Small Business Management

Community information
In today’s economic climate, successful small businesses need to overcome an array of challenges. Client dependence, legal issues, small business financing… as an entrepreneur, where can you find the information you need to help inform your decisions? In the small business management community, discover how you can create a successful small business from the business plan up!

Webinars and videos

  • Companies today face tough challenges in trying to maximize the value of their customer data to achieve next-generation business results. Marketing teams rely on data from digital marketing channels, while IT teams depend on machine data to understand their operations. Currently, these data sources are extracted and analyzed in completely separate silos, which prevents organizations from gaining a true unified view of their customers across digital touch points. However, with new technologies and best practices, organizations can now integrate these two key data sources to create unparalleled – and actionable – insights about their customers.

    Join Tealium, Splunk and InsideView for an insightful panel discussion moderated by Frost & Sullivan to learn about these new trends and best practices for solving the ‘big data’ challenge and gaining a holistic view of customer behavior.
  • Now that NIST has published Version 1.0 of the Framework for Improving Critical Infrastructure Cybersecurity, the long awaited CSF, what are the implications for companies? How can the CSF help your business improve its defenses? Cameron camp investigates.
  • Social Media has now established itself as a fundamental part of any Marketing Strategy. But when it comes to measure its ROI marketers get sucked into a black hole of irrelevant metrics and confusing data.

    Join this panel session where the expert will discuss what metrics matter, how to capture the data you need and how to measure the return of your social media strategies.
  • The headlines accompanying the Chancellor’s Budget announcements on pensions relate primarily to DC schemes. However, the knock-on implications for DB sponsors could be extremely significant, and there may be a number of new opportunities for de-risking within a relatively short time-frame.
  • Join this short 20 minute webinar to learn about some of the incredible benefits you can gain by implementing a Corporate Card Program in your business.

    These include how you can:
    • Help positively impact your bottom line
    • Streamline expense payment and offer benefit to your travelers
    • Help simplify and improve your expense reporting process

    Who should attend: Finance leaders (best suited to companies with annual revenue >$4 million)
  • Join Dan Rather as he shares leadership principles of the world’s most powerful leaders and how small businesses can benefit from them in the Verizon Small Business Ready Webinar Series.

    For more than 40 years, former CBS News anchor and 60 Minutes correspondent Dan Rather has been the embodiment of the intrepid broadcast journalist. From the Kennedy assassination—where he was the first to break the news that the president had been killed—to the Indian Ocean tsunami, he has covered every major story of our time, with distinction and a fierce dedication to hard news. For his unparalleled devotion to his craft, he was named the 2012 recipient of the Edward R. Murrow Award for Lifetime Achievement.

    Rather’s reporting skills are legendary, and his single-minded pursuit of the story has taken him to datelines as far ranging as Vietnam, Afghanistan, Iraq, China, Russia, and Cuba.

    On the domestic front, Rather has covered every presidential campaign since 1952. Rather’s latest journalistic venture is the hard-edged news show Dan Rather Reports, broadcasted on AXS TV, on which he acts as both host and managing editor. With his renowned in-depth interviews and his love of investigative reporting, Rather is able to accurately report on major issues facing our nation today. From politics and the global economy to international affairs and the environment, he gives each story the time and commitment that it deserves.

    In May 2012 his memoir, Rather Outspoken: My Life in the News, was published.
  • Numerous studies show a serious shortage of qualified people to fill the cyber jobs of today, particularly those that require security knowledge and skills. Stephen Cobb looks at the implications and the steps being taken to improve cyber education and training.
  • Today marketers can publish their content directly on major media sites, but is this the right content marketing investment for you? Join us for a discussion of today's most interesting native advertising opportunities for B2B content marketers. We will cover how to evaluate your options, the type of content you need to be successful, how it fits within your larger content marketing plans, how to measure your results and some alternatives you can also consider.
  • Since December last year, the U.S. Federal Reserve has started the process of the much-talked about tapering, thanks to some positive data coming out from the U.S. How much headwinds will Asia experience due to the monetary policy normalization in the U.S. and will China see a more pronounced slowdown as data have been indicating? How much should we read on the tapering and China's slowdown, and what does it mean for investors in 2014?

    Gain insights from our experts.
    - The challenges Central Banks are facing globally as they need to rein in on loose monetary policy.
    - Will Asian currencies manage to hold their ground in a rising U.S. interest rate environment?
    - How well prepared are the Asian economies and is de-coupling from the West a reality or a myth.
    - China RMB Internationalization, India Rupee outlook with Mid-year elections, SEA currencies outlook.

    Speakers:
    Patrick Teng, Founder and Chief Dealer at Six Capital
    Dominic Schnider, Head of FX in APAC and commodities globally at UBS Wealth Management

    Moderator: Anthony Capozzoli, Faculty of the University of Chicago’s Program on Financial Mathematics at the Chicago and Singapore campuses
  • Learn how to write optimized blog content and promote your business blog to your desired target audience – YOUR prospects and customers. Webinar viewers will also learn the elements of successful blogging, from blog configuration ideas to content writing tips.
  • The Chancellor has announced the biggest shake up for UK pensions in decades. DC pension savers will now have complete freedom to draw down as much or as little of their pension pot as they want on reaching retiring age.

    Our webinar will cover the challenges ahead for anyone operating a trust based or contract based DC scheme. It will be of particular interest to trustees or employers with governance responsibilities, where a plan of action needs to be put in place covering the year to April 2015.

    In this webinar, we will explore:

    What are the changes, and what do they mean for your scheme?

    What do you need to do in the next 12 months?

    Are your DC funds still fit for purpose?

    How will you meet the new “guidance guarantee” for pension savers?
  • Businesses today are navigating a complex field of communication services and solutions in search of a comprehensive system that will keep up with the needs of an ever-evolving organization.

    In this live discussion, Forrester’s VP, Principal Analyst, Art Schoeller and Mike Zavos, IT Director of TruGreen Landcare will share leading trends and first-hand experiences in adopting and deploying a cloud-based phone solution.

    Join this eSeminar to learn:

    -Top drivers and trends in the integrated communications market
    -Best of breed capabilities that scale with your business and decrease common IT complexities
    -Success steps for transitioning your on-premise PBX solution to a cloud-based phone solution
  • The growth of Cloud services presents a perfect opportunity for organisations of all sizes to meet the continuing demand to resume operations quicker and more efficiently when a disaster scenario occurs. Many organisations have improved their resiliency through new ways of delivering IT Services such as virtualisation, but their backup and recovery for the purpose of DR has, in almost all cases, stood still.
    As we move more and more to Cloud-based services and evaluate these against current DR methodology, it begins to highlight the gaps that exist between business expectation and what IT can actually deliver. These gaps in time will cost the business in terms of lost revenues and reputation, and whilst it is difficult to count the cost of your reputation being tarnished, counting the cost of lost revenues is much easier to measure.
    Cloud services can be cost-effectively utilised to leverage existing IT investments to meet business continuity objectives, such as achieving quicker business resumption. But what is the cost of not implementing ‘DRaaS’ and failing to match your BC strategy with your current IT infrastructure?
  • The BCI's annual Horizon Scan report, in partnership with BSI, was published in March and revealed that it is the IT-related threats that are continuing to provide the greatest concern for organizations, ranking above other threats such as natural disasters, security incidents and industrial disputes. Three quarters (77%) of business leaders fear the possibility of an unplanned IT and telecoms outage and 73% worry about the possibility of a cyber-attack or data breach. The report also identifies long-term trends, with 73% seeing the use of the internet for malicious attacks as a major threat that needs to be closely monitored, with 63% feeling the same way about the influence of social media. In this webinar, the report's author - Andrew Scott - will discuss the findings in greater depth along with BSI's Lorna Anderson.
  • Mega-trends will not affect your organisation in the same way as a disaster, but they can have a far greater long term strategic impact. Some of these mega-trends will not come to fruition until 2050, and so it's easy to understand why many organisations choose to ignore them in favour of more immediate operational business issues. We at PwC believe that by continuing to ignore them, you leave your organisation exposed to strategic issues and that there are practical solutions that you can implement now to make your organisation more resilient.
  • Networking. Everybody talks about it, particularly in regards to job
    search success, but do you really know the who, what, where, why,
    and how of networking? Join this webinar to learn:
    • Who should be networking?
    • What is networking?
    • Where does networking take place?
    • Why networking is important
    • How to network, including how to get started
    and what to say
  • Are we missing some of the basic building blocks as we aim to deliver a truly resilient technology landscape?

    IT has evolved significantly over the last thirty years. An organisations services in the 70's were often hosted on single pieces of infrastructure with limited connections to other systems. This configuration made disaster recovery and resilience relatively simple. Today, even a moderately sized organisation has services with many connections, both internal and external, and hosts across multiple platforms.

    To be able to build effective resilience or recovery capability an end to end approach has to be taken, which is often contrary to structure of the technology organisation. This in turn puts the availability of services at risk. Failure to respond to this challenge means that organisations are leaving themselves open to significant costs and eroding client relations.

    We aim to discuss this topic at length and will educate our viewers while hopefully leaving them with some practical pointers towards future strategy development.
  • Business Continuity is often seen as the preserve of large regulated corporates and it is sometimes hard to know where to start. Most organizations have limited time and resources and busy schedules. This webinar will show:
    - a time efficient and engaging way of working that includes an deeper understanding of dependencies and responsibilities and form a useful foundation for the work ahead
    - the process and method used, based on clients’ needs and requirements, as a simpler version of the BCM process
    - what is required from the organization and the output from the work
    - that it is not rocket science and simple enough for everybody to use
    This webinar will guide the audience through each step of the methodology and also show examples how is has been used in different contexts depending on type of organization and focus area. It will describe how the preparations is done to achieve effect.
  • On Tuesday 18th March at 11am GMT, as part of Business Continuity Awareness Week, the BCI will host a flashblog (a bit like a flashmob but for bloggers so they don't have to leave their computers). Each blogger wrote a blog all with the same subject - 'counting the costs and benefits of business continuity, a perspective of ' Many different bloggers will be contributing, some working in BC and some just with an interest so the perspectives are varied and all the blogs and with all blogs posted at the same time no one can tell what anyone else has written. In this webinar, the organizer of the flashblog - Ken Simpson - discusses what people wrote and identifies themes and challenges that the industry may face in the future.
  • The costs of business continuity fall into two area: cost of having it and (of course) the cost of not having it. Working with many clients of all sectors and sizes we often see that organisations quantify the costs of implementing business continuity, but fail to win the investment argument with their senior management by quantifying the costs of not investing in effective business resiliency. In this webinar, Tony will set out the approach he takes to building a business case for making that investment.
  • Outsourcing parts of your business is a great way to reduce overheads and improve efficiencies. But do your homework first before deciding to take the plunge on an outsource partner. All too often due diligence stops at the signing of an SLA, whereas In reality there is no guarantee that your SLA partner will even be able to meet it. You need to dig under the hood and take a few extra precautionary steps to ensure delivery, else your business could suffer a common fate when you can least afford it. This webinar will cover the most common pitfalls in outsourcing as well as practical advice on building a robust suppler network.
  • With confidential data under attack on many fronts, it is time to look at how encryption can protect data access and what your business could be doing to employ encryption, from servers to endpoints to removable media.
  • Supply chains are often the heart and soul of an organization. If the supply chain is undisturbed, the business can function normally. If it is disrupted, the consequences could be disastrous. If you are serious about protecting your supply chains, one of the best strategies is to analyze the BCM plans of your principal supply chain partners. In this webinar we'll briefly examine the following:
    - How BCM factors into supply chains
    - The importance of identifying risks to your supply chains
    - What you need from your suppliers on their BCM activities
    - How to obtain supplier BCM plans
    - How to audit supplier BCM plans
  • One of the most damaging assumptions made today, is that common communication modes will operate in a consistent fashion anywhere in the World. By not having a complete understanding of the pitfalls, nuances and even legislation in certain markets, can lead to the failure of your notification/alerting strategy, which may have a severe impact on the success of your Business Continuity plan. This webinar will provide an insight into some of the challenges that organisations face and how they can dramatically improve the results of a successful Critical Communications strategy.
  • When last did you sit with your Finance team and look at your short term insurance and consider how implementing a Business Continuity programme in your organization could actually create tangible and intangible cost savings? Do you understand whether your business interruption insurance is really adequate should a crisis occur? What is an indemnity period and does it fit my organizations business model and objectives? Join us in this webinar to answer these and other questions related to the relationship between Business Continuity and Insurance.