Unified communications improve collaboration and increase productivity among employees through technologies such as VoIP, instant messaging and social media. Join this community to learn how to benefit from the full value of unified communications and collaboration technologies.
Join us this week for a special 30-minute live session on how RingCentral integrates with Zendesk for improved workflow and increased productivity.
Tune in every Friday for RingCentral Live. We’ll tour the RingCentral interface, discuss the latest innovations and features available on the RingCentral platform, and share best practices on leveraging cloud communications for your business. This session also features a live demo of RingCentral Office and an open Q&A session led by a Sales Engineer.
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Managed VoIP Phone Service & Systems That Improve your Business & Productivity
Since 2000, ShoreTel Sky has redefined what a phone system can do. Our business VoIP service provides thousands of companies with an enterprise-class phone system packed with features that help your company become more efficient, more mobile and more productive.
Coldwell Banker Mid-America Group is a real estate brokerage with approximately 200 agents in central Iowa. Recently the company switched from an expensive Avaya PBX system to a RingCentral cloud communications solution. Director of IT Paul Clowser says, “Agents now have much more control over their needs without having to contact IT.”
File sync has become commonplace in business environments, due in large part to the technology’s ease of use. But despite the potential for file sync to address many of today’s common business challenges, most file sync deployments aren’t used beyond basic file sharing.
In this BrightTALK exclusive webinar, eFolder explores five unique file sync and share deployments and shares how real organizations such as yours are deploying business-grade file sync solutions to dramatically improve employee productivity and transform their businesses.
Join us for a live demonstration and Q&A
ShoreTel Enterprise Contact Center (ECC) is an all-in-one solution that provides complete multimedia and outbound capabilities. By leveraging ShoreTel's on-premise UC platform, contact center agents can work anywhere—in one location, across multiple sites, or at home.
Year-over-year, the number of organizations moving from one-off communication tools to a more collaborative approach are growing dramatically. A key driving force behind this shift is the increase in worker mobility. Research shows that within 3 years, 51% of organizations will be doing businesses primarily over mobile devices. Without the presence of a unified communication system, the increase in mobility may not translate into an increase in productivity.
In this webinar, you will learn three ways to increase productivity with your unified communications platform and see the UC client in action.
Selecting the best modern phone system for your company doesn’t have to be a drag. In fact, we believe it should be an easy, enjoyable and informative process. Let’s get started.
Join us for a live demonstration with Q&A on our Cloud Based UC System
Join Michael Burke, Director of Strategic Planning & Analysis at Vox Media, and Paul Reeves, the Customer Success lead and Co-Founder at BetterWorks, for a discussion around how to maintain agility as your organization scales rapidly. Michael will share why Vox Media implemented a goal-setting and management process, as well as how he ensures his team is getting the most out of the BetterWorks platform.
When organizations are looking at a phone system, they have two paths they can take — upgrading their entire on-premise equipment in each office or evaluate a cloud-based system. Marty Piombo, VP of Partnership Development at RingCentral, discusses what it takes to transition to a phone system in the cloud and the benefits it can provide.
In the first part of this program, Daniel O’Connell, Research Director at Gartner, will discuss how businesses can transition from an on-premise PBX phone system to the cloud, as well as the advantages of BYOD and mobile enabled phone solutions. In the second part of this program, Kira Makagon, Executive Vice President of Innovation at RingCentral, shares her perspective on the reasons why IT is choosing cloud-based platforms for their phone system, and why cloud communication, along with the ‘bring your own device’ movement, is the future for businesses everywhere.
In this segment from the keynote, "Secrets and Strategies of Evolving Channel Partners," at the Spring 2014 Channel Partners Conference & Expo, panelists describe how they measure the success of their evolving businesses.
Pick up your smartphone, tap a button, and get a lift to wherever you need to go. That’s the idea behind Lyft, the San Francisco-based company whose service is now available in five major metropolitan areas.
“We wouldn’t be able to operate at this capacity without a product like RingCentral,” says Adam Fishman, Director of Growth and Operations. “We needed something that was fast, scalable, and had all the features we were missing.”
With RingCentral, Lyft has realized an exponential growth in productivity, including:
-An increase in call-back rates from 5% to nearly 50%
-More than 100% improvement in outbound call volume
Watch the video to understand the role cloud communications plays in turning a good idea into something revolutionary.
Network Managers have a tall order in IT organizations today. Typically, they are tasked with two conflicting business directives:
1. Deliver optimal end-user experience for networked applications
2. Reduce the operational cost of the network, or reduce the IT budget
But the knee jerk approach of “throwing bandwidth at the problem” while potentially improving end user experience, is hardly the answer to cost management and network optimization.
In this webinar, Chris Greer will discuss the challenges that result from the common approaches utilized today in capacity planning and, outline a new way, comprised of 4 actionable steps to optimizing the bandwidth you may already have.
Janssen Pharmaceuticals, a member of the Johnson & Johnson family of companies, transformed their medical information contact centers to deliver a faster, more seamless customer experience. Join this webinar to learn how using the Salesforce Service Cloud and Knowledge allows Janssen to:
-Successfully manage a medical information solution across the pharmaceutical and medical device sectors of Johnson & Johnson
-Increase agent productivity by automating 99% of processes for the medical device center
-Improve agility and innovate on top of the Salesforce platform
-Respond to customers 25% faster on their medical information requests
See and hear a live demo of our, Smart Cloud-Based Phone System
We are voice specialists. We provide business phone products and services to support voice, but our cloud-based phone system is at the heart of what we do. Easy to install and easy to use, our cloud phone system is available wherever you are.
Private cloud deployments are going mainstream. The problem is that VM visibility and DNS, DHCP, and IP address management automation are still a huge challenge that can cause delays, manual work, and errors. Those days are over. Watch this webinar and learn how you can be enabled to put your private cloud networking on auto-pilot. See the next generation of network automation for cloud and virtual environments to help simplify your private cloud deployment.
The New IP is the next dimension in networking. In this webcast, Simon Williams from Brocade and Clive Atkins from Redcentric discuss how the new IP will put customers in control of their own networks allowing them to evolve their networks on their time, their terms.
With Microsoft Lync - soon to be Skype for Business - predicted to become a top-three global telephony provider by 2016 (Gartner), it is no surprise many organizations are either deploying, or evaluating a deployment, of Skype for Business. But how do you measure the success of such an initiative?
In this exclusive presentation Eric Bauer, Global Product Director UC, will be joined by John Hand, a former Microsoft employee of 25+ years who is now IR’s Global Microsoft Alliance Director, to detail the 4 Measures for Success in a Lync/Skype for Business deployment.
Following the presentation there will be an opportunity for Q&A.
There are many decisions when choosing a video conferencing solution. Free versus subscription? Cloud solution or not? What type of video system is best suited for your meeting rooms? Join Michael Helmbrecht, VP of Product Marketing, in this webinar where he will breakdown the top five considerations of video conferencing for 2015. Michael will also elaborate on the competitive landscape and which solutions best fit your company’s needs.
Follow us on Twitter @LifesizeHD and use the hashtag #AskLS to ask questions.
Join us for a live demonstration and Q&A
ShoreTel's Unified Communications (UC) capabilities leverage the power of VoIP to integrate communication tasks. Built on our brilliantly simple business VoIP phone system, ShoreTel brings together VoIP telephony, instant messaging, video conferencing, mobility, presence, and collaboration capabilities into a seamless business environment.
Implementing a communication system for a growing business is no easy task. Between the time of design and implementation, a magnitude of factors may arise that require on-the-fly changes to the process. In this short video, hear about “zero-down implementation” that allows for flexibility in deploying a reliable system that is able to support the growing needs of the business. Learn more about:
- Assembling an experienced team
- Planning and designing phase
- Deployment and training
NTT Communications in collaboration with Capacity is hosting an exclusive webinar exploring effective strategies for carriers on the path to SDN.
Tighter margins, tougher competition and the insatiable demand for bandwidth in the telecoms market are all conspiring to force the pace of innovation at breakneck speed.
SDN seems to be the answer to most of these challenges, but as the concept continues to gain fervent adepts (and critics), it is becoming increasingly difficult to get unbiased information to make informed decisions.
This webinar will deliver a thorough analysis of SDN, discussing the technology behind the concept and where SDN sits in a carrier network, as well as key topics including:
•The impact on organisational and operational cultures
•Should your organisation buy or build?
•The impact on equipment selection
Wi-Fi security attacks, hacking, stolen mobile devices – are these keeping you awake at nights? Are you surprised that Wi-Fi networks can be more secure than your wired networks? Wireless LAN has come a long way from the days of its inception with inadequate security.
Contrary to common belief, security is not a single protocol or an appliance or an encryption. It is a system of different components working together to ensure your Wi-Fi network is secure and your confidential information is protected.
Join this webinar to learn about
- Advances in Wi-Fi security
- Multi-layers approach to holistic protection
- Controlling user and device access
- Controlling applications
-Xirrus security solutions
As the look and feel of the cloud evolves, matures and hedges toward main stream adoption, the Solution Architects, Developers and Infrastructure Engineers are facing the challenge of determining what technologies they will recommend their companies consume. Often trying to answer questions like "Should I go with something that requires vendor licensing?" or "Should I look to Open Source technologies, such as OpenStack?" Then, if they do decide that OpenStack solves for their needs, how best do they layout its pros and cons to their senior leadership team.
This session will focus on a providing a broad picture that attendees can draw when talking about OpenStack. Enabling them to be able to address the types of questions that someone on their leadership team may pose.
As revealed in Workshare’s recent ‘Exposing Legal Productivity Challenges’ report, 78% of legal professionals are struggling to deal with the sector's productivity demands.
In response, Head of Market Strategies at DLA Piper, Stephen Allen, Matt Brown, VP Product Management and Owen Oliver and Ben Ridgway, Product Managers at Workshare, will discuss how these challenges inhibit legal efficiency, and present measureable ways to overcome them.
Join the discussion to take advantage of top tips to address the efficiency struggle, and be more productive.
Part 2 of 2: Join Dave Simpson, 451 Research Sr. Storage Analyst, and Sean Derrington, Exablox Sr. Director of Product Management in a follow-up session about:
1) Data protection trends and pain points
2) How virtualization changes the game
3) Array-based snapshots and replication for data protection
4) Backup targets shift
5) Cloud-based backup and recovery
6) Why object-based storage?
Did you miss Part 1: The Future of Enterprise Storage with Simon Robinson, VP of Storage at 451 Research? https://www.brighttalk.com/r/R5t
Join us for a 30-minute live session every Friday, where we’ll tour the RingCentral interface, discuss the latest innovations and features available on the RingCentral platform, and share best practices on leveraging cloud communications for your business. This session features a live demo of RingCentral Office and an open Q&A session led by a Sales Engineer.
This week tune in and learn about how RingCentral integrates with Google Gmail, Calendar, Docs and more.
In our always-connected business world today, customers expect instant and seamless communications. Come learn how companies of all sizes can decrease response times, increase agent productivity and improve customer satisfaction while reducing demand for IT support.
What attendees will learn:
- Trends in customer care and communications – expectations in our always-on world.
- Ways to offer consistent customer experiences across an array of communications mediums
- How to enable high-definition voice and video collaboration to users – even those on mobile devices
- Exciting new developments in integrated communications and customer
- Ability to streamline communications in the cloud
- How Zendesk and RingCentral integrations enhance customer satisfaction
Virtualization has revolutionized the modern data center. But traditional storage systems are struggling to keep pace, introducing performance bottlenecks and unnecessary cost and complexity. Flash offers the potential for relief, but where is it ideally placed – in the server, storage or both? And what software is required to best utilize this resource? PernixData FVP software enables an architecture decoupling storage performance from capacity to utilize high speed server media in conjunction with shared storage to deliver the maximum VM performance at the lowest cost.
For years vendors have been trying to drive down the cost of flash so that the all-flash data center can become reality. The problem is that even the rapidly declining price of flash storage can’t keep pace with the rapidly declining price of hard disk. As a result data that does not need to be on flash storage has to be stored on something less expensive. But does that less expensive storage need to be another hard disk array or could it be stored in the cloud?
In this webinar join Storage Switzerland’s founder George Crump and Avere Systems CEO, Ron Bianchini for an interactive webinar Using the Cloud to Create an All-Flash Data Center.
In this webinar you will learn:
1. The Challenges to Building an All-Flash Data Center
2. The Challenges to using On-Premise Hybrid Arrays
3. The Cloud Answer
4. The Three Steps to a truly All-Flash Future
A. Identifying Data
B. Designing The Right Infrastructure
C. Implementing That Infrastructure
Register today to learn how you can create an all-flash data center today, and be able to afford it. As always, we will leave plenty of time for an extensive Q&A session, so tune in to get your flash and cloud storage questions answered by our panel of storage experts. All registrants will also be able to access Storage Switzerland’s extensive library of on-demand webinars, many with exclusive white papers, without having to re-register.
Special Offer: All pre-registrants for this webinar will receive a copy of Storage Switzerland's latest white paper "How Cloud can enable the All-Flash Data Center" emailed after they register.
How often have you heard, “We don’t need a Business Continuity Plan because Everyone Can WFH (Work From Home)!” How many times has this oft-quoted bromide been an excuse for lack of proper planning? How many times has this strategy been proven to be inadequate? Who will be the next organization to learn the hard way? Will it be yours?
In this discussion you will learn:
· The common myths about working remotely
· The pitfalls and problems you will encounter
· Why WFH is an essential but not complete solution
· Lessons learned from practice – and actual – mass Work From Home events
· How to strengthen your WFH strategy and mitigate the shortcomings
A recent, global poll identified the key concern in deploying Skype for Business was how to deliver an outstanding end-user experience, across an environment with multiple vendors.
This webcast will show you the key insights of how to not only oversee a successful Skype for Business deployment but how to make it work seamlessly with your existing unified communications environment, in turn, delivering an outstanding experience.
The borders of the data center has become blurred or eliminated with virtualization, cloud solutions, and mobile devices. With increased complexity comes less visibility coupled with heightened user expectations. In this session, we’ll discuss the impacts of the new ‘borderless enterprise’ on network management practices and provide guidance on how to adapt to this new frontier.
Data breaches of all sorts, affecting credit card providers, retailers and health care providers, suggest that such breaches will continue and grow as a major risk to all organizations and their IT, security, and compliance departments. At the same time, Big Data solutions are gradually becoming more prevalent, connecting many new sources of data and thus potentially increasing both the vulnerability and the magnitude of a data breach. It is no wonder that Stratecast survey data suggest that one of IT managers’ primary concerns with Big Data is security, yet the advantages of Big Data in enabling revenue creation make it very attractive to the business. This panel discussion will explore the security issues around Big Data.
In particular, the panel will discuss:
•Whether Big Data necessarily increases the risk of a security breach
•How to assess the risks associated with different types of Big Data solutions
•How to avoid data breaches in a Big Data environment
You can’t afford to lose even 5 minutes of business due to downtime these days. In this webinar, we will discuss several new strategies available in the marketplace to keep your communications platform safe from network outages, natural disasters and even that rogue backhoe operator.
See a live demo of - Unified communications anyone can use.
ShoreTel’s unified communications solution leverages the power of VoIP telephony to bring multimedia communications, enterprise applications, and personal information into one seamless and integrated environment.
Remote office backup presents numerous challenges, including ever-increasing data volumes, network bandwidth constraints, overtaxed IT administrators and complicated, time-consuming backup processes. Compounding all this is a reliance on older technologies that are inefficient and costly. And the more sites your organization has, the challenges multiply.
It's time for businesses to rethink remote office backup; one that meets data and regulatory retention requirements, is easy to deploy and maintain, and is secure and cost effective. Its time to look to the cloud.
Join backup experts Druva to learn how remote office server backup has evolved. Discover how the cloud offers a new, and in most cases, a better approach. In this session you’ll learn:
- How the latest advancements in cloud storage technology scale globally for enterprises of all sizes
- Why advances in cloud security models are addressing stringent global security and data privacy issues, including data residency requirements and more
- How an 'infinite data snapshot model' combined with cost-optimized flexible retention eliminates traditional vendor restrictions.
Hear real-life use cases of how others are leveraging the cloud for remote server backup. Live Q&A will follow to answer your specific questions.
Many organizations are apprehensive when it comes to implementing a brand new unified communications platform, especially when moving from on-premise systems to a cloud-based platform. Contrary to belief, implementing a unified communications platform can be executed both seamlessly and quickly with proper planning, management, and assistance from the unified communications provider.
In this webinar, you will learn best practices for the selection, implementation, and training processes of your unified communications platform.