Humans are hardwired for communicating with visuals. Learn some eye-opening statistics on engagement with video and images, as well as some best practices for improving your marketing and social media videos. Learn how you can use video and visuals to better engage your customers.
Join Val Swisher, sitting in for Scott Abel, The Content Wrangler, and Ryan Knott, Public Relations Specialist at TechSmith, for this free, one-hour webinar. Attendees will learn why visuals and video are so important to your marketing content, why perfection is killing your marketing videos, and three easy ways to improve your video process.
You've made it to Winter Break! No matter whether your students are engaged, or need a little extra motivation, let's spend this hour talking about how you've done this year and how to determine next steps. We'll talk about reviewing expectations, celebrating successes and setting goals for the New Year!
Join us for a look inside the Women in the Workplace 2017 study with Rachel Thomas, president of LeanIn.Org. Rachel will provide an overview of this year’s key findings, which show that women remain underrepresented at every level in corporate America, despite earning more college degrees than men for thirty years and counting. There is a pressing need to do more, and most organizations realize this: company commitment to gender diversity is at an all-time high for the third year in a row.
Despite this commitment, progress continues to be too slow—and may even be stalling. One of the most powerful reasons for this is a simple one: we have blind spots when it comes to diversity, and we can’t solve problems that we don’t see or understand clearly.
Women in the Workplace 2017 is a comprehensive study of the state of women in corporate America. This research is part of a long-term partnership between LeanIn.Org and McKinsey & Company to give organizations the information they need to promote women’s leadership and foster gender equality.
This year 222 companies employing more than 12 million people shared their pipeline data and completed a survey of HR practices. In addition, more than 70,000 employees completed a survey designed to explore their experiences regarding gender, opportunity, career, and work-life issues. To our knowledge, this makes Women in the Workplace the largest study of its kind.
Ten years ago, The Content Wrangler published details about a survey that found most documentation managers don’t use metrics as a performance measure. Has that changed? Have documentation managers stuck to their old, metric-less ways, or have they all become “quants” in 10 years’ time?
Join Paul Perrotta, sitting in for Scott Abel, The Content Wrangler, and his special guest, Barry Saiff, CEO of Saiff Solutions. Barry is the author of The Seven Habits of Highly Effective Technical Communications Leaders, and a 30-year veteran documentation leader. He will lead a discussion about the ins and outs of calculating costs and return on investment for documentation projects.
Attendees will learn from the results of a real-world case study of a technical documentation project that required technical writing, technical illustrations, and a couple of key metrics: cost per page and pages per date. You’ll learn how difficult it was for the team to track, calculate, and report these seemingly simple numbers and how they overcame these challenges. You’ll discover the connection between measurement and process design and learn valuable lessons that should help you avoid getting lost in the weeds of data- and cost-tracking.
According to a recent Accenture study, 94% of B2B buyers conduct online research at some point in the buying process. Is your online storefront up to par?
As an entrepreneur or business owner, your website is a top priority. Join us for this live holiday-themed webcast that focuses on keeping your website off the naughty list and how to put your company ahead in the New Year. You will learn the 5 key areas to keep top-of-mind when either creating new or redesigning a current website.
Are you thinking about incorporating tone into your content strategy? If so, you've probably seen how confusing this topic can be.
We know, because we are human beings, that language can misfire. Tone is where understanding and emotion come together – and sometimes that’s messy.
Join Paul Perrotta, sitting in for Scott Abel, The Content Wrangler, and his special guest, Pierre Gagnier, Content Strategist at ADP Innovation Lab, for this free, one-hour webinar. Pierre will show you how a team of researchers at ADP were able to tame some of the trickiness of tone and measure its impact. What they learned will help you to make sense of tone and change it from a source of risk into a tool for creating effective content.
Attendees will learn about 1) a simple, workable set of definitions that you can use to promote shared understanding among stakeholders of what tone is; 2) A framework for identifying and applying tone attributes so that you can create a foundation for consistent practice, and 3) Some typical factors that will help you to see how tone can go awry and will help you create your own risk factors.
ABOUT THE PRESENTER
Pierre Gagnier is a content strategist at ADP's Innovation Lab in New York. He works extensively with user experience researchers to help ADP web and mobile product teams align their content strategies consistently with users' realities.
In 2013, GOV UK, the government services website for the United Kingdom, won the prestigious D&AD Black Pencil for its contribution to moving content forward as a design discipline. Since then GOV UK has been name-checked and modeled around the world as *the* way to do public sector content. And yet, aside from those who are really “in the know,” the practice of content design is still little known outside of government content circles. And inside of government, many people talk about it, but not many know how to do it well.
Join Paul Perrotta, sitting in for Scott Abel, The Content Wrangler, and his special guest, Padma Gillen, of Scroll UK, for this free, one-hour webinar. Formerly Head of Content Design for the UK's Government Digital Service, Padma has been at the heart of this emerging discipline since its earliest days. He now teaches others how to do it, and helps organizations rebuild their entire content function around the principles of user needs, designing with data and agile content production.
In this webinar, Padma will introduce you to these principles and explain how to incorporate them into your approach. Attendees will learn how to place the needs of users at the heart of your content strategy, apply agile methods to content production, and learn to understand the governance models needed to improve your content significantly.
DecisionWise will help you understand how to create an engaged workforce. This is the age of the employee, and the majority of organizations are failing to meet their employee's expectations, why?
The authors of the best selling book The Employee Experience will share best practices for improving the employee experience and creating engaged employees in your organization.
What you can expect to learn:
--What are the different contracts we make with our employees can lead to expectation misalignment.
--The difference between the Employee Experience and Employee Engagement
--Company maturity impacts your employee experience strategy.
--Market trends that may impact the employee experience
All attendees will receive a free book signed by the authors.
Dr. Tracy Maylett: Tracy's business, coaching, and consulting background extends over a period of two decades and across five continents.Tracy is the Chief Executive Officer of DecisionWise, and is responsible for guiding the overall strategy of DecisionWise, as well as leading large-scale change efforts for clients throughout the globe.
Matt Wride, JD:As DecisionWise’s Chief Operating Officer and executive consultant, Matt oversees the company’s operations, as well as its finance, legal, and administrative functions. He consults with executives around the globe on creating employee engagement at the organizational, team, and individual levels.
We’ve all heard about the benefits of content modeling and structured content for technical information. We’ve implemented DITA or other topic-based strategies to break content into smaller blocks to manage and publish, but topics are not small enough.
But the addition of Bots, voice-enabled interfaces, and AI means we must change the way we structure content. We are moving from a broadcast style of communication – publish and hope for the best – to a more conversational style of communication. More question and answer. This imposes requirements on the content models you need to create if you want to talk to the Bots. We must be more granular in our models. We need to implement Microcontent.
Join Val Swisher, sitting in for Scott Abel, The Content Wrangler, and her special guest, Steve Manning of Precision Content, for this webinar. Steve will discuss how new technology will change the way we approach content and the topic-based approach to deliver what you need for the new technology challenges. Steve will work through a different approach to the content that focuses you more on reader outcomes how that affects your content models. Attendees will learn how deep into their content then need to model to get the most from chatbots, voice-enabled systems, and ultimately AI.
Attendees will also learn 1) Why traditional topic-based DITA is not granular enough for the future; 2) How microcontent is a better approach to future-proof your content, and 3) How to use user outcomes to drive models and granularity.
In today’s complex and challenging times, the opportunities for bold and talented engineers and technology professionals and leaders… for discovery… to advance cutting edge technology… to make the complex simple… and to find solutions is extraordinary. History shows us that achieving the greatest transforming impact of our innovation and technology advances requires a strong foundation set by an inspiring, shared, and focused vision.
Business and thought leader Gretchen McClain shares her insights having had the fortunate opportunity to work in fields that inspired and challenged her each and every day, specifically her time at NASA exploring the unknown and working on one of the biggest challenges of our time, Water. She will share the value of leading with a vision and how it sets the stage for excellence. Simply said, extraordinary goals inspire and unite exceptional talent.
This is an ISSA Women in Security Special Interest Group Monthly Webinar Series.
About the Presenter:
Gretchen W. McClain is an accomplished business leader who thrives on energizing organizations and building businesses by enhancing innovation and developing exceptional leadership talent. With more than 25 years of global experience in both Fortune 500 corporations and government service, including serving as founding CEO of an S&P 500 global water technology company, Xylem Inc., and NASA’s Chief Director of the International Space Station, McClain brings extensive business, developmental, strategic and technical expertise.
It seems almost impossible today to watch the news or read a news story and not find another highly visible case of sexual harassment inflecting every business and industry.
This timely and controversial topic will be discussed openly by identifying and defining today's issues, how they are impacting every business, and provide practical steps on what organizations, men and women need to do to address them.
Join this webcast with Pattie Grimm, Author, Speaker and Host of the popular Radio Show "Women Kicking Glass" for an in-depth look at harassment in the workplace and cultural shifts we can make in 2018.
Diverse perspectives foster innovation and ensure the needs of many are met. At present, tech companies lack demographic diversity. As the director of the Center for Evaluating the Research Pipeline (CERP) at the Computing Research Association in Washington, D.C., Jane Stout studies factors that often encourage (or discourage) women and minorities from pursuing IT careers.
Join this interactive and insightful webinar to learn:
- The latest research on why this is the case
- How tech companies can turn this around
- Suggested strategies to increase diversity in our workforce
About the Presenter:
Jane Stout, Ph.D., works at the Computing Research Association (CRA), a non-profit in Washington D.C. that supports the field of computing research and advanced education in computing. At the CRA, Dr. Stout is the Director of The Center for Evaluating the Research Pipeline (CERP). CERP’s mission is to use social science research and evaluation to promote diversity in computing fields. Dr. Stout earned her Ph.D. in social psychology from the University of Massachusetts Amherst in 2011. She has been studying diversity related issues in science and technology for more than a decade, has published widely on the topic, and has received several grants and awards for her work.
Ahead of our Q1 launch of Teamable’s Social Sourcing Platform we’re extending a special invitation to an early look at our new product and research. We’ve tapped into behavioral data from our existing partners and hundreds of hours of user interviews and testing to help optimize the process of sourcing high-quality, passive talent via social channels and your trusted networks.
Join us for a product preview where we’ll cover:
- Teamable’s perspective on the talent acquisition market
- Insights from 6 months of user research
- Sneak peek of our new product launching in Q1 of 2018
Attendees will also be able to schedule a customized walkthrough of Teamable's full platform ahead of our official launch.
SAP Enable Now/ Workforce Performance Builder Customers, please join us live on Tuesday, December 5th, 2017 to learn how Associated British Ports use SAP Enable Now to develop content and train 2000 people across ports, business areas and SAP solutions. Cristina will share some of the key takeaways including: Using Enable Now for SAP and non-SAP applications, how to drive behavioural change and increase user adoption and will answer your questions.
Cristina is an eLearning specialist with 10 years of experience in developing content for K-12 education as well as e-learning to support internal company processes.
She has been with Associated British Ports for almost two years and has been using Workforce Performance Builder(WPB) for the past 18 months. During this time she has supported the business in creating training materials for both their SAP and non-SAP applications using WPB and other authoring tools.
Women account for more than 50% of the U.S. Labor force and 60% of college graduates in both the U.S. and Europe. Yet, women hold only 5.0% of CEO positions at S&P 500 companies. Women encounter many barriers to success which limits career advancement. These barriers include unconscious biases, structural obstacles, self-limiting mindsets, work-life balance priorities, and emotional intelligence and gender differences - which lead men and women to approach virtually every aspect of business differently. It’s essential to understand the issues that keep women from advancing as part of your talent management program. Dr. Shawn Andrews will provide strategies to help minimize these barriers and advance your career.
- Explore the scope of the leadership gender gap
- Examine barriers that limit women’s career advancement
- Identify emotional intelligence attributes and their impact on leadership
- Explore how gender differences impact perception and promotion in the workplace
- Apply strategies to advance your career and improve leadership diversity in your organization
Technology changes rapidly and now more than ever you have hundreds of tool choices to make for your small business. As a former software engineer, Head of a Global IT division in corporate and now online technology business owner, I am here to assure there there is a simple, affordable way through this maze.
Attendees will learn:
•What technology tools you must have and which you can skip
•How to maximize your budget and avoid another $20 / month system
•The right technology choices for each stage of your business
•How to pick a tool that can grow with your needs
•Finding the right tech team who can work efficiently and partner with you for the long term
•Best practices for Entrepreneurs - from building your website to email marketing, financials and team and task management
You will leave with a clear map of what you as an entrepreneur need to market and run your online business
About the Speaker:
Lori Mercer is the founder of How She Quits. After spending 20 years in corporate leading multi-million dollar technology and marketing initiatives, Lori broke free as a Virtual Professional. Her online marketing and technology agency, LoriMercerCTO.com, serves small online businesses with strategy, marketing and implementation needs. Lori created HowSheQuits.com to help other mom's leverage their professional skills and build their own virtual businesses. Married to a firefighter and mother of 4, Lori broke into the online marketing space as the founder of a national non-profit on a mission to strengthen the marriages and families of first responders. Now more than 100,000 followers back that mission. Lori's programs, including 6 Weeks To Clients, One Day Funnel and Virtual in a Week, stress her passion to bring an efficient, innovative and professional service to the virtual world, while valuing time with family.
For any business owner or busy professional, the continued chaos of schedules, databases, email can be a huge drain on time, money and sanity. In this session, leading online business manager, Danielle Roberts,will help you to understand the steps to take to get you from chaotic and stressed to a thriving, energetic business owner.
You will learn:
• How to see your big picture and break it down into step by step implementation.
• Top tips to prioritize and manage your to do list.
• How to ensure Time-Saving Success
• Why being intentional is so important
• What tools are available to help you organize your schedule
About the Speaker:
Danielle Roberts is an online business manager who spends her days working with entrepreneurs to develop their business strategy, organize their business and help them in handling their day to day operations through her business Legacy Creative Company. As an author and mentor to Christian business women through her personal brand, she loves to show them how weaving faith into their business is attainable. She is a wife and a mom, and she strives to keep her family a priority and maintain a solid relationship with her husband. She loves coffee, Jesus, date night and chasing after her kids.
Why are questions so important, and how should questions be used?
The skill of asking valuable questions is part of a creative mindset and opens up endless opportunities for innovation. It helps us gain valuable insights from ourselves, our colleagues, and our customers, or other people we are designing for.
Continuously asking questions helps us get below the surface, beyond the obvious, and helps us gain empathy for others, discovering the kind of human needs that lead to breakthrough innovations.
Join Paul Perrotta, sitting in for Scott Abel, for this free, one-hour webinar designed to highlight the importance of listening, especially during times of major change. Paul will be joined by Leon Segal, Ph.D., and Scott Underwood of Innovationship. The two experience design experts will share their knowledge and insights about asking questions, along with tips for the creative use of questions throughout the innovation process.
It’s the end of the year…and one commonality all businesses have, time to prepare for tax submissions. Taxes are overwhelming but they’re an inevitable part of running your business. During this webinar, Brian Walls will be delivering key points and tips that uncover the often overlooked tax deadlines and necessary information. You will leave feeling at ease about the tax and financial terminology and strategies to make the annual tax exercise more efficient in the future.
About the Speaker:
Brian Walls, who leads the WFG's team, has decades of experience within the financial services industry. To Walls Financial Group he brings financial planning and investment management experience.
Prior to launching Walls Financial Group, Brian was Senior Financial Planner with The Ayco Company L.P., a Goldman Sachs Company, where he provided comprehensive financial counseling to high-net-worth senior executives of major corporations.
Brian was Senior Portfolio Administrator at The Money Growth Institute. He also worked as an Examiner within the Special Investigations Division of the National Association of Securities Dealers. NASD is the private-sector regulatory body of the U.S. securities industry.
Are you ready for how AI, machine learning, and other future technology will affect content development?
The database revolution changed our relationship to data, making it reusable for different target audiences, contexts and situations. It also made it ready for flexible delivery to different apps and across many different platforms and media. But somehow these outcomes never fully transferred over to content. How can we bring this same revolution to content and win the same kind of enormous improvements that would prepare us for the future?
Structured content management enables organizations to store, organize and build their content so that pieces are easily discoverable, reusable, reconfigurable and adaptable. It provides the perfect solution for constructing large, complex documents, but also for delivering modular content to chatbots, portal sites, and mobile apps. But, more importantly, it is also key to future-proofing your content for emerging technological trends.
Join Paul Perrotta, sitting in for Scott Abel, and his special guest, Steffen Frederiksen, Founder and CSO of DitaExchange, for this free one-hour webinar. Attendees will learn what structured content management is and how it works. They will understand what benefits structured content can have for writers, project managers, business owners, IT departments and content consumers. They will also learn how to prepare their content to be fed into new technologies with practical examples from the field.
Regardless of whether you’re taking the first steps in launching your business venture, or you have been operating for several years, as a business owner you will be confronted by many legal obligations and issues to which you must conform.
This session will provide you with top tips to ensure your business is legally protected.
Topics covered will include;
• How to ensure you have obtained all necessary licenses and permits
• Tips on preparing and implementing written contracts
• How to ensure that your business complies with a myriad of federal and state employment laws
• How to protect your business’s intellectual property
• When you should turn to an attorney for advice
About the Speaker:
Randolph Houston is a Co-founder of and now of counsel in FORTKORT & HOUSTON P.C., where his practice focuses on trademark (including trade dress and unfair competition) and copyright counseling, clearance, prosecution, policing, and litigation and trade secret litigation. He also has developed a significant music and entertainment law practice, negotiating deals involving major label recording artists, representing individual musicians, actors, artists, and writers, and speaking and writing on entertainment-related topics. Mr. Houston is also an artist manager, representing recording artists, television and film actors, and comedians.
For the entrepreneurial business person, negotiation is an important art to master. Negotiation skills are required in conversations with customers, suppliers, investors and internal stakeholders and staff.
Even at home, these skills can be very helpful for negotiating with family, neighbors and tradespeople!
This webinar is designed to provide you with negotiation techniques that you can use to win business, save money with suppliers, build long-lasting business relationships and, ultimately, succeed in your business venture.
On this webinar you will learn:
• How to develop confidence throughout the negotiation process
• How to create value
• How to negotiate on price when both buying and selling
• How to collaborate with others for mutual gain
About the Speaker:
Sandra L. Vasher is a Harvard Law School grad and former litigator, who has mediated and trained fellow negotiators and mediators at the Harvard Mediation Program and the Harvard Program on Negotiation in Cambridge, and at the Center for Conflict Resolution in Chicago.
Since 2010, Sandy has been a corporate negotiation trainer and consultant, and her clients have included Fortune 500 companies in the automotive, energy, hospitality, medical, pharmaceutical, construction, and hobby industries, amongst others. She has a certificate in Instructional Design and has developed training programs in negotiation and mediation, as well as strategic thinking and problem-solving, communication, team-building and aboriginal consultation.
Sandy currently lives in the Atlanta metro area with her husband and spoiled dog. She is also a fiction writer. Follow Sandy on twitter @SandyVasher
Do you feel uncomfortable talking about what you do? Do you wonder how you can let others know about your accomplishments without appearing arrogant? If so, this webinar is for you.
Presented by Debby Stone, JD, CPCC, PCC and based upon the tools and concepts from Debby’s book, The Art of Self-Promotion: Tell Your Story, Transform Your Career, this webinar will show you how to;
• Adopt a more empowering mindset about telling your story,
• Unearth the key components of a masterful self-promotion story,
• Develop practical strategies for implementing the art of self-promotion in the context of building your brand, and
• Become a more confident, graceful and authentic self-promoter.
Regardless of whether you are starting a business, moving your existing business forward or seeking to further advance in your career, you will learn the secrets to transforming your professional path by telling your unique story.
About the Speaker:
Debby Stone is a speaker, author and executive coach. Her book, The Art of Self-Promotion: Tell Your Story, Transform Your Career has been hailed as “immensely practical” and “the perfect how-to guide” for professionals. Debby has presented programs at corporations, law firms, business associations, educational conferences and universities. Her speeches and workshops are described as practical, powerful and engaging. Debby is the CEO of Novateur Partners, an executive coaching and leadership development consultancy serving lawyers, entrepreneurs, corporate leaders and the organizations in which they work. Novateur is known for combining extensive real-world experience with entrepreneurial creativity to assist its clients in developing practical strategies for success. Prior to embarking on her coaching and speaking career in 2002, Debby practiced corporate law for over a decade. She has also worked as a management consultant at Bain & Company. Debby holds both an undergraduate and law degree from Duke University.
For any entrepreneur, small business and independent professional woman, there are many concerns and drawbacks surrounding using your own address or investing in expensive office space.
Have you considered the possibilities that a virtual office could bring?
• The image and resources of a fortune 500 company, at a fraction of the cost.
• A receptionist without the salary?
• A business address without the rent?
• A great workspace without a lease? All this, and so much more.
In this session Coco Quillen & Erin Van Horssen from Davinci, the leading provider of virtual office solutions, will teach you how to leverage the new way to work and project the image your business deserves.
About the Speakers:
Coco Quillen came to Davinci from a nationally renowned event planning firm in 2006. She has extensive experience in the service industry and very detailed operational skills. Her “take charge” attitude allows her to effectively and efficiently run Davinci’s day to day operations. Coco also has worked with The Houston Ballet, and Washington D.C. Ballet as a professional dancer and teacher. Her unique background and in-depth technical product knowledge make her a great addition to the Davinci team. She defines the Company’s spirit with her total commitment to clients and prospects.
Erin Van Horssen has worked in several departments at Davinci Virtual and for the past year has embraced the role of Director of Operations. She grew up in Salt Lake City, UT and has built her career at Davinci for the past 7 years. Erin manages Davinci’s business development initiatives and partnerships. Erin holds a bachelor’s degree in communications from the University of Utah.
Though the media spends much more time covering consumer startups like Uber and Twitter, enterprise startups are the ones that have delivered consistent and significant financial returns over the last decade. From companies like Nutanix in infrastructure, Splunk in DevOps and Palo Alto Networks in security, there are many great career opportunities in enterprise tech for women that include but are not limited to engineering.
This special panel will provide insights about careers in enterprise tech from moderator Jeanne Morain, Principal Researcher/Strategist, iSpeak Cloud, and panelists Erye Hernandez, Sr. Malware Researcher, Palo Alto Networks, Tiffany To, Chief Operating Officer of ForAllSecure, and Karla Zarate, Top Engineering Grad.
These panelists will share their own career paths, skill sets required for different enterprise tech career paths and some of the challenges they've faced and how to overcome them from a WIT perspective. Webinar will be live on November 15, 2017 at 10:00 AM PST and available for post recording downloads.
Employee Engagement Pulse Surveys are critical to every employee engagement strategy. During this webinar, DecisionWise's President, Greg Zippi, along with David L. Mason, Director of I/O Psychology explore the benefits of using frequent pulse surveys as part of your employee listening strategy.
Topics for discussion
1. Defining the different types of employee surveys
2. Proper use of pulse surveys
3. How to avoid survey fatigue
4. How technology improvements allow you to have a pulse on your overall employee engagement
5. How scientific questions with a statistical process can increase clarity around pulse survey response
6. A short demonstration of the DecisionWise pulse survey tools
As President of DecisionWise, Greg Zippi is responsible for all client-facing aspects of the business including product development, marketing, sales and delivery. In addition, he oversees all strategic business development initiatives.
Dr. David Mason
David is an experienced Consultant and leads the I/O Psychology and Data Science learning and curriculum efforts at DecisionWise, and is responsible for the design of our training, facilitation, and workshops. He leads sessions throughout the world on employee engagement and workplace learning. Having completed a Ph.D. in Psychology at Columbia University, and undergraduate and graduate degrees in Psychology at Brigham Young University, Dr. Mason turns his understanding of adult learning and psychology into business concepts, working with numerous businesses and academic institutions. Prior to joining DecisionWise, David taught in the Department of Cognitive, Perceptual, and Brain Sciences at University College London. In addition to Dr. Mason’s strong presentation and facilitation skills, DecisionWise often taps into his extensive knowledge of statistics and research in developing and evaluating assessments.
Few areas of HR have seen the rapid change in approach and innovation like the Talent Management has see in the last couple of years. Organizations like Microsoft and GE that prided on stack ranking are doing away ratings and traditional reviews. Many organizations have decoupled performance reviews from compensation.
So where is this leading to and what is working? Join our Engagedly team to discuss what we are seeing based on hundreds of discussions with leading HR practitioner.
Our Kindergarten students have been in school for 1/2 a year and our 1st & 2nd grade students are continuing their educational journey! During this hour, let's talk about our youngest learners and how they've changed in the last few months. If they're learning English, or a world language, we'll discuss strategies to keep them engaged and excited about learning a language.
Hiring, training, and retaining the agents we need to succeed is a classic contact center challenge. Many contact center leaders intuitively understand that hiring for culture fit is the first step in the process. The tough part is defining exactly what culture fit means and then scaling the concept so different hiring managers are making consistent hiring decisions. In this webinar, customer service expert Jeff Toister will share a practical guide for hiring agents who fit with your contact center culture. He will also reveal how to better integrate training and recruitment so you can retain your best agents.
Cyber security has a massive retention challenge and by “hanging together” we can solve the challenges that are causing people to leave the industry faster than we can recruit them! Learn to master the art of creating teams with cultures of retention, growth and happiness.
Join this interactive webinar as CyberSN and #brainbabe Founder and CEO Deidre Diamond is interviewed by #brainbabe President, Kyle Kennedy.
Together they will explore the topic of “Building Armies”, or how to create cultures of transparency, equality, training, support, high-productivity and love in the workforce.
About the Speakers
Deidre Diamond is the CEO and Founder of CyberSN.com, a cyber security research and staffing company, and the Founder of brainbabe.org, a cyber security not-for-profit organization. Deidre’s vision and leadership has resulted in a dramatic decrease in the frustration, time and cost associated with job searching and hiring for cyber security professionals. Prior to CyberSN, Deidre was the CEO of Percussion Software, the first VP of Sales at Rapid7 (NYSE:RPD) and the VP of Staffing and Recruiting for the national technical staffing company Motion Recruitment.
Kyle Kennedy has over 20 years of experience in the tech field, and degrees in Sociology, Business, and Homeland Security. Mr. Kennedy currently serves as President of brainbabe.org a non-profit focused on empowering women and men in cybersecurity and CISO for CyberSN. Prior to joining CyberSN, Mr. Kennedy was the CTO and CIO of STEALTHbits.
A wave of companies from solopreneur to Fortune 100s are encouraging ‘reverse mentoring’ – pairing “seasoned” professionals with younger professionals to educate one another on how business works and develop alternative ways to leverage new technologies; therefore, achieving better results. This cross-generational engagement yields productive relationships and efficient workplace environments. The key factor is being open to learn from one another and being open to change regardless of their age, position, or career path!
Requested by senior executives and young professionals alike, this must-attend educational event will feature a panel of experts on how they maximized their experience in the workplace to turn potential challenges into incredible coaching opportunities and collaborate to make positive impact! Their discussion will be led by an expert in learning and a true change agent.
We challenge a new way to bridge the divide between generations and encourage workplace connections!
Project Based Learning is a teaching method in which students gain knowledge and skills by working for an extended period of time to investigate and respond to a complex problem. Learn about ways to incorporate Rosetta Stone lessons into projects for your K - 12 classroom. We'll talk about both elementary and middle/high school project ideas and how to pull them together for a quarter or semester length language projects.
Join us for our monthly K-12 webinar series, Trainer’s Corner. Each month we will share information and ideas to help schools and districts make the most of their language-learning implementations.
Join us for this opportunity to meet one of Rosetta Stone's employees who is a true polyglot. Troy speaks multiple languages fluently, as well as a couple more not-quite-fluently. He has spent time out of the United States helping in humanitarian missions as well as helping our international Rosetta Stone clients. He will share some of his stories, as well as his thoughts about language learning.
Join us for our monthly K-12 webinar series, Trainer’s Corner. Each month we will share information and ideas to help schools and districts make the most of their language-learning implementations.
Technology has changed the way teachers interact with their students, and how they teach! We'll review some important digital skills every teacher needs to know, and share some educational resources to make you more efficient, productive and maybe even ahead of your students!
You've made it through the year! Our Training Team Lead wants to help you review the past school year and wrap up the year! It's important that learners don't stop learning, so we'll also review some ways to keep Rosetta Stone active over the summer months. Everyone will be ready to start next year and achieve more!