In today’s economic climate, successful small businesses need to overcome an array of challenges. Client dependence, legal issues, small business financing… as an entrepreneur, where can you find the information you need to help inform your decisions? In the small business management community, discover how you can create a successful small business from the business plan up!
A panel of recruiting experts debate one of the hottest topics in hiring, salary and compensation. Join us live for an interactive session featuring Executive Vice President of Operations at Headspring, LLC, Glenn Burnside; President of McArthur talent, Amanda McArthur, and The Resumator's own Internal Recruiter Sara Niemi.
Though it’s tempting to treat your candidate experience as a checklist of to-dos, your efforts may be sidelined by changes in technology and user behavior. For example, you may know that it’s important to offer job seekers a mobile-optimized job search experience. But do you know how changes to Google’s mobile search results can impact job seeker traffic to your site?
Join us for a 45 minute webinar with D. Mark Hornung, Senior Vice President and brand strategist at Findly, as he discusses 5 recruiting techniques that you should be doing better. Mark will share insights on job seeker habits and technology updates that will impact the effectiveness of your efforts as well as tips for adapting to these changes to vastly improve your talent acquisition plans.
There are more costs to your phone system than you think. From capital expenditures to software upgrades, your phone system could be costing you. Join Matt McGinnis, Senior Director of Product Marketing at RingCentral, as he discusses the total cost of ownership (TCO) of an on-premise phone system and how you can see up to a 70% savings on your phone bill.
With over half of companies not feeling well enough prepared for an IT disaster according to recent research, Ian Daly of Plan B Disaster Recovery will be sharing his best practices on how to build a DR solution you can trust. In this webinar we’ll cover:
- What counts as an IT disaster?
- What are the common causes?
- How can you better prepare for an IT disaster?
- Testing – what should you be testing and how often?
- What level of reliability should you be striving to achieve?
- How to maintain trust in your disaster recovery solution
James McAlister has been developing and facilitating exercises for over 30 years. He was the lead author for the BCI Good Practice Guidelines 2013 Chapter 06: Validation, which focuses on exercising. The webinar will introduce an exercise model and simple techniques to enable participants to conduct their own effective exercises.
With business continuity planning covering everything from natural disasters to building infrastructure, resilient businesses will have thoroughly tested IT backup in place for their critical applications, such as failover connectivity and secondary datacentres.
But what happens if the resilience of the underlying IT is untested? Trends such as BYOD, Cloud and Mobility are creating new challenges for IT, particularly with maturing technology, where the risk to information security and business continuity could be high. New applications that have been integrated into existing systems can expose multiple points of failure as data is transferred in different formats between different systems.
In this webinar, Lucas and Mark will be discussing how to ensure that in today’s interconnected business, all unforeseen IT eventualities are mitigated before the crucial BCP test. Here’s how:
- Establish a strong Quality Assurance process that drives consistency across your organisation
- Regularly assess the overall quality of your IT systems to highlight any risks and potential points of failure
- Ensure that IT is central to all decisions involving the adoption of new technology across the organisation
This session is essential for not only understanding the practicalities of safeguarding the resiliency of your IT but also how to develop underlying controls to prevent new ways of working spiralling into business continuity failure.
This webinar is based on actual experiences gained in conducting BCM tests under varying conditions and environments, including ICT as well as Business and Incident Management testing across a number of industrial sectors. During the webinar We will be discussing the lessons learnt from some of the following topics relating to recent tests:
- The challenges of Testing in Africa
- Relocation testing, announced and unannounced
- Barriers to effective relocation
- Environmental, political and geographic obstacles
- Expectations and Cynicism
- Social media
- Component testing, integrating both technical and business challenges
- The Crisis Management Simulation
- Real time Scenario based testing – pros and cons
- Lessons, a snapshot
Representative IT DR testing is essential to demonstrate that the capability will meet the businesses recovery requirements and justify the investment in the ITDR. However the challenges with ITDR testing and shortfalls within the underlying programme often leads to tests that prove little, give the organisation a false sense of security, deny any opportunity to improve the capability and ultimately put the organisation at risk.
In this Webinar we will explore the challenges associated with ITDR testing, how to overcome them and the pointers to the issues in the underlying programme.
Tous les professionnels rêvent que les participants aient hâte au prochain exercice sur table lorsqu’ils reçoivent l’invitation. Ce webinaire fournira des trucs sur comment rendre les exercices sur table dynamiques avec des exemples concrets tout en permettant de rencontrer les objectifs fixés.
Given the rising concern for Supply Chain incidents amongst Business Continuity professionals (up 11 places to 5th in BCI Horizon Scan Research Report 2015), we will look at considerations for those businesses managing complex supply chains and a best practice approach for mitigating the associated risks.
This session will focus on sharing some of our thoughts on crisis simulations methodology that creates a lasting value that goes beyond a simple 'fire drill' focusing only on the short term crisis. The foundation to our approach is preparation: the efforts an organisation puts into planning and customizing its crisis simulation approach can pay off many times over when a real crisis strikes- in personal preparedness, process improvement, team coherence, and raw confidence. We will explore what those are in more detail and their benefits of taking such an approach.
Regular and representative testing is the only sure-fire way of confirming that you have the capability, people, and processes in place to respond to unplanned events - whether they be positive, such as a sudden increase in demand for your products, or negative, such as a fire in your Head Office. However, at IBM we believe that Resilience should be designed in from the start; not just in IT systems but across the entire seven layer model of all Enterprises - from the Business Strategy, through the Organisational structure, within the Applications that support Business processes, through infrastructure and into the underlying building fabric of office and data centres.
Dr Martin Jowett and Dr Peter Newport MCBI will outline the important aspects all Enterprises should be adopting to prepare themselves for today's modern Business demands as the need to be 'always on' becomes a reality.
Getting, and keeping, Executive engagement for exercises is often the most 'testing time' for the BC practitioner. During his 20 years designing, running and observing Executive BC and Crisis Management exercises Ken Simpson has seen (and made) many mistakes. This session will share 5 of the more common mistakes observed and some learnings to help you avoid make the same mistakes.
Marketing for mobile devices is very different than other forms of digital marketing. Now more than ever before, the When and Where are the foundations of attracting customers - whether it's just to get that lead or to make that sale. Ramon Ray, founder of Smart Hustle Magazine walks us through the world of mobile to identify its differences & connections to larger screens.
Even though most people know the benefits of a strong employee referral program, encouraging employees to actually submit qualified candidates can be challenging. Learn how Nitro - a digital document software solution used by over 50% of Fortune 500 companies - tackled this problem using software platforms RolePoint and Greenhouse.
In this Hiring Hacks webinar, Jennifer Trendler, Head of Talent at Nitro, discusses how she and her team created a seamless (and fun!) process to drive a high volume of qualified referrals. Jennifer will give an inside look into the processes that Nitro put in place that resulted in a thriving employee referral channel.
Advanced persistent threats (APT) are a growing concern to the world's companies and networks. This presentation will give an overview on how they work and examine real-world data breaches resulting from APTs. We’ll also look at how multi-layered proactive detection can combat this threat and offer a product overview of how ESET’s powerful endpoint solutions respond to APTs.
Category: Research overview and ESET product presentation.
Every practitioner dreams that when exercise participants receive the «save the date» invite that they are all excited to attend the next tabletop exercise. This webinar will give tips on how to make tabletop exercises dynamic with real-life examples while meeting set objectives.
As an organisation’s business continuity programme becomes more mature does the nature of their BC exercising also mature? As programmes evolve and maturity increases does the exercising of BC plans become less important and the exercising of strategies become more important? This webinar explores the subject of what we exercise, what we should be exercising and looks at how software can help facilitate the building of BC capability.
This session will focus on the common risks and threats across the financial services sector that drive clients to invest in designing and delivering simulation exercises to help them build and maintain readiness capabilities. Using a range of case studies, we will explore the benefits and challenges of running exercises in the sector, including some of the drivers and approaches to obtaining senior stakeholder buy-in (budget and time). Participants will learn about some of the key trends and learnings identified across the sector, in particular what best practices they can leverage for their own sector/ industry/ company, as well as what we anticipate the ‘big ticket’ scenarios will be this year.
IT has always been important as the back office, “nervous system” of the business, but now it is front of house, often defining the organisation to its customers. Furthermore, IT is changing rapidly to meet the flexibility, any place, any time and information demands of businesses today. Maintaining the resilience of cloud, mobile, social media, and “big data” based IT services is paramount for the organisation's reputation. But how do we assure this when the complexity and interconnectedness of IT services is increasing? - yet scheduled time to enhance resilience is diminishing.
Noel and Tony will explore these issues and the ways in which organisations are addressing them based on their experience with working with many of the world's most successful companies.
Many organisations have an incident or crisis management plan that outlines in clear guidelines what an incident or crisis management team is meant to do to manage the event. In reality, person, situation and team factors impact our ability to follow the plan and manage uncertain and complex incidents. Becoming aware of these potential pitfalls and exercising as a team and implementing the plan in practice enhances the team's ability to effectively manage an incident or crisis.
How the media portrays your incident will define whether your response is seen as a success or a failure. Communications with the media is a critical part of responding to an incident. Social media adds an extra dimension to the incident and increases the speed at which you need to respond. Social media gives a voice to your critics, customers, trolls and disgruntled ex-employees. Just because you don't use social media as an organisation does not mean that your brand is not discussed and reputation damaged. Exercises need to take this into account and for staff to be able to practice responding to the full range of possible media inputs.
Charlie and Jennifer will discuss different ways to play media and social media into your exercises and will share experiences of two recent exercises where media and social media played a major part.
Many leaders talk about the need for increased engagement and continuous feedback, but many of them are missing a key component of enabling this to happen: continuously clear and compelling employee goals. In this webcast, Stacia Sherman Garr, Vice President of HR & Talent Management Research at Bersin by Deloitte, will share some of her newest research on the role of goals in employee engagement and business outcomes. In addition, she will discuss some of the features of new goal technology systems and how those features can enable a fundamentally new approach to goal management.
Attendees will learn:
- Why goals are critical to employee engagement and organizational performance
- Three principles and seven practices to improve employee goal management
- How technology can evolve employee goal management
Robert Clark MBCI will use case studies from his new book “Validating Your Business Continuity Plan” to consider the arguments for and against running unannounced live exercises. The studies will be based upon his own first-hand experience along with that of business continuity colleagues that he has worked with over the years. The live unannounced test scenarios will include:
- Testing for a 9/11 type scenario 16 years before the event
- Evacuating staff from their normal place of work, closing the building down for three days
- ICT Disaster Recoveries with a 30 minutes’ notice
- How a Christmas four day cruise sank a live test before it had even started
Quality of Service (QoS) is essential to growth of every organization. Building a high quality, reliable and flexible network infrastructure is particularly challenging with continuously growing network demands imposed by today’s mobile workforce. For that reason, many IT professionals are looking into the clouds for answers.
Join Curtis Peterson, SVP Operations at RingCentral, as he outlines the advantages of the over the top service model in achieving business agility and high QoS.
When organizations are looking at a phone system, they have two paths they can take — upgrading their entire on-premise equipment in each office or evaluate a cloud-based system. Marty Piombo, VP of Partnership Development at RingCentral, discusses what it takes to transition to a phone system in the cloud and the benefits it can provide.
Join Michael Burke, Director of Strategic Planning & Analysis at Vox Media, and Paul Reeves, the Customer Success lead and Co-Founder at BetterWorks, for a discussion around how to maintain agility as your organization scales rapidly. Michael will share why Vox Media implemented a goal-setting and management process, as well as how he ensures his team is getting the most out of the BetterWorks platform.
ESET security researcher Lysa Myers discusses developments in healthcare IT system security that you may see at the HIMSS conference in Chicago next week. Find out what is being done to better protect patient data privacy and more.
Implementing a communication system for a growing business is no easy task. Between the time of design and implementation, a magnitude of factors may arise that require on-the-fly changes to the process. In this short video, hear about “zero-down implementation” that allows for flexibility in deploying a reliable system that is able to support the growing needs of the business. Learn more about:
- Assembling an experienced team
- Planning and designing phase
- Deployment and training
Is your business prepared for a disaster? Join ESET and industry expert, StorageCraft, for a research overview presentation of modern business disasters. We'll look at the difference between back up and recovery and discuss best practice for building a recovery plan. Mike Kunz, VP of Sales with StorageCraft, will also look at specific solutions to quickly get your business up and running when disaster strikes.
In today’s economy, companies need to be highly focused on managing costs. Strategies involving far-flung suppliers with single-source, just-in-time contracts and outsourced manufacturing and assembly agreements are aimed at reducing costs and boosting the bottom line. This type of procurement strategy may increase profit margins, but it also significantly raises the risk and potential impact of an unexpected disruption in the supply chain. This is particularly true when little is known about key and critical suppliers and their business continuity plans.
The most recent port slowdown in the US had global ramifications. Eight months of failed labor talks with longshore workers have brought West Coast port congestion to a breaking point.
It is no wonder that the results from the most recent BCI/BSI Horizon Scan report showed that Supply chain disruption has risen by 11 places from 16th last year. As a global economy with so many interrelated processes, it is imperative that we evaluate and address third party risk with the utmost urgency in order to find a way to mitigate and manage them.
Approaches to addressing risk can vary greatly with what types of risk are considered acceptable along with the methods chosen to mitigate and minimize potential impacts. Assessing critical suppliers as well as those downstream Tier 2 and Tier 3 providers is a critical part of doing business in a globalized marketplace. Objective evidence of compliance, such as certification to international business continuity standards like ISO 22301, as well as updating supplier information on a regular basis is quickly becoming part of the initial screening process for choosing suppliers and maintaining a level of confidence and transparency.
Join us as we discuss best practice business solutions.
The Patient Protection & Affordable Care Act (ACA) has added a new level of compliance for all employers. Learn about the numerous benefit plan requirements, new notices to employees and the increased oversight by Federal Agencies in Dawn's session.
What does it take to get the attention of scarce technical talent, people who are ignoring you? How do you become a person that they actually want to listen to? What’s the best approach?
Today, there are so many tools that will help you find technical professionals that it’s easy. But, just because you can easily source and message them, doesn’t mean you should. In this webinar, you’ll discover what it takes to gain trust, build rapport, and be heard over the hundreds of other companies bombarding these candidates. You’ll learn tips for attracting their attention, engaging appropriately, and you’ll know the difference between good and bad practices.
Mobility can be a challenge for small businesses, especially when it comes to managing various devices and keeping them secure. ESET Security Researcher, Cameron Camp, explores mobile device management, BYOD and other challenges discussed during National Small Business Week.
"If you don't know where you are going, you'll end up someplace else" Yogi Berra.
Bing Gordon, who was a long time executive at Electronic Arts and currently serves on the board of directors for Amazon, Zazzle and Zynga will share his experience with examples on setting goals, shaping cultures and as Yogi would say ending up at the right place. From MBOs to OKRs, in this 60 mins webinar, you'll learn the right framework for your company and tips for getting your team to buy in on goals. Kris will also share a quick demo of the BetterWorks goals platform and how Goal Science™ thinking can help you get 1% better every day.
In this one hour webinar, our panelists will discuss developments for transferring staff internationally to the U.S. and to key global destinations. Topics will include:
1. Overview of Intracompany Transferees;
2. New offices versus established entities
3. Adjudication Trends;
4. Increased site visits and consular scrutiny;
5. Family and domestic staff options; and
6. Long term planning considerations.