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Learning and Development

  • Trainer's Corner: Maximizing Offline Activities in the Language Classroom
    Trainer's Corner: Maximizing Offline Activities in the Language Classroom
    Melanie Rogers, Training Team Lead at Rosetta Stone Recorded: Apr 18 2019 51 mins
    Did you know we have over 10,000 pages of materials that you can use with your students offline? We will review what is available, and how to incorporate some of these resources into your classrooms. While we often think of Rosetta Stone as being only available on the computers, for our education clients, we have teachers' guides, workbooks, flash cards, storybook activities and more!
  • Building a Sales Structure for Superior Results
    Building a Sales Structure for Superior Results
    Mark Thacker, President, Sales Xceleration Recorded: Apr 17 2019 45 mins
    This webinar will address the top 10 reasons why sales are not increasing as planned and the actions that must be undertaken to create the foundation for dramatic sales growth.
  • Lunching with Lions: How to Survive and Thrive at Networking
    Lunching with Lions: How to Survive and Thrive at Networking
    Katherine McGraw Patterson Recorded: Apr 17 2019 60 mins
    Like everything in your business, networking requires awareness of your goals and objectives so that you can be purposeful and intentional about aligning your activities for success. I’ve gone from being terrified to network to creating scripts and systems that take the sting out of the fear and help me grow my professional connections and my brand. In this talk, I share my own journey; the evolutionary reasons why networking is so hard for so many people; and how you can use the winning trifecta of awareness, purpose, and intent to build a success networking practice for yourself. Your members will learn how to identify the right connections, how to evaluate the right groups, and how to leverage the investment of their time and money to get the best results.
    Your members will learn:
    The 5 C's of networking and how you can use them to grow your influence
    Real tips and techniques you can put to work right away to build stronger connections
    How you can win at networking with awareness, purpose, and intent
  • Strengthening Boards for Brexit
    Strengthening Boards for Brexit
    Angela Cahill, Director of Business Services Recorded: Apr 16 2019 25 mins
    The impending threat of Brexit has now become a core priority for many businesses, overtaking common boardroom issues such as competition, cybersecurity and staff development.

    With this in mind, businesses should be exploring strategic ways to prepare and strengthen their boards to deal with the pressures that will emerge and impact businesses, particularly if a no-deal outcome occurs

    Hosted by our Director of Business Services, Angela Cahill, this informative, complimentary webinar will highlight how businesses can effectively strengthen their boards and best prepare for Brexit.

    The session will also highlight the value that Non-Executive Directors can bring during periods of uncertainty and how an independent perspective can significantly benefit boards.
  • Creation, Ideation & Innovation: Female Leaders in Tech Tell It All
    Creation, Ideation & Innovation: Female Leaders in Tech Tell It All
    Sowmya Murthy, Karen Greenberg, Sherry Harmon Recorded: Apr 11 2019 45 mins
    Oftentimes when it comes to celebrating women in technology, we hear a lot about individual change-makers and one person's astonishing journey up the corporate ladder. However, what we hear about much less frequently is peer-to-peer support and guidance.

    How are female leaders in hi-tech careers growing both their teams and their company's product? How do women in different business functions successfully build out high-performing diverse teams, get products to market, and drive revenue?

    Tune into this live panel discussion with experts across industries, fields and backgrounds for an in-depth, peer-to-peer fireside chat to answer these questions and more. Learn how we can better support and enable one another to be successful women leaders, from creation, to ideation, to innovation and beyond.

    Moderator: Sowmya Murthy, Chief Customer Officer, Seven Lakes Technologies
    Panelists: Karen Greenberg, Client Champion and Sherry Harmon, CRO, ModuleQ
  • The Value of Visual Content and a Simplified User Interface
    The Value of Visual Content and a Simplified User Interface
    Daniel Foster, TechSmith & Scott Abel, The Content Wrangler Recorded: Apr 10 2019 59 mins
    It can be difficult to onboard users to new and complex interfaces and workflows. New research shows that images and video enhance understanding and retention of complex information and tasks and can even increase productivity, but software often changes quickly and requires regular updates and localization. How can we leverage the power of visual communication without having to constantly localize new visual content?

    Join Scott Abel, The Content Wrangler, and his special guest, Daniel Foster, Strategy Lead for TechSmith, for this free one-hour webinar. Daniel will show you how a Simplified User Interface helps you create powerful and useful images to help your users better understand your content, while extending its shelf life and often eliminating the need for localization.
  • Decoding AI: How to Harness AI in Practical Support Scenarios
    Decoding AI: How to Harness AI in Practical Support Scenarios
    Laurent Simoneau, CTO, Coveo Recorded: Apr 10 2019 13 mins
    As support centers embrace the growing shift to self-service, and customer expectations for personalized interactions skyrocket, the ability to deliver relevant support experiences at scale has become business critical. Support leaders must turn to practical applications of AI as part of their self-service and assisted service strategies to achieve more efficient and tailored support delivery— without sacrificing the customer experience.

    In this webinar, we’ll walk through practical, real life examples of how leading support organizations are successfully leveraging AI and machine learning to transform their support operations. Join us for this session to get guidance on:
    -Which areas to focus on when it comes to implementing machine learning (ML) within your support strategy
    -How to assess your support organization’s need for AI based on the current maturity of your support delivery
    -How to evaluate the potential ROI of AI
  • Ask Outrageously! The Secret to Getting What You Really Want
    Ask Outrageously! The Secret to Getting What You Really Want
    Linda Swindling, JD, CSP Recorded: Apr 10 2019 62 mins
    Do you ask for what you want? Or, do you simply take what you’re offered?

    There is magic in asking. The strongest friendships, top sales teams, and most successful businesses have one thing in common – courageous people who feel the fear and still ask for what they want. People who achieve the best results are people who know how to ask outrageously. In this presentation, Linda Swindling shares tactics and strategies which help people show up powerfully and ask for what they really want. She’ll show how to spot the other people’s negotiation (DEAL) styles in order to communicate effectively and create outrageously great outcomes. Team members and their leaders will know how to negotiate the best deals at work and in life with confidence and integrity.

    After attending, participants leave with strategies to:

    Turn negotiations into a conversation instead of a confrontation;
    Show up powerfully and communicate effectively so that others will listen;
    Reach winning results with integrity and confidence;
    Create significant connections with key people and attract support for their ideas;
    Spot other people’s negotiation (DEAL) styles; and
    Make confident decisions and embrace strategic risk taking.
  • Finance for Non-Financial Managers
    Finance for Non-Financial Managers
    Deb Calvert, executive coach and "soft skills" trainer Recorded: Apr 9 2019 47 mins
    This topic might seem a little intimidating. It’s an important one, though, so we’re going to tackle it together!

    We'll start with a look at how businesses make money, and then we’ll shift gears to talk about how businesses report on the money they make.
    Your familiarity with financial terms and basic accounting methods will make you an even greater asset to your company and may make your job easier to do.

    Join me to learn the basic terminology and principles of finance. No matter what your job function, developing this business acumen will help you understand executive-level decisions and direction.
  • Mastermind: Groups for Success
    Mastermind: Groups for Success
    Lori Kleiman, SPHR SHRM-SCP Recorded: Apr 9 2019 27 mins
    Mastermind, or peer-to-peer advisory, groups are found in all aspects of development today. Some team members participate outside our organizations but bringing them into the organization helps maintain control and achieve the development, engagement and succession planning goals for your team. Internal talent development professionals are utilizing this format in house as an effective new avenue for learning and development activities. Well formatted and facilitated mastermind groups can build skills and camaraderie within teams, increasing employee engagement. At the same time, they will provide access to resources that might otherwise be unavailable to employees not in current leadership positions. But how do you get started?
    Using proven techniques, participants will learn about the basics of the groups, how to get started, facilitation techniques and other process that help you get started. We will look at technology as a way to deploy the programs throughout the organization that makes facilitation easy.
    Learning Objectives
    ·Understand the concept and benefits of mastermind groups
    ·Determination for membership
    ·Process and procedures for running groups
    ·Options for meetings including technology available
  • Streamlining Your Release Notes Process
    Streamlining Your Release Notes Process
    Jarod Sickler Recorded: Apr 9 2019 60 mins
    Release notes are a crucial part of customer communication for product companies. It seems too many organizations either do the bare minimum and hope no one notices, or simply accept an inefficient and expensive process. At Jorsek LLC, makers of easyDITA, they’ve been working on their release notes process for easyDITA and they have made some big improvements.

    Join Paul Perrotta, The Technical Communication Wrangler, and his special guest, Jarod Sickler, Customer Success Manager for Jorsek LLC, for this free, one-hour webinar. Jarod will take you through Jorsek’s process, tools, and results for the creation and production process for release notes.

    ABOUT JAROD SICKLER:

    Jarod Sickler is a Ph.D. candidate at the University of Rochester and an Information Developer at Jorsek LLC, makers of easyDITA. Most of Jarod’s time is revolves around developing clear, precise, and concise content and arguments. Any remaining time, Jarod spends in the outdoors, with his family, climbing rocks and ice.
  • For Sales Managers: Having Candid Conversations with Sellers
    For Sales Managers: Having Candid Conversations with Sellers
    Deb Calvert, sales researcher, field coach and author Recorded: Apr 9 2019 45 mins
    It's the conversation no one wants to have. But it must be done. How can you deliver a difficult message without demotivating a seller? How can you speak directly and clearly so a seller will make the changes you need?

    We'll talk about the value of candid conversations and how Sales Managers should conduct them to maintain morale and boost sales effectiveness.
  • Video: Zoholics Highlight Reel 2018
    Video: Zoholics Highlight Reel 2018
    Zoho Recorded: Apr 9 2019 3 mins
    This event is designed to give you the opportunity to learn, network, and get the resources to take your teams to the next level. In this two-day event, you'll hear about the latest Zoho solutions, get inspired by the visionary keynotes and the big picture, experience hands-on workshops, and one-on-one sessions, and connect with like-minded peers who also use Zoho to drive their businesses.

    Click to find out more about the upcoming event in London


    Date And Time:
    Tue, Apr 23, 2019, 8:00 AM – Wed, Apr 24, 2019, 6:00 PM BST


    Location
    etc.venues 155 Bishopsgate
    155 Bishopsgate
    London
    EC2M 3YD

    https://www.eventbrite.com/e/zoholics-the-united-kingdom-tickets-55406125212?aff=$3378924402060052975
  • The 9 Key Characteristics Required in Strategic Sales
    The 9 Key Characteristics Required in Strategic Sales
    Jim Bloomfield & Sarah Clapperton: Bloojam Consulting Ltd Recorded: Apr 9 2019 30 mins
    Reasons to Attend:

    The Acuity® for Strategic Sales model has been designed by Business Psychologists to enable organisations to develop high performing salespeople and to recruit new sales talent.

    By reviewing credible research from 30 years of scientific studies into sales behaviours, the Acuity® for Strategic Sales model identifies the 9 key sales capabilities that determine success. Aimed at Sales Directors and Sales Managers this webinar will share with you how you can measure these sales capabilities in your team to drive sales performance.

    Key Takeaways

    Environmental drivers that require a change in sales behaviours

    What to look for in your sales teams:

    •Personal Drive- Describes why an individual enjoys sales activities and whether they will seek to perform at a consistently high level.

    •Sales Focus- Describes what the individual does to understand the client and the relevant economic and industry drivers, to use this knowledge to provide insight and solve customer problems, and to seize opportunities to create momentum in the sale.

    •Interpersonal Insight- Describes how the individual interacts with the customer, through appreciating the perspective of the other party, modifying their behaviour in a way that is appropriate to the situation and developing relationships and connections internally and externally.
  • Panel Discussion: 3 Game-Changing Innovation Models in Financial Services Today
    Panel Discussion: 3 Game-Changing Innovation Models in Financial Services Today
    Pat Patel, Money20/20 | Dr Leda Glyptis, 11:FS | Drew Graham, Fintech Strategy | Megan Caywood, Barclays Recorded: Apr 4 2019 61 mins
    Innovation has quickly become an overused and distorted word. At Money20/20 Europe expect to cut through the hype, explore what measurements we can use to benchmark innovation and get to the heart of sustainable and commercial step change. A key question which has moved back up the C-Level agenda of established; banks, tech companies and payments companies is:

    "How can incumbents deliver meaningful game-changing innovation?"

    There are three options available for incumbents, and at Money20/20 Europe we’ll be developing deeper into each one:

    1. Can organisations transform their cultures to execute true innovation internally within their organisations? (cultural transformation)

    2. Perhaps tech transformation is the way forward, partnering or acquisitions to do so?

    3. Or do they need to achieve business model transformation by building something entirely new outside of the organisation?

    These options are being heavily debated in boardrooms throughout Europe, with a number of high profile banks recently announcing plans to build brand new subsidiaries. Some of the traditional banks, payments and tech companies are pursuing a few or all of the options while others are sitting on the fence. Which is most effective and why? What are the dynamics at play that determine success for different types of companies? Hear from the leading companies in our industry as they share their incisive insight on the successes but also the failures and the lessons learned.

    Panellists
    Dr Leda Glyptis, Chief of Staff, 11:FS
    Drew Graham, Fintech Strategy
    Megan Caywood, Managing Director, Global Head of Digital Strategy, Barclays

    Hosted by Pat Patel, Global Content Director, Money20/20
  • Lessons from Leaders: Top Female Technologists Share Insights for Success
    Lessons from Leaders: Top Female Technologists Share Insights for Success
    Kelly Ireland | Laura Fucci | Jocelyn DeGance Graham | Sandy Atwell Recorded: Apr 3 2019 60 mins
    How can women best position themselves to navigate today's digital workplace, grow their sphere of influence and maximize career growth. This interactive Webcam Panel session in the "Women in Tech" series showcases the journeys of inspirational women who have advanced their careers in tech in innovative and standout ways.

    Speakers:
    - Sandy Atwell, Board of Directors, UCX and VP of Business Development, Calgary Scientific
    - Kelly Ireland, CEO and Founder of CB Technologies
    - Laura Fucci, CIO of City of Henderson
    - Jocelyn DeGance Graham, Founder, CloudNOW
  • The Unity Authorized Training Partner Program (UATP)
    The Unity Authorized Training Partner Program (UATP)
    ThinkEDU, Unity Technologies, KnowledgePoint Connect Recorded: Apr 2 2019 35 mins
    Unity and Market Opportunities for prospective UATP’s and UCI’s
  • Video: National Sales Conference Promo
    Video: National Sales Conference Promo
    National Sales Conference 2019 Recorded: Apr 1 2019 5 mins
    Why NSC19?

    Now in its sixth year, the sell-out National Sales Conference (NSC19) is universally regarded as the UK's leading sales event amongst C-level sales orientated professionals. NSC19 offers you the opportunity to be empowered and inspired by key presentations from some of the world’s leading internationally renowned leadership and motivational speakers.

    Why Companies Invest in their Sales Force?

    Increase sales effectiveness & revenue
    Improve motivation & profit margins
    Recognition & award sales teams
    Greater productivity
    Retain key personnel & attract new talent


    Who will be there?

    CEOs, Sales Directors, Heads of Sales & Sales Managers
    Sales Enablement, Head of Talent and L&D Professionals
    Sales Teams, Account Managers, BDMs & Sales Executives
    Inside Sales Professionals
    Future Sales Talent, Universities & Growth Mindset Graduates
  • The Employee Experience: Engagement & Culture from the Bottom Up
    The Employee Experience: Engagement & Culture from the Bottom Up
    Autumn Manning, Co-Founder, YouEarnedIt Recorded: Mar 28 2019 50 mins
    Fancy employee perks. Employee wellness programs. Rewards and recognition — you name it, there's no shortage of initiatives to improve the employee experience.

    But many of these efforts are falling flat.

    There has been a shift in employee engagement, and companies with an outdated Employee Experience are missing the mark.

    It's time to look at engagement from the bottom-up and build a culture that drives results.
    Watch this webinar to learn:

    • The main issues companies have with engagement
    • A roadmap for improving key parts of the employee experience
    • Tips, tactics, and best practices for building a better company culture
    • Specific advice for incorporating managers and millennials
  • Choosing the Right Fuel for Your School Buses
    Choosing the Right Fuel for Your School Buses
    Propane Education & Research Council Recorded: Mar 28 2019 62 mins
    This webinar compares conventional fuels with alternative fuels, and shares why propane could be just the change your school bus operation needs.
  • Sales Managers: How to Give Effective Feedback to Sellers
    Sales Managers: How to Give Effective Feedback to Sellers
    Deb Calvert: Sales Coach - Trainer - Speaker - Researcher Recorded: Mar 27 2019 42 mins
    Sales performance depends on sales people. Learn how you can be more effective in delivering feedback that changes sales behaviors and boosts sales productivity. You'll learn the 3W Feedback Model, a simple way to ensure that your feedback sticks.
  • Dealing With the Ups and Downs of Life and Business
    Dealing With the Ups and Downs of Life and Business
    Katie Wood Recorded: Mar 27 2019 52 mins
    In this webinar, you will learn 6 stages of the marathon of life, the ups and downs and how they relate to life and building a business.

    Life is a roller coaster and we can't control the things that happen to us, but we are in control of the how we RESPOND. The word "responsibility" means our ability to respond to life.

    "Marathon of life" and keeping ONE foot in front of the other (repeat theme)
    What you BELIEVE SHAPES everything about your LIFE.
    With our business- I believe that it ISN’T OUR circumstances that make us UNHAPPY (we all go through hard things).
    It’s our ATTITUDE in our circumstances that really make us unhappy. Attitude is a LITTLE THING- that makes a BIG difference.

    "You are in charge of your own race"
    MILE 1- Expectations (they lead to disappointments- When CHANGING YOUR CIRCUMSTANCES isn’t possible - Change your PERCEPTION/BELIEF about your circumstances. )
    MILE 5- Embrace your blisters (Shift from MOTIVATION to DEDICATION- an attitude of whatever it takes)
    MILE 10- Let it go. (Get rid of ANYTHING that will HOLD YOU BACK. What you resist, persists.)
    MILE 16- Conquer your heartbreak hill (we all hit a wall- it's not here to stop you, but PUSH you further than you would naturally push yourself- this is where you build strength)
    MILE 20- No me without YOU (surrounding yourself with the right people - they will make you bitter or better, chose wisely)
    MILE 26 - (finish line) - never really a finish line- it's about finding the JOY in the journey

    WHEN YOU CONNECT the dots looking back at the marathon- everything was here to help you grow- same goes for life.

    Katie Wood is a thought leader, entrepreneur, and creator of The Jourse, a 5-week online program that helps women increase their self-awareness and kickstart their journey to a more authentic, meaningful life.
  • What Do YOU Stand For? Crafting Your Personal Leadership Philosophy
    What Do YOU Stand For? Crafting Your Personal Leadership Philosophy
    Deb Calvert, Executive Coach - Trainer - Speaker Recorded: Mar 27 2019 41 mins
    It's a profound exercise, naming and claiming your core values and articulating what you're all about in business. It has a profound impact when others see you consistently acting in accord with your principles. Join me for a step-by-step process to develop your own, powerful, philosophy of leadership.
  • Part 1: Personal Development Essentials - How to Set Quality Goals
    Part 1: Personal Development Essentials - How to Set Quality Goals
    ISM Leader: Ruta Misiunaite Apr 23 2019 10:00 am UTC 30 mins
    Reasons to Attend:

    Have you already failed your New Year’s resolutions? Are you dreading coming into work on Mondays? Are you in need of some motivation to kick-start your goals and finish 2019 with a bang? Then you’re in luck because this webinar is meant for you!

    Within four short years, Ruta Misiunaite has progressed from being the most junior sales person in the company with no prior sales experience to one of the Senior Business Development Managers at IRI UK, responsible for going after £39m worth of key prospects’ business. The key driver behind Ruta’s success is her relentless focus on continuous personal development and passion for learning everything there is about being a great salesperson.

    In this first installment of our three-part series on Personal Development Essentials, Ruta will show you how to set quality goals that are challenging, exciting, and help you fall in love with what you do. Don’t wait for a Monday or January 1st to start working on your goals and sign up to this webinar now!

    Key Takeaways
    ●Tips & tricks that will help uncover what truly motivates you to get up in the morning
    ●Simple tools to help write a quality goal that makes you feel excited about realising your full potential
    ●Easy to implement techniques to ensure you stick to your goals throughout the whole year
  • Make Support Personal: Inject Relevance Into Every Interaction
    Make Support Personal: Inject Relevance Into Every Interaction
    John Ragsdale, Distinguished Research VP, Service Technology at TSIA & Jennifer MacIntosh, VP Customer Experience at Coveo Apr 24 2019 4:00 pm UTC 32 mins
    As your business scales, manually tracking, updating, and surfacing the right knowledge to your customers in a personalized, relevant manner quickly becomes unmanageable. This can lead to inconsistent and unreliable experiences for your customers and places unnecessary burdens on your support staff. Smarter, automated, and more scalable user experiences are necessary to get ahead.

    Join TSIA and Coveo for this 45-minute, prescriptive webinar that will reveal how to inject relevance into your support experiences at every customer interaction. We’ll demonstrate how companies are using AI-powered search and insights to leverage the intent and information behind every touch point of the customer journey to drive contextual, personalized, proactive experiences that result in:

    -Improved self-service success and case deflection.
    -Coherent and unified interactions across all support channels.
    -Better content strategy and user experience decisions based on data.

    You’ll also get a peek at the AI-powered support strategies that pacesetter companies like Salesforce, VMware, and Informatica are using to achieve relevance at every touchpoint.
  • Organization Network Analysis
    Organization Network Analysis
    Dr. Beth Wilkins Apr 24 2019 5:00 pm UTC 60 mins
    Learn how to identify and engage hidden influencers within your organization. There are 3 types of influencers: role models, experts, and change agents. Correctly identifying and engaging hidden influencers is one of the greatest levers leaders have to increase organization-wide engagement. Qualifies for SHRM and HRCI credit.
  • Learn How to Save on Your Student Loan Debt
    Learn How to Save on Your Student Loan Debt
    Laurel Road Apr 24 2019 5:00 pm UTC 60 mins
    Refinance Your Student Loans with Laurel Road and Start Saving

    Laurel Road will share best practices for refinancing your student loans and walk through all student loan repayment options. In this webinar you will learn:

    •What is student loan refinancing, and am I eligible?
    •What are the considerations surrounding the decision of whether to refinance vs. pursue loan forgiveness?
    •How much money do I stand to save by refinancing?
    •Will refinancing affect my credit?
    •Are there any costs or fees associated with refinancing?
    •How do I qualify for the 0.25% rate discount available to IAW members?
  • Survey Says: It’s Time to Reimagine Quality Management!
    Survey Says: It’s Time to Reimagine Quality Management!
    Fancy Mills (ICMI); Lauren Maschio (NICE Nexidia); Erica Marois (Moderator) Apr 24 2019 6:00 pm UTC 60 mins
    According to new ICMI research, only 16% of contact center leaders strongly agreed that their QA program was setting them up for success. Are you part of the 84% that aren’t completely sold on your QA program? If so, mark your calendar! Join us on April 24 to get an exclusive first look at the soon-to-be-released results from our recent quality management and analytics study. Whether you’re looking to benchmark your current practices against your peers, or seeking ways to refine your approach to analytics and quality management, you don’t want to miss this!

    During this webinar, you will learn:
    - What ICMI’s research reveals about the current state of quality management and analytics in the contact center
    - How contact center leaders feel about the impact and influence of quality management on their organizations
    - How you can leverage predictive analytics to take your quality to the next level

    Join us for an interactive and informative hour, complete with live audience Q&A.
  • Networking, Connecting and Communicating your way to a Non-Executive Career
    Networking, Connecting and Communicating your way to a Non-Executive Career
    Anne Watson & Naomi Coxwell Apr 25 2019 9:00 am UTC 60 mins
    This interactive, free webinar session will take place on Thursday 25th of April at 10 am and will give you a clear insight into the art of networking and how it can unlock a multitude of opportunities when conducted well.



    The presentation will be led by Anne Watson, award-winning author and non-executive director and she will be joined by Naomi Coxwell, former Vice President of BP America and portfolio non-executive.



    The session will last around 45 minutes, with the first 20 minutes led by Anne, dedicated to the secrets of good networking. It will cover:



    The challenges you may face in a career transition
    How to harness your existing connections and make new ones
    Why Corporate Governance could dictate what roles are available to you
    How to create new connections, reach out to recruiters and engage at events


    This will then be followed by an informative Q&A between Anne and Naomi, where Naomi will discuss her transition to a non-executive career, experience on our Ahead of the Curve programme and how she’s managed to secure and excel in three different boardroom roles.
  • Marginal Gains to Improve Outcomes as a Sales Leader
    Marginal Gains to Improve Outcomes as a Sales Leader
    ISM Fellow: Ian Moyse Apr 25 2019 10:00 am UTC 30 mins
    Key Takeaways:

    •Key metrics to address to transform a sales team
    •What the board wants to see
    •How to make a positive personal impact


    Reasons to attend:

    In today’s selling world, Sales Leaders often hit roadblocks, start new roles and need to make an impact and find it harder and harder to make their mark. Ian Moyse has achieved success in firms running large multi-national teams, smaller startup’s needing to ramp and in joining companies needing sales fixing or acceleration and speaks often on fundamental approaches to driving sales growth and performance. If you take one new idea or focus away, it is with your 30 mins to attend this webinar.
  • Part 2: Personal Development Essentials - How to Create an Effective Plan
    Part 2: Personal Development Essentials - How to Create an Effective Plan
    ISM Leader: Ruta Misiunaite May 2 2019 10:00 am UTC 30 mins
    Reasons to Attend:

    Have you set yourself a quality goal and you get the things started, but you’re don’t know where to start? Well then, it sounds like you’re in need of some help building a solid plan!

    During this second instalment of our Personal Development Essentials, Ruta will talk you through the importance of having a personal development plan and show you how to write an effective and actionable plan that helped her progress from being the most junior sales person in the company with no prior sales experience to one of the Senior Business Development Managers within 4 short years.

    Key Takeaways
    • Clear understanding of why having a solid plan is so important in successfully achieving your goals
    • Practical advice on how to use reverse engineering to create an effective personal development plan
    • Tips on what to do when you feel that you’re not getting anywhere close to achieving your goals or if your goals are not exciting to you anymore.
  • Evaluating School Bus Camera Systems & Suppliers
    Evaluating School Bus Camera Systems & Suppliers
    REI May 2 2019 5:00 pm UTC 60 mins
    On May 2, School Transportation News will conduct a free webinar with REI and Fremont (California) Unified School District. This webinar will decipher the terminology and present guidelines to help participants evaluate and make more informed decisions about their school bus surveillance solutions.
  • Part 3: Personal Development Essentials - How to Find the Time
    Part 3: Personal Development Essentials - How to Find the Time
    ISM Leader: Ruta Misiunaite May 7 2019 10:00 am UTC 30 mins
    Reasons to Attend:

    You have set yourself an exciting goal. You’ve come up with a solid step-by-step plan of how to achieve it. But you just can’t find the time in your busy schedule to work on it? You’re not alone!

    In the final installment of Personal Development Essentials, Ruta will show how she managed to find 100+ hours a year of her time for personal development whilst keeping up with her day to day activities. Make sure you find time for what’s important and sign up to this webinar now!

    Key Takeaways

    • An overview of what’s getting in the way of you achieving your goals
    • Simple mindset tricks to help you achieve your goals quicker and with more ease
    • Practical tips on how to carve out at least 15mins for personal development each day
  • Sales Managers: Look Beyond Tomorrow for Sustained Growth
    Sales Managers: Look Beyond Tomorrow for Sustained Growth
    Deb Calvert, executive coach and trainer May 7 2019 8:00 pm UTC 45 mins
    Short-Term vs. Long-Term.
    Managing Work vs. Leading People.
    Being Reactive vs. Proactive.

    These are tough decisions and challenges that face Sales Managers every day. It's easy to get swept up by the tyranny of the urgent and the revenue pressures at hand.

    But leaders inspire others by focusing on the future and continually building toward something better. And you can, too.

    Join me to move past small-picture thinking and a singular focus on the here-and-now. Become more inspirational and more proactive with the tips and techniques from this presentation.
  • Trainer's Corner: Avoiding the Summer Slump
    Trainer's Corner: Avoiding the Summer Slump
    Melanie Rogers, Training Team Lead at Rosetta Stone May 8 2019 6:00 pm UTC 60 mins
    The year is coming to a close and we don't want to lose the language learning momentum over the summer! Learn about successful strategies that other organizations have used to keep learners moving forward during the hot summer months.
  • Using AI for a More Engaging Employee Experience
    Using AI for a More Engaging Employee Experience
    Sheerine Reid, Director, Product Marketing, and Jason Mlyniec, Customer Success Manager, Coveo May 16 2019 4:00 pm UTC 41 mins
    Join us as we explore how leveraging AI can provide employees with:

    - Meaningful interactions to improve proficiency and upskill faster
    - Effortless self-service interactions so that they can be more productive
    - Engaging communities where they can learn and thrive
  • HR Dept of One: Tools and Tips
    HR Dept of One: Tools and Tips
    Lori Kleiman, SPHR SHRM-SCP May 16 2019 7:00 pm UTC 30 mins
    Four Steps to Excelling as a HR Dept of One

    Sole member HR departments are saddled with administrative tasks, while they often have the desire to participate at a more strategic level. The executive team expects you to have CHRO depth of knowledge, the employees want answers to their question now. Finance wants benefit bills yesterday and Operations needs new candidates. How do you navigate to meet the needs of all your internal customers and still get your job done? Learn tips from a former sole practitioner and consultant to small businesses. Lori shares practical real-world advice to get control of your day and shine in the HR function.

    Learning Objectives
    ·Determine the strategic position of HR in your organization
    ·Learn to set priorities to get results
    ·Manage your vendors to get the help you need
    ·Embrace technology to ease the administrative burden
  • 6 Compliance issues your HR Department of One MUST embrace
    6 Compliance issues your HR Department of One MUST embrace
    Lori Kleiman, SPHR SHRM-SCP Jun 5 2019 7:00 pm UTC 30 mins
    HR Departments of One are pulled in different directions every day. Staying on top of the HR function can be complex enough, and compliance must be managed. HR professionals often ask themselves how we can maintain our compliance obligations, without being a roadblock to the success of our organizations. There are 6 non-negotiable areas of compliance that have to be incorporated to your daily operations. You must embrace these and be able to navigate the leadership team to embrace them as well. Utilizing a proven system of process, management and communication, it is possible for HR Departments of One to attack it all and be a partner to the business. Concluding with action-oriented steps and an effective method of securing the resources needed to move initiatives forward, we will be sure you leave the program with the tools you need to get it all done.
    Learning Objectives
    ·Understanding compliance priorities for smaller organizations
    ·Creating a plan to assess compliance obligations that is manageable
    ·Knowing when to ask for help and where to go
    ·Communicating with executives to gain necessary resources
  • Sales Managers: 7 Sales Productivity Drivers You Might Be Missing
    Sales Managers: 7 Sales Productivity Drivers You Might Be Missing
    Deb Calvert, Sales Author, Speaker, Researcher, and Coach Jun 18 2019 3:00 pm UTC 45 mins
    This presentation is about knowing what drives sales productivity and how to strategically pull the levers for a balanced and more predictable performance.

    We’ll review the top 7 Sales Productivity Drivers and the interplay between them. You’ll be able to diagnose which ones you need to work on for improved sales performance.

    Join me to identify which Sales Productivity Drivers need your attention and which ones can go on auto-pilot in your organization.
  • Leading Team or Organizational Change
    Leading Team or Organizational Change
    Deb Calvert, president of People First Productivity Solutions Jun 18 2019 8:00 pm UTC 45 mins
    Our objective in this webinar is to help you build leadership capacity by improving your understanding of and ability to introduce and facilitate change.

    It’s important as a change leader to recognize what others may be feeling when there is an expectation of change.

    Join me to learn what’s happening when you introduce change, how you can communicate more effectively about it, and how you can lead change in an inspiring way.
  • Growing sales with unified digital platform
    Growing sales with unified digital platform
    Jim Preston, Sales Director, Showpad Jun 20 2019 10:00 am UTC 60 mins
    Reasons to Attend:

    Today’s B2B buyers are more savvy and demanding than ever. They want a high quality, personalised and interactive content in real-time that will enable them to make informed buying decisions.

    Learn how a relatively new discipline, sales enablement, empowers teams with the tools, content, knowledge and skills to boost engagement with buyers resulting in improved returns. Furthermore, understand how digital alignment from CRM to marketing automation and sales tools, is essential for success empowering real-time activity and reporting through AI.

    Key Takeaways

    Understand how ‘Sales Enablement’ together with Digital Transformation help your organisation to:

    - Boost Sales and ROI through a centralised end-to-end platform that aligns Sales and Marketing.
    - Adopt a buyer-first approach by creating personalised, buyer-driven content in real-time to boost engagements and results.
    - Reduce cost and drive efficiency with AI-driven search, recommendations and integrated IT infrastructure.
  • How To Build High Performance Sales Teams That Make More Sales In Any Economy
    How To Build High Performance Sales Teams That Make More Sales In Any Economy
    Gavin Ingham: ISM Fellow Jul 2 2019 1:00 pm UTC 60 mins
    Reasons to Attend:

    This #IAM10 High-Performance Teams webinar will help you to build world-class teams that are more motivated, more focused and more productive.

    Are your teams frazzled, constantly fire-fighting and drowning in day-to-day challenges? Do they struggle to find time to focus on their most important tasks? Does it sometimes feel like Groundhog Day where your people seem to be going through the motions, day after day? Do you feel like a small percentage of your people are on fire and the rest is just smoldering, lacking that important spark of motivation, commitment, and passion?

    Key Takeaways

    What could you achieve in your business if your teams were more motivated, more focused and more productive? What if you could light the touch paper and stand back and watch them ignite?
    Attend this webinar for more.
  • Problem Solving with Innovation and Creativity
    Problem Solving with Innovation and Creativity
    Deb Calvert, President of People First Productivity Solutions Jul 2 2019 3:00 pm UTC 45 mins
    It's a great big, hairy, scary, complex problem. And it's yours. What do you do?

    Tune in for this webinar, designed specifically for HR and front-line supervisors. We'll give you some effective, fun new ways of looking at a problem from every angle and engaging others in collaborative problem solving.
  • 10 tips for maximising your win rates
    10 tips for maximising your win rates
    Jon Williams, Managing Director, Strategic Proposals Jul 4 2019 10:00 am UTC 60 mins
    Reasons to Attend:

    •75% of Buyers say that proposals are the critical part of their decision-making process and therefore critical to winning business for many sales teams
    •Majority of clients and prospects are disappointed with the proposals they receive
    •In fact, according to recent research, most buyers think they could write better proposals than their bidders!

    Key Takeaways

    •Understand latest industry thinking
    •Leading insights into buyers
    •10 tips for maximising your win rates by ensuring your proposals are the best
    •Best practice examples


    Written proposals are a key part of winning business for many sales teams. Yet salespeople often find the process for responding to an RFP frustrating – and clients report being disappointed in the tenders they receive. According to Strategic Proposals’ most recent survey, the majority of buyers think they could write better proposals than their bidders!
    Join our July 4th webinar with Jon Williams, the managing director of Strategic Proposals, to gain insight into how leading organisations ensure their proposals are the best. Jon will share the latest industry thinking, best practice examples and his top ten tips for maximising your win rate.
  • How To Help Employees Find Meaning In Work
    How To Help Employees Find Meaning In Work
    Andre Andersen, Motivational Guide and Trainer Jul 25 2019 10:00 am UTC 45 mins
    Reasons to Attend:

    Leading yourself or others, it doesn’t matter. At the end of each day, we are all looking for meaning and purpose for what and why we get out of bed every morning.

    It's an important aspect that impacts our daily lives.

    As a business and leader, you play an instrumental role in helping your employees finding purpose, and it should start with your business being 'purpose-driven' instead on 'product/solution' driven.

    Many employees feel that they are just working for a paycheck and aren’t contributing to the greater good of society.

    Without a sense of purpose, it’s difficult for employees to connect with their work and their company. Working with a sense of purpose boosts employee motivation, productivity, morale, and overall job satisfaction.

    Key Takeaways

    - What is purpose or meaning?
    - How do I find it?
    - How can I help others to find it?
    - Why should I care?
  • Why membership is the new revenue generating community
    Why membership is the new revenue generating community
    Gordon Glenister, FISM Jul 30 2019 10:00 am UTC 60 mins
    Reasons to Attend:
    If you want to find a way to create a great sales funnel and community to develop long-lasting relationships, provide a regular revenue stream and opportunities to up and cross-sell then this is the webinar for you. Many of the major brands like Netflix, Amazon Prime, and Linkedin all have very successful membership models, find out how it can work for your business


    Key Takeaways

    •Are you membership ready – the different types to consider
    •How to create a membership programme
    •Understanding the importance of member engagement
    •Why they join, why they leave
  • Combining  #3brainselling with Neuroscience to accelerate growth
    Combining #3brainselling with Neuroscience to accelerate growth
    Mark Erskine: ISM Fellow Aug 27 2019 10:00 am UTC 60 mins
    Reasons to Attend:

    Understanding brain development since caveman times provides the key to influencing others especially given the massive advances in neuroscience over recent years which has taken the art of persuasion beyond psychology into brain chemistry. The Reptilian brain, the Limbic system and the Neo Cortex can be likened to your “Gut”, “Heart” and “Head” brain. These three brains transmit data constantly to each other when we make decisions but if we want sales success we must first understand our own preferences by using behavioural profiling and then diagnose which of these dominates the customers brain to stimulate sales, increase conversion ratios and shorten sales cycles.

    Key Takeaways

    •Understand how the human brain has developed and how to use this in sales
    •Discovering your own behavioural brain preferences is the critical first step to managing your selling style
    •Learn what techniques stimulate which part of the brain and how to leverage them
    •Understand why selling has to stimulate each part of the brain to ensure success
    •Learn why so many training methodologies and programmes are too one dimensional to succeed.
  • The Science of B2B Sales
    The Science of B2B Sales
    James Isilay, CEO & Founder, Cognism Aug 29 2019 10:00 am UTC 45 mins
    Reasons to Attend:

    Imagine if you knew the formula for outbound success.

    Attend the Revenue AI: The Science of B2B Sales with James Isilay CEO of Cognism and you will! Learn how you can use a simple formula to improve your outbound B2B marketing and sale.

    Key Takeaways

    •Areas of AI in Sales & Marketing
    •Impact of AI in Sales & Marketing
    •Benchmark with conversion rates