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  • Designed for Speed: Providence Health Plan's Enterprise Data Management Roadmap
    Designed for Speed: Providence Health Plan's Enterprise Data Management Roadmap Jaydeep Ghosh, Director of Data Services, Providence Health Plan & Monica Mullen, Solutions Marketing Manager, Informatica Jun 21 2018 5:00 pm UTC 60 mins
    Providence Health Plan has grown organically over the last 30+ years. With the adoption of the Affordable Care Act as well as growth in other lines of business, the organization was at a crossroad. As new applications and vendors were introduced into the ecosystem to respond to the business’s need, system complexity had increased substantially. The result was a data management challenge that would limit ongoing business success if it remained unsolved.

    Join Jaydeep Ghosh, Director of Data Services at Providence Health Plan, and Monica Mullen, Principal Solutions Marketing Manager at Informatica, as they discuss the enterprise data roadmap that the organization put together to address the current state, position the health plan for future growth, and address these top challenges:

    • Time to business value
    • Multiple, but incomplete, versions of the truth
    • Overall lack of trust in data
  • The Power of Discovery for Increasing Win Rates
    The Power of Discovery for Increasing Win Rates Mike Kunkle, VP, Sales Transformation Services Jun 22 2018 5:00 pm UTC 45 mins
    What’s the single best thing to improve your win-rates? The answer is better discovery.

    In this webinar, Mike Kunkle shares a framework that will enable your sales force to understand your customers better than ever before, to build a compelling case for change and deliver what our buyers value.
  • CMDB for the Enterprise Mind
    CMDB for the Enterprise Mind Terrell Pursley, Ryan Gillespie, Meghan Lockwood Jun 26 2018 5:00 pm UTC 60 mins
    Get the rundown of different audiences for the CMDB and how to achieve each of their objectives through out-of-the-box products.

    Plus, Find out...
    - Why CMDB should be your ServiceNow foundation
    - What's the roadmap to success
    - Conventional and specialized uses, including services and dashboards
    - Real-world examples of companies transforming today
  • The importance of innovation throughout the workplace
    The importance of innovation throughout the workplace Jade Pearson, Regional Lead, Global Training Services, Kepner-Tregoe Jun 26 2018 8:00 pm UTC 60 mins
    Great innovators solve important problems that make peoples’ lives better often by designing simple adjustments that look obvious. Innovators are curious, they look for fresh approaches and tend to see a bigger picture than the world that is presented to them. They are always on the lookout for methods, systems or new designs to cut through complexity, reduce time or combine many tasks into one. Ultimately their work ends up being “of service” to their team and their organisation.

    If you consider that tomorrow’s problems will not be solved using yesterday’s thinking and you are looking to provide value to your organisation’s strategic planning and problem-solving capabilities then becoming an innovator should be on your short list!

    Join Jade Pearson, Regional Lead, Global Training Services with Kepner-Tregoe, in the second of our “Future of Thinking” webinar series where she’ll discuss how innovation can be a friendly component of your work.

    What you will learn:

    How innovative thinking can improve dealings with customers

    Design thinking techniques that solve human-centred problems

    A method of “questioning” that helps people help themselves
  • Contract Management in The Age of Digital Transformation
    Contract Management in The Age of Digital Transformation Melanie Turek Fellow & Vice President, Frost & Sullivan, Skip Walter VP of CLM, Conga Jun 27 2018 4:00 pm UTC 60 mins
    Many organisations struggle to efficiently manage their contracts from negotiation to completion, resulting in poor visibility, decreased compliance and control, higher risk and slow completion cycles. As a business-critical process, not only from a risk but also a revenue perspective, if your business hasn’t considered contract management as a high priority, now is the time.

    This webinar will discuss the need to re-evaluate your Contract Lifecycle Management practices in light of the need for digital transformation, outlining the value of CLM technology and highlighting the key capabilities of a strong CLM suite.
  • 5 Disciplines to Improve Sales Skills This Quarter
    5 Disciplines to Improve Sales Skills This Quarter Shawn Karol Sandy w/ special guest Dianna Gearin Jun 28 2018 3:00 pm UTC 45 mins
    For Account Executives, Business Owners, or Service Providers, there are dozens of books, blogs, and podcasts that promise to help you increase sales results. But what do YOU need to focus on to improve? In this session, we’ll break down the 5 key areas to focus for personal growth and sales success!
  • Top 10 Reasons why Intranets Fail
    Top 10 Reasons why Intranets Fail Sam Keninger, Head of Product Marketing at Simpplr Jun 28 2018 5:00 pm UTC 60 mins
    Intranets have been around for over 20 years, but many organizations continue to fail to sustain program adoption and success. Hear Sam Keninger, Head of Product Marketing at Simpplr as he shares the results of recent research.

    In this webinar you will learn:

    - What are the 10 most common challenges with intranet initiatives
    - How practitioners can mitigate these risks
    - How technology is changing to improve internal communications
  • The Sales Leader’s Role in Conquering the Complex Sale
    The Sales Leader’s Role in Conquering the Complex Sale Alice Heiman, Founder & Chief Sales Officer Jun 28 2018 7:00 pm UTC 45 mins
    It is getting harder to close large enterprise deals. It’s not as easy as it used to be, and it requires sales and company leadership to become involved. Without doing the salesperson’s job, what is your role as a sales or company leader in closing these complex sales?
  • Reimagine Data Governance: Data Governance & AI
    Reimagine Data Governance: Data Governance & AI Andy Joss, Head of Solutions & Data Governance, Informatica & Giuseppe Mura, Principal Architect, Informatica Jul 5 2018 10:00 am UTC 60 mins
    As organisations struggle to cope with an explosion of data volumes, new data consumers, new types of data and increasing amounts of data in the cloud; they’re increasingly recognising the complexity of the task around governing their data. But help is at hand. During this webinar, Informatica will explain how Data Governance has been reimagined and how the latest technology innovations, namely AI and machine learning, are applied to reduce complexity and the effort required to enable organisations to unlock the value of their most precious asset: their data.
  • How AI is changing the customer retention game
    How AI is changing the customer retention game Kara Dake, VP Growth & Partnerships, Clevertap Jul 11 2018 5:00 pm UTC 60 mins
    Your users are like fine wine or good cheese: They get better over time. Which is why user retention is essential. With a steady retention rate your revenue just compounds over time. And increasing retention by just 10 percent will boost your business value by more than 30 percent.

    That’s where artificial intelligence comes in. AI marketing tools let you anticipate customer needs, create personalized campaigns that make them feel seen and heard, lock on to essential customer purchasing patterns, deliver highly relevant messaging, marketing, and offers when and where they want to see them, and more. And with the volume of customer data you have at your fingertips, you can identify what characteristics make up high-value customers, so you know exactly where to put your focus.

    Learn how tapping into your oil well of data and harnessing it via marketing automation platforms powered by AI and machine learning can strengthen your bottom line when you join this VB Live event!

    In this webinar you'll learn:

    * Key engagement strategies using AI
    * How to use AI to strengthen campaigns (including creative, messaging, segmentation and personalization)
    * The role of time-based triggering in automation and monetization
    * The evolving trends in marketing automation and omnichannel marketing

    Speakers:
    * Kara Dake, VP Growth & Partnerships, Clevertap
    * Rachael Brownell, Moderator, VentureBeat
    * Stewart Rogers, Analyst-at-Large, VentureBeat

    Sponsored by Clevertap
  • Fireside Chat Series: Building a Sales Driven Culture
    Fireside Chat Series: Building a Sales Driven Culture Steven Rosen and Ken Thoreson Jul 13 2018 4:00 pm UTC 45 mins
    Join sales management expert Steven Rosen and his guest sales management expert Ken Thorson for no hold barred fire side chat sharing their insights on the most challenging issues facing sales managers today.

    No powperpoint, no videos, just open and frank discussion.

    Expect an action-packed webinar filled with sales management gems, pearls, powerful insights and stories, that will help you crush your sales numbers.
  • What’s New in Data Protector v 10
    What’s New in Data Protector v 10 Paul Carapetis, Presales, Micro Focus Jul 17 2018 3:00 am UTC 60 mins
    In this age of extreme data growth and variety, ever more stringent regulations, complicated hybrid environments including physical, virtual and cloud, and reducing IT budgets, Micro Focus has released version 10 of its Data Protector platform, part of the Micro Focus Data Protection Suite.  In this webcast attendees will learn how they can better protect their applications across legacy and modern platforms, use analytics to track and manage SLAs and improve the security of their backup to mitigate the risk of cyberattacks when they upgrade to Data Protector 10.  A live demo of the new features will be shown should time permit.
  • How to Harness the Power of Predictive Customer Journey Mapping
    How to Harness the Power of Predictive Customer Journey Mapping Anne Palmerine, Charlie Godfrey, Erica Marois(moderator) Jul 18 2018 6:00 pm UTC 60 mins
    Whether your organization wants to improve customer satisfaction, boost productivity, or increase revenue, the customer journey is at the heart of it all. And with today’s customer expectations on the rise, getting customers to the right agent, at the right time is critical. The problem? Most businesses think they’re doing a better job of meeting customer expectations than they really are. In fact, Genesys research indicates that only 19% of businesses have a dedicated customer experience team to manage the experience.

    Ready to differentiate yourself from the competition? Find out how predictive routing is becoming a fundamental part of delivering the genuinely omnichannel experience that customers now expect.

    In this webinar, you will learn:

    *How to match the right agent with the right customer
    *How to bring sales, service, and marketing together to enhance the customer experience
    *How leading contact centers are leveraging the latest predictive routing technology

    Join us for an interactive and informative hour, complete with live audience Q&A.
  • Self-Service Marketo Data Management for Non-Technical Marketers
    Self-Service Marketo Data Management for Non-Technical Marketers Faysal Shaarani, Senior Solutions Architect Jul 19 2018 5:00 pm UTC 45 mins
    Marketing tools operating individually in your martech stack offer very limited business value, if at all. Now, with the emergence of Customer Data Platforms, Marketers no longer have to rely on IT to get the data connection and answers they need.

    This hands-on webinar will show non-technical marketers how use a Customer Data Platform to easily populate a Marketo list, and return the campaign results from Marketo for more accurate campaign analysis or segment refinement and re-targeting.
  • How to Unlock Amazing Sales Results by Improving Your Social Evidence
    How to Unlock Amazing Sales Results by Improving Your Social Evidence Paul Watts CSP CSL Jul 19 2018 7:00 pm UTC 45 mins
    Are You Looking for…Higher Quality Leads / Referrals, More Motivated Customers, Increased Deal Velocity or Improved Close Ratios? Then, You should consider how your Social Evidence is working for You or not. This webinar will explore the power of Social Evidence and how to leverage it for your business.
  • Sales Legends Series - An Interview with Jeffrey Gitomer
    Sales Legends Series - An Interview with Jeffrey Gitomer Deb Calvert with special guest Jeffrey Gitomer Jul 20 2018 6:00 pm UTC 45 mins
    Join Deb as she interviews Sales Legend Jeffrey Gitomer!
    Gitomer - Defined (git-o-mer) n. 1. a creative, on-the-edge, writer and speaker whose expertise in sales, customer loyalty, and personal development is world renowned. 2. known for presentations, seminars and keynote addresses that are funny, insightful, and in your face. 3. real world. 4. off the wall. 5. on the money. 6. gives audiences information they can take out in the street one minute after the seminar is over and turn it into money. He is the ruling King of Sales. See also: salesman.

    AUTHOR. Jeffrey Gitomer is the author of The New York Times bestsellers TheSales Bible, The Little Red Book of Selling, The Little Black Book of Connections, and The Little Gold Book of YES! Attitude.

    Most of his books have been number one best sellers on Amazon.com, including Customer Satisfaction is Worthless, Customer Loyalty is Priceless, The Patterson Principles of Selling, The Little Red Book of Sales Answers, The Little Green Book of Getting Your Way, The Little Platinum Book of Cha-Ching!, The Little Teal Book of Trust, Social BOOM!, The Little Book of Leadership, and the 21.5 Unbreakable Laws of Selling. Jeffrey’s books have appeared on major best-seller lists more than 500 times and have sold millions of copies worldwide.

    OVER 75 PRESENTATIONS A YEAR. Jeffrey gives public and corporate seminars, runs annual sales meetings, and conducts live and virtual training programs on selling, YES! Attitude, trust, customer loyalty, and personal development.
  • Get on Board with Your Buyers’ Journey
    Get on Board with Your Buyers’ Journey Janice Mars, Principal and Founder w/special guests Lynn Hidy and Lisa Dennis Jul 24 2018 3:00 pm UTC 45 mins
    Stop chasing and start really participating in your buyers’ journey from a panel of experts in direct sales, indirect sales and marketing. Learn buyer-centric approaches that drive deeper and wider engagement across your most valuable and wish-list accounts that will result in greater relationships, reputation and revenue.
  • The Best Sales Managers Do These Four Things
    The Best Sales Managers Do These Four Things Kevin F. Davis, President of Topline & Tom Gundrum, Director of Training Jul 24 2018 5:00 pm UTC 45 mins
    Month after month it’s the same pattern. A rep (or two) misses quota. You sit down for a 1-on-1 to discuss results and goals, to motivate the rep to sell more! Yet nothing changes. Results remain stagnant or perhaps even get worse. Your CEO is demanding growth, so now what?
    In this webinar, TopLine Leadership’s Kevin F. Davis and Tom Gundrum will show you how to improve results for your sales team by:

    1.Replacing your sales instincts with new leadership thinking
    2.Raising the performance bar with standards that drive better accountability
    3.Becoming a proactive sales coach
    4.Refocusing your sales coaching for revenue growth
  • How to use AI to find the right talent faster
    How to use AI to find the right talent faster John Jersin, Head of Product, LinkedIn Talent Solutions Jul 24 2018 5:00 pm UTC 60 mins
    Unemployment is at a record low, which is great for the economy, but tough on recruiters, now that hiring has become a seller’s market. But new AI-powered solutions for virtually every part of your recruitment funnel can give you the advantage you need in a tight market, and even improve your bottom line: Companies leveraging AI in their hiring initiatives are seeing an increase of 18 percent in their revenue and a 30 percent boost in profit.

    And with over 62 percent of companies expected to be using AI to find and hire the best talent by the end of this year, getting on board the AI train has become an imperative — if you want to stay competitive.

    Join execs from Adecco, LinkedIn, and Trivago to learn how how AI is revolutionizing their ability to resource high-quality talent, and how your company can do the same, in this VB Live event!

    Register here for free.

    In this webinar you'll learn:
    * How to find the right talent faster, using data-driven AI
    * The best tools to find quality candidates who progress to face-to-face interviews
    * How to assess and measure existing talent to become smarter about avoiding bad hires
    * How to engage and grow current employees to decrease the costs of high turnover
    * Whether your recruitment and retention efforts are "AI-ready"

    Speakers:
    * Angie College, Vice President of Operations for Adecco USA
    * John Jersin, Head of Product, LinkedIn Talent Solutions
    * Rolf Schromgrens, CEO, Trivago
    * Maribel Lopez, Strategic Advisor, Lopez Research
    * Rachael Brownell, Moderator, VentureBeat
  • Unifying Online and Offline Data for Multichannel Customer Experiences
    Unifying Online and Offline Data for Multichannel Customer Experiences Jim Kelly, Principal Consultant, BlueVenn Jul 25 2018 2:00 pm UTC 60 mins
    Multi-channel marketing departments across the world undergo constant struggles in their attempts to effectively unify all their data to create a Single Customer View.

    Ultimately, the aim is to fuse together online and offline data to piece together an often fragmented view of every customer that hinders personalization tactics and leads to misdirected campaigns and marketing offers.

    In this webinar we’ll take you through the process that a Customer Data Platform automates for marketers to unify, standardise, transform and de-duplicate data from infinite sources, and will detail the benefits of a CDP brings for trustworthy analytics, segmentation and more targeted personalisation strategies across all your marketing channels.
  • What to Know Before Purchasing a Quote-to-Cash Solution
    What to Know Before Purchasing a Quote-to-Cash Solution Brian Rohde, Senior Director of Customer Success & Implementation, goTransverse & Seth Gross, Solution Architect, CloudSense Jul 25 2018 7:00 pm UTC 60 mins
    Architecting and launching a full quote-to-cash solution is no small feat. The ability to accommodate your customers’ needs in today’s digital landscape requires more than a simple tweaking of your internal processes; it requires total transformation of the way you do business.

    What if someone told you to throw out your requirements? To start fresh? Join Brian Rohde, Senior Director of Customer Success & Implementation at goTransverse and Seth Gross, Solution Architect at CloudSense as they share their advice and lessons learned while on the front lines with customers implementing and evaluating quote-to-cash solutions. Brian and Seth will share behind the scenes interactions and honest opinions on what they wish customers knew when heading into evaluating the future of their quote-to-cash solution.

    Attendees will leave with sound advice on best practices when implementing a quote-to-cash solution including:

    1. How to think different so you don’t rebuild an old wheel out of new technology
    2. How to articulate requirements to best leverage quote-to-cash technologies while meeting business needs
    3. How to satisfy a new generation of buyers with consumption-based pricing models
  • Fireside Chat Series: How & Why to Lead People As You Manage Sales?
    Fireside Chat Series: How & Why to Lead People As You Manage Sales? Steven Rosen and Deb Calvert Aug 3 2018 4:00 pm UTC 45 mins
    Join sales management expert Steven Rosen and his special guest sales management expert Deb Calvert for no hold barred fire side chat sharing their insights on the most challenging issues facing sales managers today.

    No powperpoint, no videos, just open and frank discussion.

    Expect an action-packed webinar filled with sales management gems, pearls, powerful insights and stories, that will help you crush your sales numbers.
  • Can your data infrastructure support AI marketing?
    Can your data infrastructure support AI marketing? Michelle Goetz, Principal Analyst, Forrester Aug 9 2018 5:00 pm UTC 60 mins
    Are you AI-ready? You need to be. Artificial intelligence marketing applications are delivering on their promise to source new insights to grow your business fast, AI technology is becoming available to any company looking for a competitive edge, and now’s the time to move, if you want to stay ahead of the curve.

    But the challenge is not just in defining an AI strategy; it requires developing the infrastructure to support it.

    Should you be developing in-house, or look to available technology and collaborate with outside experts? Keep deployment on-premise, or reach for the cloud? Can your current infrastructure, from server performance to processing power, stand up to the demands of increasingly complex AI applications?

    Get ready to level up your marketing strategy with AI, advance your technological capabilities in smart, strategic ways, learn how to make sure your next infrastructure move helps you exploit the AI advantage and more when you join this VB Live event!

    Register for free!

    Attend this webinar and learn:
    * How to tell if your marketing and IT departments are AI-ready
    * The fundamentals of an AI-driven infrastructure
    * The role of clean, definable data goals in successful AI implementation
    * How to scale the AI workload

    Speakers:
    * Michelle Goetz, Principal Analyst, Forrester
    * Rachael Brownell, Moderator, VentureBeat

    More speakers coming soon!