Unified Communications

With 40% of time at work spent on administrative chores, inefficient communication is a big problem in business. Find out how to use tech to reduce wasted time in meetings, spend less time in your inbox and improve the way your company collaborates.

About the presenter: Ray Gillenwater is the Co-founder and CEO of SpeakUp (getspeakup.com) an Enterprise Collaboration platform that enables collaborative problem solving and ideation. A student of Communications and a former executive at BlackBerry, Ray will share his experience and recommendations to help improve communication at your company.

A lot has changed in the way we communicate for business. A decade ago, most organizations had employees who came to the office every day, used desktop computers and desk phones, and stopped communicating for work when they went home.

Today, people communicate for work anywhere, anytime, and on any device. Per Forrester, sixty-six percent of employees use two or more mobile devices for work. And according to Frost & Sullivan, nearly 25 percent of employees work from home or the road. What’s more, the desk phone is not the only business device. Based on a RingCentral survey, 35 percent of employees are using their mobile phones for work even when they are in the office. And nearly 80 percent of employees text for business, with 32 percent reporting that they’ve even closed a business deal via text.

Even with these undeniable business behavior changes, the vast majority of companies haven’t optimized their communications infrastructure for mobile workforces or BYOD.

Join this webinar to get ahead of the pack and learn the benefits of a cloud communications solution that supports the new world of work.

•Understand the trends driving mobility and behavior changes in the work place, with Melanie Turek, VP of Research for Enterprise Communication & Collaboration, Frost & Sullivan.
•Get the real story from a business that has addressed their mobility needs first hand from Adam Fishman, director of growth and operations for Lyft, a community ride-sharing service.
•Hear how a cloud communications solution is addressing several challenges businesses face in the new work world from Nisha Ahluwalia, VP of product marketing at RingCentral.

When video conferencing works like you do, it naturally becomes a part of every meeting you make. In this webinar, we will share the techniques you can use to elevate your user adoption and highlight the features that make Lifesize Cloud as lifelike and as natural as meeting in person. Come learn from Sr. Product Manager Rafi Anuar as he shares his expertise and best practices for:
• Scheduling and conducting meetings on Lifesize Cloud
• Deploying room video systems with Lifesize Cloud
• Participating in Lifesize Cloud meetings from anywhere, anytime
• Utilizing Lifesize Cloud as a full-featured audio bridge

Follow us on Twitter @LifesizeHD and use the hashtag #AskLS to ask questions.

With 75% of enterprise users reporting that they use their cell phones for making work calls, the inevitable question we must ask is, "can we just run our business on cell phones and ditch the PBX?" In this webinar, we will review the massive changes in the wireless landscape that have made this viable in the past 3 months, the solutions that make it possible and what implications this has for the modern BYOD organization.

See the power of ShoreTel's Unified Communications solution
Product and Architecture Overview
Brilliantly Simple Management and Administration
Brilliantly Simple Management and Administration

Unified Communications - How to do more with less and keep your customers happy.

Join us for a 30-minute live session every Friday, where we’ll tour the RingCentral interface, discuss the latest innovations and features available on the RingCentral platform, and share best practices on leveraging cloud communications for your business. This session features a live demo of RingCentral Office and an open Q&A session led by a Sales Engineer.

This week tune in and learn about how RingCentral integrates with Google Gmail, Calendar, Docs and more.

Get actionable, measurable and research-based advice on how to improve sales productivity. Research shows that a major factor in sales productivity is time actually spent selling. Learn how to meet growth objectives with existing resources by eliminating time sinkholes.

The online recruiting experience has come a long way since online job boards were launched in the late 1990s. Innovations from consumer applications, including ecommerce and mobile-first apps, have improved the application process, making it easier, more intuitive, and “consumer-esque.”

Join us for a 45 minute webinar with Vikram Subramaniam, EVP and General Manager at Findly, as he discusses how technological developments in ecommerce, mobile and other online innovations have influenced the recruiting process. With a wealth of experience developing key products for consumer companies like eBay and Netflix, Vikram will share why these features work and how you can implement them to improve your candidate experience.

Advances in Unified Communications are being driven in large part by the necessity of enabling a remote and mobile workforce to be as connected as those in the office. As a result, communications platforms must evolve into truly unified, personal solutions to meet the needs of the changing mobile workplace. Zeus Kerravala, founder and principal analyst with ZK Research, will discuss his new white paper titled “Mobility Drives Need for Personal Unified Communications.” In this webinar, Zeus will detail why a shift to a Personal UC strategy is critical for increasing productivity and engagement with employees, customers and partners, and provide recommendations IT leaders can put in action today to gain and maintain a competitive edge.

Based on recent research by analyst Bob Larrivee of AIIM, this webinar will address how organizations can leverage technology to identify, evaluate and optimize business processes to increase operational efficiency.

Join us as we explore:
- Drivers for problem-solving, tracking KPIs, process failures and workflow management
- How technology can reduce errors and exceptions that lead to lost business and non-compliance
- Increasing visibility to optimize processes, reduce costs and deliver a superior customer experience

Goals Setting and OKRs (Objectives and Key Results) are experiencing a major growth spurt as companies are looking for better ways to execute on business strategy. This surge in popularity has brought a lot of companies, friends, and former co-workers to our doorstep asking for advice on OKRs.

In this webinar, we will share valuable industry stats, best practices and war stories from high-performing companies like Intel and Google on how goals can help drive valuable business results.

See the power of ShoreTel's Unified Communications solution
Product and Architecture Overview
Brilliantly Simple Management and Administration
Brilliantly Simple Management and Administration

Choosing the right provider for your business can be a very challenging and frustrating task with an overwhelming number of options available. In this webinar, hear Vermon Girouda, FinFit's Director of IT, outline his process for choosing the communications provider and describe how FinFit:

— Saved 60% on their phone bill
— Improved their internal communications and response times
— Received a much more robust feature set
— Eliminated administrative and billing headaches

Giroud says, “I measure a company by how well it responds when you have issues. RingCentral has very professional people who know what they are talking about.”

Transactional lawyers face many challenges in managing the organisation and circulation of legal documents between parties.

Attend our webinar to learn about best practice and discover new technology for managing your legal deal admin in a secure, organised way. Find out how to: make deals more efficient, cut costs, and improve your overall experience.

Chances are, your marketing team has perfected the use of email marketing to acquire new customers or stay in touch with existing ones. But did you know that the same tactics can help your recruiting team find new job seekers and keep existing candidates warm?

Join us for a 45 minute webinar with Angela Zener, VP of Product Marketing at Findly, as she shares tips for optimizing your candidate email strategies, including automation, personalization and performance tracking. Extracting best practices from her product marketing and lead generation roles at top technology companies including SAP and LexisNexis, Angela will share strategies that marketers and recruiting professionals alike should integrate into their customer acquisition and retention plans.

Where do you start when choosing a business phone system? You need to choose a product that works right from the start so you can stay focused on your business.

In this live presentation, Forrester Research Analyst Henry Dewing talks about issues concerning business owners and IT departments, including: BYOD, improved customer service, and collaboration You'll also hear a real-world experience from Finfit's Director of IT, Vernon Giroud who successfully rolled out a new system to his highly dispersed work force.

Join this eSeminar and learn:

-How FinFit saved 65% on their phone bill
-How they quickly brought 60 remote offices into the cloud
-Who the market leaders in cloud communications are

ShoreTel Enterprise Contact Center (ECC) is an all-in-one solution that provides complete multimedia and outbound capabilities. By leveraging ShoreTel's UC platform, agents can work anywhere and provide excellent customer experience and low Total Cost of Ownership

RingCentral for Zendesk empowers your customer support by merging your phone system with your Zendesk account. Make and receive calls with ease from tickets, take notes on service for your end users without having to jump back and forth between your cloud phone system and Zendesk.

File sync and share makes collaboration simple. Individuals and teams can work together across multiple offices and geographies easily -but how do you balance your users’ ease-of-use and your organisations control and protection?
Join us for the upcoming webinar, where you’ll learn:
• The positive impact secure collaboration can have on the modern workforce
• Boost end user productivity and mobility while keeping company data secure
• How admins can implement strict control over permissions and access

With the advent of proprietary video calling services like Apple's FaceTime, Microsoft Skype and Google Hangouts, more people are adopting video calling in their personal lives. But they're quickly discovering that these "free apps" often aren't good enough for business! Discover why all HD video conferencing is NOT created equal. Industry expert and video evangelist Simon Dudley shares his insights on this webinar recording.

Topics discussed in this webinar include:
- Are Skype and Google Hangouts opposite ends of the same problem -
- Why is this presentation not a video conference
- What matters about human connections
- The power of Metcalfe’s Law – The utility of a network increases at the square of the number of nodes within it
- A quick comparison of Skype and Hangouts
- Where all these different technologies fit
- Why all solutions are not the same
- Who really should be scared of Skype and Hangouts
- Considerations when thinking of this technology
- The future of video communications

Video communications technology need to be above a certain subjective level of quality before it can actually be considered a useful replacement to meeting people in person. Skype and Hangouts are valuable tools, but fulfill a different role than what Lifesize is meant for.

For the ultimate quality of experience, use professional grade video conferencing. If you want to disseminate data to large groups with limited interaction, Skype and Google Hangouts can work.

For more info about Lifesize visit http://www.lifesize.com/demo

See a live demo of the ShoreTel Sky solution featuring ShoreTel phones, integrated cloud applications, and world-class service. Because we design and build the complete solution, you’re assured an exceptional, unified user experience.