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Webcasts for Small and Medium Business Owners

Resources for small business owners on how to thrive, grow and maintain profitability in the current economy among larger companies.

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SMB Impact: Increasing Productivity with Cloud-based Communications Businesses today are navigating a complex field of communication services and solutions in search of a comprehensive system that will keep up with the needs of an ever-evolving organization.

In this live discussion, Forrester’s VP, Principal Analyst, Art Schoeller and Mike Zavos, IT Director of TruGreen Landcare will share leading trends and first-hand experiences in adopting and deploying a cloud-based phone solution.

Join this eSeminar to learn:

-Top drivers and trends in the integrated communications market
-Best of breed capabilities that scale with your business and decrease common IT complexities
-Success steps for transitioning your on-premise PBX solution to a cloud-based phone solution
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Mar 25 2014
61 mins
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  • Businesses today are navigating a complex field of communication services and solutions in search of a comprehensive system that will keep up with the needs of an ever-evolving organization.

    In this live discussion, Forrester’s VP, Principal Analyst, Art Schoeller and Mike Zavos, IT Director of TruGreen Landcare will share leading trends and first-hand experiences in adopting and deploying a cloud-based phone solution.

    Join this eSeminar to learn:

    -Top drivers and trends in the integrated communications market
    -Best of breed capabilities that scale with your business and decrease common IT complexities
    -Success steps for transitioning your on-premise PBX solution to a cloud-based phone solution
  • More and more companies are moving away from a centralized physical structure and allowing employees to work from home or remotely when traveling on business. In 2013, there were an estimated 28 million small businesses in the United States. These businesses have generated over 65% of net new jobs since 1995.

    So how do small businesses or for that matter, businesses of any size, keep up with competition in the USA and internationally? One of the answers is to incorporate the concepts of a “virtual business” and employ the rapidly evolving technologies generally called cloud communications.

    Some of the topics to be discussed:
    - Telecommuting: The ability to have employees work from their homes or while traveling on business yet appear as if they are working from the office.
    - Be Local, Act Global: The ability to expand into new markets or even countries, without having to expand your office.
    - Contingency Planning: How a virtual business can become more resilient in light of natural or manmade disruptions to business.
  • Voice over Internet Protocol, or VoIP, has been sold to enterprises for over 10 years. It is the defacto telephony platform technology used in today’s market. VoIP is also complex, as it is an ‘app’ that runs on the data network, and has an effect on data network design, SLAs, and throughput.

    Attend this upcoming BrightTALK Webinar and learn:

    -How VoIP is different than traditional digital ‘TDM’ Telephony
    -Risks associated with staying with legacy TDM technology
    -What is a high reliability VoIP model (as with TDM digital)
    -How VoIP differs from UCC
    -How VoIP affects your data network, routers, switches, and cabling environment, and what possible options are available
    -Leverage VoIP for Disaster Recovery purposes
    -Why Network Assessments are crucial to VoIP deployments
    -What key areas VoIP can reduce your annual telecommunications costs

    From this webinar. you will take away a baseline for what VoIP is, why it is a must for your enterprise, and strategies for avoiding risk with older technologies while leveraging VoIP advantages and savings.
  • According to Infonetics Research, the VoIP industry will grow to $76.1 billion by 2015. It is safe to say that VoIP is here to stay, making it crucial to stay up to date with the latest industry shifts to ensure easy, cost-effective and efficient communications within your business.

    Join industry experts in this panel session as they discuss the impact cloud computing and mobility are having on the VoIP industry and what this means for your enterprise. Attend this webinar and participate in the discussion in real time.

    The panelists will discuss:
    - the drivers for moving to cloud, the different types of cloud and its benefits for small and medium businesses and enterprises
    - the security concerns of moving to the cloud
    - mobility strategies and BYOD
  • With a customer’s ability to use the Internet to search for businesses 24 hours a day and use social media sites, one of the biggest changes (and challenge) facing businesses is how customers find, contact, and do business with them. Join us to learn how companies are rethinking their communication strategy and translating that into more sales. You’ll learn:

    - How these changes can impede or accelerate business growth
    - What you can do to be more available to respond to customers and potential customers
    - How rethinking your communication strategy can translate into more customers and more sales
    - What features to look for when choosing a communications provider
  • Where do you start when choosing a business phone system? You need to choose a product that works right from the start so you can stay focused on your business.

    In this live presentation, Forrester Research Analyst Henry Dewing talks about issues concerning business owners and IT departments, including: BYOD, improved customer service, and collaboration. You'll also hear a real-world experience from Finfit's Director of IT, Vernon Giroud who successfully rolled out a new system to his highly dispersed work force.

    Join this eSeminar and learn:
    - How FinFit saved 65% on their phone bill
    - How they quickly brought 60 remote offices into the cloud
    - Who the market leaders in cloud communications are
  • As the world moves to the cloud to keep businesses digital, more companies turn to mobile cloud, and social and solutions to save in printing, processing, distribution and storage costs. As a result of using electronic signatures and other innovative technologies, they are accelerating the velocity of business in areas such as sales, HR, finance, legal, operations, and more.

    During this live webinar, you will hear about best practices, transformational trends, and success stories on how to increase efficiencies and:
    · Eliminate mail, fax and storage costs

    · Save time and close more deals

    · Streamline business processes
  • With the undersupply of qualified talent and more competition to find and recruit them, it is vital to your businesses’ success to play to the strength of your business against other small, medium and even enterprise businesses. Learn new approaches to recruiting the most talented employees in this competitive market, and once you've recruited them, how to maximize their potential.


    About Tom:
    Tom Becker is vice president of recruiting for ManpowerGroup North America. In his role, Tom is responsible for developing the recruiting strategy and overall operational framework, with a focus on creating a world-class recruiting organization across all of ManpowerGroup’s lines of business. Most recently, Tom served as vice president of recruiting for North American operations for the ManpowerGroup brand, Experis. Tom joined Experis when Manpower acquired COMSYS in April 2010. At COMSYS, he served as senior vice president of recruiting, leading the company’s recruiting, employment branding and the consultant experience organizations. Tom has extensive experience leading large recruiting and change management organizations. He is considered an industry recruiting expert, providing public commentary on recruiting best practices and innovations.
  • Every small business owner knows the drill. When business is booming, they ignore their sales and marketing efforts. Then, business slows down as a result and they turn your attention back to sales and marketing. This is a hamster’s wheel to nowhere. Their business will remain flat-lined and stuck as long as they stay on the Double Helix treadmill.

    Barry will show how to grow a small business by tossing out the old paradigms and traditional sales techniques through his easy to follow step by step guide. Follow these steps and every sales funnel will always be full.

    You will learn:
    - The Relationship Ratings Methods: Forget about getting sales, have a system to create systematic relationships. We actually can’t sell anything to anyone, we just need to be there when people are ready to buy!
    - The Rapid Release Strategy: The exact method to avoid long, fruitless sales cycles, and how to get prospects to a buying decision in one-tenth of the time.
  • America’s 23 million small businesses are the heart and soul of our economy. It used be that small business owners could only dream of accessing the powerful technology solutions fueling Fortune 500 companies. Now, in a truly momentous time, small businesses can easily access the same rich functionality at incredible affordable prices. In this webinar, you’ll learn how technology can help boost three key areas of your small business: productivity, mobility and security.

    Moderator:
    Steve Strauss, Small Business Columnist, USA Today

    Speaker:
    Cindy Bates, Vice President, U.S. SMB Group. Microsoft

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