problem solving skills in a real, but safe learning environment
Christoph Goldenstern, VP of Strategy & Service Excellence, outlines the Kepner-Tregoe approach, explains the history of company and talks about the consulting and training solutions offered by K-T. Using Kepner-Tregoe methodologies allows IT and Tech Support to embed critical thinking in the business. Christoph discusses why Kepner-Tregoe is a good choice to bring critical thinking skills to your organization
Learn How to Manage Risk for Protection - Allocate Risk to Improve Performance for capital market investors.
Join our guest, William Goodwyn Ferrell, a Wall Street veteran and the founder of Ferrell Capital Management as he introduces his new course.
During the webinar we will cover:
1. Why traditional notions of portfolio diversification are no longer effective tools. By replacing Asset Allocation with Risk Allocation you will achieve much more effective means for managing your investment portfolio.
2. We're going to lay out a system that will teach you how to manage risk for protection and allocate risk to improve performance.
3. We will introduce a new online course with a special offer for attendees only.
Controlling Color in Print Production to G7® Specifications—Every Day, Every Print Run
Many print operations already understand the benefits of color management using gray balance as a control factor. And calibrating your press to meet the Idealliance G7 specification is becoming a major selling point to earn print buyer confidence.
When calibration is done as a one-time event, most offset press control systems still rely on traditional solid ink density control in print production, with no way of automatically controlling and monitoring G7 metrics, avoiding critical color variations.
The piece that has been missing—until now—is the ability to use inline color control to continuously monitor and keep every print job within G7 specifications. Rather than thinking of G7 as a one-time calibration event, QuadTech and System Brunner are introducing a complete system for ensuring G7 quality for every print run.
Join us for an informative webinar explaining G7 as a calibration methodology and for press control, INSTRUMENT FLIGHT® with gray balance control (the world’s first G7 certified press control system), and the newest software enhancement for controlling print production to G7 metrics.
Sponsored by QuadTech. Featured speakers: G7 experts Daniel Würgler, CEO, System Brunner AG and Don Hutcheson, President, HutchColor, LLC
Details: Tuesday, July 11, 9 a.m. PST/12 p.m. EST/ 5 p.m. UK / 6.p.m CET
Cloud, Agile, DevOps, and Lean Product Management are the foundations of the new digital operating model. Today, the four most valuable companies on the stock market are tech companies, and as the New York Times notes, "every company is a tech company." A broad new consensus on how to manage technology is taking hold. In this webinar Industry Experts Charles T. Betz and Carlos Casanova join Kepner-Tregoe's Christoph Goldenstern to discuss the impact of this new digital operating model is having on organizations globally.
San Bernstine of Kepner-Tregoe joins with Joel Beezhold from Johnson Controls to discuss the positive effects that building critical thinking skills in an organization can have on productivity and cost reduction efforts. San and Joel present real-life case studies from Johnson Controls that demonstrate the ROI that can be achieved using Kepner-Tregoe methodologies, particularly in the management of projects.
Congratulations on your new job! But did you have any idea it would be like this? If you're like most Sales Managers, you're left to your own devices to figure it out. No training, no time to learn, and no room for error. Maybe we can help. Join Deb Calvert and find out how you can be successful as a Sales Manager, even beyond making the numbers.
Fascinating finds from observations of and interviews with 7 types of problem employees... You've probably got at least 1 in your organization. This workshop is for managers and business partners who aren't quite sure what to do next with the renegades, chronic complainers, inconsistent performers and others that make your job more challenging. Join me for a different perspective, one that comes directly from these problem employees.
Taking your career to the next level is not always as easy as doing a great job where you are today. Do you struggle with getting your managers attention? Do you feel stuck in compliance and administration? How do you expand your perspective and get the recognition you deserve? The answers lie in taking control of your own career. Moving to the next level often requires a different skill set then being just a great HR professional. This session will focus on what you need to do to be the strategic executive who is action-oriented and embraces technology to drive your personal career plan forward. This session is designed to empower you to integrate your HR career with the rest of the organization – and give you the voice to take your career anywhere you want to go!
A sales reps’ daily responsibility is to cut through the noise of the competition to gain their prospect’s attention. But this is nearly impossible these days when the prospect’s inbox is flooded with more messages to respond to than there are hours in the day.
Join this discussion where we talk about the cold email and proposal tips you need to make sure your message jumps straight to the top with a killer subject line and the content you need to include in your proposal to increase your sales success.
The cornerstone of any successful business is the ability to attract and retain customers. This is nothing new. What has changed is the digital nature of the ‘always on’ customer and the expectations they have when engaging with your business.
This webinar covers the new Continuous Customer™ dynamic and the 6 accelerators for transitioning to recurring revenue business.
Discover a method to closing that advances the sale with 95% certainty, is zero pressure and involves just two questions. In this session, you will learn the exact technique for advancing the sale while making clients feel more educated, in control, and causes them to see you as a facilitator and consultant.
Do you sometimes feel that your hard work is "invisible"? Perhaps you do such good work on a regular basis that your management team takes you for granted. Perhaps, because of this, you're no longer recognized and rewarded for your efforts, as you once were.
During this talk in the "Women in Tech" series, Brenda Piazza will share her 25+ years of experience becoming visible, noticed by management and promoted extensively. She will discuss the issues faced by those that are ‘invisible’ and how to get ‘noticed’ by management thus leading to your achieved goals and promotions.
Join this interactive Q&A webinar as we discuss:
- What are your goals moving forward (promotion, new career, etc.)?
- What appears to be ‘important’ to executive management?
- How can you report results that ‘matter’ to executive management?
Are you frustrated with your sales results, even though you have put a lot of time, money and effort, your heart and soul into growing your revenue? Looking to grow your sales, quickly and effectively, but also prevent buyer’s remorse and keep your clients loyal?
This webinar will help you identify new ways (that you can start using right away!) to find, engage, win and keep new clients.
Here's what you will discover:
1.FIND: How to find new clients who are in the market today
2.ENGAGE: How to connect with them instantly and engage into a dialogue
3.WIN: How to remove any resistance and win new clients
4.KEEP: How to prevent buyer’s remorse and keep your clients loyal
Sales enablement is providing the sales organization with what they need to sell more effectively. How is your organization doing that and what do you need to know about the future of sales enablement? Alice Heiman will lead a lively panel discussion on this topic. Please join her, Elinor Stutz, Inspirational Speaker and Educational Trainer at Smooth Sale, Nancy Nardin, Founder of Smart Selling Tools, and Mike Kunkle, VP Sales Transformation Services at Fast Lane as they define sales enablement and discuss its future.
A straightforward, research validated structure to enhance performance at any level. This program presents three easily implementable strategies to: set better goals, leverage the science of performance-based skill development, and monitor and course correct any plan of action to achieve maximum productivity.
Designed to give leaders, managers and individuals the tools they need to improve performance—in themselves, their colleagues, and their teams.
When sales is truly enabled, the right sales team consistently achieves maximum success in every performance moment from opening new relationships to closing sales. The enabled sales team has the right message, has demonstrated proficiency in the process, dependably executes on the right recipe and has the right support at their fingertips, To do this effectively key elements of the enablement process, which are typically overlooked, MUST be right.
In this webinar you will learn how to:
Pinpoint prospects more likely to say yes in a shorter time frame to avoid misusing time
Craft messaging which keeps prospects/clients engaged and sales moving forward at every stage
Uncover blind spots which can ruin results even if everything else you do is right.
Tune in to also hear the bonus you get when you get Sales Enablement right. When Business Development is done right, there is no limit to what can be accomplished.
In today's increasingly global work environment, more employees than ever before are making material decisions on behalf of the organization, and these decisions don't always adequately account for risks to the enterprise.
This webinar will provide an overview of how to define your organisation’s level of ‘risk appetite’, helping you to determine the most relevant approach for drafting your organization’s risk appetite statements, assess stakeholders’ preferred risk-taking posture and write impactful risk appetite statements.
Inbound Marketing, Outbound Selling, Social Selling and Content Marketing: So many options. So little time!
If you have been struggling to find a balance between staid and traditional outbound selling and time-sucking inbound strategies, do I have the panel for you! I will be interviewing three of the world’s foremost experts in Sales, Social Selling and Inbound Marketing. Shawn Karol Sandy, Tamara Schenk and Maxwell Bogner will share their thoughts and tactics on winning strategies they have used to bridge and balance the gap between Inbound and Outbound.
To reach today’s modern buyer, sellers need a mashup of inbound and outbound sales activities. Barb Giamanco will share 7 strategies for using social channels and creative outbound approaches to peak buyer’s interest, attracting them to your salespeople like a magnet. That’s the path to generating more leads and sales conversations!
In 2012 RBS suffered a major disruptive IT event impacting customers over a 17 day period. In response to this event RBS reassessed its Resilience Strategy. This session will take you through the banks resilience strategy and how we use it to manage our resilience risk exposure, what we rely upon to support our business and our customers and how we identify and manage the threats we face.
Are you creating value in every sales call? Value that differentiates you and makes you relevant for every prospect? Value creation drives sales, and only salespeople can drive value creation.
Join this panel discussion to learn specific ways to achieve sales success, crush your quota, and be the sales pro your customers look forward to meeting with. Deb Calvert from People First Productivity Solutions will moderate with guests Lisa Dennis, founder of Knowledgence, Jeffrey Lipsius, author of Selling to the Point, Brian Burns, host of The Brutal Truth about Sales & Selling, and Michael Pici, Director of Sales at HubSpot.
Join us live to post your questions for the panel discussion and to hear from 4 points of view on everything related to value creation in sales.
By supplying your contact information, you authorize the panelists and HubSpot to contact you with more content and/or information about each of its services. You further authorize the moderator to pass your information to HubSpot for these purposes.
Mindfulness is the latest buzzword for improving workplace productivity. But it is rarely taught to the sales department. Can mindfulness be applied for improving salesperson performance? Sales trainer and author Jeffrey Lipsius discovered a way that it can. Join him for a webinar introducing his method for applying mindfulness for selling success.
For many women, the challenge of managing a family along with building a career or business is a daily struggle.
In this webinar, Suzanne Brown, the founder of “Mompowerment”, will provide fascinating insights into how this can be achieved.
Suzanne’s focus has long been on providing a path for women of all backgrounds/sectors to balance part-time work and motherhood. Through her research for her forthcoming book, Suzanne interviewed 110+ women who have successfully made that change.
During this webinar you will learn;
--What are the best ways to create more work-life balance
--How to become more productive
--How changes in population are starting to impact the workforce and what this means to you
--Tips to get the most out of playdates
--Ways to integrate self care into your daily routine
About the Speaker
Suzanne Brown is a strategic marketing and business consultant, TEDx speaker, an expert on and advocate for professional part-time working moms and author of a forthcoming book, out in mid-September. Mompowerment: Insights from Successful Professional Part-time Working Moms Who Balance Career and Family empowers moms to think differently about their career approach and work-life balance. Suzanne blogs weekly at www.mompowerment.com on topics related to helping working moms continue to achieve their career goals and be the moms they want to be.
‘What are salaries in business continuity and resilience like?’
This is doubtless one of the most frequently asked questions by new entrants to the business continuity and resilience fields. Patrick Alcantara DBCI, author of the 2017 CI Salary Benchmarking Report, will answer this question and more during this webinar. This webinar will feature the results of a survey of more than 1,100 professionals worldwide.
The BCI Horizon Scan has become a vital resource to those working in the fields of business continuity, risk or resilience, and as such it is getting a greater number of respondents from a wider range of countries and industries. The 2017 Horizon Scan Report showed that once again it was cyber attack that was the number one threat, with data breaches remaining in second place and network outages third. Adverse weather moved up three places to enter the top five along with security incident.
The classical life cycle for a comprehensive Business Continuity implementation encompasses during its early stages the Business Impact Analysis (BIA) and the Risk Analysis (RA). There are various methods to integrate the RA in the BC context but many of these approaches deals with very high level orientation, hence leaving an important gap for an adequate Cyber Security oriented RA. During this webinar, we will discover how to apply some cyber security RA techniques that can be mapped to a higher level RA in the context of BC life cycle.
In Miller Heiman Group’s CSO Insights latest Sales Performance Optimization Study, on average, only 57% of reps make quota. If you could ask a few insightful questions proven to fill your pipeline with quality deals, would that be a good use of your time? Join Janice Mars, Principal and Founder of SalesLatitude and Shawn Sandy, Chief Revenue Officer of The Selling Agency for a fun and action-packed 45 minutes on how to crush your quota and fuel your pipeline.