Collaboration and UC

Kosteneinsparungen bei der Administration, schnellere Wiederherstellung von VMs oder das Beschleunigen von Applikationen, alle diese Anforderungen haben mit der richtigen Infrastruktur zu tun.
Die richtige Plattform bietet Scale-Out Flexibilität, Agilität sowie eine kompromiss-lose Datenverwaltung und einheitlichen Schutz.
Commvault und Cisco diskutieren über die Vorteile einer All-in-One Lösung, bei der alle Funktionen in einer einzigen benutzerfreundlichen Konsole bereitgestellt werden und dadurch die Notwenigkeit mehrerer teurer Produkte und zusätzlicher Kosten entfallen.

Email is the most commonly targeted attack vector. While many solutions have been introduced over the years, the invention of new evasion techniques means companies are still highly exposed. A new approach is urgently needed in order to ensure this channel is fully fortified for today and the future.

Join our CEO and CTO to learn more about:

1. How hackers are now easily bypassing traditional solutions like AVs, sandboxes, and more

2. How moving email to the cloud is an opportunity for much stronger, more efficient security

3. How to finally end the cat-and-mouse game with attackers with future-ready prevention techniques

The SD-WAN market has been flooded with a range of vendors offering varying types of SD-WAN solutions. While having differing types of solutions provided by numerous suppliers is potentially beneficial, it also creates confusion that complicates the task of evaluating alternative SD-WAN solutions.

Join us as Jim Metzler, analyst, researcher and founder at Ashton, Metzler & Associates, cuts through the confusion in the market by identifying seven key questions that network organizations should ask themselves as part of evaluating SD-WAN solutions.

Despite widespread deployment of videoconferencing, organizations still struggle with achieving adoption, utilization, and positive impact on their organizations. In this webinar we'll share data from Nemertes 2018 Research Study: Visual Communications and Collaboration to provide you with insight you need to achieve videoconferencing success.
Specifically we'll cover:
• The state of enterprise videoconferencing adoption
• Characteristics of a successful adoption strategy
• How best to develop user awareness and adoption strategies
• What metrics are important to measure, and which aren't
• How videoconferencing is (or isn't) working its way into application and IoT strategies

Attendees will gain real-world insight from their peers to help them refine and develop their own strategies for leveraging videoconferencing to improve collaboration and communications.

Organizations are focusing heavily on improving customer engagement. Unified Communications and Collaboration (UCC) tools are crucial to success, as they help to locate experts quickly and engage customers using the best method of interaction—ultimately driving measurable business benefits.
That’s one of many reasons it’s crucial for IT leaders to select the best UCC provider for their requirements, using the right architecture and management tools. Indeed, IT leaders wrestle with UCC architecture decisions for a variety of reasons. Will they lose too much control if they migrate to the cloud? How will they monitor service quality and troubleshoot complex problems? How easy will it be to integrate across a hybrid UCC implementation—and effectively manage in a single pane of glass?
Join Nemertes President Robin Gareiss, who has conducted extensive research on how organizations are leveraging their UCC capabilities to improve the customer engagement.
During this data-backed webinar, we’ll cover the following:
• What are the measurable business benefits of leveraging collaboration apps for customer engagement? We’ll look at some real-world case studies.
• How do organizations architect and manage UCC solutions? What are the best practices?
• Hybrid UCC deployments are on the rise. What are the pitfalls you should be aware of, and how can you hedge against them?
• What are the key actions that will ensure the lowest operational costs?
• What are some steps you can take today to avoid pain tomorrow?

Intranets have been around for over 20 years, but many organizations continue to fail to sustain program adoption and success. Hear Sam Keninger, Head of Product Marketing at Simpplr as he shares the results of recent research.

In this webinar you will learn:

- What are the 10 most common challenges with intranet initiatives
- How practitioners can mitigate these risks
- How technology is changing to improve internal communications

Voice compliance isn’t an IT issue or a Legal issue its everyone's issue.

Join us if you record calls and want to simplify compliance and reduce costs.

IR Prognosis Recording Assurance monitors and confirms regulatory adherence and finds problems before they happen.

IR and IP Integration invite you to our joint webinar on June 14th at 9.30am where we discuss how we are proactively enabling three of our customers to identify, resolve and improve UC performance, network visibility and customer experience.

You will find out:
- How an international travel agency could quickly locate call quality issues in their network.
- How a global insurance organisation that was able to prevent a major impact SQL service issue before it happened
- How one of the UK’s leading utility company’s` has full performance visibility thanks to proactive alerting on critical IVR services ensuring service quality 24x7.

We will also run a short demonstration highlighting how IR and IP Integration enable customers to streamline IT operations across audio/video web meetings and calls, on-premises, in the cloud, or as part of a hybrid environment.

With a wide range of SD-WAN solutions from dozens of vendors, how do you determine what’s best for your business?

With the adoption of cloud, and support for rich media applications and mobile users, network managers are moving towards a software-defined approach to evolve their WAN, but selecting the right vendor and consumption model can be overwhelming.

This webinar provides a decision framework for developing your strategy and making the right choices for your business.

In this webinar, you will learn:

• The specific capabilities SD-WAN solutions should be delivering
• MPLS vs SD-WAN and the pros and cons of each
• How to navigate the SD-WAN vendor landscape
• The predominant SD-WAN consumption models, and the benefits and pitfalls of each

For many companies, their data lake has either dried up, or it’s spilling over. And only a small percentage of businesses can claim victory in managing, analyzing and operationalizing datasets that exist as well as new sources.

Data-driven strategies help organizations better compete in the digital economy, giving them an advantage due to a more responsive business process. In this live discussion, the presenters will share the benefits of a “catalog-first strategy” which delivers a truly functional data marketplace or “data bazaar” as coined by 451 Research. Dr. Ring and Dr. Barth will show attendees the thinking behind the strategy, and how it represents a powerful enabler fueling the adoption of the self-service marketplace, including;
•Data as a Service; the components of a data bazaar/data marketplace
•From data sharing to data monetization
•The movement to cloud
•The Catalog-First strategy; Automated & metadata driven
•Building a Smart Catalog (smart data ingestion – validation/profiling)
•Making data business ready (cleansing, conformed, protected)
•Provisioning for Easy Consumption (browse/search, refresh, publish, access controls)

GlobalData research reveals that around 70% of businesses have either deployed or are deploying SD-WAN technology. Businesses are moving more and more of their IT estate into cloud platforms which is the driver for SD-WAN adoption. Of course, this easily enables SD-branches for enterprises to make their businesses more agile and cost-effective.

Join this webinar to understand the benefits and real-life experiences of end-users who have deployed hybrid WAN and SD-WAN services. Hear our speakers discuss the link between their analysis and the over-arching theme of enterprise digital transformation along with security, cloud, and applications. Get deep insights on how current enterprise WANs are transforming, and the drivers causing the change as we approach 2020. We will share insights from case-studies based on industrial applications of SD-WAN and hybrid VPNs across a handful of industry segments.

From this webinar, you’ll get a clear picture of how you can transform your network through tactical migration to hybrid VPN and SD-WAN.

AGENDA

· What does Digital Transformation mean to the Enterprise
· Drivers for Digital Transformation: Network & IT
· What should a fully managed hybrid/SD-WAN solution look like in 2020?
· Industry-specific challenges: Manufacturing, Services and Logistics
· SD-WAN/Hybrid WAN Case-studies
· Recommendations and Executive Summary
· Q&A

Leverage Threat Intelligence where it matters most.

Join us—the Verizon Threat Research Advisory Center – for our Monthly Intelligence Briefing (MIB) to discuss the current cybersecurity threat landscape.

Our Verizon Threat Research Advisory Center presenters will be:

•David Kennedy, Managing Principal, Open Source Intelligence
•John Grim, Senior Manager, Investigative Response – Americas
•Roy Porter, Senior Analyst, Threat Intelligence

We'll cover the following topics:

•Current Intelligence
•Latest Malware Trends
•Attacks and Threat Indicators
•Significant Vulnerabilities

And then tune in for an information-packed session brought to you by our very own Verizon Threat Research Advisory Center investigators, analysts, assessors, and researchers!

Hundreds of companies, both old and new, are providing technology designed to improve customer engagement, ultimately raising customer experience scores. Everything from contact center to CRM to user sentiment to in-app contextual communications to many more areas are part of the customer engagement movement.

This webinar serves as a tutorial of technology categories and providers assisting in any customer interaction and analytics to evaluate success.

While many organizations record meetings and stream live town-hall broadcasts, the growing availability of video cameras in PCs, laptops, and mobile devices is enabling anyone to create and share their own video, either on-demand or live. But how do companies enable video broadcasting while ensuring compliance with governance and security controls, and the ability to meet video's performance needs?

Join us for this informative webinar in which we'll share:
• The current state of enterprise video content management and content distribution deployments
• How to implement a successful governance strategy for video assets
• How to support video streaming for mobile users, those on virtual desktops, and across wireless networks
• What vendors are highest rated by their customers

We look forward to sharing this information with you!

Digital whiteboards offer the potential to modernize the last relic of non-electronic collaboration in the meeting room. But despite the wide variety of offerings, most organizations still struggle with building use cases, justifying deployment costs, and determining a deployment strategy. Using data from Nemertes 2018 Research Study: Visual Communications and Collaboration, this webinar will provide:
• The current state of deployment of digital whiteboards
• Acquisition and support strategies that correlate with success
• Use cases for digital whiteboards
• Integration strategies with existing unified communications and collaboration platforms
• Digital whiteboard feature needs
• Budgeting guidance for digital whiteboard purchases

We look forward to sharing this information with you!

Brands in every industry and geography feel an urgency to meet the conversational needs of their customers. Executives walk the fiscal tightrope between exceptional customer experiences and operational efficiency. Today’s contact center, as the communications hub for customers, is caught in the middle of the battle. Customers value fast, frictionless convenience; executives must invest accordingly.

Join Opus Research Lead Analyst Dan Miller and Program Director Mitch Lieberman, with Abinash Tripathy, CEO and Co-Founder from Helpshift, as they address the urgent topics that help brands and enterprises supercharge customer service experiences, including:

* How digital messaging promotes operational excellence while meeting — and exceeding — customer needs
* Strategic steps necessary to support top-line growth and in-depth customer engagement
* How brands infuse intelligence, accuracy, and precision into company/customer conversations
* How to leverage investments and resources to build the next generation of customer service and support

The WAN is the central nervous system of the enterprise, and is in a period of massive change: integration of cloud resources into the IT service portfolio and migration of a significant portion of the enterprise’s work and data to the cloud; rapid increase in mobile devices as work platforms; expansion of Internet of Things deployments; and new WAN paradigms, especially SD-WAN. All of this puts renewed focus on the economics of wide-area networking: How much does it cost to connect a site to a WAN? What technologies are easiest, fastest, best performing? Which vendors provide the best technology, service, and value?

The Nemertes 2018-19 WAN Economics Research study uncovers current data on:

• Last-mile circuit costs
• MPLS, Ethernet, 4G, and Internet service costs
• Ratings for connectivity providers and ranking their ability to deliver, and deliver on time
• SD-WAN platform costs – capital, implementation, operation
• SD-WAN adoption and vendor ratings
...and more!

We look forward to sharing this information with you.

Nemertes recently completed an extensive research project evaluating how companies are transforming their customer experience. In the first of a three-part webinar series, you'll learn:
• How are companies organizing to transform CX?
• Who runs the projects, and who is on the teams?
• What is a typical budget for digital CX?
• What technologies are crucial for success?
• How do companies measure success?
• Which vendors receive the highest scores from their customers?

We look forward to sharing this information with you!

What makes a truly successful customer interaction? How does that one interaction escalate into an engaged customer with a positive overall customer experience? And more broadly speaking, how do companies evaluate their overall customer engagement strategies?

Based on Nemertes' real-world data, we'll review the metrics companies use to evaluate customer success, why, and how much improvement they are seeing. We will cover:
• Revenue increase (overall and digital)
• CSAT, NPS and other rating changes
• Cost reduction
• Agent retention
• Customer retention

We look forward to sharing this information with you!

We all know technology can improve the customer experience, but exactly which technologies and how do we apply them? Too much technology, too quickly deployed can result in frustration and failure.
In this webinar, we will review some fascinating, real-world case studies of how companies transformed their customer experience. We'll address:
• What were their challenges?
• Which technologies were key in their transformation?
• Who ran the project?
• How did they measure success?

We look forward to sharing this information with you!

Digital Transformation initiatives often hinge on providing new and exciting services to staff or to customers across the WAN and the Internet. Engineering a WAN for continuous and more rapid change is key to enabling ongoing transformational efforts. And yet, for most companies, the WAN is among the pieces of the infrastructure hardest to change, both for technological reasons and due to the constraints on link provisioning by carriers.

This webinar will focus on how SD-WAN provides the WAN that Digital Transformation efforts require, through its combination of centralized policy management, automation, zero-touch provisioning, and the ability to work with many links across differing media from different providers.