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Collaboration and UC

  • 2018 UC Trend Watch
    2018 UC Trend Watch Dave Murphy, IR Recorded: Jan 18 2018 57 mins
    2017 has been a big year in UC, the increased impacts of AI, Microsoft's announcement Teams, Avaya exiting Chapter 11 and Cisco's continued march toward the cloud, just to name a few.
    What will 2018 have in store? Join this webinar to get the lowdown on predictions for 2018 so you can stay ahead of the game.
  • Challenges and Opportunities in Workflow Automation for the Modern Workforce
    Challenges and Opportunities in Workflow Automation for the Modern Workforce Chris Marsh, 451 Research Director | Ryan Duguid, Nintex SVP of Technology Strategy Recorded: Jan 11 2018 60 mins
    Designing and managing complex, specific and even specialist work is no longer only the remit of centralized teams of specialist project managers, analysts and process experts. Companies are looking for looser, more matrixed, decentralized and collaborative forms of organization, they are reconsidering processes, people and technology as part of this shift with a focus increasingly on enabling these types of work to be done by business leaders and their teams.

    Unfortunately the traditional mix of collaboration, team, task, project and business process management tools are struggling to deliver the balance of cohesive, flexible and extensible work processes business teams need.

    They need a way of building automated processes that span across different systems and applications so that their myriad tactical workflows can be elevated into a strategic mesh of operations, giving them new ways to think about organizational culture, business agility, employee engagement, work throughput and customer satisfaction.

    In this webinar Chris Marsh, Director of Workforce Productivity and Compliance at 451 Research and Ryan Duguid, SVP of Technology Strategy at Nintex will discuss the trends, pain points and opportunities around content and workflow automation for the modern workforce.
  • SD-WAN in Retail: Powering Security and Segmentation for Digital Transformation
    SD-WAN in Retail: Powering Security and Segmentation for Digital Transformation Parag Thakore, VP of Product Management; Fan Gu, Product Manager Recorded: Jan 10 2018 35 mins
    In the last ten years, the profile of network traffic has completely changed from the ten years before that. The internet of things (IoT), the variance and number of connected devices, video, images, voice, credit card data and payments processing, wifi, and much more has changed the requirements of what networks must support today.

    Retail, specifically, must support various types of network traffic and each must be treated differently, such as separating PCI traffic from guest wifi from voice. This is where segmentation plays a strategic role.

    This webinar will cover the following topics:
    - What is segmentation as it relates to SD-WAN.
    - Why segmentation matters in Retail, illustrated with use cases.
    - A live demonstration segmentation with SD-WAN.
  • Protect users and data in a mobile-first, cloud-first world
    Protect users and data in a mobile-first, cloud-first world Heath Lawson and Kevin Miller, Microsoft Recorded: Jan 5 2018 42 mins
    Embrace a more agile corporate future in the cloud

    What was once limited to the confines of the on-premises world now extends to the cloud and mobile devices. On-premises solutions can no longer keep up with the identity management, device management, and information protection needed in a mobile-first, cloud-first world. That's why we created Microsoft Enterprise Mobility + Security, the only comprehensive mobility solution designed to help manage and protect users, devices, apps, and data.

    Join this webinar to learn how to:

    Safeguard your corporate data and enable more secure collaboration.
    Manage single sign-on across devices, your datacenter, and the cloud.
    Transition gradually from your own datacenter to the cloud.
  • Help protect your organization with compliance solutions
    Help protect your organization with compliance solutions Tina Ying and Om Vaiti, Microsoft Recorded: Jan 5 2018 43 mins
    Overcome your organization's hurdles to regulatory compliance

    Achieving organizational compliance is no easy task, what with an average of 201 updates every day from 750 different regulatory bodies. Research shows that 65% of firms rank “design and implementation of internal processes” as their biggest hurdle to achieving GDPR compliance.

    Join this webinar to:
    - Learn the shared responsibility model for managing data on Microsoft Cloud Services.
    - Discover how Compliance Manager works to help you improve your compliance posture.
    - Find out how you can sign up for the Compliance Manager preview program.
  • Unified Communications in 2018 - 12 predictions
    Unified Communications in 2018 - 12 predictions Matthew Jackson, Senior solutions engineer IR Recorded: Dec 20 2017 31 mins
    UC moves quickly from on premise to cloud to mobility. Hear our predictions for 2018 including vendors like Microsoft, Avaya to Cisco. Also key technologies like cloud, mobility, contact centre and testing.
  • Lifesize Deep Dive: A look at the engine that powers collaboration.
    Lifesize Deep Dive: A look at the engine that powers collaboration. Scott Rankin, Global Director of Sales Engineering, Lifesize & Amanda Etheridge, Sr. Product Marketing Manager, Lifesize Recorded: Dec 19 2017 44 mins
    In this unique webinar we’ll cover:

    -The Lifesize Portfolio: what it does and why it matters
    -The Lifesize Icon 450: a zoomed in view of camera quality, smart framing, specs and more
    -The Lifesize Phone HD: a close up look at sound quality, ports and all.
    -The Brand New App: Take a tour of the interface

    Plus we’ll have time for Q&A from our product experts.
  • Microsoft Teams & Skype for Business - the road ahead for collaboration
    Microsoft Teams & Skype for Business - the road ahead for collaboration David Branscome, Microsoft | David Tupling, IR Recorded: Dec 14 2017 61 mins
    When Microsoft launched Teams in 2016 many wondered what this would mean for Skype for Business. Join us to hear from Microsoft's David Branscome on the road ahead for Intelligent Communications and collaboration.
  • Osterman Research Report: Assessing the Total Cost of Veritas Enterprise Vault
    Osterman Research Report: Assessing the Total Cost of Veritas Enterprise Vault Michael Osterman, Osterman Research Recorded: Dec 13 2017 57 mins
    Many organizations are evaluating cloud-based archiving solutions by performing comparative cost analyses against legacy on-premises systems. However, constructing a true comparative analysis can be difficult because the software, hardware, storage, and infrastructure costs of on-premises systems are often distributed across multiple IT cost centers or are simply difficult to estimate.

    Join Actiance and Michael Osterman of Osterman Research as we discuss the results of an Osterman survey on the actual costs of maintaining and operating a Veritas Enterprise Vault environment versus a cloud-based archiving solution.

    During this webinar, you will learn about:

    – Real world cost experiences in managing on-premise archives

    – How the survey results have led to the development of a TCO model to help you determine your own cost comparison

    – How the Actiance Platform offers a significantly lower cost of ownership while providing an architecture to support your archiving needs
  • Prognosis for UC Deminar (December)
    Prognosis for UC Deminar (December) Chuck Geisler, Senior Solutions Engineer Recorded: Dec 13 2017 35 mins
    Join our monthly live demo webinar, hosted by an IR Solutions Engineer with live Q&A.
  • A Customer Story - A WAN Strategy that Unifies the Enterprise and Enables Growth
    A Customer Story - A WAN Strategy that Unifies the Enterprise and Enables Growth Daan Muizer, Stolt-Nielsen & Ferran van den Berg, Videns Recorded: Dec 13 2017 61 mins
    With offices in 30+ countries, a de-centralized network infrastructure, and a company-wide migration to cloud applications, the existing mix of MPLS and internet across sites was hugely limiting to Stolt-Nielsen’s future growth strategies.

    Of major importance was moving to a platform that connected Stolt-Nielsen’s entire network to the same applications no matter where offices were located, guaranteeing that those applications were always accessible, and provided a high-quality experience for all users.
    Stolt-Nielsen was using Office365, Skype for Business, and file replication across the entire organization and wanted every user to have the same experience regardless of location. Stolt-Nielsen turned to VeloCloud Managed Service Provider, Videns, to re-think its network strategy and transform the WAN.

    In this webinar, Stolt-Nielsen and Videns discuss the benefits they were looking to achieve, what the alternative solution evaluation process looked like, and the results attained with a new infrastructure.
  • Shift Left: How testing early and often is best for the business and customer
    Shift Left: How testing early and often is best for the business and customer Nancy Gohring 451 Research and Steve Feloney CA Technologies Recorded: Dec 12 2017 50 mins
    Organizations in most any industry are feeling increasing pressure to move fast. But at what cost? Some have learned the hard way that skipping crucial processes, like testing, damages performance and impacts customer sentiments on your brand. In this case, the fast time to market becomes meaningless.

    Smart businesses are adapting to a shift left strategy. These teams are learning how to incorporate testing early and often in the release cycle, supporting business requirements to move fast while ensuring high-performing products and quality. But getting there isn’t easy. In this webinar, we’ll cover:

    •Testing tools: tool choice is important. Not all tools have been designed to support this new paradigm.
    •Integrations: to be effective, testing tools must integrate easily with the tools and processes modern teams use, including CI/CD and APM products. Further, these tools must be very easy to use, specifically for developers.
    •Organizational models: shifting left requires changes to traditional organizations and culture. We’ll share insight into the successful models we’ve seen.
  • Best Practices for Migrating to Office 365
    Best Practices for Migrating to Office 365 Robert Cruz, Senior Director of Information Governance, Actiance & Justin Frech, Systems Engineer, VerQu Recorded: Dec 12 2017 40 mins
    Prior to 2010, email messaging and archiving technologies were primarily deployed behind the firewall, with accompanying investments in storage, hardware, infrastructure, and IT resources. Since then, employee communications volume and variety have continued to explode –along with the cost and management hassle. Unfortunately, this time period has also witnessed an explosion of users utilizing their own devices, unsanctioned communications channels, and personal storage locations to get their jobs done.

    Now, as messaging systems move to Office 365 many are asking: Is the move to Office 365 also the right time to gain control over other employee communications channels, and if yes, what’s the best way to do it successfully?

    To answer this and other questions, join Actiance and VerQu as we explore:

    •Best practices in moving employee communications to Office 365
    •Steps to consider before beginning the migration process
    •How to assess regulatory compliance and eDiscovery implications when migrating to Office 365

    We will conclude with a discussion of how Actiance can help organizations harness Office365, while gaining control over the latest communication channels to ensure that companies meet regulatory compliance and eDiscovery demands.
  • The State of Play of FirstNet
    The State of Play of FirstNet Bill Schrier, Senior Advisor, First Responder Network Authority (FirstNet) Recorded: Dec 8 2017 24 mins
    What's the status of FirstNet's state opt-in benefits and how does the network help support public safety? Also, what are the benefits of connecting first responders to IoT and Smart Cities? These are the question that Bill Schrier will answer on this LIVE PODCAST by NMG Media.
  • What the New Network Paradigm Will Be: Outcome-Driven Networking and SD-WAN
    What the New Network Paradigm Will Be: Outcome-Driven Networking and SD-WAN Bob Laliberte, Sr. Analyst, ESG and Rachna Srivastava, Sr. Director Product Marketing, VeloCloud Recorded: Dec 7 2017 53 mins
    Legacy network procedures and processes are traditionally focused on the individual steps required to implement change and initiate actions. Even with the automation of various steps within the process, there remains much investment of time and human resources to manually configure every activity.

    But as networks increase in complexity, especially with the transition to cloud-based applications and services, throwing manpower at the problem, is not scalable. Instead, organizations are adopting Cloud-DelIviered SD-WAN and as an extension, outcome-driven networking. With outcome-driven networking, organizations determine the outcome they need to deliver and allow the network intelligence and automation SD-WAN provides to revolutionize their IT teams and their businesses.

    In this webinar, ESG senior analyst, Bob Laliberte, introduces outcome-driven networking and why it is changing the network world, including:
    • Challenges faced by networks
    • The components of a robust outcome-driven networking approach
    • Key benefits to deploying an outcome-driven SD-WAN
    • ROI on implementing outcome-driven networking
  • From Supervision to Surveillance
    From Supervision to Surveillance Mitch Atkins, Founder and Principal at FirstMark Regulatory Solutions Recorded: Dec 7 2017 58 mins
    Is your day spent plowing through endless piles of messages, while policy violations may lie hidden in your data? How can you make daily review easier while – at the same time – ensure you are addressing topics that are of greatest interest to regulators?

    Today, compliance officers of financial services firms are challenged by information like never before. Data volume is doubling every 18 months and new forms of electronic communication emerge regularly, making supervisory review workloads untenable. At the same time, SEC/FINRA/IIROC regulatory scrutiny over supervisory compliance practices has never been higher, with stiff regulatory fines appearing in the news almost daily. Clearly, conducting review of today’s communications with tools designed 10+ years ago for email is not sustainable.

    Join us and our special guest, Mitch Atkins, founder and Principal at FirstMark Regulatory Solutions, for a discussion of the issues impacting supervisory review, and how firms can re-focus efforts on the identification and mitigation of complex compliance risk. In this webcast you’ll learn:

    •Common compliance risks faced by broker-dealers and their impact on FINRA priorities in 2016;
    •How the growth of non-email is impacting compliance review;
    •Emerging best practices in managing review volumes and conducting compliance surveillance
  • Turbocharge Customer Experience in Your Next Digital Transformation Initiative
    Turbocharge Customer Experience in Your Next Digital Transformation Initiative Robin Gareiss, President, Nemertes Research Recorded: Dec 7 2017 61 mins
    All the rage these days is about improving customer experience (CX). It's a cornerstone of any digital transformation strategy. But how, in practice, do companies do it? Which technologies are must-haves, particularly in the contact center, and which should be on the planning list?

    Nemertes Research has conducted an in-depth study tracking the digital transformation initiatives of 798 organizations across 12 countries, and another with 223 companies examining contact-center technologies and best practices.

    This webinar provides IT and business professional with data-based, actionable advice for prioritizing technology investments that bolster customer experience for 2018 and beyond. You'll also learn how companies define digital transformation--and where CX fits in, based on real-world case studies. And, we'll cover how to build an effective business case for your next CX-driven initiative.
  • Transforming the Digital Customer Experience
    Transforming the Digital Customer Experience Danny Johnson Director of Strategic Enterprise Networks, Verizon Enterprise Solutions Product Marketing Recorded: Dec 7 2017 53 mins
    Digital transformation. It’s disrupting every industry and impacting how you deliver a great customer experience. Companies that ignore it risk their very survival; but those that embrace it can dramatically improve customer satisfaction and drive greater value. The truth is, keeping up with bandwidth demands and continuing innovation, while transitioning from manual processes to end-to-end digital processes, is extremely difficult on their own. Plus your customers have an expectation of your brand to be available 24x7 and deliver at any time of the day or night that they desire.

    Join our live webinar and learn:
    · Why digital transformation will only be successful if you begin with the customer in mind.
    · What digital technologies are being used by top companies to maximize customer satisfaction and drive revenues.
    · How to define the best approach to transforming the customer experience for your industry/organization.

    Danny Johnson
    Director of Strategic Enterprise Networks, Verizon Enterprise Solutions Product Marketing

    Tim Stevens
    Global Lead for Vertical Marketing

    Forrest Carr
    Director of Business Innovation & Digital Experience
  • Hochverfügbarkeit im Datacenter
    Hochverfügbarkeit im Datacenter Herbert Szumovski Veeam, Markus Kunstmann Cisco Systems Recorded: Dec 7 2017 29 mins
    Flexibilität, Einfachheit und Automatisierung sind momentan die Treiber von neuen Infrastrukturlösungen im Rechenzentrum. Dabei darf das Thema Verfügbarkeit natürlich nicht zu kurz kommen! Um es für unsere Kunden und Partner noch einfacher zu machen hat sich Cisco aus diesem Grund entschieden die Veeam Availability Lösungen ins Cisco Portfolio aufzunehmen.

    In unserem Live Webinar zeigen wir Ihnen, wie mit Veeam Availability Lösungen auf Cisco UCS und HyperFlex einfach und flexibel hochverfügbare Services bereitgestellt werden und welche Vorteile das für Sie bringt.
  • Best Practices for Legacy Archive Migration
    Best Practices for Legacy Archive Migration Robert Desteno, CEO, Archive360 & Bill Tolson, Actiance Recorded: Dec 6 2017 59 mins
    Since the late 1990’s, corporate email archives have become a necessity for many organizations, especially for those in regulated industries or those faced with ongoing eDiscovery requirements.

    Email archives were seen as the only workable solution to capture, secure, manage and make searchable, those emails and attachments that government agencies requested or the courts demanded through eDiscovery requests.

    Prior to 2010, stand-alone, on-premise email archives were the go-to solution to ensure regulatory compliance and reduce eDiscovery risk. Cloud-based email archiving solutions were later introduced and have experienced phenomenal growth over the last several years. The adoption of cloud-based email archives has raised the question: Should you migrate your existing on-premise email archive data to the cloud, and if yes, what’s the best way to do it successfully?

    To answer this and other questions, Join Robert Desteno, CEO from Archive360 and Bill Tolson from Actiance as they explore this and other topics including:

    •The advantages of migrating to a cloud archive
    •Steps to consider before beginning the migration process
    •Best practices to ensure a successful migration
  • Panel Session: Battle for Enterprise Collaboration - Teams vs. Spark vs. Slack
    Panel Session: Battle for Enterprise Collaboration - Teams vs. Spark vs. Slack Robin Gareiss, Nemertes Research; Erin Leary, Boeing; Peter Morrissey, Syracuse University; Irwin Lazar, Nemertes Research Recorded: Dec 6 2017 60 mins
    The world of communications and collaboration is transforming drastically. Rather than disjointed voice, video, IM, and document sharing tools, companies are moving toward team collaboration--Microsoft Teams, Cisco Spark, Slack, for the most part, in addition to RingCentral Glip, Avaya Equinox, and others.

    The big question: Which solution is the best for each company's requirements? We will cover technology features, architecture, user interface, and costs. And, we'll explore how your decision will affect a company's infrastructure, security, governance, and application strategies moving forward?

    This panel will discuss and debate the various options for enterprise collaboration, with a focus on Teams, Spark, and Slack.
  • The Practical Execution of Security in the Enterprise
    The Practical Execution of Security in the Enterprise Gee Rittenhouse, SVP Security Business Group, Cisco; Mike Iwanoff, SVP/CISO/CIO, iconectiv Recorded: Dec 5 2017 28 mins
    As more of our business data will exist in the cloud and as the scale of IoT creates more weak links in the security chain, what systems in the network are designed securely that CIOs and CSOs can leverage? And will a lack of industry standards and technology architecture around the IoT makes it difficult to create security policies? Also, why do some contend that the IoT is impossible to secure?

    On this edition of NMGs podcast series, we invite Gee Rittenhouse, Senior Vice President, Security Business Group at Cisco and Mike Iwanoff, SVP/CISO/CIO at iconectiv.

    Key takeaways for listeners:

    a.Fraudsters are out in full force: Yesterday’s solution might not solve tomorrow’s problems/challenges

    b.Tips and Info: Top three things I can do to get more info/more data and improve my posture in this area
    •Threat Modeling
    •Risk Assessment
    •Risk Framework

    c.Determine whether you have the technology requirements for an acceptable risk posture:
    •Multi-cloud security
    •segmentation of the network
    •automation – allowing you to implement controls to recover from a threat, find the source and mitigate the threat from reoccurring.

    d.Communicate that risk posture to exec team and to the board - At the end, the company should know what their risks are and what
    they are willing to accept

    e.Understand the challenge and know that you don’t have to build your own security solutions.
  • Connecting Clouds: Getting There is ALL the Battle
    Connecting Clouds: Getting There is ALL the Battle John Burke, Nemertes CIO and Principal Research Analyst Recorded: Dec 5 2017 38 mins
    The cloud-powered enterprise is powerful, flexible, agile -- and vulnerable. Its forgotten Achilles' Heel, for many organizations: the network.

    Using multiple clouds to juggle the work of the organization is now standard operating procedure, but a failure to take into account cloud's impact on WAN and Internet links, and to manage the flow of data among clouds, can lead to skyrocketing costs and serious capacity crunches.

    Join Nemertes Research's John Burke as he shows you where the pain points lie, and the technologies that can help you eliminate the problems.