Collaboration and UC

Financial-services organizations must manage some of the most complex customer interactions of any industry. Customers have high expectations for knowledgeable service reps handling sensitive financial questions quickly, accurately, and following all regulations.

Improving customer experience starts with empowering agents to serve them effectively. Doing so requires analytics and artificial intelligence.

This webinar will showcase how financial-services companies are leveraging agent analytics and AI assistance to give them data, knowledge, and context to deliver stellar customer experience. Nemertes will present real-world data showing how these technologies can boost revenue, improve customer ratings, and reduce cost.

Cloud/SaaS migration is key to digital transformation. In this fast-moving world, enterprises have to consider new operating models that generate additional revenue streams while reducing costs. Flexible, reliable and secure enterprise WAN is quickly becoming a bigger part of this equation with SD-WAN serving as a foundation. Enterprises should carefully select the right SD-WAN solution, delivered by the right partner.

In this webinar, you will learn:
- How legacy WAN architecture inhibits WAN transformation
- The essential elements of an enterprise SD-WAN solution
- What services should be considered for successful SD-WAN implementations
- How a managed service provider can deliver secured IT & OT infrastructure

As enterprises undergo digital transformation and consume greater numbers of SaaS-based applications – often from multiple cloud service providers – IT teams have become burdened with increasingly complex networks and higher security risk profiles in the face of finite WAN management resources. In response, enterprises are looking to managed service providers, telcos and vendors to rearchitect their legacy WAN infrastructure with SD-WAN, change capex to opex, and introduce new flexibilities.

Enter SD-WAN as-a-Service, which enables IT teams to achieve opex efficiencies and to gain a global and regional SD-WAN infrastructure that they can have securely managed or co-managed to meet the new WAN demands that digital transformation presents.

Moving forward, enterprises will increasingly demand SD-WAN as-a-Service as they begin to focus on connectivity for edge computing and continue to pursue a multi-cloud approach.

In this webinar, experts from IHS Markit and Aryaka are joined by Amplexor, an Aryaka customer, to discuss SD-WAN’s ability to enable a cloud consumption model with increased security and flexibility.

Key Topics for Discussion:
•Learn about top SD-WAN, enterprise edge and multi-cloud drivers
•Understand SD-WAN DIY deployment complexities
•Gain insight into SD-WAN’s ability to enable a cloud consumption model
•Learn how SD-WAN can be utilized to provide a more secure global and regional network infrastructure
•Hear about successful enterprise SD-WAN as-a-Service deployments
•Hear directly from Aryaka customer Amplexor on how they successfully deployed SD-WAN

This session will cover step by step guide to host native docker application on Cisco Catalyst 9000 application environment. We will walk through application networking, application resources profiles and IOS level configuration required to install applications on IOS-XE with Cisco Catalyst 9K switch. We will also cover application orchestration via Cisco DNA Center.

How Companies Make the Most Out of Conversational AI Investments

Opus Research and customer care experts [24]7.ai discuss how orchestrating interactions that involve AI and customer service live agents is no longer an “either/or” proposition – it now means blending the best of both in ways that take advantage of what each does best.

This webinar examines the telco journey to SD-WAN, identifying key success criteria and ingredients to enable enterprises on their road to DX. Several market developments including cloud, IoT, and AI have aggregated to elevate SD-WAN’s role to address customer needs at the edge. The webinar will explore these market developments and the role of technology providers such as VMware in accelerating the telco journey to SD-WAN.

Presented by Ankur Tarnacha, Director at IDC, Sanjay Srinivasan, Chief Architect at Vonage & Sasha Emmerling, Senior Director of Marketing at VeloCloud, now part of VMware

Information governance (IG) is not a once and done effort. To fully enable your information to be a useful asset and reduced liability, it must be effectively governed throughout its lifecycle. But, often, IG projects are executed in silos or as single point in time/one-off efforts.

Have you encountered any of these scenarios?
• You’ve updated your policies and trained your employees on handling sensitive information. Are you sure they understood the policy and are complying? What if you could identify and correct policy deviations as they occurred?
• You’ve done a massive data remediation project, cleaning up file shares and data stores. Have people resorted to the habits that led to the cleanup? What if you could keep your information stores tidy and avoid a costly redo of the remediation?
• You’ve performed a data reconciliation as part of a one-off cleanup or of a periodic reconciliation. Are the same errors and inconsistencies still cropping up? What if you could catch and clean these things in real time, improve the quality and reliability of your information, and reduce the burden of manual reconciliation?

Continuous auditing and analytics can help you do all of the above (and more). By monitoring your information and alerting you when there are policy deviations or data inconsistencies, continuous auditing and analytics can help you address these issues in real time.

Join ARMA’s Nick Inglis and Ann Snyder; and ASG Technologies’ VP of Strategic Content Solutions, Jim Maguire, for the “Take Your IG Program to the Next Level with Continuous Auditing and Analytics” webinar.

You’ll learn how to use continuous auditing and analytics to monitor and improve compliance, identify and correct data inconsistencies in real time, improve efficiency, reduce the need for one-off cleanup efforts, gain insight into your data, and more.

Join us—the Verizon Threat Research Advisory Center – for our Monthly Intelligence Briefing (MIB) to discuss the current cybersecurity threat landscape.

This webinar will cover:
•Current Intelligence Overview
•Attacks and Threat Indicators
•Latest Malware Trends
•Significant Vulnerabilities

If you have any questions that you'd like us to cover on the call, please send them to the following email address: Intel.Briefing@verizon.com

Are you blind-sided by WAN and cloud application performance? Are your employees complaining of slow application performance? Does your NOC lack end to end visibility? If your answer to these questions was yes, then this webinar is for you.

End to end network visibility across first-mile, middle-mile and last-mile is a challenge for do-it-yourself SD-WAN solutions as well as for solutions offered by carriers. The problem stems from having multiple vendors – CPE manufacturers, last-mile broadband service providers, and MPLS providers. Building an umbrella NOC that combines these individual monitoring systems is both complicated and expensive.

Also, a 360 degrees visibility solution must combine and correlate network visibility with the end-user application performance and produce actionable insights to improve application performance. A task that most network monitoring solutions are not capable of performing.

In this webinar, we will learn:
- Why 360-degree visibility that includes network and application is a challenge
- How an end to end cloud-based visibility solutions can fill this gap
- A demo of our Aryaka’s SmartInsights platform

Cyber Risk Monitoring: More than a Score

Dana Albert of Yahoo Small Business will share secrets on how to stand out online and update your business information across search engines, social networks, maps and more from one dashboard and how to enhance your listing to attract new customers the moment they search.  We all know how damaging bad reviews can be to a business - he will share the best tools to track and enhance your online reputation on review sites. He will also show you actionable reports on how visitors interact with your listings by tracking everything from profile views to calls and get competitive insights.

Assured performance and security are among the key considerations for the organizations while they migrate to the cloud. While cloud-delivered applications offer a myriad of benefits, including agility, accessibility, economy of scale, and ease of usage, they multiply the risk of cyber-attacks and performance degradation thanks to the very benefits of the Internet.

Check Point and VeloCloud, now part of VMware, have joined forces to enable organizations to enjoy the best performance of SaaS-based applications without worrying about the security of the data in motion over the Internet or hybrid WAN.

In this upcoming webinar, we will provide an overview of this integrated solution and provide insights into how a leading specialty chemicals provider achieved desired application performance and security at their branch offices while migrating from traditional WAN to secure SD-WAN. We will also discuss key benefits of the solution, including:

· Simplified branch IT with cloud-delivered SD-WAN and real-time threat prevention

· Enhanced performance and security without the complexity and maintenance of legacy infrastructure

· Improved economics of implementation and efficiency of administrators

Reserve your seat today!

Since the Equifax data breach in 2017, Identity Theft has been an important subject for everyone to maintain awareness on. During tax season, it is critical for you to protect your Personally Identifiable Information (PII) against tax identity thief's, so your information is not exploited. Hear from Andres Ruz, Director of Information Security at Meriplex, why this subject is so important, what can you do today to protect your information, and what to do in case you do fall victim.

As enterprises continue their digital transformation, SD-WAN remains at the forefront of the movement to improve branch and cloud connectivity. As part of this evolution, scaling the SD-WAN network becomes an essential ingredient for a large enterprise deployment. Join us to learn and discuss how VMware SD-WAN™ by VeloCloud® simplifies deployment and routing architecture. Topics to be discussed will include: network profiles, hierarchical network design, hub clustering and routing design, and Internet offload.

Join our monthly live demo session of Prognosis for UC. The session is hosted by one of our Senior Solutions Engineers, providing an overview of Prognosis' capabilities to troubleshoot, monitor and optimize communications environments. With true multi-vendor visibility across Cisco, Avaya and Microsoft.

The session also provides a great opportunity for live Q&A.

Evolving business requirements to deliver any user, any device connectivity to any cloud and any application demand a digital transformation that spans the distributed edge, data center, and cloud. The legacy WAN in the middle of this transformation is obsolete and must undergo a drastic change to be part of the new digital foundation.

VMware is uniquely positioned to enable organizations to transform their WAN edge in order to build a strong digital foundation for new application adoption and multi-cloud deployments.

Join this webinar to hear Steve Woo, co-founder of  VeloCloud, now part of VMware, discuss the VMware SD-WAN Network of Clouds for WAN transformation. You will learn how this powerful capability, along with the multiservice VMware Edge, provides the platform and vision for the convergence of networking and security, advanced analytics, and ecosystem partnerships.

Evolving business requirements to deliver any user, any device connectivity to any cloud and any application demand a digital transformation that spans the distributed edge, data center, and cloud. The legacy WAN in the middle of this transformation is obsolete and must undergo a drastic change to be part of the new digital foundation.

VMware is uniquely positioned to enable organizations to transform their WAN edge in order to build a strong digital foundation for new application adoption and multi-cloud deployments.

Join this webinar to hear Steve Woo, co-founder of  VeloCloud, now part of VMware, discuss the VMware SD-WAN Network of Clouds for WAN transformation. You will learn how this powerful capability, along with the multiservice VMware Edge, provides the platform and vision for the convergence of networking and security, advanced analytics, and ecosystem partnerships.

Evolving business requirements to deliver any user, any device connectivity to any cloud and any application demand a digital transformation that spans the distributed edge, data center, and cloud. The legacy WAN in the middle of this transformation is obsolete and must undergo a drastic change to be part of the new digital foundation.

VMware is uniquely positioned to enable organizations to transform their WAN edge in order to build a strong digital foundation for new application adoption and multi-cloud deployments.

Join this webinar to hear Steve Woo, co-founder of  VeloCloud, now part of VMware, discuss the VMware SD-WAN Network of Clouds for WAN transformation. You will learn how this powerful capability, along with the multiservice VMware Edge, provides the platform and vision for the convergence of networking and security, advanced analytics, and ecosystem partnerships.

Assured performance and security are among the key considerations for the organizations while they migrate to the cloud. While cloud-delivered applications offer a myriad of benefits, including agility, accessibility, economy of scale, and ease of usage, they multiply the risk of cyber-attacks and performance degradation thanks to the very benefits of the Internet.

Check Point and VeloCloud, now part of VMware, have joined forces to enable organizations to enjoy the best performance of SaaS-based applications without worrying about the security of the data in motion over the Internet or hybrid WAN.

In this upcoming webinar, we will provide an overview of this integrated solution and provide insights into how a leading specialty chemicals provider achieved desired application performance and security at their branch offices while migrating from traditional WAN to secure SD-WAN. We will also discuss key benefits of the solution, including:

· Simplified branch IT with cloud-delivered SD-WAN and real-time threat prevention

· Enhanced performance and security without the complexity and maintenance of legacy infrastructure

· Improved economics of implementation and efficiency of administrators

Reserve your seat today!

SD-WAN brings a level of control to wide area networks that's been missing for decades. Leading analyst firms expect SD-WAN adoption to continue to grow into the next decade, and given the technology's ability to support agility, cloud environments, and security, that's no surprise.

Join James Maguire, the editor of Datamation; industry analyst Zeus Kerravala; and Rosa Lear of VMware to discuss the present and future of SD-WAN technology in this 25-minute webinar. Topics that will be discussed include:

• SD-WAN and SASE
• Securing SD-WAN in branch office and HQ environments
• A look to where SD-WAN will be one year from now

SD-WAN brings a level of control to wide area networks that's been missing for decades. Leading analyst firms expect SD-WAN adoption to continue to grow into the next decade, and given the technology's ability to support agility, cloud environments, and security, that's no surprise.

Join James Maguire, the editor of Datamation; industry analyst Zeus Kerravala; and Rosa Lear of VMware to discuss the present and future of SD-WAN technology in this 25-minute webinar. Topics that will be discussed include:

• SD-WAN and SASE
• Securing SD-WAN in branch office and HQ environments
• A look to where SD-WAN will be one year from now

SD-WAN brings a level of control to wide area networks that's been missing for decades. Leading analyst firms expect SD-WAN adoption to continue to grow into the next decade, and given the technology's ability to support agility, cloud environments, and security, that's no surprise.

Join James Maguire, the editor of Datamation; industry analyst Zeus Kerravala; and Rosa Lear of VMware to discuss the present and future of SD-WAN technology in this 25-minute webinar. Topics that will be discussed include:

• SD-WAN and SASE
• Securing SD-WAN in branch office and HQ environments
• A look to where SD-WAN will be one year from now

SD-WAN brings a level of control to wide area networks that's been missing for decades. Leading analyst firms expect SD-WAN adoption to continue to grow into the next decade, and given the technology's ability to support agility, cloud environments, and security, that's no surprise.

Join James Maguire, the editor of Datamation; industry analyst Zeus Kerravala; and Rosa Lear of VMware to discuss the present and future of SD-WAN technology in this 25-minute webinar. Topics that will be discussed include:

• SD-WAN and SASE
• Securing SD-WAN in branch office and HQ environments
• A look to where SD-WAN will be one year from now

Join Raman Mehta, CIO and VP at Visteon as he takes you through strategies he put in place to align Visteon’s digital world with 10 000+ global employees across 18 countries in an industry undergoing major disruption. Learn how Tata Communications helped accelerate their digital transformation with a global collaboration infrastructure across Visteon’s high performance, cloud-centric network, to gain a competitive advantage while reducing costs.

What are the hot collaboration trends heading into 2020 and beyond? And more importantly, what should IT leaders do to ensure success? Join Nemertes' Service Director, Irwin Lazar, to learn the critical developments that will shape workplace transformation in the next year.

The following topics will be covered:
- Calling platforms and the shift to the cloud
- Team collaboration as the new work hub
- Meetings and video-centric collaboration
- Workflows, APIs, and CPaaS
- AI, Machine Learning, and Robotic Process Automation
- Analytics, security, and management

We look forward to sharing this information with you!