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Collaboration and UC

  • Powering Jira Workflows with Real-Time Messaging
    Powering Jira Workflows with Real-Time Messaging
    Aaron Rothschild, Senior Product Manager of Integrations & John Thompson, Solution Architect Recorded: Aug 22 2019 40 mins
    Mattermost reduces friction for development teams who are working together on projects in Jira. Seamless integration allows you to post Jira information to and from multiple channels across your teams for easy collaboration and quick resolution.

    Join this webinar to see a live demonstration of how our Jira integration can help your team work together more efficiently, including:

    1. Admin configuration and setup
    2. Posting notifications from Jira projects into Mattermost channels
    3. Creating Jira issues and attaching messages to Jira directly through the user interface
    4. Taking action on Jira issues via slash commands

    After the live demonstration, we’ll have a Q&A session where we can answer all your questions!
  • Data Loss Prevention Deep Dive: Protecting Sensitive Data
    Data Loss Prevention Deep Dive: Protecting Sensitive Data
    Shamil Turner, Industry Principle, Dropbox & Dror Liwer, CISO & Co-Founder, Coronet Recorded: Aug 22 2019 30 mins
    Data volume has been growing exponentially, dramatically increasing opportunities for theft and accidental disclosure of sensitive information. Companies are looking at Data Loss Prevention (DLP) solutions to help identify, monitor and protect sensitive data.
    Watch this Webinar to learn the importance of DLP, and how our products together can help you automate and align to your company’s security strategy.

    Coronet and Dropbox will cover how you can provide risk visualizations and implement a remediation strategy without disrupting end user productivity.

    In this Webinar, we will cover:

    - How to identify and block insider suspicious behavior
    - Ways to protect company data and content via DLP rules
    - How to protect Dropbox Business from malware and ransomware attacks
  • Meraki Automation – Multi-Org Management
    Meraki Automation – Multi-Org Management
    Matthew DeNapoli, Developer Advocate, Cisco DevNet Recorded: Aug 22 2019 48 mins
    Meraki’s Dashboard is a great and powerful tool for network management and monitoring but it’s limited by the very thing that makes it powerful; it has to be everything to everyone and that granularity can make it overwhelming to use on a day-to-day basis. All enterprises, large and small, have their own way of doing things and this pertains to network management and monitoring as well. In this session, you’ll be introduced to APIs, code, and tools that will allow an organization to build out dynamic interactions with the Meraki platform that aligns with the way that their teams do the business of networking.
  • Verizon Threat Research Advisory Center Monthly Intelligence Briefing (MIB)
    Verizon Threat Research Advisory Center Monthly Intelligence Briefing (MIB)
    John Grim, Senior Manager, PS Advisory Services Recorded: Aug 21 2019 81 mins
    Join us—the Verizon Threat Research Advisory Center – for our Monthly Intelligence Briefing (MIB) to discuss the current cybersecurity threat landscape.

    Our Verizon Threat Research Advisory Center presenters will be:

    •Erika Gifford, Senior Manager, GSS | Security Operations Advisory
    •Hayden Williams, Senior Manager, VTRAC | Investigative Response
    •John Grim, Managing Principal, VTRAC | Innovations and Development
    •David Kennedy, Managing Principal, VTRAC | Open Source Intelligence

    Preparing for and responding to data breaches and cybersecurity incidents is never easy. It takes knowledge of your environment and its unique threats, effective teamwork, and just as importantly, a rigorous Incident Response (IR) Plan. We'll introduce our monthly listeners to the VIPR Report – the Verizon Incident Preparedness and Response Report. We'll provide a high-level overview of our findings across three years of IR Plan assessments and data breach simulations. Insight will include:

    •Observations and recommendations across the six phases of incident response
    •Top takeaways for building a solid IR Plan and capability
    •Breach Simulations Kits and using these resources to run data breach tabletop exercises

    This webinar will also cover:

    •Current Intelligence Overview
    •Attacks and Threat Indicators
    •Latest Malware Trends
    •Significant Vulnerabilities

    If you have any questions related to social attacks and data breaches that you'd like us to cover on the call, please send them to the following email address: Intel.Briefing@verizon.com

    Then tune in for an information-packed session brought to you by our very own Verizon Threat Research Advisory Center investigators, analysts, assessors, and researchers!
  • [Ep.1]: AI Drives Measurable Success in Customer Engagement
    [Ep.1]: AI Drives Measurable Success in Customer Engagement
    Robin Gareiss, President & Founder, Nemertes Research Recorded: Aug 21 2019 60 mins
    Intelligent Customer Engagement Series [Ep.1] AI Drives Measurable Success in Customer Engagement

    Nearly 50% more companies are using or planning to use AI in their customer engagement initiatives.
    Nemertes recently studied how 518 companies are using AI and analytics to improve their customer experiences. This webinar details:
    • how these companies use AI
    • what measurable improvements resulted.
  • Digital Transformation and SD-WAN Architecture: a CIO Perspective
    Digital Transformation and SD-WAN Architecture: a CIO Perspective
    Steve Woo, Co-Founder and Senior Director of Product Management at VeloCloud, now part of VMware Recorded: Aug 21 2019 50 mins
    Digital transformation has fundamentally changed how organizations across the globe conduct business. The success of an enterprise’s digital transformation will ultimately determine the rise or fall of that organization.

    While IT transformation—the enabler of digital transformation—is easily identifiable in enterprise data centers, branch offices have started to catch up. SD-WAN is the platform that leads enterprise edge transformation — the next frontier of IT transformation.

    What are the top concerns of CIOs when it comes to the edge transformation? What are the tools and best practices available from a CIO perspective? Join this webinar to hear Steve Woo, co-founder of VeloCloud, now part of VMware, discuss SD-WAN architecture, deployment models, and emerging features, and how SD-WAN is a transformative tool that helps organizations add customer value, improve economics, and mitigate risks while reducing costs.
  • Getting more from Azure Part 3: SQL Database
    Getting more from Azure Part 3: SQL Database
    John Noakes and James Wilson Recorded: Aug 20 2019 18 mins
    Microsoft Azure – which offers an open, flexible, enterprise-grade cloud computing platform is helping our clients do just that; helping them increase agility, do more and control costs with IaaS and PaaS.

    Whether you’ve already migrated some of your workloads or you’re considering migrating to Azure, this webinar shares best practice for operating, managing and securing SQL Database through the Azure platform.
  • Digital Transformation and SD-WAN Architecture: a CIO Perspective
    Digital Transformation and SD-WAN Architecture: a CIO Perspective
    Steve Woo, Co-Founder and Senior Director of Product Management at VeloCloud, now part of VMware Recorded: Aug 20 2019 50 mins
    Digital transformation has fundamentally changed how organizations across the globe conduct business. The success of an enterprise’s digital transformation will ultimately determine the rise or fall of that organization.

    While IT transformation—the enabler of digital transformation—is easily identifiable in enterprise data centers, branch offices have started to catch up. SD-WAN is the platform that leads enterprise edge transformation — the next frontier of IT transformation.

    What are the top concerns of CIOs when it comes to the edge transformation? What are the tools and best practices available from a CIO perspective? Join this webinar to hear Steve Woo, co-founder of VeloCloud, now part of VMware, discuss SD-WAN architecture, deployment models, and emerging features, and how SD-WAN is a transformative tool that helps organizations add customer value, improve economics, and mitigate risks while reducing costs.
  • Exploring the Top Requirements for a Network Edge Platform
    Exploring the Top Requirements for a Network Edge Platform
    Bob Laliberte, Senior Analyst at ESG, Inc. Recorded: Aug 15 2019 41 mins
    Organizations are evolving their IT landscape at a rapid pace to ensure the business can successfully execute against key initiatives and technologies. Given the increasing importance of digital transformation, cloud services, IoT, distributed computing, and the enhanced connectivity they require, it is clear a new network architecture is required. From a network architecture perspective, to enable the aforementioned business initiatives, organizations need to focus on the services delivered at the network edge. SD-WAN technology will be the key requirement, but what else should a network edge platform look like? Join us to learn about the challenges with legacy architectures and learn about best practices for creating a scalable network edge platform.
  • Why your Contact Center needs a Conversational AI Platform
    Why your Contact Center needs a Conversational AI Platform
    Pranav Deshpande, Product Marketing - AI/ML @ Twilio and Ricky Holtz, Sales Engineer Recorded: Aug 15 2019 53 mins
    Conversations powered by AI allow your contact center teams to deliver more of a personal and faster customer experience while improving operational efficiency. So why do 60% of customers try to skip IVRs to get to a human agent as soon as they can?
  • VMware SD-WAN and AT&T: The Best of Both Worlds, Together
    VMware SD-WAN and AT&T: The Best of Both Worlds, Together
    Joseph Chung, Director of SD-WAN Sales of AT&T at VMware and Jonathan Biggs, Lead Product Marketing Manager from AT&T Recorded: Aug 14 2019 58 mins
    SD-WAN has emerged as a growth technology that offers significant advantages to organizations and service providers, including: simplification of branch networks, improved WAN performance, reduction in expenses, and centralized WAN management. AT&T is a strategic partner of VeloCloud, now part of VMware, which was named a Leader in the Gartner Magic Quadrant for WAN Edge Infrastructure. Together, they help businesses get the most out of their investment in SD-WAN and 5G.

    In this webinar with AT&T and VMware, hear from these long-term partners about the unique benefits of SD-WAN and what it means for AT&T solutions and customers. VMware SD-WAN by VeloCloud helps deliver the vision of the Network Edge, working with AT&T to enable the foundation for additional services and enterprise customers.

    Join this webinar to learn about:

    • Secure and seamless authentication engines
    • Integration with cloud providers, data centers
    • Support for more protocols, 5G, MPLS, Internet
    • The advantage of federated gateways
    • Work we’re doing with 5G and IoT
  • Prognosis for UC Live Demo [August 2019]
    Prognosis for UC Live Demo [August 2019]
    IR Senior Solutions Engineer Recorded: Aug 14 2019 38 mins
    Join one of our Senior Solutions Engineers for a demo of Prognosis for UC, with live Q&A.
  • FREE WEBINAR: Make Your Mark – Bridging the Gender Gap in Telecoms & Tech
    FREE WEBINAR: Make Your Mark – Bridging the Gender Gap in Telecoms & Tech
    Funke Opeke, MainOne | Amy Marks, XSite Modular | Katia Gonzalez Gutiérrez, BICS | Sarah Calveley, AWS Recorded: Aug 14 2019 54 mins
    In celebration of the first inaugural Global Women in Telco & Tech Awards and Summit, Capacity speaks to leading female executives from across the wider telecoms and technology sector about how we close the gender diversity gap in our market, and bring about meaningful change.

    Key takeaways include:
    1) Explore ways to best navigate and manage day-to-day challenges
    2) How can the industry at large best engage with female talent and improve retention
    3) The importance of mentors and sponsors in the advancement of women

    Speakers:

    Funke Opeke
    Funke Opeke, is founder and CEO of MainOne, a broadband infrastructure services provider that built West Africa’s first privately owned, open-access submarine cable system interconnecting Lagos, Nigeria; Accra, Ghana; and Seixal, Portugal in 2010.

    Amy Marks
    As CEO of XSite Modular, Marks has become the preeminent prefabrication consultant and design-builder of Critical Infrastructure Buildings, worldwide.

    Katia Gonzalez Gutiérrez
    Katia is Head of Fraud Prevention Operations and Services at BICS, a leading global wholesale carrier in the Telecom industry. With more than 14 years of experience in the Mobile and Wholesale Telecom industry, Katia also chairs the i3Forum Fraud Group.

    Sarah Calveley
    Sarah Calveley is a Senior Business Manager for the UK and Ireland at Amazon Web Services (AWS) where she is responsible for leading a team and driving strategy to help customers adopt the cloud and digitally transform their business.
  • Intro to Messaging at Scale
    Intro to Messaging at Scale
    Dave Esber, Product Marketing @ Twilio and David Lowes, Solutions Engineering @ Twilio Recorded: Aug 13 2019 39 mins
    Nine in 10 customers want to message with a business. Yet, messaging at scale is hard. In this three-part webinar series, we outline some of the key concepts you should consider as you scale your customer messaging and considerations for the future.

    Anyone can send their first message with just a few lines of code and a credit card, but with Twilio just a few tweaks to your code can help you send millions of messages to customers around the world. In this webinar, we touch on a few key messaging concepts like queueing, status callbacks, segments, concatenation, transcription, and phone number types. These SMS practices will help you set up your infrastructure to scale as your business grows.
  • Getting more from Azure Part 2: Backup and Storage
    Getting more from Azure Part 2: Backup and Storage
    John Noakes and James Wilson Recorded: Aug 13 2019 20 mins
    Microsoft Azure – which offers an open, flexible, enterprise-grade cloud computing platform is helping our clients do just that; helping them increase agility, do more and control costs with IaaS and PaaS.

    Whether you’ve already migrated some of your workloads or you’re considering migrating to Azure, this webinar shares best practice for operating, managing and securing most commonly used Backup and Storage workloads in Azure.
  • Podcast: Isn’t Voice Business dead?
    Podcast: Isn’t Voice Business dead?
    Mike Sapien Chief Analyst, Enterprise Services Ovum, Peter Quinlan VP Business Collaboration, TATA Communications Recorded: Aug 13 2019 24 mins
    The global voice business has gone through many transitions. With the rise of cloud-based applications, conferencing and collaboration needs within organizations, the demand for voice is ever increasing and continues to be a key piece of human interaction and collaboration with new devices.

    And surely, when it comes to enterprise calling and unified communications, there are plenty of obstacles that can come your way. Local regulations, security issues, each region with its own service providers, landing you with multiple contracts and no unified standard. Not to mention integrating legacy setups and guarding against fraud and billing shocks.

    This podcast reveals how you can combat all these challenges with Global SIP Connect: centralised SIP trunks from a single, expert vendor. Tata Communications helps make lives simpler by:

    - Protecting end users from complexity and packaging up services quickly so customers can focus on their business
    - Delivering quality of service increasing user adoption and acceptance
    - Applying AI to detect fraudulent usage patterns with real-time alerts
    - Facilitating critical exchanges only for the duration of that transaction in 20+ countries that are compliant with regulations
    - Providing destination-based pricing with a single contract and a global service
    - Offering a standardized architecture from a service provider with a Tier 1 carrier-grade network as well as a software API based interface.
  • How to get your DevNet Certification for DevOps
    How to get your DevNet Certification for DevOps
    Matthew Johnson, Technologist, Cisco DevNet Recorded: Aug 8 2019 36 mins
    Uncover materials and best practices to assist in studying for the new DevOps Certification. Materials will cover knowledge of DevOps practices as they pertain to deployment automation that enables automated configuration, management, and scalability of cloud microservices and infrastructure processes on Cisco platforms.
  • How to Empower the Modern Workforce to Collaborate with Microsoft Teams
    How to Empower the Modern Workforce to Collaborate with Microsoft Teams
    Pat Finlayson, Go-to-Market Manager, Insight and Bradley Howe, Territory Channel Manager, Microsoft Recorded: Aug 8 2019 33 mins
    Combining chat, instant communication, file storage and meeting scheduling into one unified platform, Microsoft Teams™ empowers today’s modern workforce to collaborate, strategise and innovate like never before.

    Watch the webinar to hear from Insight and Microsoft experts as they discuss how you can create a shared workspace with Microsoft Teams.
  • Improving Productivity for Professional Services Firms with SD-WAN
    Improving Productivity for Professional Services Firms with SD-WAN
    Doug Edmunds, Jason Gintert, Ramnath Shenai Recorded: Aug 7 2019 60 mins
    Professional services companies such as engineering, architecture, accounting, investment and legal firms face mounting pressure to quickly and reliably service their customers. To keep pace, these organizations are embracing the public cloud for line of business applications, file sharing applications and real time services like voice and video. These become critical components of communication and are the tools required to more rapidly service the lifeblood of their business: the client. In this webinar, we will detail the IT challenges faced by a Raleigh, NC design and engineering firm called Summit Design which were solved by VMware SD-WAN.

    Presenters:
    Doug Edmunds, Director of IT at Summit Design and Engineering Services
    Jason Gintert, CTO at WAN Dynamics
    Ramnath Shenai, Sr. Technical Product Manager at VeloCloud now part of VMware
  • [Ep. 3]: Measuring the Value of Collaboration
    [Ep. 3]: Measuring the Value of Collaboration
    Irwin Lazar, VP and Service Director, Nemertes Research Recorded: Aug 7 2019 44 mins
    IT and business leaders are evolving in how they measure the success of their collaboration initiatives. Whereas once they focused on performance metrics like uptime and repair, today they are driven to demonstrate the value that collaboration investments bring to operations and the bottom line. In this webinar we'll provide insight into the Nemertes success model for collaboration, sharing best practices and examples for identifying measurable business benefit for collaboration apps and platforms.
  • Improving IT Service Capability and Resilience
    Improving IT Service Capability and Resilience
    Troy DuMoulin VP, Research & Development, Pink Elephant & Vincent Geffray Senior Director, Product Marketing, Everbridge Recorded: Aug 7 2019 57 mins
    The three key words that lay at the heart of improving IT organizational capability and sustainability are: Recovery, Resilience and Antifragility. These three words and their underlying meanings have become key in achieving business objectives in a digital economy where system uptime, performance and security are critical attributes for business survival.

    Each of these three key words has a different meaning, set of associated IT Management practices and automation requirements that support their goals. Join Troy DuMoulin, VP Research & Development of Pink Elephant and Vincent Geffray, Senior Director, Product Marketing of Everbridge as they provide an overview of these key concepts and describe how any organization can improve their IT Service delivery capability and sustainability by focusing on these core concepts.
  • A new security nightmare: How drives, messaging, etc. are a risk we can’t ignore
    A new security nightmare: How drives, messaging, etc. are a risk we can’t ignore
    Yoram Salinger: CEO - Perception Point, Michael Aminov: Founder & Chief Architect - Perception Point Recorded: Aug 7 2019 48 mins
    Wide adoption of new cloud collaboration apps (e.g. OneDrive, Slack, etc.) is creating many new security blindspots that are ripe for hackers to leverage. As more and more companies use these tools to communicate with customers, suppliers, and partners, and insider threats remain a challenge, IT decision makers should adapt and plan how to protect their organization from these new attack vectors.

    Join our CEO and Chief Architect to learn more about:

    1. How these tools are being adopted across the enterprise

    2. What are the specific security risks they pose

    3. How you can effectively manage this new level of complexity, and close the gaps
  • Security Without Borders In the Multi-Cloud
    Security Without Borders In the Multi-Cloud
    Rick McElroy (Carbon Black) | Neil Thacker, (Netskope) | Hardik Modi (NETSCOUT) | Shahrokh Shahidzadeh (Acceptto) Recorded: Aug 6 2019 59 mins
    Digital Transformation, 5G and the Internet of Things are creating wider and deeper opportunities and risks for technology and business organizations to pioneer and navigate. These new boundaries are difficult for organizations to get visibility into and contain threats across them. In a the new world of micro services, serverless computing, software defined infrastructure and Multi-Cloud, old enterprise threat and vulnerability models must transform.

    Learn how to achieve consistent and continuous monitoring across your entire infrastructure, as well as within the services and providers you rely on. Getting early, accurate warning into the risks that threaten applications and infrastructure is critical.

    Learn why Security and DevOps / Infrastructure teams need to lean into and how to do it at scale.

    Speakers:
    - Rick McElroy, Principal Security Strategist, Carbon Black (Moderator)
    - Neil Thacker, CISO, Netskope
    - Hardik Modi, Senior Director, Threat Intelligence, NETSCOUT
    - Shahrokh Shahidzadeh, CEO, Acceptto
  • Getting more from Azure Part 1: Virtual Machines
    Getting more from Azure Part 1: Virtual Machines
    John Noakes and James Wilson Recorded: Aug 6 2019 19 mins
    Microsoft Azure – which offers an open, flexible, enterprise-grade cloud computing platform is helping our clients do just that; helping them increase agility, do more and control costs with IaaS and PaaS.

    This webinar shares best practice for operating, managing and securing virtual machines through the Azure platform.
  • Resolving IT Security Incidents Faster & More Predictably w/ Smart Orchestration
    Resolving IT Security Incidents Faster & More Predictably w/ Smart Orchestration
    Hugh Pyle, Product Manager, IBM Resilient and Diptesh Shah, Director Product Management, Everbridge Aug 29 2019 3:00 pm UTC 60 mins
    Security Operation Centers (SOCs) today are complex environments with a growing volume of attacks, a persistent skill shortage, and a complex regulatory landscape that requires more stakeholders to be involved in the incident response process. Because of this, SOCs constantly struggle to respond rapidly and consistently to the most urgent incidents. The integration between Everbridge IT Alerting and IBM Resilient helps SOCs overcome these challenges and achieve consistent, predictable, and faster response & resolution to complex cyberattacks.

    Join experts Hugh Pyle, Product Manager, IBM Resilient and Diptesh Shah, Director of Product Management, Everbridge IT Alerting for this webinar to learn:
    *How the IBM Resilient-Everbridge IT Alerting integration works within your SOC to streamline coordination and communication during security incident response
    *Strategies to implement Smart Orchestration and automation in your incident response process to engage the right people at the right time to quickly resolve incidents and keep stakeholders informed
    *Actions that can be taken today for maximizing the effectiveness of your SOC and incident response process
  • How to get your DevNet Certification for IoT
    How to get your DevNet Certification for IoT
    Jock Reed, Developer Advocate, Cisco DevNet Aug 29 2019 3:00 pm UTC 32 mins
    This webinar will cover materials for the IoT certification exam. This includes IoT application development knowledge as it pertains to Cisco IoT edge compute and network architecture including Cisco IOx and Cisco EFM, IoT Data Visualization, and security methods.
  • [Ep.2]: Top 5 'Must-Haves' for Your Next-Generation Contact Center
    [Ep.2]: Top 5 'Must-Haves' for Your Next-Generation Contact Center
    Robin Gareiss, President & Founder, Nemertes Research Aug 29 2019 3:00 pm UTC 60 mins
    Intelligent Customer Experience Series [Ep.2]: Top 5 'Must-Haves' for Your Next-Generation Contact Center

    Contact centers are changing--drastically and swiftly. If you're not keeping pace--or exceeding it--you'll be at a competitive disadvantage.

    Learn what successful companies are doing with areas such as agent experience, interaction channels, and emerging technologies.

    Based on Nemertes' brand new, detailed, Customer Experience research study with 518 organizations, this webinar will explain the five crucial items that must be on your priority list to ensure your contact center is positioned to deliver successful customer experiences.
  • Introducing the Verizon Incident Preparedness and Response Report
    Introducing the Verizon Incident Preparedness and Response Report
    John Grim, Sr. Manager, VTRAC Aug 29 2019 5:00 pm UTC 75 mins
    For 12 years, we've written the book on data breaches. Literally. Now, we've written the book on data breach response. Introducing the VIPR Report, the Verizon Incident Preparedness and Response Report. The VIPR covers a three-year review of our IR Plan assessments and data breach simulation exercises across various industries. In this session, we'll discuss the top 20 key takeaways for incident preparedness and response as it relates to the six phases of incident response:

    Phase 1 – Planning and Preparation
    Phase 2 – Detection and Validation
    Phase 3 – Containment and Eradication
    Phase 4 – Collection and Analysis
    Phase 5 – Remediation and Recovery
    Phase 6 – Assessment and Adjustment

    Speakers will include:
    •John Grim, Managing Principal, VTRAC | Innovations and Development
    •Erika Gifford, Senior Manager, GSS | Security Operations Advisory
    •Hayden Williams, Senior Manager, VTRAC | Investigative Response
  • Content Climbs the Value Chain
    Content Climbs the Value Chain
    Craig Wentworth, MWD Advisors / Harry Peek, Alfresco Sep 3 2019 9:30 am UTC 49 mins
    Ready to dive into your content's data? Discover technologies that bring ROI.

    Register now for our live webinar, “Content Climbs the Value Chain.” In 60 minutes, you’ll get an insider’s look at how to unlock the data in your content by incorporating leading technologies such as advanced analytics, artificial intelligence, machine learning, and blockchain.

    From helping with regulatory compliance and audit to improving customer service outcomes, you’ll learn how savvy organizations are leveraging the data in their content to drive enterprise-wide change.
  • SD-WAN Architecture Series: The Evolution of the Enterprise WAN
    SD-WAN Architecture Series: The Evolution of the Enterprise WAN
    Ramya Narayana, Product Manager at VeloCloud, now part of VMware Sep 4 2019 4:30 am UTC 60 mins
    In this webinar we will look at the drivers contributing to the changing architecture of the enterprise WAN. We will examine how the WAN is transforming into a software-defined WAN.

    You will learn about:
    •Limitations of conventional WAN
    •Use case for WAN optimization
    •Development of the Hybrid WAN
    •Evolution to SD-WAN
  • SD-WAN Architecture Series: The Evolution of the Enterprise WAN
    SD-WAN Architecture Series: The Evolution of the Enterprise WAN
    Robert Lonie, Systems Engineer at VeloCloud, now part of VMware Sep 5 2019 8:00 am UTC 60 mins
    In this webinar we will look at the drivers contributing to the changing architecture of the enterprise WAN. We will examine how the WAN is transforming into a software-defined WAN.

    You will learn about:
    •Limitations of conventional WAN
    •Use case for WAN optimization
    •Development of the Hybrid WAN
    •Evolution to SD-WAN
  • Campus networking with ACI and ISE
    Campus networking with ACI and ISE
    Jason Mah, Virtual Systems Engineer, Cisco Systems Sep 5 2019 3:00 pm UTC 45 mins
    Learn how a web tool in Django framework utilizes Cisco Application Centric Infrastructure (ACI) and Cisco Identity Services Engine (ISE) APIs. This tool automates the configurations required to support user authentication using 802.1x and RADIUS. Cisco ACI is typically deployed in the data center environment but in this use case Cisco ACI was utilized for a campus network, so device authentication was critical to the customer. Authentication was achieved with Cisco ISE solution.
  • 2019 Global State of the WAN - Panel Discussion
    2019 Global State of the WAN - Panel Discussion
    Our Global Networking Leaders Sep 10 2019 2:00 pm UTC 45 mins
    Enterprise networking needs are shifting--cloud models and new applications are driving digital transformation, according to this newly released State of the WAN Report.

    To better understand networking and application performance challenges, priorities, and plans, Aryaka conducts an annual State of the WAN survey administrated to almost 800 global IT and network practitioners. In this report they discovered that almost 50% have over 100 applications, and because of this increasing complexity, IT professionals are having a hard time provisioning, optimizing, and securing their Cloud and WAN deployments.

    Join us for this panel discussion as we reveal findings from the third annual global survey and insights into the State of the WAN in 2019, including:

    • The biggest challenges companies are facing with their WAN
    • Features IT professionals are looking for in an SD-WAN solution
    • Top Applications driving WAN transformation
    • Insights into N.America, Europe and APAC trends

    And so much more...
  • [Ep 3]: The Agent Experience - From Good to Great
    [Ep 3]: The Agent Experience - From Good to Great
    Robin Gareiss, President and Founder, Nemertes Research Sep 10 2019 3:00 pm UTC 60 mins
    Intelligent Customer Engagement Series [Ep 3]: The Agent Experience - From Good to Great

    Although organizations are busy adding self-service channels, and AI-enabled chatbots or virtual agents to their customer engagement strategies, there is no replacement for the human touch.

    Successful companies are transforming the agent experience, delivering better coaching, more analytics, and improved compensation packages.

    Learn how you can leverage AI and analytics to reduce contact center agent turnover rates--and ultimately improve the customer experience.
  • 2019 Global State of the WAN - Panel Discussion
    2019 Global State of the WAN - Panel Discussion
    Our Global Networking Leaders Sep 10 2019 5:00 pm UTC 45 mins
    Enterprise networking needs are shifting--cloud models and new applications are driving digital transformation, according to this newly released State of the WAN Report.

    To better understand networking and application performance challenges, priorities, and plans, Aryaka conducts an annual State of the WAN survey administrated to almost 800 global IT and network practitioners. In this report they discovered that almost 50% have over 100 applications, and because of this increasing complexity, IT professionals are having a hard time provisioning, optimizing, and securing their Cloud and WAN deployments.

    Join us for this panel discussion as we reveal findings from the third annual global survey and insights into the State of the WAN in 2019, including:

    • The biggest challenges companies are facing with their WAN
    • Features IT professionals are looking for in an SD-WAN solution
    • Top Applications driving WAN transformation
    • Insights into N.America, Europe and APAC trends

    We will also be hosting a panel at 14:00 GMT for our European folks. Please visit,
    https://www.brighttalk.com/webcast/17572/365909?utm_source=AryakaEMEA
  • Your “How To” Guide for Data Wellness: X-Ray, Diagnose, Treat
    Your “How To” Guide for Data Wellness: X-Ray, Diagnose, Treat
    Susan Laine, ASG Technologies, Rob Perry, ASG Technologies & Dan Montgomery, North Highland Sep 12 2019 5:00 pm UTC 60 mins
    Understanding your data is the first step to advancing data maturity.
    - Do you know what critical factors to look for to ensure a healthy data environment?
    - Are you able to find the data you need quickly and do you know where it came from?
    - Do you trust the data and insights coming from your analytical environments?
    - Can you disrupt the marketplace, succeed in the digital world and modernize with your current portfolio of data?

    Success with data depends on a mature set of processes built on a solid foundation. Without that maturity, decision making is delayed, data-related compliance is at risk and digital transformation is difficult.

    ASG & North Highland have partnered to deliver an automated data x-ray, assessment and treatment plan for customers needing to diagnose their current data state, identify their desired future state and map out a path to get to healthy data maturity.

    Join this webinar to learn how ASG & North Highland can prescribe a foundational data-fit program that will elevate and activate your business to:
    - Open communication about information needs and usage across processes and functions
    - Align information and business strategy
    - Improve fact-based decision-making regarding corporate information direction
  • Next Gen SD-WAN = Flexible Network Conversion + 100% Uptime
    Next Gen SD-WAN = Flexible Network Conversion + 100% Uptime
    Yulia Duryea, Director SD-WAN Product Management at Windstream Enterprise & Ramnath Shenai, Product Manager at VMware Sep 12 2019 6:00 pm UTC 60 mins
    Seeking a seamless network migration to a highly reliable next-gen WAN? SD-WAN provides cost-effective flexibility by going “over the top” of existing public or private access and network connections. With no need to “rip and replace” existing assets and support for diverse connections, SD-WAN enables 100% uptime during migration and beyond for true Business Continuity.

    In this webinar, you will learn how Windstream Enterprise:

    · Enables customers to seamlessly convert legacy networks to SD-WAN
    · Reduces customer outages by 95%
    · Confidently offers 100% uptime SLA
    · Allows customers to leverage a risk-free SD-WAN trial without changing their network
    · Offers real-time granular network visibility and control via award-winning Digital Experience

    Don’t miss out: reserve your seat today!
  • Construire une entreprise intelligente avec une gestion de contenu dans Box
    Construire une entreprise intelligente avec une gestion de contenu dans Box
    Alexis Fritel, Lead Sales Engineer, Box France Sep 17 2019 8:00 am UTC 51 mins
    L'équipe Box a la joie de vous inviter à notre prochain webinaire - Construire une Entreprise Intelligente avec la Gestion de votre contenu dans Box - le 25 juillet à 16h00.

    Comme vous le savez, l'information est l'élément vital de l'entreprise. Pourtant, vos informations les plus importantes sont souvent enfouies dans des silos fragmentés, ce qui les rend difficiles à utiliser pour collaborer et piloter les processus métier. 

    Durant ce webinaire, nous vous présenterons comment faciliter votre gestion de contenu, notamment: 

    - Utiliser une seule source de vérité pour vos informations dans toutes vos applications.
    - Extraire automatiquement des informations précieuses de vos données non structurées grâce a l'IA et le ML.
    - Les processus opérationnels de base sont automatisés afin d'améliorer l'efficacité et les résultats.
    - Une sécurité intelligente et proactive identifie automatiquement les contenus sensibles et les anomalies afin de les protéger contre le vol et l'utilisation abusive des données.

    Inscrivez-vous au plus vite!
  • The New NetFlow: A 20-Year-Old Secret for Better Network Management
    The New NetFlow: A 20-Year-Old Secret for Better Network Management
    Jim Meehan, Director of Product Marketing | Kentik Sep 17 2019 3:00 pm UTC 60 mins
    It’s been more than 20 years since Cisco first introduced NetFlow as a scalable way to track network activity without collecting raw packets. To this day, network operators who use NetFlow and other types of flow data for network management still report the benefits, which include a lightweight monitoring footprint, faster troubleshooting, more effective planning, and automated security.

    However, when any technology survives for two decades, it raises the question: Is NetFlow outdated? Are there other data sources and technologies that are newer, faster, and more detailed for achieving network visibility?

    In this webinar, Kentik’s Jim Meehan, head of product marketing, will advise on why NetFlow is better than ever and remains an invaluable source of truth for network operators looking to get immediate answers to network questions. Meehan will answer:

    What’s new with NetFlow?
    Why is NetFlow more useful than ever before?
    What are the new native fields in NetFlow that extend visibility to/from firewalls, load balancers, and MPLS?
    And how can you achieve enrichment by adding data that’s not within flow records?

    Webinar Speaker:
    Jim Meehan is a long-time network enthusiast, founding one of Chicago's first dial-up ISPs in the early 1990s. His career includes stints in network operations and vendor pre-sales engineering, including 10+ years at Arbor Networks. Currently he leads the Product Marketing team at Kentik.
  • Introducing Visual Speech Recognition
    Introducing Visual Speech Recognition
    Dan Miller, Opus Research; Liam McQuillan (Co-founder and CEO) Fabian Campbell-West (CTO), Liopa Sep 17 2019 4:00 pm UTC 45 mins
    “Visual Speech Recognition” (VSR) is a game-changing technology that will prove invaluable as individuals, enterprises and government agencies expand their ability to understand spoken words in challenging environments. It is an example of how unprecedented computer power and data access can make everyday tasks easier in a "Voice-First" world. Learn more about VSR in this free webinar, September 17th.
  • Verizon Threat Reserach Advisory Center Monthly Intelligence Briefing (MIB)
    Verizon Threat Reserach Advisory Center Monthly Intelligence Briefing (MIB)
    Hayden Williams Sep 18 2019 2:00 pm UTC 90 mins
    Join us—the Verizon Threat Research Advisory Center – for our Monthly Intelligence Briefing (MIB) to discuss the current cybersecurity threat landscape.

    This month's theme: Endpoint Detection & Response (EDR) Solutions and their support to Incident Response & Threat Intelligence

    Our Verizon Threat Research Advisory Center presenters will be:

    •Hayden Williams, Corporate Development, Senior Manager
    •David Kennedy, Managing Principal, Open Source Intelligence

    This webinar will also cover:

    •Current Intelligence Overview
    •Attacks and Threat Indicators
    •Latest Malware Trends
    •Significant Vulnerabilities

    If you have any questions related to social attacks and data breaches that you'd like us to cover on the call, please send them to the following email address: Intel.Briefing@verizon.com

    Then tune in for an information-packed session brought to you by our very own Verizon Threat Research Advisory Center investigators, analysts, assessors, and researchers!
  • IT Incident Response in Financial Services
    IT Incident Response in Financial Services
    Mike Beckett, Senior Solution Consultant, IT Alerting Everbridge Sep 18 2019 3:00 pm UTC 60 mins
    In today's high demand for digital banking with the explosion of fintech, IT has no choice but deliver first class quality services and of course they need to quickly restore them when they fail. But how can IT respond to this new pressure?

    Everbridge and FinTech Futures have surveyed the industry to create a detailed view on IT response management in banking and fintech, gathering responses from a range of IT professionals in financial services, investment and banking companies.

    In this webinar, we'll look at:
    * How they do things
    *What challenges they're facing
    * What the current situation in their company is

    Join Everbridge's Mike Beckett to review and address these somewhat surprising results.
  • Response Ready Strategy for Disaster Situations
    Response Ready Strategy for Disaster Situations
    Michael Maiorana, Andis Kalnin, Tammy McLean Sep 18 2019 6:00 pm UTC 60 mins
    Others run from crisis, you run towards it. You are the first to respond to situations when every second counts. Responding to disasters effectively depends on active emergency preparation and deployment. Learn how Verizon’s Business Continuity Program utilizes 20+ years of technology and emergency management to assist first responders and their communities.

    Learn about:

    Crisis management
    Network capabilities
    Verizon Response Team
    NWS best practices for emergency preparation
    #OCR2019, a live action, crisis technology experience
  • How to get your DevNet Certification for Webex
    How to get your DevNet Certification for Webex
    David Staudt, Developer Advocate, Cisco DevNet Sep 19 2019 3:00 pm UTC 45 mins
    Exploring the new Cisco DevNet Specialist - Webex certification? Join us to understand the new Cisco certs and discover free resources, labs, tools and other training materials to help you round out your Webex developer knowledge and ace the exam. Whether automating Webex Teams, Webex Meetings or Webex Room Devices, you'll get access to the skills and tools you need to code like a pro, then get a chance to prove it with a DevNet Specialist Webex certification!
  • Can Internet Really be Enterprise Class?
    Can Internet Really be Enterprise Class?
    Ramnath Shenai, Senior Technical Product Manager at VeloCloud, now part of VMware Sep 25 2019 5:00 pm UTC 60 mins
    One-quarter of the time, the Internet fails to deliver the level of application performance required by enterprises. However, SD-WAN technology can boost the Internet's reliability and performance. This is just one of the key empirical findings of the Internet Quality Report from VeloCloud, now part of VMware. Attend this webinar to discover how SD-WAN delivers enterprise class quality.
  • Streamlining Management of L3 firewall rules in Cisco Meraki Networks
    Streamlining Management of L3 firewall rules in Cisco Meraki Networks
    Gerardo Chaves, Virtual Consultant Systems Engineer, Cisco Systems Sep 26 2019 3:00 pm UTC 30 mins
    Using the Meraki web based portal it is easy to administer all aspects of your network in a centralized fashion, but sometimes we are asked to perform some very specific changes on all networks in an organization during the transition to cloud based security that can end up taking a long time. In this webinar you will learn how a simple python script that leverages the Meraki Dashboard API can greatly improve the time it takes to “manually” add new MX L3 rules into all the applicable devices in all Networks in an organization.
  • [Ep.4]: Analytics' Role in Improving DCX
    [Ep.4]: Analytics' Role in Improving DCX
    Robin Gareiss, President and Founder, Nemertes Research Sep 26 2019 3:00 pm UTC 60 mins
    Intelligent Customer Engagement Series [Ep.4]: Analytics' Role in Improving DCX

    Information is king, and without both real-time and historical data, it's nearly impossible to deliver the experience customers are expecting.

    Analytics tools are providing incredible insight to companies about customer sentiment, agent performance, and predictive actions.

    In this webinar, learn how successful organizations are using analytics to drive more revenue, reduce costs, and improve the customer experience.
  • The New World of Intelligent Content Services
    The New World of Intelligent Content Services
    Paul Hampton, Alfresco Oct 1 2019 9:30 am UTC 54 mins
    As digital information continues to grow at a staggering pace, a new generation of content services are revolutionizing how businesses approach ECM. Today's organizations are teeming with diverse types of content and different types of users, use cases and requirements. Through automation, integration and AI, content services are building upon the foundation of ECM systems to facilitate better information access, sharing and collaboration. This revolution is not only about new technologies, but new ways of thinking about information management. The traditional approach to EMC is no longer enough.

    Join us to learn how you can take your content management to the next level.
  • Automate Application Configuration and Policy Deployment with Ansible
    Automate Application Configuration and Policy Deployment with Ansible
    John McDonough, Developer Advocate, Cisco DevNet Oct 3 2019 3:00 pm UTC 30 mins
    Applications need the network to communicate, operate, integrate, etc. All of the things that an Application might do on the network, in the network, and with other networks requires configuration and policy. Automating the management of configurations and policy for applications in all the required places through APIs can be a daunting task. The APIs can vary, for example, methodologies to implement the APIs, authentication processes, transport protocol utilization, and more. This session shows the use of Ansible and its uniform approach to managing application configuration and policy deployment. Attendees will learn where to retrieve the Ansible Playbooks and supporting files, how the Ansible environment is structured, and the Ansible modules utilized. This session will include a demo of the Automate Application Configuration and Policy Deployment with Ansible use case found of DevNet Automation Exchange.