Unified communications improve collaboration and increase productivity among employees through technologies such as VoIP, instant messaging and social media. Join this community to learn how to benefit from the full value of unified communications and collaboration technologies.
Remote office backup presents numerous challenges, including ever-increasing data volumes, network bandwidth constraints, overtaxed IT administrators and complicated, time-consuming backup processes. Compounding all this is a reliance on older technologies that are inefficient and costly. And the more sites your organization has, the challenges multiply.
It's time for businesses to rethink remote office backup; one that meets data and regulatory retention requirements, is easy to deploy and maintain, and is secure and cost effective. Its time to look to the cloud.
Join backup experts Druva to learn how remote office server backup has evolved. Discover how the cloud offers a new, and in most cases, a better approach. In this session you’ll learn:
- How the latest advancements in cloud storage technology scale globally for enterprises of all sizes
- Why advances in cloud security models are addressing stringent global security and data privacy issues, including data residency requirements and more
- How an 'infinite data snapshot model' combined with cost-optimized flexible retention eliminates traditional vendor restrictions.
Hear real-life use cases of how others are leveraging the cloud for remote server backup. Live Q&A will follow to answer your specific questions.
See a live demo of - Unified communications anyone can use.
ShoreTel’s unified communications solution leverages the power of VoIP telephony to bring multimedia communications, enterprise applications, and personal information into one seamless and integrated environment.
Join us for a 30-minute live session every Friday, where we’ll tour the RingCentral interface, discuss the latest innovations and features available on the RingCentral platform, and share best practices on leveraging cloud communications for your business. This session features a live demo of RingCentral Office and an open Q&A session led by a Sales Engineer.
This week tune in and learn about how RingCentral integrates with Google Gmail, Calendar, Docs and more.
You can’t afford to lose even 5 minutes of business due to downtime these days. In this webinar, we will discuss several new strategies available in the marketplace to keep your communications platform safe from network outages, natural disasters and even that rogue backhoe operator.
Data breaches of all sorts, affecting credit card providers, retailers and health care providers, suggest that such breaches will continue and grow as a major risk to all organizations and their IT, security, and compliance departments. At the same time, Big Data solutions are gradually becoming more prevalent, connecting many new sources of data and thus potentially increasing both the vulnerability and the magnitude of a data breach. It is no wonder that Stratecast survey data suggest that one of IT managers’ primary concerns with Big Data is security, yet the advantages of Big Data in enabling revenue creation make it very attractive to the business. This panel discussion will explore the security issues around Big Data.
In particular, the panel will discuss:
•Whether Big Data necessarily increases the risk of a security breach
•How to assess the risks associated with different types of Big Data solutions
•How to avoid data breaches in a Big Data environment
The borders of the data center has become blurred or eliminated with virtualization, cloud solutions, and mobile devices. With increased complexity comes less visibility coupled with heightened user expectations. In this session, we’ll discuss the impacts of the new ‘borderless enterprise’ on network management practices and provide guidance on how to adapt to this new frontier.
A recent, global poll identified the key concern in deploying Skype for Business was how to deliver an outstanding end-user experience, across an environment with multiple vendors.
This webcast will show you the key insights of how to not only oversee a successful Skype for Business deployment but how to make it work seamlessly with your existing unified communications environment, in turn, delivering an outstanding experience.
How often have you heard, “We don’t need a Business Continuity Plan because Everyone Can WFH (Work From Home)!” How many times has this oft-quoted bromide been an excuse for lack of proper planning? How many times has this strategy been proven to be inadequate? Who will be the next organization to learn the hard way? Will it be yours?
In this discussion you will learn:
· The common myths about working remotely
· The pitfalls and problems you will encounter
· Why WFH is an essential but not complete solution
· Lessons learned from practice – and actual – mass Work From Home events
· How to strengthen your WFH strategy and mitigate the shortcomings
For years vendors have been trying to drive down the cost of flash so that the all-flash data center can become reality. The problem is that even the rapidly declining price of flash storage can’t keep pace with the rapidly declining price of hard disk. As a result data that does not need to be on flash storage has to be stored on something less expensive. But does that less expensive storage need to be another hard disk array or could it be stored in the cloud?
In this webinar join Storage Switzerland’s founder George Crump and Avere Systems CEO, Ron Bianchini for an interactive webinar Using the Cloud to Create an All-Flash Data Center.
In this webinar you will learn:
1. The Challenges to Building an All-Flash Data Center
2. The Challenges to using On-Premise Hybrid Arrays
3. The Cloud Answer
4. The Three Steps to a truly All-Flash Future
A. Identifying Data
B. Designing The Right Infrastructure
C. Implementing That Infrastructure
Register today to learn how you can create an all-flash data center today, and be able to afford it. As always, we will leave plenty of time for an extensive Q&A session, so tune in to get your flash and cloud storage questions answered by our panel of storage experts. All registrants will also be able to access Storage Switzerland’s extensive library of on-demand webinars, many with exclusive white papers, without having to re-register.
Special Offer: All pre-registrants for this webinar will receive a copy of Storage Switzerland's latest white paper "How Cloud can enable the All-Flash Data Center" emailed after they register.
Virtualization has revolutionized the modern data center. But traditional storage systems are struggling to keep pace, introducing performance bottlenecks and unnecessary cost and complexity. Flash offers the potential for relief, but where is it ideally placed – in the server, storage or both? And what software is required to best utilize this resource? PernixData FVP software enables an architecture decoupling storage performance from capacity to utilize high speed server media in conjunction with shared storage to deliver the maximum VM performance at the lowest cost.
In our always-connected business world today, customers expect instant and seamless communications. Come learn how companies of all sizes can decrease response times, increase agent productivity and improve customer satisfaction while reducing demand for IT support.
What attendees will learn:
- Trends in customer care and communications – expectations in our always-on world.
- Ways to offer consistent customer experiences across an array of communications mediums
- How to enable high-definition voice and video collaboration to users – even those on mobile devices
- Exciting new developments in integrated communications and customer
- Ability to streamline communications in the cloud
- How Zendesk and RingCentral integrations enhance customer satisfaction
Part 2 of 2: Join Dave Simpson, 451 Research Sr. Storage Analyst, and Sean Derrington, Exablox Sr. Director of Product Management in a follow-up session about:
1) Data protection trends and pain points
2) How virtualization changes the game
3) Array-based snapshots and replication for data protection
4) Backup targets shift
5) Cloud-based backup and recovery
6) Why object-based storage?
Did you miss Part 1: The Future of Enterprise Storage with Simon Robinson, VP of Storage at 451 Research? https://www.brighttalk.com/r/R5t
As revealed in Workshare’s recent ‘Exposing Legal Productivity Challenges’ report, 78% of legal professionals are struggling to deal with the sector's productivity demands.
In response, Head of Market Strategies at DLA Piper, Stephen Allen, Matt Brown, VP Product Management and Owen Oliver and Ben Ridgway, Product Managers at Workshare, will discuss how these challenges inhibit legal efficiency, and present measureable ways to overcome them.
Join the discussion to take advantage of top tips to address the efficiency struggle, and be more productive.
As the look and feel of the cloud evolves, matures and hedges toward main stream adoption, the Solution Architects, Developers and Infrastructure Engineers are facing the challenge of determining what technologies they will recommend their companies consume. Often trying to answer questions like "Should I go with something that requires vendor licensing?" or "Should I look to Open Source technologies, such as OpenStack?" Then, if they do decide that OpenStack solves for their needs, how best do they layout its pros and cons to their senior leadership team.
This session will focus on a providing a broad picture that attendees can draw when talking about OpenStack. Enabling them to be able to address the types of questions that someone on their leadership team may pose.
NTT Communications in collaboration with Capacity is hosting an exclusive webinar exploring effective strategies for carriers on the path to SDN.
Tighter margins, tougher competition and the insatiable demand for bandwidth in the telecoms market are all conspiring to force the pace of innovation at breakneck speed.
SDN seems to be the answer to most of these challenges, but as the concept continues to gain fervent adepts (and critics), it is becoming increasingly difficult to get unbiased information to make informed decisions.
This webinar will deliver a thorough analysis of SDN, discussing the technology behind the concept and where SDN sits in a carrier network, as well as key topics including:
•The impact on organisational and operational cultures
•Should your organisation buy or build?
•The impact on equipment selection
Wi-Fi security attacks, hacking, stolen mobile devices – are these keeping you awake at nights? Are you surprised that Wi-Fi networks can be more secure than your wired networks? Wireless LAN has come a long way from the days of its inception with inadequate security.
Contrary to common belief, security is not a single protocol or an appliance or an encryption. It is a system of different components working together to ensure your Wi-Fi network is secure and your confidential information is protected.
Join this webinar to learn about
- Advances in Wi-Fi security
- Multi-layers approach to holistic protection
- Controlling user and device access
- Controlling applications
-Xirrus security solutions
Implementing a communication system for a growing business is no easy task. Between the time of design and implementation, a magnitude of factors may arise that require on-the-fly changes to the process. In this short video, hear about “zero-down implementation” that allows for flexibility in deploying a reliable system that is able to support the growing needs of the business. Learn more about:
- Assembling an experienced team
- Planning and designing phase
- Deployment and training
Join us for a live demonstration and Q&A
ShoreTel's Unified Communications (UC) capabilities leverage the power of VoIP to integrate communication tasks. Built on our brilliantly simple business VoIP phone system, ShoreTel brings together VoIP telephony, instant messaging, video conferencing, mobility, presence, and collaboration capabilities into a seamless business environment.
Join us this week for a special 30-minute live session on how RingCentral integrates with Zendesk for improved workflow and increased productivity.
Tune in every Friday for RingCentral Live. We’ll tour the RingCentral interface, discuss the latest innovations and features available on the RingCentral platform, and share best practices on leveraging cloud communications for your business. This session also features a live demo of RingCentral Office and an open Q&A session led by a Sales Engineer.
Join us this week for a special 30-minute live session on RingCentral’s new, comprehensive Contact Center solution. You’ll see how this new offering brings greater efficiency and effectiveness to call center teams and managers. It integrates seamlessly into RingCentral Office and Salesforce.com Customer service and support agents can engage customers with Voice, email, chat, SMS. Agents stay organized with the visual call flow editor and managers receive real-time reporting and historical dashboards.
Tune in every Friday for RingCentral Live. We’ll show you the latest innovations and features available on the RingCentral platform and share best practices on leveraging cloud communications for your business.
This session also features a live demo of RingCentral Office and an open Q&A session.
Many organizations are apprehensive when it comes to implementing a brand new unified communications platform, especially when moving from an on-premises system to a cloud-based platform. Contrary to belief, implementing a unified communications platform can be executed both seamlessly and quickly with proper planning, management, and assistance from the unified communications provider.
In this webinar, you will learn best practices for the selection, implementation, and training processes of your unified communications platform.
Last year, Gartner identified mobile computing as one of the top 10 strategic technology trends for 2015, as mobile devices begin hold a permanent role in day-to-day business operations, whether or not organizations have clearly defined BYOD policies set in place. But how can business and IT decision makers ensure that the mobile takeover actually improves in-office & long-distance collaboration and team productivity instead of becoming a distraction?
Find out the answer to this question and more in this interactive panel session between some of the industry’s leading thought leaders and innovators. Attend live and join the conversation!
Making “Cents” of Your Contact Center Channels: Determining if your contact center is the best bet for a multichannel environment, and how to go about implementing it efficiently.
As customer service channels continue to evolve, the debate continues when (and whether) companies should employ a multichannel contact center. Deploying a multichannel contact center can be a strong strategic move for enterprises, but should be done with care, making sure to mitigate risks and effectively address challenges before they arise.
Join our guest Forrester Research analyst Ian Jacobs as he walks through how to determine if your contact center environment should implement a multichannel contact center, or keep efforts on the voice channel they already know best.
Attendees will learn:
How your contact center software can enable, or hinder, your multichannel efforts
How and when companies should evolve their contact center beyond voice
How to deal with top challenges when building a multichannel contact center environment
Join us for a live demo - Many companies offer VoIP for businesses, but only ShoreTel Sky includes a variety of advanced, easy-to-use applications to fully unify corporate communications while guaranteeing call quality and service. We take the time to learn about your environment, requirements and infrastructure to custom design a scalable communications platform that fits your current and potential future needs.
Technology can do amazing and complex things, especially in this day and age. But, sometimes modern technology can be applied to solve simple, relatable everyday challenges with fantastic results. Listen in to learn how today's cutting edge IoT & wearables technology can be deployed to drive significant business results including vast improvements in customer service, patient health care, and more. The opportunity is upon us to revolutionize service ethics across many industries in ways unavailable to us before IoT & wearables converged in these simple ways.
Hear use cases in:
Impact Sourcing (IS) is a business process service delivery model that provides quality and cost at parity with traditional Business Process Outsourcing (BPO), but with optimized enhancements. IS employs individuals with limited opportunity for sustainable employment as principal workers in BPO centers to provide high-quality, information-based services to domestic and international public and private-sector clients.
You will learn about:
·A qualified, trained talent pool with skillsets aligned to match client needs
·Lower attrition rates and higher corresponding levels of employee engagement
·Opportunities to fulfil corporate social responsibility and diversity objectives
The new demands placed by BYOD and IoT initiatives are crushing the Wi-Fi networks of today. IT organizations are delicately balancing between managing business expectations and handling the challenges of technology transitions. Future-proof must be a critical evaluation criterion for all new Wi-Fi investment. Is there a perfectly designed Wi-Fi that can withstand the test of time and address the security, compliance and performance challenges posed by the new world of mobility?
In this webinar you will learn
• Challenges of BYOD
• Preparing Wi-Fi for 802.11ac and beyond
• Securing Wi-Fi for onslaught of IoT and BYOD
How do you know which technology is right in todays database world, we will explore the range of technologies from MySQL/Percona/Maria to Xtra Cluster to Mongo to Redis and how you can fit all of these together to form a path way for your data. Not one technology fits everything but together you can use the right tool for the right job, and make the data flow seamlessly between them to range from short session data to longer term reporting data and everything between. We are at the new frontier in database lets work on a new toolset to prepare you for it.
David is currently the Lead DBA for Object Rocket by Rackspace, where he works on sharding, mongo, tool building, very large-scale issues, and high performance mongo architecture. Before that he was the MySQL/NoSQL Architect for Electronic Arts, after working in segments from data centers to high performance advertising with skills ranging from programing to hardware/network design he brings a top down view into troubleshooting and tuning. He enjoys large-scale operational tool building, high performance OS and Database tuning, and extending mongo to improve operations team both large and small.
People are mobile. Business is mobile. Advances in communications technologies have made it easier for a mobile workforce to stay connected and productive from anywhere. Attend this session to gain insights you will want to adopt for your business, to ensure your business is capitalizing on the mobile revolution.
Join the expert team from 8x8, Senior Product Marketing Manager Mike Reinhart and Business Communications Consultant David Leach, as they share market trends, new innovations and customer stories on the following topics:
•The mobile office
•Extending your ecosystem
All to often, we find that customers are weighed down and locked in by an insurmountable amount of technical debt. The objective of this session is to help those that are considering Openstack, to discover new ways they can leverage various open technologies to enable their business to be more agile. We will focus on how Rackspace performs a technical discovery and provide attendees with guidance on how to identify and build a tangible architectural roadmap for Openstack in their enterprise.
Register now and plan to join us for this informative session.
Enterprises are moving to hosted voice – if you haven’t made the move yet, chances are you will in the next 5 years. Whether you’re familiar with these services or just starting to learn, join us as we provide a quick overview of the technology, delivery methods and benefits of moving to the cloud.
Unified Communications and Collaboration has been here over 8 years, and yet adoption of the technology has been marginal at best. Yet there are best practices for implementing a highly successful UCC adoption strategy.
Join Independent UC consultant and industry expert Steve Leaden for this lively BrightTalk Webinar and learn:
- Understanding the market drivers that are driving adoption for UCC today
- Learn the process for high adoption, from Assessment to Procurement to best Implementation strategies
- Discover the key elements that drive high adoption UCC rates
- Identify the discovery process for moving your UCC project forward
- Identify the ROI factors for getting project approvals and ways of paying for a UCC project from day one
- Learn about use cases and test bedding as strategic stepping stones in the process
- Leverage best practices for a successful, high adoption UCC environment
- From this Webinar you will take away a baseline for how to leverage strategies for delivering a high adoption UCC model for your own organization.
As use of UC continues to grow throughout the enterprise environment, the proliferation of mobile and BYOD devices will drive UC onto the wireless network. Deploying a network for UC requires more consideration than simpler data connectivity. This presentation will look at how to design a wireless network for reliable UC use, and what steps to take to troubleshoot issues when things (inevitably) go wrong.
Network functions virtualization (NFV) and Software-defined networking (SDN) have the potential to revolutionize mobile service provider networks. The transformation of moving the functions out of dedicated appliances and into virtualized applications that can run on generic hardware makes carriers faster and leaner, allowing them to roll out new services more quickly and be more flexible in how they run their networks. Here we will discuss the different mobile use cases that can take benefit of SDN/NFV paradigm. This new programmable network is also future-protected and designed to help support the new demands that come with the Internet of Things (IoT), BYOD, video and more.