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Learning and Development

  • The Power of Case Studies: How to Build Credibility, Trust, and Influence
    The Power of Case Studies: How to Build Credibility, Trust, and Influence
    Deborah Monfette Recorded: Jan 17 2019 52 mins
    Proving the success of your B2B products and services is the typical goal and focus of a case study. It’s been used for decades. But times have changed as B2B buyers self-educate and self-select. They anticipate case studies can help them get the information they need to make purchasing decisions.

    Join Scott Abel, The Content Wrangler, and his special guest, Deborah Monfette, Chief Content Writer and Strategist at Contenttriggers LLC, for this free one-hour webinar. In this webinar, Deborah will discuss four major things B2B buyers expect from companies in their search. You’ll learn 3 tips captured from 10 hands-on technology experts. These tips will help you give buyers what they expect and build more credibility, trust, and influence with your case studies even if you’re limited in what you can tell.

    Tip #1 — This key ingredient, often missing, can derail the credibility of your case study.
    Tip #2 — A critical strategy you must implement to build your buyer’s confidence and trust.
    Tip #3 — How to be the go-to resource and help buyers find relevant case studies.

    ABOUT DEB MONFETTE

    Deborah Monfette works with B2B technology companies to create engaging content that helps people see the possibilities for change and solve problems. She is the chief content writer, strategist, and founder at Contenttriggers LLC. Her experience spans over 20 years in high tech where she’s worked directly with customers in dozens of beta programs, conducted over 1000 sales and product demonstrations, and worked in support and training to solve problems and build customer loyalty. Her recipe for content success is a combination of her love for customer experience, creative thinking, storytelling, great design, and simplifying complex ideas.
  • HR Checkup for 2019: Start the Year Out Right!
    HR Checkup for 2019: Start the Year Out Right!
    Lori Kleiman, SPHR SHRM-SCP Recorded: Jan 16 2019 46 mins
    Ready or not… it’s 2019! Is your HR department ready?

    Start the new year off on the right foot with a checkup of your HR compliance obligations and a review of HR best practices. During this webinar, we'll help to ensure that your documents are where they need to be and that the right policies are in place to support your requirements and culture for the new year.

    In this action-packed webinar we will specifically review:
    • How to do a self-audit of I-9 forms that provides protection from audits and fines
    • Review of employee handbook obligations for the new year
    • What belongs in employee files - and what can you just get rid of!
    • My favorite tool to use for an overall HR Audit - and how to use it

    We'll also cover what is coming down the pike for 2019 and how to get ahead of any changes.
  • Uniquely You: Building a Winning Personal Brand
    Uniquely You: Building a Winning Personal Brand
    Stacey Cohen Recorded: Jan 16 2019 62 mins
    Want to make the most out of YOUR brand, stand out from the crowd, and achieve professional success? Unearthing your personal brand allows you to grow your network, secure unique opportunities, and build your client/revenue base.

    Actively crafting and communicating your brand message will yield success throughout your career. Your personal brand follows you tirelessly, and it is informed by everything you post, write, photograph, pin, like, and tweet. To thrive in today’s fiercely competitive and complex environment, you can't leave your personal brand to chance. Instead, to achieve your professional goals and be on top of a decision maker’s short list, you have to make a name for yourself.

    Learn how to strategically take control of your message and begin to articulate your value or “wow” factor.

    Speaker Bio:
    In the world of branding, few experts possess the savvy and instinct of Stacey Cohen. A TEDx speaker and award-winning brand professional who earned her stripes on Madison Avenue and at major television networks before launching her own agency, Cohen specializes in finding, cultivating and perfecting brands.

    Cohen is a sought-after speaker, author and panelist in the realm of personal branding. A staple at industry conferences, Cohen is also a blogger at The Huffington Post and has been featured in Entrepreneur, Forbes, Crain’s, Sales & Marketing and a suite of other national publications. She is Founder, President and CEO of Co- Communications, a full-service marketing and communications agency.. Since 1997, Cohen has coached individuals and businesses across a range of industries — from arts and real estate to hospitality and luxury — and expertly positions their narratives in fiercely competitive markets.
    Stacey holds a B.S. from Syracuse University, MBA from Fordham University and recently completed a certificate program in Media, Technology and Entertainment at NYU Leonard Stern School of Business.
  • Principles, Not Prescriptions: The Coming of Age of ContentOps
    Principles, Not Prescriptions: The Coming of Age of ContentOps
    Rahel Anne Bailie, Chief Knowledge Officer at Scroll Recorded: Jan 15 2019 61 mins
    Content operations, ContentOps for short, has been around for a long time, though the average content professional would be hard-pressed to define it. ContentOps means having a system for content production, day in and day out, that allows us to deliver content at scale. Processes that include copy-and-paste have limited capacity, and it's time for organizations to change their processes that have lots of administrative overhead. It's time to replace outdated production methods with streamlined operational models.

    Join Scott Abel, The Content Wrangler, and his special guest, Rahel Anne Bailie, Chief Knowledge Officer at Scroll UK for this free, one-hour webinar. Come learn why ContentOps works nicely with DevOps, which helps software developers uses established processes to create and manage code efficiently, and DesignOps, which helps designers use established processes to create and manage aspects of design more efficiently. We'll talk about why organizations have been slow to adopt ContentOps, and how to move toward using content processes to be able to develop and manage great content efficiently and effectively.

    ABOUT RAHEL ANNE BAILIE

    Rahel Anne Bailie is Chief Knowledge Officer at Scroll, an STC Fellow, an industry author, and a results-driven content strategist. She has a strong track record of developing successful digital content projects, tackling the complexities of managing content for clients globally. Her strength is diagnostics: calculating how to use content to deliver compelling experiences.
  • Trainer's Corner: Keeping the Motivation Going
    Trainer's Corner: Keeping the Motivation Going
    Melanie Rogers, Training Team Lead at Rosetta Stone Recorded: Jan 9 2019 54 mins
    It's a new year! After the holiday break, sometimes it's hard to get back in the groove. We've got some strategies to share to help you and your students get excited about language learning in 2019! We'll share some no-cost and low-cost things to do to prepare for the rest of the school year.
  • How to Leverage Social Media to Grow Your Business
    How to Leverage Social Media to Grow Your Business
    Rachel Pedersen Recorded: Jan 9 2019 52 mins
    In this webinar, you will learn:
    1. How to build your platform
    2. How to create a money printing machine
    3. Branding on social is not what you think
    Speaker Bio:
    Rachel Pedersen is the founder and CEO of the social media agency The Viral Touch, and Social Media United - teaching others how grow personal brands and retain clients.
    Rachel is the symbol of freedom, determination, passion for life and business; making an impact by changing lives of those around her and showing anyone and everyone that they can reach new heights they never thought possible.

    Rachel has helped 100’s of individuals world-wide change the trajectory of their lives by finding freedom from a 9-5 job.

    In just over 2 years Rachel has gone viral reaching 11.3 million, being featured in Glamour, TODAY, Cosmopolitan and US Weekly.

    Rachel has taken her clients from $4k months to $7k days, with a 3-22x ROAS. She has worked with Fortune 500 influencers, celebrities and clients.
  • Whats New in Performance Management- A fireside chat
    Whats New in Performance Management- A fireside chat
    Aaron Adams, Partner- HR Strategy with Sri Chellappa- President at Engagedly Recorded: Dec 20 2018 33 mins
    Engagedly's annual Fireside Chat where we talk about the changes in the Talent Management field in the area of Performance Management. What some of the trends we have been seeing and how HR and Organizational Leaders are addressing Performance Management and Employee Engagement.
  • Why Machine Learning is Fun and How you can Master It!
    Why Machine Learning is Fun and How you can Master It!
    Joanna Hu, Principal Data Scientist, Exabeam Recorded: Dec 19 2018 49 mins
    Machine learning, or AI, may be considered as sophisticated technology which can only be understood by crazy nerds, or some dangerous technology can destroy human beings one day. As a machine learning data scientist, Joanna wants to tell you that machine learning is not either. It is very fun, can be learnt and mastered, and do more benefits than harm to the human beings. More important, it is a very suitable career for women.

    In this presentation, Joanna will use a few use cases to represent its values and its technology (including deep learning), etc. I will also talk about the skill sets needed for machine learning.


    Join this live webinar with Joanna Hu, Principal Data Scientist at Exabeam and recent nominee for Data Leader of the Year for Silicon Valley's Women in IT Award. Joanna will discuss:

    - The data science behind the 2016 US presidential election
    - What is machine learning / artificial intelligence?
    - Use cases of machine learning: cyber security, shopping, search
    - Skills and mindset needed for machine learning and why it's very suitable for women
  • Secure The Brand
    Secure The Brand
    Rosezena J. Pierce, Esq Recorded: Dec 18 2018 63 mins
    Don’t just be a brand builder, be a brand protector too! Learn about intellectual property and the differences between a copyright, patent, trade secret, and trademark. Learn how to utilize these legal vehicles to protect your brand and your business; and why they should be important to you and your legacy.
  • Turning Structured Content into 'How To' Videos
    Turning Structured Content into 'How To' Videos
    Wouter Maagdenberg, TXTOmedia Recorded: Dec 13 2018 47 mins
    Structured content is an ideal starting place for creating and producing rich media in bulk. A new technology created by TXTOmedia transforms this native and localized written documentation into rich media, such as animation, live-action video, and interactive visuals in an automated, fast, and cost-effective way — enabling versioning and respecting existing workflow processes within large organizations.

    TXTOmedia supports XML and Structured Content in multiple languages which is then parsed by and transformed into rich media automatically. This allows you to take existing structured content and create video, slides, visual TOC, Hot Spot Images and Interactive Product Models.
     
    Takeaways:

    –Watch instead of read; visuals and video are preferred above text by most audiences.
    – Rich media creation is no longer a painful manual and disconnected process
    –Technical publications become more vital for sales.

    ABOUT WOUTER MAAGDENBERG

    Wouter Maagdenberg started his career in 1996 with a specialized web agency for the media, music and sports industry in Amsterdam. He focussed on streaming media and continued to develop rich media software. In 2011 he sold his technology company to SDL. Today, Wouter focuses on the auto-creation of video and other rich media content. His company TXTOmedia delivers solutions to transform existing content into rich media such as animations and video for today's screens, AR and VR. 
  • The State of Technical Communication: 2019
    The State of Technical Communication: 2019
    Scott Abel, The Content Wrangler Recorded: Dec 13 2018 57 mins
    Join Scott Abel, The Content Wrangler, in The State of Technical Communication 2019 webinar for a review of the troubles, trends, tools, and technologies impacting technical communication teams around the globe.

    Scott will share high-level results from our annual Technical Communication Industry Benchmarking Survey. Attendees will receive a complimentary summary of the survey results.
  • The 5 Biggest Applicant Mistakes and How To Avoid Them
    The 5 Biggest Applicant Mistakes and How To Avoid Them
    Amanda Clarke and Ben Waldron Recorded: Dec 13 2018 60 mins
    When applying for roles as a D-level or C-suite executive, a polished CV and strong reference won't always mean you will be shortlisted for interview. You may be convinced that you have what it takes to do the job well, but if you end up making common application errors then you may end up at the bottom of the pile.

    This webinar will cover the following topics:
    - What are you actually applying for? How can you proceed when you don’t know?
    - What is the maximum number of daily applications?
    - Cover letter - what are you are actually trying to say?
    - How to express positivity in your application
    - The common errors that get overlooked by applicants

    There will also be the opportunity to ask any outstanding questions you may have during a 15 minute Q&A session at the end of the presentation.
  • The Value of Visual Content and a Simplified User Interface
    The Value of Visual Content and a Simplified User Interface
    Daniel Foster Recorded: Dec 13 2018 60 mins
    It can be difficult to onboard users to new and complex interfaces and workflows. New research shows that images and video enhance understanding and retention of complex information and tasks and can even increase productivity, but software often changes quickly and requires regular updates and localization. How can we leverage the power of visual communication without having to constantly localize new visual content?

    Join Scott Abel, The Content Wrangler, and his special guest, Daniel Foster, Strategy Lead for TechSmith, for this free one-hour webinar. Daniel will show you how a Simplified User Interface helps you create powerful and useful images to help your users better understand your content, while extending its shelf life and often eliminating the need for localization.
  • Using Universally Faceted Nano Content to Improve Findability
    Using Universally Faceted Nano Content to Improve Findability
    John O'Gorman Recorded: Dec 12 2018 59 mins
    Technical communications has progressed from monolithic paper and digital manuals, to structured, topic-based authoring, and more recently down to 'microcontent' to improve quality, ease of access and consistency of message. 'Nano-content' is the next logical step in that progression and lives at the 'coalface' between content and data. It is the bridge between structured data and structured topics which, when properly managed, can add several new dimensions to technical publications work.

    Universally faceted nano-content is a technique that takes a page from GPS applications that use triangulation (latitude, longitude, and elevation) to locate things in geographic space. Locating things in digital space should be just as intuitive and precise.

    Join Scott Abel, The Content Wrangler, for this webinar with his special guest, John O’Gorman, Principal and Chief Disambiguation Officer at Quantum Semantics. John will walk through the process of identifying, classifying and using terminology to connect the language of a business or application to the content that supports its use. He will demonstrate how the same process can be extended to the content itself and how, in combination, faceted terminology takes findability to a whole new level.

    ABOUT JOHN O'GORMAN

    John O'Gorman is a 30-year veteran of the information management trenches. He is the inventor of a universal classification protocol called Q6, and co-founder of Q6FSA, an enterprise information management collaboration with Robert Vane in the UK. His experiences run the gamut from terminology stores and data catalogs, to executive information reporting, data warehousing, activity-based costing and technical communications, localization and internationalization. His big 'aha' moment came when he realized that all of them are made of the same stuff and follow the same rules.
  • Trainer's Corner: Reviewing Learner Data and Grading
    Trainer's Corner: Reviewing Learner Data and Grading
    Melanie Rogers, Training Team Lead at Rosetta Stone Recorded: Dec 12 2018 55 mins
    Students may be diligently working on their computers, but what are they actually doing? Our reports provide you a wealth of data about students' progress, and success within Rosetta Stone. Today learn about the different reports you can run, and what all that data means once you run the reports! We'll discuss red flags, positive trends, and what teachers should be looking for (and what you can ignore!)
  • Compliance Conundrum - What's on tap for 2019 in Human Resources
    Compliance Conundrum - What's on tap for 2019 in Human Resources
    Lori Kleiman SPHR SHRM-SCP Recorded: Dec 12 2018 28 mins
    United States HR teams are pulled in different directions every day. Staying on top of the human resources activities can be complex enough, and compliance must be managed in midst of all of it. There are 6 non-negotiable areas of compliance that have to be incorporated to your daily operations. You must embrace these, and be able to navigate the leadership team to embrace them as well. Lori will share effective method of securing the resources needed to move initiatives forward, you will be sure you leave the program with the tools you need to get it all done. You don’t have to figure it out on your own - join us and get a quick path for 2017 compliance now! Employees are the backbone of every organization and managers know that. When the focus is on getting new customers, creating new revenue streams, making a profit and being innovation - who has time to make employees happy. Aren’t they here to do a job anyway? Well yes, but they still need to know they make a difference. In this program, we’ll look at how happy employees can support your corporate initiatives and actually give you time back. And, it can all happen with minimal effort and budget. Learning Objectives (for our sheet) •Identify what your employees need from you •Align employee appreciation with corporate strategy •Set 3 goals to connect directly with your team •Develop strategies to incorporate engagement into every day work

    Learning Objective: Learn about laws being considered in Washington DC for 2018 Implementation techniques for recent compliance obligations Evaluate your own policies and procedures to ensure compliance this year
  • How Mature is Your CX? Planning for Success in 2019
    How Mature is Your CX? Planning for Success in 2019
    Nate Brown, Cofounder, CX Accelerator; Chris Bauserman, VP, Product Marketing, NICE inContact; Erica Marois, ICMI (moderator) Recorded: Dec 12 2018 62 mins
    Most contact centers operate with the goal of delivering exceptional customer experiences, but how many achieve that objective? Executing on big vision customer experience initiatives is daunting, and if no one "owns" the strategy, it's nearly impossible to attain the desired results. How will your team achieve success in the year ahead? Join us for this can't-miss webinar that will help your organization drive meaningful CX improvements in 2019.

    In this webinar, you will learn:

    * What NICE inContact’s 2018 benchmark survey reveals about 2019 CX priorities
    * What CX maturity means, and why it’s important
    * How to assess your current state of CX maturity
    * How to elevate your level of CX maturity

    Join us for an interactive and informative hour, complete with live audience Q&A.
  • Self-Promotion Strategies to Advance Your Career
    Self-Promotion Strategies to Advance Your Career
    Kim Meninger Recorded: Dec 12 2018 51 mins
    Many women are reluctant to actively promote their value because it feels self-serving or inauthentic. Rather than promote themselves, they prefer to believe that their work will speak for itself. Unfortunately, without the confidence and commitment to share your value with others, you may lose out on important opportunities to raise your visibility, make a bigger impact and advance within your organization.

    In this webinar, you’ll learn:

    -What it means (and does not mean) to engage in strategic self-promotion
    -Why self-promotion is challenging for so many women
    -Key benefits to yourself and others when you actively promote your value
    -Practical, actionable strategies to help you authentically promote your value across your organization.
  • Structured Writing Practices to Improve Cognition for Both Man and Machines
    Structured Writing Practices to Improve Cognition for Both Man and Machines
    Rob Hanna Recorded: Dec 12 2018 61 mins
    The future of technical communication demands greater precision, knowledge, and discipline in how we create content across an omnichannel universe. It also requires better collaborative writing practices that will meet the need for faster delivery of information. The precision we require involves working with more granular content containing richer metadata. The topic becomes a container for these blocks of reusable content. Each block of content is written to evoke the intended reader response for that content. While these smaller blocks of content require more discipline, they are ultimately easier to write as they are more tightly focused on the need for that information.

    Join Scott Abel, The Content Wrangler, and his special guest, Rob Hanna, President at Precision Content Authoring Services, for this free one-hour session. Rob will look at some of the writing and analysis techniques they use at Precision Content to enable content for both the present and future—man and machine.

    Attendees will learn to see content differently from the perspective of:
    –Language Arts for Information vs. Language Arts for Personal Response
    –Four cognitive principles for analyzing and organizing information for better comprehension, and
    –Information typing and how it relates to defining the intended reader response for that content.
  • ENGAGEMENT MAGIC-5 Keys for Engaging People, Leaders, and Organizations
    ENGAGEMENT MAGIC-5 Keys for Engaging People, Leaders, and Organizations
    Dr. Tracy Maylett Recorded: Dec 5 2018 60 mins
    HRCI and SHRM credit approved

    Join Dr. Tracy Maylett, for a presentation on “ENGAGEMENT MAGIC: Five Keys for Engaging People, Leaders, and Organizations.” Dr. Maylett will review the research behind the five keys and how managers can use ENGAGEMENT MAGIC to increase engagement with their teams. During this webinar we will provide answers to the following questions:

    What is the personal benefit of being engaged?
    What is the difference between being satisfied with your job and being engaged?
    How does each of the ENGAGEMENT MAGIC elements contribute to engagement?
    How do you avoid a victim mentality and take ownership for your engagement?
    How can managers create an engaging work environment?
  • A Walk in The Clouds: The Modern Customer Experience
    A Walk in The Clouds: The Modern Customer Experience
    Jacqueline Touma, Sandy Mathis, Amy Protexter, Razia Richter Recorded: Dec 4 2018 60 mins
    The customer expects fast, personal and engaging experiences, integrated and aligned across touch points in real time.

    The Cloud brings along a paradigm shift in the way customers interact with the businesses and what businesses must be prepared for. Understand what the Modern Customer Experience is and how content and customer analytics are keys to success.

    Organizations need to have the right tools to capture feedback and provide needed content at each point in the life cycle.

    Learn more from our Panel of experts as they share their experiences, best practices, and lessons from leading Companies.
  • BUILDING A BUSINESS: FROM PASSION TO PROFIT IN 3 STEPS
    BUILDING A BUSINESS: FROM PASSION TO PROFIT IN 3 STEPS
    Stephanie Staidle Recorded: Dec 4 2018 61 mins
    Discover the three fundamental elements required to build a successful business you love! Learn what they don’t teach you in business school, and what skills you must master to foster your success. You will gain new tools—based in the neuroscience of performance—to match your business with your passions. Identify and remove obstacles entrepreneurs commonly face, and find the confidence to realize your business vision.
    Takeaways:
    •Understand how our education system teaches us to think in a limiting way, setting up entrepreneurs for failure (and what you can do differently)
    •Learn the three-step formula to double your income, close high-paying clientele, and have major media mentions without being “big” in the industry
    •Master the art of influence and communication, getting you to YES with clients, partners, and investors
    •Learn three exercises and techniques based in the latest findings of neuroscience and creative psychology to drastically improve success. These will help you tap into your brain's fullest potential, increasing performance and confidence immediately.
  • The Science and Applications of Natural Language Processing
    The Science and Applications of Natural Language Processing
    Peter Fitzsimmons from Contexture & Jess Gulick from Katzcy Recorded: Dec 4 2018 62 mins
    Learn what we mean by “Natural Language Processing (NLP)
    and Machine Learning” and how can these be deployed to
    automatically process, interpret, and organize the growing
    volumes of digital documents and other information critical to
    your business processes.

    In this webinar, we will explain the capabilities and benefits of
    NLP and machine learning and present practical applications in
    several content-intensive areas including policy and compliance,
    media, information services and publishing, legal services, cybersecurity and beyond.
  • Innovate your WFM: How to Improve Contact Center Forecasting and Scheduling
    Innovate your WFM: How to Improve Contact Center Forecasting and Scheduling
    Vicki Herrell, SWPP; Ric Kosiba, Genesys; Steve Kosiba, Genesys; Erica Marois, ICMI (moderator) Jan 23 2019 7:00 pm UTC 60 mins
    When asked to share their most daunting challenges, contact center leaders in the ICMI community listed hiring, scheduling, and long-term planning at the top of the list. Can you relate?

    Join this webinar to learn how you can improve the building blocks of WFM, scheduling and long and short-term forecasting, using machine learning and cloud computing. These new processes improve accuracy and dramatically improve solve times, hinting at a new class of contact center WFM analytics, which will improve WFM efficiency and agent engagement.

    If you're ready to transform your planning and scheduling process, you don't want to miss this complimentary webinar in partnership with Genesys and The Society for Workforce Planning Professionals (SWPP).

    During this webinar, you will learn:
    - What's next for contact center WFM, from spreadsheets to AI and everything in between
    - Innovative scheduling techniques that can boost agent engagement and productivity
    - How to reduce staffing costs without sacrificing quality
    - How to improve long-range contact center forecasting

    Join us for an interactive and informative hour, complete with practical tips and a live audience Q&A.
  • 10 Incredible Ways You Can Be Hacked Through Email & How To Stop The Bad Guys
    10 Incredible Ways You Can Be Hacked Through Email & How To Stop The Bad Guys
    Roger Grimes, Data-Driven Defense Evangelist Jan 24 2019 6:00 pm UTC 60 mins
    Email is still the #1 attack vector the bad guys use. A whopping 91% of cyberattacks start with a phishing email, but email hacking is much more than phishing and launching malware!

    Join Roger A. Grimes, KnowBe4's Data-Driven Defense Evangelist and security expert with over 30-years of experience, for this webinar where he will explore 10 ways hackers use social engineering to trick your users into revealing sensitive data or enabling malicious code to run. Plus, he'll share a (pre-filmed) hacking demo by KnowBe4's Chief Hacking Officer Kevin Mitnick.

    Roger will teach you:

    •How silent malware launches, remote password hash capture, and how rogue rules work
    •Why rogue documents, establishing fake relationships and getting you to compromise your ethics are so effective
    •Details behind clickjacking and web beacons
    •Actionable steps on how to defend against them all

    If all you were worried about were phishing attempts, think again!
  • How to Manage Sales AND Lead People
    How to Manage Sales AND Lead People
    Deb Calvert, Coach and Trainer for Sales Managers Jan 29 2019 4:00 pm UTC 60 mins
    The most effective Sales Managers understand that managing sales is only part of the job. To succeed long term and build the business, you can't ignore the other part of your job -- leading people. Join me to learn how you can out-perform your peers, delight your customers, and support your team members in ways that really matter.
  • Communication 101: Making Sure Your Message Is Received
    Communication 101: Making Sure Your Message Is Received
    Deb Calvert, Executive Coach on Interpersonal Skills & Employee Engagement Jan 29 2019 9:00 pm UTC 60 mins
    It's up to you.

    As a manager, supervisor, or HR business partner, delivering the message isn't good enough. If you want to be effective and get things done through other people, you've got to make sure your messages are being received. AND that they're being understood as you intended them.

    That's a lot of responsibility! But it's what will make your job much easier. It's what will make you more effective, more credible, and more capable of reaching your business goals.

    Join me to learn the secrets of making sure your messages are coming through loud & clear.
  • Where’s Waldo? Finding top talent in the crowd
    Where’s Waldo? Finding top talent in the crowd
    Lori Kleiman, SPHR SHRM-SCP Feb 5 2019 7:00 pm UTC 30 mins
    Managers lose a key member of their team, and the first thing they do is rush to find a body to fill the seat. Recruiting may be the single most important function of an organization, and it needs to be given the care and attention it deserves. Through our interactive program, we will looks at ways to create a never ending candidate pipeline, interviewing techniques for successful selection and evaluation methods that can ensure success. Resources will be provided to allow you to implement new aspects of your programs today.

    ·Options for filling the candidate pipeline
    ·Creating an interview experience that gets the information you need
    ·Embracing technology while still creating a personal connection
    ·Development in background and credit check compliance
    ·Full cycle recruiting goes beyond the offer letter
  • Using tax relief to fund innovation in your business
    Using tax relief to fund innovation in your business
    Nigel Holmes FCA CTA (Senior Tax Specialist) and Paul O’Kell (Channel Partner Manager) Feb 6 2019 12:00 pm UTC 60 mins
    Introduction into Catax’s three services; Research & Development, Capital Allowances and the Patent Box tax reliefs, and explaining how they can help businesses provide new revenue streams for investing in innovation.

    Agenda:

    Introduction to Catax & our partners
    R&D explained
    Capital Allowances explained
    The Patent Box explained
    The Catax process
    Q&A
  • What's New in Performance Management?
    What's New in Performance Management?
    Aaron Adams, Partner - HR Strategy with Sri Chellappa - President, Engagedly Feb 6 2019 5:00 pm UTC 33 mins
    Engagedly's annual Fireside Chat where we talk about the changes in the Talent Management field in the area of Performance Management. What some of the trends we have been seeing and how HR and Organizational Leaders are addressing Performance Management and Employee Engagement.
  • Creating a Culture of Continuous Feedback & Develepment
    Creating a Culture of Continuous Feedback & Develepment
    Srinivas Krishnamurti Feb 6 2019 6:00 pm UTC 49 mins
    It seems like every day, a new company announces its plan to get rid of the performance review. Rightfully so—according to CEB, a company of 10,000 employees spends an average of 200 manager hours and $35 million annually on this process, which yields little to no return. But before you go and throw away your company’s review process, be prepared with what you will implement instead.

    In order to create a high-performance culture, you will need a more holistic framework that is designed to allow employees to own their development, creating an impact on your company culture and bottom line. Incorporating the practices of continuous feedback and employee development resources are vital staples in creating a performance management process that will help engage and retain employees. In this webinar, Srinivas Krishnamurti, the CEO and co-founder of Zugata, a performance management software company, will walk through how to effectively establish these practices in your company culture.

    You will learn:
    -How to equip employees with actionable feedback that leads to continuous performance improvement
    -How to increase adoption of continuous feedback and development practices amongst employees and management
    -The role that HR and Managers play in employee-owned development and the right cadence for manager check-ins and feedback
    -How real companies have successfully implemented an employee-centric performance model focused on continuous feedback and development
  • The Power of Well-being: Health, Happiness and Success!
    The Power of Well-being: Health, Happiness and Success!
    WHEN Feb 6 2019 6:00 pm UTC 60 mins
    Well-being is more than just living a healthy lifestyle. It is the complex combination of your physical, mental, emotional, and social health factors. Women often focus on the needs of those around them first, putting their own well-being on the back burner. This can result in a range of health issues – both physical and mental.

    During this webinar, three experts will provide guidance to help you improve your overall well-being:

    - 4 Easy Strategies to Boost Your Happiness at Work – Presented by Shelly Ryan, WHEN BEING and CAREER Advisor®, WHEN Manager

    - Well-Being in the Workplace and at Home – Presented by Nancy Friedman, WHEN Chief Being Officer

    - What is Well-Being
    The Key Elements of Well-Being
    How Well-Being Impacts Your Life
    4 Key Tools Proven to Increase Your Well-Being

    - 10 Steps to Finding Love from Within – Presented by Dr. Elaine Stewart, ND, WHEN Chief Health Officer

    - Finding Your WHEN®
  • The Kaleidoscope of Business: How to Gain Control in a VUCA world!
    The Kaleidoscope of Business: How to Gain Control in a VUCA world!
    Lori Kleiman, SPHR SHRM-SCP Feb 12 2019 8:00 pm UTC 30 mins
    Businesses today operate in a VUCA world (Volatile, Uncertain, Complex, and Ambiguous). Organizations and employees are doing everything possible to keep up, but the days of going off to a strategic planning retreat, planning a 5-year vision and executing it are gone.

    In this 30-minute webinar, we'll discuss what leaders of organization and HR must do to adapt to this new and ever-changing world of competing business priorities to ensure continual success. We will identify what causes a VUCA environment and how you can identify where your organization is on the continuum. I'll provide valuable tips to address each situation - whether Volatile, Uncertain, Complex, Ambiguous or all 4.

    Key Takeaways:
    • What is the VUCA world—and why it’s important for you as an HR leader to understand how it operates
    • How to evaluate the areas of HR to be impacted by changes
    • How to establish and advocate for needs of HR and your employees
    • How to align processes with the new initiatives in your organization

    Specifically for HR, we'll review the common needs of today's workplace and give tips and suggestions to help align HR with the changes in the organization, ensure that you gain the resources you need, and establish yourself as the visionary team member that is helping to drive your organization forward.
  • Trainer's Corner: Supporting EL Newcomers and Families
    Trainer's Corner: Supporting EL Newcomers and Families
    Melanie Rogers, Training Team Lead at Rosetta Stone Feb 13 2019 7:00 pm UTC 60 mins
    We have some resources to share with you to help ease the transition to English and the United States for your newcomer students. In addition to resources, we also want to share strategies for family engagement and ways to help your students find success.
  • Conflict Management: How to be comfortable & effective with conflict
    Conflict Management: How to be comfortable & effective with conflict
    Deb Calvert Feb 20 2019 9:00 pm UTC 60 mins
    No one really likes it. Everyone dreads it. And most of us dwell on it after it happens. But you can become more confident, comfortable and effective in any conflict situation. Join me for this webinar, designed specifically for supervisors and HR business partners who want to assert themselves without creating unproductive conflict.
  • Turning Action into Results
    Turning Action into Results
    Peak Performance Strategist, Karissa Kouchis Feb 27 2019 6:00 pm UTC 60 mins
    This interactive and empowering 60-minute session is designed to provide your team with strategies they can use immediately to measurably enhance their professional and personal lives. At the end of the seminar, Karissa will introduce the upcoming Tony Robbins Unleash the Power Within weekend and offer your team an opportunity to enroll in the most dynamic and life changing experience ever!

    During this session, you will learn how to:
    -Activate the driving force that moves you to action and results
    -Move through limitations toward resourcefulness
    -Cultivate a state of mental strength to overcome barriers
    -Inspire strong leadership
    -Embrace the power of focus to improve productivity
  • Let's Talk Cybersecurity
    Let's Talk Cybersecurity
    Scott Abel, Tonie Flores, M.K. Palmore, and Keyaan Williams Mar 12 2019 5:00 pm UTC 60 mins
    All systems have weaknesses – places where a determined attacker has the potential to breach security and either disrupt your organization or steal your data. Defending your organization and its digital assets starts with understanding your vulnerabilities. Therefore, cybersecurity planning must begin with a solid understanding of the places where your systems, processes, and staff are vulnerable to attack.

    The single weakest part of any system is the people who use it. People are vulnerable to a wide range of exploits, including social engineering attacks such as phishing, which attempt to fool people into revealing passwords or other sensitive information, to insider threats, where employees take advantage of their position to breach security.

    Some of the highest profile security breaches, including the hacking of email messages from the Democratic National Committee (DNC) during the 2016 US elections, have happened because users were fooled by a spear phishing attack – an attack that uses a personalized email message to lure a reader into revealing login information or clicking on a link to malware. Once the hackers gained access to the DNC system, they were able to install tools that allowed them to retrieve email messages and other data.

    Cyberattacks can come from software, hardware, and people. Business professionals must defend against attacks from all of these sources. Although it may seem out of your control, you are not helpless against cyberattacks. There are things you can do to help protect your digital assets.

    Join Scott Abel, The Content Wrangler, for a discussion about cybersecurity with Toni Flores, editor of “The Language of Cybersecurity," M.K. Palmore, Senior Federal Law Enforcement Executive for the FBI, and cyberdefense specialist, Keyaan Williams of Cyber Leadership and Strategy Solutions, LLC. We’ll discuss the current state of cyber warfare and help you understand a variety of vulnerabilities, exploits, defenses and controls.
  • Trainer's Corner: Meet Rosetta Stone's Multilingual Employees
    Trainer's Corner: Meet Rosetta Stone's Multilingual Employees
    Melanie Rogers, Training Team Lead at Rosetta Stone Mar 13 2019 6:00 pm UTC 60 mins
    Last year, our panel of multilingual Rosetta Stone employees was one of the most popular webinars. This year, we have a fresh group of multilingual employees eager to share their story and career path with you!
  • Yes You Do Have a Crystal Ball: Business Megatrends Impacting Human Capital
    Yes You Do Have a Crystal Ball: Business Megatrends Impacting Human Capital
    Lori Kleiman, SPHR SHRM-SCP Mar 13 2019 7:00 pm UTC 30 mins
    How do we know what will impact our organization in 10 years? Business futurists are consulted to predict global, social and economic Megatrends and what savvy organizations need to do to complete.

    CEO's focus on how these trends will impact the long-term success of the organization - and your employee population is at the top of the list. HR departments have to get ahead of the megatrends that are facing their businesses and anticipate trends that will impact employees.
    In this webinar, we’ll explore the top megatrends CEO's are watching for the next 10 years and determine how you can implement these to focus your human resources initiatives.

    Key learning objectives:
    • What are megatrends transpiring in business that keep your CEO up at night
    • How do the megatrends business leaders are watching impact Human Resources
    • What long-term initiatives can you develop for HR that will keep you aligned with your CEO

    Don't miss this opportunity to get ahead of the curve and bring the latest thought leadership to your organization.
  • What Do YOU Stand For? Crafting Your Personal Leadership Philosophy
    What Do YOU Stand For? Crafting Your Personal Leadership Philosophy
    Deb Calvert, Executive Coach - Trainer - Speaker Mar 27 2019 3:00 pm UTC 60 mins
    It's a profound exercise, naming and claiming your core values and articulating what you're all about in business. It has a profound impact when others see you consistently acting in accord with your principles. Join me for a step-by-step process to develop your own, powerful, philosophy of leadership.
  • Sales Managers: How to Give Effective Feedback to Sellers
    Sales Managers: How to Give Effective Feedback to Sellers
    Deb Calvert: Sales Coach - Trainer - Speaker - Researcher Mar 27 2019 8:00 pm UTC 60 mins
    Sales performance depends on sales people. Learn how you can be more effective in delivering feedback that changes sales behaviors and boosts sales productivity. You'll learn the 3W Feedback Model, a simple way to ensure that your feedback sticks.
  • Mastermind: Groups for Success
    Mastermind: Groups for Success
    Lori Kleiman, SPHR SHRM-SCP Apr 9 2019 7:00 pm UTC 30 mins
    Mastermind, or peer-to-peer advisory, groups are found in all aspects of development today. Some team members participate outside our organizations but bringing them into the organization helps maintain control and achieve the development, engagement and succession planning goals for your team. Internal talent development professionals are utilizing this format in house as an effective new avenue for learning and development activities. Well formatted and facilitated mastermind groups can build skills and camaraderie within teams, increasing employee engagement. At the same time, they will provide access to resources that might otherwise be unavailable to employees not in current leadership positions. But how do you get started?
    Using proven techniques, participants will learn about the basics of the groups, how to get started, facilitation techniques and other process that help you get started. We will look at technology as a way to deploy the programs throughout the organization that makes facilitation easy.
    Learning Objectives
    ·Understand the concept and benefits of mastermind groups
    ·Determination for membership
    ·Process and procedures for running groups
    ·Options for meetings including technology available
  • Trainer's Corner: Maximizing Offline Activities in the Language Classroom
    Trainer's Corner: Maximizing Offline Activities in the Language Classroom
    Melanie Rogers, Training Team Lead at Rosetta Stone Apr 10 2019 6:00 pm UTC 60 mins
    Did you know we have over 10,000 pages of materials that you can use with your students offline? We will review what is available, and how to incorporate some of these resources into your classrooms. While we often think of Rosetta Stone as being only available on the computers, for our education clients, we have teachers' guides, workbooks, flash cards, storybook activities and more!
  • Trainer's Corner: Avoiding the Summer Slump
    Trainer's Corner: Avoiding the Summer Slump
    Melanie Rogers, Training Team Lead at Rosetta Stone May 8 2019 6:00 pm UTC 60 mins
    The year is coming to a close and we don't want to lose the language learning momentum over the summer! Learn about successful strategies that other organizations have used to keep learners moving forward during the hot summer months.
  • HR Dept of One: Tools and Tips
    HR Dept of One: Tools and Tips
    Lori Kleiman, SPHR SHRM-SCP May 9 2019 7:00 pm UTC 30 mins
    Four Steps to Excelling as a HR Dept of One

    Sole member HR departments are saddled with administrative tasks, while they often have the desire to participate at a more strategic level. The executive team expects you to have CHRO depth of knowledge, the employees want answers to their question now. Finance wants benefit bills yesterday and Operations needs new candidates. How do you navigate to meet the needs of all your internal customers and still get your job done? Learn tips from a former sole practitioner and consultant to small businesses. Lori shares practical real-world advice to get control of your day and shine in the HR function.

    Learning Objectives
    ·Determine the strategic position of HR in your organization
    ·Learn to set priorities to get results
    ·Manage your vendors to get the help you need
    ·Embrace technology to ease the administrative burden
  • 6 Compliance issues your HR Department of One MUST embrace
    6 Compliance issues your HR Department of One MUST embrace
    Lori Kleiman, SPHR SHRM-SCP Jun 5 2019 7:00 pm UTC 30 mins
    HR Departments of One are pulled in different directions every day. Staying on top of the HR function can be complex enough, and compliance must be managed. HR professionals often ask themselves how we can maintain our compliance obligations, without being a roadblock to the success of our organizations. There are 6 non-negotiable areas of compliance that have to be incorporated to your daily operations. You must embrace these and be able to navigate the leadership team to embrace them as well. Utilizing a proven system of process, management and communication, it is possible for HR Departments of One to attack it all and be a partner to the business. Concluding with action-oriented steps and an effective method of securing the resources needed to move initiatives forward, we will be sure you leave the program with the tools you need to get it all done.
    Learning Objectives
    ·Understanding compliance priorities for smaller organizations
    ·Creating a plan to assess compliance obligations that is manageable
    ·Knowing when to ask for help and where to go
    ·Communicating with executives to gain necessary resources