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  • Sales Operations' Impact on Sales Talent Management
    Sales Operations' Impact on Sales Talent Management Franco Anzini, Sr. Director of Sales Operations, Xactly; Marcus Latour, Director of Sales Enablement, DocuSign Nov 28 2017 5:00 pm UTC 60 mins
    Smart sales organizations capitalize on every available opportunities to improve sales talent management. One often under recognized contributor is sales operations. Sales ops departments contribute mightily to salesperson effectiveness, job satisfaction, and sense of engagement.

    Watch this webinar, "Sales Operations' Impact on Sales Talent Management," to learn how sales ops can help maintain and retain top sales talent in an organization through better training, coaching, and processes. You will also hear how DocuSign helps internal sales teams onboard faster.
  • Shift from Gut-Feel to Fact-Based Sales
    Shift from Gut-Feel to Fact-Based Sales Michael Schultz, VP of Marketing at ClearSlide Nov 28 2017 7:00 pm UTC 60 mins
    In a recent ClearSlide and the Sales Enablement Society 2018 Emerging Trends Survey, we found that 75% of sales cycle next actions and forecasts are based primarily on gut-feel. That kind of data is what causes over 90% of sales leaders to lack confidence in their sales activity data (Forrester).

    Join ClearSlide's VP of Marketing, Michael Schultz, as he outlines the results of the survey and the practical steps you can take to bridge the gaps between sales enablement activities and sales outcomes. You will learn how using buyer engagement and sales activity data guides sellers to the next best action and provides insights into the reality of the forecast health.

    You will also learn how to:
    -Ensure effective coaching and training of your sellers
    -Marry engagement data to forecast outcomes
    -Easily put the best content and tools in the hands of your sellers
  • Understanding Digital Transformation
    Understanding Digital Transformation Tim Gogal, Director US East Digital Engagement, Avaya Nov 29 2017 6:00 pm UTC 60 mins
    As customer service professionals, we sit in the midst of the most important paradigm shift within the industry today – the Digital Transformation. This shift has brought more focus on and relevance of the business potential of contact centers than ever before. In this session, we’ll take a look at why Digital Transformation matters, what it means, and how organizations are successfully redefining their contact centers for extended reach and impact. No longer can we hide behind old technological limitations that may have prevented responsive, personal interactions. Today customers are demanding great experiences and are driving change. Either we give them the TLC they are looking for…. or our competitors do it for us.
  • The Evolution of Sales Operations: Making a Strategic Difference for Sales
    The Evolution of Sales Operations: Making a Strategic Difference for Sales Dana Therrien, Rsch Dir of Sales Ops (Sirius Decisions), Christine Dorrion, VP of Sales and Channel Ops (CallidusCloud) Nov 30 2017 7:00 pm UTC 60 mins
    Are you truly making a positive difference in your workday, every day? Sales operations teams know very well what they do, but struggle to explain it to others. The best way to be effective as a sales operations team is to proactively identify the upcoming challenges in sales and put the fires out before they surface. You need to have access to critical insights.

    Easy enough-right? Not really, there is always a challenge in balancing the resources between short-term tactical demand and longer term strategic initiatives.

    Join guest speaker, Dana Therrien, Research Director of Sales Ops Strategies from Sirius Decisions and Christine Dorrion, VP of Global Sales and Channel Operations at CallidusCloud as they provide a deep dive into the challenges sales operations teams face every day by:

    -Breaking down the tactical and strategic responsibilities of modern sales operations
    -Advising you on how to categorize and invest in resources properly
    -Providing a model that explains what sales operations actually does
  • Take Control of Your Cloud Billing and Be a Hero
    Take Control of Your Cloud Billing and Be a Hero Miles Betro - Orbitera Solutions Architect Nov 30 2017 7:30 pm UTC 60 mins
    Do you struggle managing your cloud spend? Are you ever surprised by your cloud bills at the end of the month? Do customer billing inquiries send you into a cold sweat?

    In this webinar you will learn how to:
    - Track your cloud spend, across multiple cloud platforms, any time
    - Quickly generate accurate, easy-to-read bills across public, private and hybrid clouds
    - Optimize margins with flexible payment models and customer-specific pricebooks
    - Manage a unified view of your costs and usage for specific customers or categories

    In addition, we will deliver a live demo of setting up and using cloud billing and budget tools and dashboards. We will also answer live questions from the webinar audience.
  • Voice Mail - Deal With It!
    Voice Mail - Deal With It! Tibor Shanto Dec 1 2017 4:00 pm UTC 45 mins
    Voice mail is a reality of sales, yet few deal with it properly. This session looks at practical proven way to get messages returned, I get 30% - 50% returned in 72 hours. We’ll look at how to use voice mail as a tactical tool for increasing conversion and pipeline opportunities.
  • Grow Your Business Without 'Selling'
    Grow Your Business Without 'Selling' Diane Helbig, Growth Accelerator Dec 5 2017 7:00 pm UTC 45 mins
    You can’t sell anyone anything. So, stop trying! After owning some hard truths, we’ll explore 3 key elements of successful sales – ideal client, discovery, open mind. We’ll wrap up with exploring processes for prospecting, sales meetings, and monitoring. Attendees will have a better understanding of how to succeed without selling
  • Implementing ASC 606- The Backlog Disclosure
    Implementing ASC 606- The Backlog Disclosure Tony Sondhi, David Williams Dec 5 2017 7:00 pm UTC 60 mins
    Please join CallidusCloud on Tuesday, December 5, 2017 at 2:00 PM (EST), for a 60-minute webinar co-hosted by EITF Member Tony Sondhi. Tony Sondhi is an author, instructor, and one of the preeminent experts in the fields of revenue recognition and financial reporting risks. He and David Williams, Sr. Revenue Manager for CallidusCloud, will discuss backlog disclosure requirements and critical issues you need to consider to successfully implement the new revenue standard ASC 606.

    ASC 606 requires substantive new disclosures about performance obligations. Companies must disclose qualitative and quantitative information about the amount of the transaction price allocated to the remaining performance obligations, including when those remaining amounts will be recognized as revenue.

    To help you understand these requirements this webinar will illustrate the requirements using public company disclosures and provide insights into data, documentation, and system needs including:

    * Backlog disclosure requirements – ASC 606
    * Implementation challenges, system needs and key implications of the issues raised in ASC 606.
    * What early adopters and other companies have told us through their SAB 74 disclosures 2016 10K, 1Q, 2Q and 3Q, 2017 SEC filings

    Attendees of this webinar will be eligible for 1 NASBA approved CPE credit at no cost. (Pending minimum requirements met by attendee.)
  • Driving Growth Through Supply Chain Strategy
    Driving Growth Through Supply Chain Strategy Dr. Stephen Timme President, FinListics Solutions & Gene Tyndall EVP, Tompkins International and Pres., MonarchFx Alliance Dec 6 2017 7:00 pm UTC 45 mins
    Traditional views of the role of the supply chain function include one that slashes logistics costs and relentlessly optimizes inventory – but how can supply chain management drive top line revenue growth? Join Dr. Stephen Timme and Gene Tyndall on December 6 to explore the business & financial benefits of transforming your supply chain into a profitable growth engine and to discover the potential paths to get there.
  • How to Effectively Leverage Email Throughout the Sales Cycle
    How to Effectively Leverage Email Throughout the Sales Cycle Email expert and Salesfolk CEO, Heather R Morgan Dec 6 2017 7:00 pm UTC 60 mins
    For high performing sales teams, there is continuous measurement on email open rates, engagement, and response rates. How do you ensure a sales conversation keeps moving along?

    Join cold email expert and Salesfolk CEO, Heather R Morgan, to learn how you can effectively leverage email at every stage of the sales cycle with leading sales engagement platform, Clearslide. Here are some of the sales email best practices that will be covered in this actionable webinar:

    -How to employ email personalization techniques intelligently and at scale
    -How to maximize the readability of your email and significantly increase your odds of getting a response
    -How to leverage sales automation technology to shorten your sales cycle

    We’ll also be sharing some examples of real email templates to show you what to do and what to avoid in your own email outreach.

    More about the presenter:
    Heather R Morgan is a former economist, and founder of SalesFolk. SalesFolk has helped more than 550 B2B companies scale their outbound sales efforts and set more appointments through leveraging persuasive copywriting, data science, and game theory. Heather also has a column with Inc Magazine and Forbes, and has also had her work featured on NBC, Entrepreneur.com, Harvard Business Review, Salesforce, Hubspot, InsideSales.com, and many others sources.
  • The future of Customer Engagement: accelerate transformation - DEC 7, 2:00 pm ET
    The future of Customer Engagement: accelerate transformation - DEC 7, 2:00 pm ET PAUL GREENBERG, Managing Principal of The 56 Group, LLC; Co-presenter: Matt Tharp, Chief Evangelist at bpm’online Dec 7 2017 7:00 pm UTC 60 mins
    Bpm'online invites you to a free webinar “The future of customer engagement: accelerate transformation” with Paul Greenberg, one of the most influential CRM industry experts, as a guest speaker.

    According to a recent study, 84% of businesses claim that Customer Engagement will overtake productivity as the primary driver of growth.

    Bpm’online has invited Paul Greenberg, one of the most influential CRM industry experts, to share his vision on the future of customer engagement and how intelligent technology will help organizations more effectively fulfill expectations of digital-savvy customers.


    ●Best practices in building a customer-focused digital organization.
    ●How to align all business processes around your customer to drive customer loyalty.
    ●How understanding customers' needs, expectations, and behaviors helps close the gaps in performance, personalization, and trust.
    ●Future outlook on customer engagement success.
    ●Technologies to enable faster transformation across various business units.

    Featured Guest Speaker: PAUL GREENBERG, Managing Principal of The 56 Group, LLC
    Co-presenter: MATT THARP, Chief Evangelist at bpm’online

    Don't miss out on hearing Paul Greenberg sharing his expertise on how to take Customer Engagement to the next level!
  • Close business faster with Adobe Sign & Microsoft Dynamics
    Close business faster with Adobe Sign & Microsoft Dynamics Tony Bambury, Senior Solutions Consultant (Adobe) Dec 12 2017 10:00 am UTC 45 mins
    The reality of today’s sales world is that close rates are declining. It’s become even harder to bring home a sale during the most critical and often tricky quote-to-close process. And businesses that use manual document processes heighten the risk of sales falling through. In the last stage of a sale, you need a connected workflow that helps you get from quote to close in hours or days, not weeks.

    Join us to learn how Adobe Sign & Microsoft Dynamics speeds up sales cycles and reduces frustrating delays in the contract approval process, enabling sales teams to close business faster.

    In this webinar, learn how Adobe Sign & Microsoft Dynamics:
    • Accelerates sales success across the entire sales lifecycle, from prospects to renewals.
    • Delivers winning signing experiences, that close deals faster, reduces risks and increases retention.
    • Simplifies approvals and increases visibility into the contract cycle.
    • Mitigates risk – minimizing costly legal & business risks.
    • Can easily integrate and work for your organisation.
  • Driving Contact Center Change: Chatbots, OmniChannel, Cloud
    Driving Contact Center Change: Chatbots, OmniChannel, Cloud Frank Tersigni, Chief Customer Officer, Altivon Dec 12 2017 6:00 pm UTC 60 mins
    Join us for a deep dive into 3 top trends in the contact center. Each trend will be explored on its own and then brought together at the end in a picture of what is actually happening in contact centers today.

    Chatbots seem synonymous with artificial intelligence and are certainly sparking the imagination. We will explore the reach of AI in the contact center, both obvious and subtle.

    OmniChannel success is in the eye of the beholder. From a customer experience perspective, it requires more than channel choices. Learn about the implications for your center.

    Cloud is the favorite child today, but does it make sense for your organization? Learn some of the questions you need to ask to determine your best deployment strategy (cloud, premise, hybrid).
  • Unlocking VPs of Sales Secrets to Pipeline Management and Forecast Accuracy
    Unlocking VPs of Sales Secrets to Pipeline Management and Forecast Accuracy Jeff Schmidt, VP of WW Sales at ClearSlide & Marc Silberstrom, VP of WW Sales at Clari Dec 12 2017 7:00 pm UTC 60 mins
    Very few teams have an easy time calling the number, let alone actually hitting it…or beating it. In fact, CSO Insights and Accenture report that nearly 60% of forecasted deals never close.

    Many teams struggle to execute during the critical opportunity-to-close process, including forecasting, which is far more than just rolling up a number -- It’s an integrated effort that involves all sales team members and leaders effectively managing their pipeline and confidently projecting where they're going to land.

    Listen in to a dynamic discussion among two top VPs of Sales of fast growing organizations, laying out their secrets to success and how they drive forecast accuracy and the sales process rigor required to scale and hit their revenue goals quarter after quarter. Spoiler: it's got everything to do with deal visibility and engagement data.

    By watching, you’ll gain actionable insights, including:

    -How to drive visibility into the true health of the pipeline
    -How to change the conversation and drive accountability
    -The fundamentals of accurate forecasting
  • 4 Smart Ways to Find and Win New Clients
    4 Smart Ways to Find and Win New Clients Alen Mayer Dec 13 2017 6:00 pm UTC 45 mins
    Are you frustrated with your sales results, even though you have put a lot of time, money and effort, your heart and soul into growing your revenue? Looking to grow your sales, quickly and effectively, but also prevent buyer’s remorse and keep your clients loyal?

    This webinar will help you identify new ways (that you can start using right away!) to find, engage, win and keep new clients.

    Here's what you will discover:
    1.FIND: How to find new clients who are in the market today
    2.ENGAGE: How to connect with them instantly and engage into a dialogue
    3.WIN: How to remove any resistance and win new clients
    4.KEEP: How to prevent buyer’s remorse and keep your clients loyal
  • You'll Get Better Results If You Stop Managing Sales and Start Leading People
    You'll Get Better Results If You Stop Managing Sales and Start Leading People eb Calvert, Executive Coach & President of People First Productivity Solutions Dec 14 2017 8:00 pm UTC 45 mins
    Sales Managers manage sales... So who leads salespeople? Sadly, in many sales organizations, the answer is no one. But when a Sales Manager focuses on leading and developing and ennobling sellers, there is a profound impact on employee engagement, retention, sales productivity, customer satisfaction and both top line and bottom line results.