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Collaboration and UC

  • How Agent Analytics Bolsters CX
    How Agent Analytics Bolsters CX
    Robin Gareiss, President and Founder, Nemertes Research Recorded: Feb 27 2020 40 mins
    Financial-services organizations must manage some of the most complex customer interactions of any industry. Customers have high expectations for knowledgeable service reps handling sensitive financial questions quickly, accurately, and following all regulations.

    Improving customer experience starts with empowering agents to serve them effectively. Doing so requires analytics and artificial intelligence.

    This webinar will showcase how financial-services companies are leveraging agent analytics and AI assistance to give them data, knowledge, and context to deliver stellar customer experience. Nemertes will present real-world data showing how these technologies can boost revenue, improve customer ratings, and reduce cost.
  • SD-WAN Helps Enterprises Navigate A Successful WAN Transformation
    SD-WAN Helps Enterprises Navigate A Successful WAN Transformation
    Marie-Christine Guichard, SDN-NFV - Business Solutions Expert, Kontron and Aamer Akhter, Product Line Manager from VMware Recorded: Feb 27 2020 44 mins
    Cloud/SaaS migration is key to digital transformation. In this fast-moving world, enterprises have to consider new operating models that generate additional revenue streams while reducing costs. Flexible, reliable and secure enterprise WAN is quickly becoming a bigger part of this equation with SD-WAN serving as a foundation. Enterprises should carefully select the right SD-WAN solution, delivered by the right partner.

    In this webinar, you will learn:
    - How legacy WAN architecture inhibits WAN transformation
    - The essential elements of an enterprise SD-WAN solution
    - What services should be considered for successful SD-WAN implementations
    - How a managed service provider can deliver secured IT & OT infrastructure
  • SD-WAN as-a-Service For A Secure And Flexible WAN
    SD-WAN as-a-Service For A Secure And Flexible WAN
    Clifford Grossner, IHS Markit | David Ginsburg, Aryaka | Bruno Stuart-Torrie, Amplexor Recorded: Feb 25 2020 62 mins
    As enterprises undergo digital transformation and consume greater numbers of SaaS-based applications – often from multiple cloud service providers – IT teams have become burdened with increasingly complex networks and higher security risk profiles in the face of finite WAN management resources. In response, enterprises are looking to managed service providers, telcos and vendors to rearchitect their legacy WAN infrastructure with SD-WAN, change capex to opex, and introduce new flexibilities.

    Enter SD-WAN as-a-Service, which enables IT teams to achieve opex efficiencies and to gain a global and regional SD-WAN infrastructure that they can have securely managed or co-managed to meet the new WAN demands that digital transformation presents.

    Moving forward, enterprises will increasingly demand SD-WAN as-a-Service as they begin to focus on connectivity for edge computing and continue to pursue a multi-cloud approach.

    In this webinar, experts from IHS Markit and Aryaka are joined by Amplexor, an Aryaka customer, to discuss SD-WAN’s ability to enable a cloud consumption model with increased security and flexibility.

    Key Topics for Discussion:
    •Learn about top SD-WAN, enterprise edge and multi-cloud drivers
    •Understand SD-WAN DIY deployment complexities
    •Gain insight into SD-WAN’s ability to enable a cloud consumption model
    •Learn how SD-WAN can be utilized to provide a more secure global and regional network infrastructure
    •Hear about successful enterprise SD-WAN as-a-Service deployments
    •Hear directly from Aryaka customer Amplexor on how they successfully deployed SD-WAN
  • Application Hosting on Catalyst 9000
    Application Hosting on Catalyst 9000
    Sai Zeya, Technical Marketing Engineer, Cisco Systems Recorded: Feb 25 2020 55 mins
    This session will cover step by step guide to host native docker application on Cisco Catalyst 9000 application environment. We will walk through application networking, application resources profiles and IOS level configuration required to install applications on IOS-XE with Cisco Catalyst 9K switch. We will also cover application orchestration via Cisco DNA Center.
  • Enhancing Artificial Intelligence with Human Insight
    Enhancing Artificial Intelligence with Human Insight
    Dan Miller, Lead Analyst and Founder, Opus Research; Patrick Nguyen, Chief Technology Officer, [24]7.ai Recorded: Feb 20 2020 49 mins
    How Companies Make the Most Out of Conversational AI Investments

    Opus Research and customer care experts [24]7.ai discuss how orchestrating interactions that involve AI and customer service live agents is no longer an “either/or” proposition – it now means blending the best of both in ways that take advantage of what each does best.
  • The Journey to Telco SD-WAN Managed Services
    The Journey to Telco SD-WAN Managed Services
    Ankur Tarnacha, Sanjay Srinivasan & Sasha Emmerling Recorded: Feb 20 2020 57 mins
    This webinar examines the telco journey to SD-WAN, identifying key success criteria and ingredients to enable enterprises on their road to DX. Several market developments including cloud, IoT, and AI have aggregated to elevate SD-WAN’s role to address customer needs at the edge. The webinar will explore these market developments and the role of technology providers such as VMware in accelerating the telco journey to SD-WAN.

    Presented by Ankur Tarnacha, Director at IDC, Sanjay Srinivasan, Chief Architect at Vonage & Sasha Emmerling, Senior Director of Marketing at VeloCloud, now part of VMware
  • Take Your IG Program to the Next Level with Continuous Auditing and Analytics
    Take Your IG Program to the Next Level with Continuous Auditing and Analytics
    ARMA’s Nick Inglis and Ann Snyder; and ASG Technologies’ VP of Strategic Content Solutions, Jim Maguire Recorded: Feb 19 2020 57 mins
    Information governance (IG) is not a once and done effort. To fully enable your information to be a useful asset and reduced liability, it must be effectively governed throughout its lifecycle. But, often, IG projects are executed in silos or as single point in time/one-off efforts.

    Have you encountered any of these scenarios?
    • You’ve updated your policies and trained your employees on handling sensitive information. Are you sure they understood the policy and are complying? What if you could identify and correct policy deviations as they occurred?
    • You’ve done a massive data remediation project, cleaning up file shares and data stores. Have people resorted to the habits that led to the cleanup? What if you could keep your information stores tidy and avoid a costly redo of the remediation?
    • You’ve performed a data reconciliation as part of a one-off cleanup or of a periodic reconciliation. Are the same errors and inconsistencies still cropping up? What if you could catch and clean these things in real time, improve the quality and reliability of your information, and reduce the burden of manual reconciliation?

    Continuous auditing and analytics can help you do all of the above (and more). By monitoring your information and alerting you when there are policy deviations or data inconsistencies, continuous auditing and analytics can help you address these issues in real time.

    Join ARMA’s Nick Inglis and Ann Snyder; and ASG Technologies’ VP of Strategic Content Solutions, Jim Maguire, for the “Take Your IG Program to the Next Level with Continuous Auditing and Analytics” webinar.

    You’ll learn how to use continuous auditing and analytics to monitor and improve compliance, identify and correct data inconsistencies in real time, improve efficiency, reduce the need for one-off cleanup efforts, gain insight into your data, and more.
  • Verizon Threat Research Advisory Center Monthly Intelligence Briefing (MIB)
    Verizon Threat Research Advisory Center Monthly Intelligence Briefing (MIB)
    Dave Kennedy, Managing Principal, Open Source Intelligence Recorded: Feb 19 2020 81 mins
    Join us—the Verizon Threat Research Advisory Center – for our Monthly Intelligence Briefing (MIB) to discuss the current cybersecurity threat landscape.

    This webinar will cover:
    •Current Intelligence Overview
    •Attacks and Threat Indicators
    •Latest Malware Trends
    •Significant Vulnerabilities

    If you have any questions that you'd like us to cover on the call, please send them to the following email address: Intel.Briefing@verizon.com
  • Eliminating SD-WAN Blind Spots: Top Insights for End-to-End Visibility
    Eliminating SD-WAN Blind Spots: Top Insights for End-to-End Visibility
    Arun Natarajan, Director of Product Marketing | Vikram Srivatsa R V, Senior Solutions Architect Recorded: Feb 18 2020 33 mins
    Are you blind-sided by WAN and cloud application performance? Are your employees complaining of slow application performance? Does your NOC lack end to end visibility? If your answer to these questions was yes, then this webinar is for you.

    End to end network visibility across first-mile, middle-mile and last-mile is a challenge for do-it-yourself SD-WAN solutions as well as for solutions offered by carriers. The problem stems from having multiple vendors – CPE manufacturers, last-mile broadband service providers, and MPLS providers. Building an umbrella NOC that combines these individual monitoring systems is both complicated and expensive.

    Also, a 360 degrees visibility solution must combine and correlate network visibility with the end-user application performance and produce actionable insights to improve application performance. A task that most network monitoring solutions are not capable of performing.

    In this webinar, we will learn:
    - Why 360-degree visibility that includes network and application is a challenge
    - How an end to end cloud-based visibility solutions can fill this gap
    - A demo of our Aryaka’s SmartInsights platform
  • Cyber Risk Monitoring: More Than a Score
    Cyber Risk Monitoring: More Than a Score
    Fredrick Van Keirsblick, Verizon and Mike Kimiecik, Verizon Recorded: Feb 13 2020 33 mins
    Cyber Risk Monitoring: More than a Score
  • How to Drive More Traffic from Search and Review Sites
    How to Drive More Traffic from Search and Review Sites
    Dana Albert Recorded: Feb 13 2020 57 mins
    Dana Albert of Yahoo Small Business will share secrets on how to stand out online and update your business information across search engines, social networks, maps and more from one dashboard and how to enhance your listing to attract new customers the moment they search.  We all know how damaging bad reviews can be to a business - he will share the best tools to track and enhance your online reputation on review sites. He will also show you actionable reports on how visitors interact with your listings by tracking everything from profile views to calls and get competitive insights.
  • Secure SD-WAN with Check Point and VMware: A Case Study
    Secure SD-WAN with Check Point and VMware: A Case Study
    Aviv Abramovich, Head of Security Services Product Mgr, Check Point and Nitin Kumar Ananda, Product Line Mgr, VeloCloud Recorded: Feb 13 2020 63 mins
    Assured performance and security are among the key considerations for the organizations while they migrate to the cloud. While cloud-delivered applications offer a myriad of benefits, including agility, accessibility, economy of scale, and ease of usage, they multiply the risk of cyber-attacks and performance degradation thanks to the very benefits of the Internet.

    Check Point and VeloCloud, now part of VMware, have joined forces to enable organizations to enjoy the best performance of SaaS-based applications without worrying about the security of the data in motion over the Internet or hybrid WAN.

    In this upcoming webinar, we will provide an overview of this integrated solution and provide insights into how a leading specialty chemicals provider achieved desired application performance and security at their branch offices while migrating from traditional WAN to secure SD-WAN. We will also discuss key benefits of the solution, including:

    · Simplified branch IT with cloud-delivered SD-WAN and real-time threat prevention

    · Enhanced performance and security without the complexity and maintenance of legacy infrastructure

    · Improved economics of implementation and efficiency of administrators

    Reserve your seat today!
  • Don't Fall Victim to Tax Identity Theft
    Don't Fall Victim to Tax Identity Theft
    Andres Ruz, Director of Information Security with Meriplex Recorded: Feb 12 2020 18 mins
    Since the Equifax data breach in 2017, Identity Theft has been an important subject for everyone to maintain awareness on. During tax season, it is critical for you to protect your Personally Identifiable Information (PII) against tax identity thief's, so your information is not exploited. Hear from Andres Ruz, Director of Information Security at Meriplex, why this subject is so important, what can you do today to protect your information, and what to do in case you do fall victim.
  • Design Principles for Scaling a Global SD-WAN Network
    Design Principles for Scaling a Global SD-WAN Network
    Ken Guo, Senior Technical Marketing Engineer at VeloCloud, now part of VMware Recorded: Feb 12 2020 58 mins
    As enterprises continue their digital transformation, SD-WAN remains at the forefront of the movement to improve branch and cloud connectivity. As part of this evolution, scaling the SD-WAN network becomes an essential ingredient for a large enterprise deployment. Join us to learn and discuss how VMware SD-WAN™ by VeloCloud® simplifies deployment and routing architecture. Topics to be discussed will include: network profiles, hierarchical network design, hub clustering and routing design, and Internet offload.
  • Prognosis for UC Live Demo [February 2020]
    Prognosis for UC Live Demo [February 2020]
    IR Senior Solutions Engineer Recorded: Feb 12 2020 34 mins
    Join our monthly live demo session of Prognosis for UC. The session is hosted by one of our Senior Solutions Engineers, providing an overview of Prognosis' capabilities to troubleshoot, monitor and optimize communications environments. With true multi-vendor visibility across Cisco, Avaya and Microsoft.

    The session also provides a great opportunity for live Q&A.
  • Network of Clouds: Driving WAN Transformation and Convergence with Security
    Network of Clouds: Driving WAN Transformation and Convergence with Security
    Steve Woo, Co-Founder and Senior Director of Product Management at VeloCloud, now part of VMware Recorded: Feb 12 2020 57 mins
    Evolving business requirements to deliver any user, any device connectivity to any cloud and any application demand a digital transformation that spans the distributed edge, data center, and cloud. The legacy WAN in the middle of this transformation is obsolete and must undergo a drastic change to be part of the new digital foundation.

    VMware is uniquely positioned to enable organizations to transform their WAN edge in order to build a strong digital foundation for new application adoption and multi-cloud deployments.

    Join this webinar to hear Steve Woo, co-founder of  VeloCloud, now part of VMware, discuss the VMware SD-WAN Network of Clouds for WAN transformation. You will learn how this powerful capability, along with the multiservice VMware Edge, provides the platform and vision for the convergence of networking and security, advanced analytics, and ecosystem partnerships.
  • Network of Clouds: Driving WAN Transformation and Convergence with Security
    Network of Clouds: Driving WAN Transformation and Convergence with Security
    Steve Woo, Co-Founder and Senior Director of Product Management at VeloCloud, now part of VMware Recorded: Feb 12 2020 57 mins
    Evolving business requirements to deliver any user, any device connectivity to any cloud and any application demand a digital transformation that spans the distributed edge, data center, and cloud. The legacy WAN in the middle of this transformation is obsolete and must undergo a drastic change to be part of the new digital foundation.

    VMware is uniquely positioned to enable organizations to transform their WAN edge in order to build a strong digital foundation for new application adoption and multi-cloud deployments.

    Join this webinar to hear Steve Woo, co-founder of  VeloCloud, now part of VMware, discuss the VMware SD-WAN Network of Clouds for WAN transformation. You will learn how this powerful capability, along with the multiservice VMware Edge, provides the platform and vision for the convergence of networking and security, advanced analytics, and ecosystem partnerships.
  • Network of Clouds: Driving WAN Transformation and Convergence with Security
    Network of Clouds: Driving WAN Transformation and Convergence with Security
    Steve Woo, Co-Founder and Senior Director of Product Management at VeloCloud, now part of VMware Recorded: Feb 12 2020 57 mins
    Evolving business requirements to deliver any user, any device connectivity to any cloud and any application demand a digital transformation that spans the distributed edge, data center, and cloud. The legacy WAN in the middle of this transformation is obsolete and must undergo a drastic change to be part of the new digital foundation.

    VMware is uniquely positioned to enable organizations to transform their WAN edge in order to build a strong digital foundation for new application adoption and multi-cloud deployments.

    Join this webinar to hear Steve Woo, co-founder of  VeloCloud, now part of VMware, discuss the VMware SD-WAN Network of Clouds for WAN transformation. You will learn how this powerful capability, along with the multiservice VMware Edge, provides the platform and vision for the convergence of networking and security, advanced analytics, and ecosystem partnerships.
  • Secure SD-WAN with Check Point and VMware: A Case Study
    Secure SD-WAN with Check Point and VMware: A Case Study
    Aviv Abramovich, Head of Security Services Product Mgr, Check Point and Nitin Kumar Ananda, Product Line Mgr, VeloCloud Recorded: Feb 11 2020 63 mins
    Assured performance and security are among the key considerations for the organizations while they migrate to the cloud. While cloud-delivered applications offer a myriad of benefits, including agility, accessibility, economy of scale, and ease of usage, they multiply the risk of cyber-attacks and performance degradation thanks to the very benefits of the Internet.

    Check Point and VeloCloud, now part of VMware, have joined forces to enable organizations to enjoy the best performance of SaaS-based applications without worrying about the security of the data in motion over the Internet or hybrid WAN.

    In this upcoming webinar, we will provide an overview of this integrated solution and provide insights into how a leading specialty chemicals provider achieved desired application performance and security at their branch offices while migrating from traditional WAN to secure SD-WAN. We will also discuss key benefits of the solution, including:

    · Simplified branch IT with cloud-delivered SD-WAN and real-time threat prevention

    · Enhanced performance and security without the complexity and maintenance of legacy infrastructure

    · Improved economics of implementation and efficiency of administrators

    Reserve your seat today!
  • SD-WAN Outlook: Key Trends & Key Issues for the Year Ahea
    SD-WAN Outlook: Key Trends & Key Issues for the Year Ahea
    Zeus Kerravala, analyst at ZK Research, James Maguire, editor at Datamation & Rosa Lear, director of marketing at VMware Recorded: Feb 7 2020 26 mins
    SD-WAN brings a level of control to wide area networks that's been missing for decades. Leading analyst firms expect SD-WAN adoption to continue to grow into the next decade, and given the technology's ability to support agility, cloud environments, and security, that's no surprise.

    Join James Maguire, the editor of Datamation; industry analyst Zeus Kerravala; and Rosa Lear of VMware to discuss the present and future of SD-WAN technology in this 25-minute webinar. Topics that will be discussed include:

    • SD-WAN and SASE
    • Securing SD-WAN in branch office and HQ environments
    • A look to where SD-WAN will be one year from now
  • SD-WAN Outlook: Key Trends & Key Issues for the Year Ahead
    SD-WAN Outlook: Key Trends & Key Issues for the Year Ahead
    Zeus Kerravala, analyst at ZK Research, James Maguire, editor at Datamation & Rosa Lear, director of marketing at VMware Recorded: Feb 7 2020 26 mins
    SD-WAN brings a level of control to wide area networks that's been missing for decades. Leading analyst firms expect SD-WAN adoption to continue to grow into the next decade, and given the technology's ability to support agility, cloud environments, and security, that's no surprise.

    Join James Maguire, the editor of Datamation; industry analyst Zeus Kerravala; and Rosa Lear of VMware to discuss the present and future of SD-WAN technology in this 25-minute webinar. Topics that will be discussed include:

    • SD-WAN and SASE
    • Securing SD-WAN in branch office and HQ environments
    • A look to where SD-WAN will be one year from now
  • SD-WAN Outlook: Key Trends & Key Issues for the Year Ahead
    SD-WAN Outlook: Key Trends & Key Issues for the Year Ahead
    Zeus Kerravala, analyst at ZK Research, James Maguire, editor at Datamation & Rosa Lear, director of marketing at VMware Recorded: Feb 7 2020 26 mins
    SD-WAN brings a level of control to wide area networks that's been missing for decades. Leading analyst firms expect SD-WAN adoption to continue to grow into the next decade, and given the technology's ability to support agility, cloud environments, and security, that's no surprise.

    Join James Maguire, the editor of Datamation; industry analyst Zeus Kerravala; and Rosa Lear of VMware to discuss the present and future of SD-WAN technology in this 25-minute webinar. Topics that will be discussed include:

    • SD-WAN and SASE
    • Securing SD-WAN in branch office and HQ environments
    • A look to where SD-WAN will be one year from now
  • SD-WAN Outlook: Key Trends & Key Issues for the Year Ahead
    SD-WAN Outlook: Key Trends & Key Issues for the Year Ahead
    Zeus Kerravala, analyst at ZK Research, James Maguire, editor at Datamation & Rosa Lear, Director of Marketing at VMware Recorded: Feb 7 2020 26 mins
    SD-WAN brings a level of control to wide area networks that's been missing for decades. Leading analyst firms expect SD-WAN adoption to continue to grow into the next decade, and given the technology's ability to support agility, cloud environments, and security, that's no surprise.

    Join James Maguire, the editor of Datamation; industry analyst Zeus Kerravala; and Rosa Lear of VMware to discuss the present and future of SD-WAN technology in this 25-minute webinar. Topics that will be discussed include:

    • SD-WAN and SASE
    • Securing SD-WAN in branch office and HQ environments
    • A look to where SD-WAN will be one year from now
  • Technology Debt to Technology Dividend @ the Speed of Business
    Technology Debt to Technology Dividend @ the Speed of Business
    Raman Mehta, CIO and VP at Visteon Recorded: Feb 6 2020 29 mins
    Join Raman Mehta, CIO and VP at Visteon as he takes you through strategies he put in place to align Visteon’s digital world with 10 000+ global employees across 18 countries in an industry undergoing major disruption. Learn how Tata Communications helped accelerate their digital transformation with a global collaboration infrastructure across Visteon’s high performance, cloud-centric network, to gain a competitive advantage while reducing costs.
  • Workplace Collaboration: 2020 Predictions
    Workplace Collaboration: 2020 Predictions
    Irwin Lazar, VP and Service Director, Nemertes Research Recorded: Feb 6 2020 48 mins
    What are the hot collaboration trends heading into 2020 and beyond? And more importantly, what should IT leaders do to ensure success? Join Nemertes' Service Director, Irwin Lazar, to learn the critical developments that will shape workplace transformation in the next year.

    The following topics will be covered:
    - Calling platforms and the shift to the cloud
    - Team collaboration as the new work hub
    - Meetings and video-centric collaboration
    - Workflows, APIs, and CPaaS
    - AI, Machine Learning, and Robotic Process Automation
    - Analytics, security, and management

    We look forward to sharing this information with you!
  • Exploring the Evolution of the Cloud in the Age of SD-WAN
    Exploring the Evolution of the Cloud in the Age of SD-WAN
    Saurabh Sandhir, VP Product Management, Nuage Networks Mar 3 2020 6:00 pm UTC 60 mins
    In a very short time we have witnessed a massive shift in cloud. From private enterprise clouds to the era of public clouds where hybrid and multi-cloud deployments are commonplace across most networks as enterprises were seeking the optimal mix of private and public cloud assets to drive business efficiencies. Up to this point, it was the enterprise reaching out to the cloud for compute services but now we are seeing evidence of the cloud reaching out to the enterprise as public clouds try to take advantage of Industry 4.0 trends such as IoT, industrial automation, smart manufacturing, and more. Through all of this turbulent change, the one constant that has become ever increasingly important is network automation through SD-WAN.

    In this webinar join Saurabh Sandhir, VP Product Management, as he takes you through a brief historical view of the evolution of the cloud and looks forward to what is coming next. Saurabh will discuss the importance of SD-WAN and why it is even more important now as enterprise networks have expanded beyond their traditional boundaries and the complexity of the network and the demands of business applications increase.


    Topics that Saurabh will cover include:

    - A brief historical recap of the cloud-based services
    - How and why cloud-based services are moving toward the enterprise
    - Why SD-WAN is more important now than ever before
    - The importance of security in this new era of the cloud and how best to protect enterprise networks
    - Why an SD-WAN managed service is an ideal way for enterprises to consume SD-WAN
  • Citrix Future of Work: 2020 Technology Trends
    Citrix Future of Work: 2020 Technology Trends
    Adam Pulsakowski, Senior Technologist, Citrix and Nick McQuire Vice President, Enterprise Research CCS Insight Mar 4 2020 10:00 am UTC 46 mins
    As we move into 2020, Citrix and CCS Insights will be talking you through the key technology trends we see in the Future of Work.

    This is the third webinar in a three part series around the Future of Work. You can watch the previous webinars here:

    Citrix Future of Work: Our Vision: https://www.brighttalk.com/webcast/17266/373298

    How The Intelligent Workspace Increases Productivity With Your Favorite App:
    https://www.brighttalk.com/webcast/17266/380046
  • Robotizing Entry into 3270 Screens Using Intelligent Automation Bots
    Robotizing Entry into 3270 Screens Using Intelligent Automation Bots
    Jeff Cherrington, VP, Product Management, ASG Technologies & Raghav Nyapati, Director, Product Management, ASG Technologies Mar 4 2020 5:00 pm UTC 60 mins
    Over time, technology has dramatically increased the efficiency of a business, however enterprises still face challenges when it comes to automation. In many organizations, mundane manual processes are spread across multiple applications, user interfaces and business unit silos reducing visibility across the entire organization, increasing human error, and hindering greater efficiency.

    Emerging technologies, such as RPA, are disrupting industries, the job market and the way we deliver work in the future by automating data entry into the mainframe. What will be the future of work when humans are augmented or assisted with robots?

    Join this webinar to:
    • Learn the key drivers for RPA, its market needs and value proposition
    • Experience RPA automation and integration capabilities with mainframes (3270 screens)
    • See unified automation showcased by interplay between both front end (RPA) and back end automation (Zena)
    • Discover use cases and applications of RPA across industries
  • Match Made in Heaven: SD-WAN for Azure, AWS, and Google Cloud Platform
    Match Made in Heaven: SD-WAN for Azure, AWS, and Google Cloud Platform
    Jaspreet Bhatia, Product Manager at VeloCloud, now part of VMware Mar 4 2020 6:00 pm UTC 60 mins
    IT organizations are adopting multi-cloud architecture to allow applications to run on the best platform, regardless of location. Traditional WAN is unable to support the requirements established by new cloud architectures, and without updating their networks, enterprises cannot take advantage of the benefits of cloud. In response, SD-WAN has become the primary on-ramp for branch and edge communications to and from the cloud. With an architecture built specifically to support cloud migration, SD-WAN platforms enable more secure, reliable, high-quality connectivity to a variety of cloud platforms, including Azure, AWS, and Google Cloud Platform. In this session, we will go into detail on how VMware SD-WAN™ by VeloCloud® acts as an enabler for your organization’s multi-cloud strategy, whichever one you use.
  • Deliver a great employee experience & take first step toward the future of work
    Deliver a great employee experience & take first step toward the future of work
    Peter Prose, Ana Ruiz and Kevin Binder - Citrix Mar 5 2020 10:00 am UTC 44 mins
    With Citrix Workspace with intelligence and microapps you can create a better experience so employees become more productive and engaged.
    A great employee experience is everything. It drives higher productivity and engagement, and ultimately, higher revenues and better customer satisfaction. Tune in to this one-hour webinar to learn the best way to get there – with Citrix Workspace with intelligence and microapps. This technology can be added to an existing Citrix infrastructure or newly-deployed. Citrix Workspace makes life easier for employees by enabling them to cut through the clutter and actually get work done. And for IT, managing digital workspaces from a single console is easy and effective.
  • Demystifying Cisco Orchestrators for Infrastructure as Code
    Demystifying Cisco Orchestrators for Infrastructure as Code
    Tony Dubiel, DevOps/Automation Lead for GES, Cisco Systems Mar 5 2020 9:00 pm UTC 49 mins
    By automating the software development lifecycle (code, test, to production) developers and operators (DevOps) are becoming more agile, reducing costs, and delivering a superb customer experience to their customers. Cisco Orchestration solutions extend the benefits of automation to the entire stack by treating each layer of the underlying infrastructure as Code (IaC). Orchestrators reduce the complexity of programmability, operational state, and visibility. In this session, we decode the differences between domain-specific workflow automation versus cross-domain orchestration. As there are many layers in the ‘stack’, achieving a goal of ‘Automate everything’ requires the right tool for the right use case. To that end, we will cover Cisco Cloud Center Suite (Workload Manager and Action Orchestrator), UCS Director, Intersight, and Network Services Orchestrator (NSO). A brief demo will showcase Open Source and Cisco Orchestration tools working hand-in-hand.
  • Citrix and Microsoft: A value-add across your workspace
    Citrix and Microsoft: A value-add across your workspace
    Jan-Christopher Gaertner Sr. Manager Product Management & Marketing Citrix Cloud Services EMEA Citrix Mar 10 2020 10:00 am UTC 59 mins
    Together, Citrix and Microsoft are ushering the workplace into the modern era. In this webinar, you will get the latest information on the Citrix and Microsoft partnership across all workspace, networking, and analytics offerings available today, as well as our vision for more integration as Citrix becomes a Microsoft Cloud Solutions Provider. Our experts will show you how Citrix solutions extend the capabilities of key Microsoft solutions—Azure, Office 365, Teams and Windows Virtual Desktop—with robust, enterprise‑grade tools that simplify management and enhance security.
  • Design Principles for Scaling a Global SD-WAN Network
    Design Principles for Scaling a Global SD-WAN Network
    Ken Guo, Senior Technical Marketing Engineer at VeloCloud, now part of VMware Mar 10 2020 3:00 pm UTC 60 mins
    As enterprises continue their digital transformation, SD-WAN remains at the forefront of the movement to improve branch and cloud connectivity. As part of this evolution, scaling the SD-WAN network becomes an essential ingredient for a large enterprise deployment. Join us to learn and discuss how VMware SD-WAN™ by VeloCloud® simplifies deployment and routing architecture. Topics to be discussed will include: network profiles, hierarchical network design, hub clustering and routing design, and Internet offload.
  • Better Agent Tools = Better Customer Service
    Better Agent Tools = Better Customer Service
    Robin Gareiss, President and Founder, Nemertes Research and Gayathri Krishnamurthy, Product Marketing Director, NICE inCont Mar 10 2020 6:00 pm UTC 60 mins
    Is your contact center system working against you? Research shows that agents’ No. 1 goal is helping customers – and their No. 1 challenge is struggling with hard-to-use tools. Agent desktops often lack contextual, relevant data to help them promptly solve customer problems—and capitalize on opportunities. That’s contributed to poor KPIs, such as handle times and first contact resolutions impacting customer experience. Agents can’t improve issue resolution unless their contact center improves access to better customer data, analytics, and applications.
    This webinar presents tools your team needs to:

    • Access customer data and context effortlessly
    • Improve customer success metrics with an integrated desktop
    • Improve customer experience through faster problem resolution
    • Reduce call backs by resolving the issues, the first time

    Streamlining agent technology with analytics tools gives them the speed to solve customer issues, right at the first interaction. And, organizations are uncovering measurable success metrics: Customer ratings improve by 51.9%, and operational costs drop by 22.7%, according to Nemertes Research.

    Join Robin Gareiss, President and Founder at Nemertes Research and Gayathri Krishnamurthy, Product Marketing Director at NICE inContact in this webinar!
  • Transform the employee experience with Microsoft Teams and Citrix
    Transform the employee experience with Microsoft Teams and Citrix
    Jeremy Schwartz, Nitin Sharma and Scott E. Lane - Citrix Mar 11 2020 10:00 am UTC 34 mins
    More than 13 million people now use Microsoft Teams every day — and more than 19 million use it weekly. With new workstyles and employees who want to work from anywhere, many organizations are leveraging communication tools like Microsoft Teams to improve collaboration and productivity for geographically-dispersed users. While Microsoft Teams is a robust solution allowing users to communicate with each other in today’s modern workplace, many IT admins need better capabilities for centrally managing their Microsoft Teams deployments. Citrix has partnered with Microsoft to deliver Microsoft Teams optimized for virtual workloads, ensuring that admins have the benefits of centralized management, and that they’re delivering a native-like Microsoft Teams experience for their end-users -- on their choice of devices, regardless of location. In this upcoming webinar, you’ll learn how Citrix HDX optimization for Microsoft Teams improves end-user productivity and value for your organization. In addition, you’ll gain a basic understanding of set-up requirements and strategies for virtual environments. Learn how Citrix optimizes Microsoft Teams for virtual environments
  • Getting started with Cisco SD-WAN Ansible Pipeline
    Getting started with Cisco SD-WAN Ansible Pipeline
    Stuart Clark, Developer Advocate, Cisco DevNet Mar 12 2020 8:00 pm UTC 32 mins
    Learn how to apply modern agile methods and tools to the deployment of Cisco SD-WAN topologies. Take a step towards NetDevOps by using Ansible and VIRL to build test environments, create infrastructure-as-code, and automate Day 0, Day 1 and Day 2 configurations.
  • Gaining Insights On Data And Performance - with Citrix Analytics
    Gaining Insights On Data And Performance - with Citrix Analytics
    Gerald Lavin, Sr. Manager Product Management & Marketing Mar 17 2020 10:00 am UTC 33 mins
    Need to boost operational efficiency, improve application performance, user efficiency and reduce risk? Discover how with Citrix Analytics.

    In this webinar we explore how Citrix Analytics aggregates data from multiple sources and uses machine learning to garner insights.

    Hear from our product experts on the latest capabilities and watch a demo to see how Citrix Analytics can help you improve application performance and boost user efficiency, amongst some of the many benefits.
  • Design Principles for Scaling a Global SD-WAN Network
    Design Principles for Scaling a Global SD-WAN Network
    Ken Guo, Senior Technical Marketing Engineer at VeloCloud, now part of VMware Mar 18 2020 4:30 am UTC 57 mins
    As enterprises continue their digital transformation, SD-WAN remains at the forefront of the movement to improve branch and cloud connectivity. As part of this evolution, scaling the SD-WAN network becomes an essential ingredient for a large enterprise deployment. Join us to learn and discuss how VMware SD-WAN™ by VeloCloud® simplifies deployment and routing architecture. Topics to be discussed will include: network profiles, hierarchical network design, hub clustering and routing design, and Internet offload.
  • Design Principles for Scaling a Global SD-WAN Network
    Design Principles for Scaling a Global SD-WAN Network
    Ken Guo, Senior Technical Marketing Engineer at VeloCloud, now part of VMware Mar 18 2020 1:00 pm UTC 57 mins
    As enterprises continue their digital transformation, SD-WAN remains at the forefront of the movement to improve branch and cloud connectivity. As part of this evolution, scaling the SD-WAN network becomes an essential ingredient for a large enterprise deployment. Join us to learn and discuss how VMware SD-WAN™ by VeloCloud® simplifies deployment and routing architecture. Topics to be discussed will include: network profiles, hierarchical network design, hub clustering and routing design, and Internet offload.
  • Verizon Threat Research Advisory Center Monthly Intelligence Briefing (MIB)
    Verizon Threat Research Advisory Center Monthly Intelligence Briefing (MIB)
    Dave Kennedy, Managing Principal, Open Source Intelligence Mar 18 2020 2:00 pm UTC 90 mins
    Topic: Mobile Security Index Report

    Join us—the Verizon Threat Research Advisory Center – for our Monthly Intelligence Briefing (MIB) to discuss mobile security threats and the current cybersecurity threat landscape.

    John Grim with the Verizon Threat Research Advisory Center will cover:
    •The current state of mobile security
    •Biggest 2020 Mobile Security Index takeaways
    •Mobile security breach prevention tips

    And then we'll turn things over to David Kennedy, Managing Principal, Open Source Intelligence to cover:
    •Current Intelligence Overview
    •Attacks and Threat Indicators
    •Latest Malware Trends
    •Significant Vulnerabilities

    If you have any questions that you'd like us to cover on the call, please send them to the following email address: Intel.Briefing@verizon.com
  • No Ivory Tower Marketing Here: SD-WAN, Straight from the SE’s Mouth to Your Ears
    No Ivory Tower Marketing Here: SD-WAN, Straight from the SE’s Mouth to Your Ears
    Sajjit Rajagopal, Senior Manager of System Engineering for SD-WAN at VMware Mar 18 2020 5:00 pm UTC 60 mins
    SD-WAN has been in the market for over five years now, but questions continue to arise with regards to use cases, network migration, interoperability with other systems, and more. In this webinar, we will highlight the contents of “SD-WAN 1:1 - The What, Why, and How,” a book written by VMware SD-WAN’s most experienced and knowledgeable systems engineers who sell, deploy, and engage with SD-WAN on a daily basis. Of the fourteen authors, two will join us to talk about their experience in putting this book together and will address customer pain points and the solutions for that pain that is addressed by SD-WAN.
  • Next-Generation Retail Experience with SD-WAN
    Next-Generation Retail Experience with SD-WAN
    David Turner, SD-WAN Technical Program Mgr & Robert Ford, Principle Tech, Meriplex & Michael Leonard, Sr. Product, VeloCloud Mar 19 2020 5:00 pm UTC 60 mins
    Retailers face numerous challenges as they seek to digitally transform their businesses. They need to worry not only about storefronts, but also headquarters, manufacturing and distribution sites, pop-up shops, and ecommerce. Generating a high quality and seamless user experience that meets the increasing consumer demand for convenience is key for the next-generation retail environment. VMware SD-WAN™ by VeloCloud® plays a crucial role in enabling a retail revolution by providing reliable, cost effective network connectivity, increased bandwidth efficiency, secure customer data, and rapid deployment for new sites. Hear from Meriplex and VeloCloud, now part of VMware experts about why SD-WAN is necessary for retail organizations’ network strategy.
  • How to make your workspace intelligent with microapps
    How to make your workspace intelligent with microapps
    Ana Ruiz, Architect, Citrix & Peter Prose, Lead Domain Specialist, Citrix Mar 24 2020 10:00 am UTC 86 mins
    Organizations understand that when employees are forced to use complex, hard-to-use applications, they become frustrated and less productive. Employees spend 20% of their time searching for information while utilizing 4 or 5 key functions in about 80% of all business applications. Citrix introduces intelligent features to the workspace which extend these capabilities by adding machine learning-fueled microapps and workflows. Microapps will utilize API’s available within SaaS, web, or home-grown applications to allow users to see content without needing the full launch of the application or the need to switch context.

    Find out more in this webinar.
  • 2020 Global State of the WAN – Top Report Findings to Plan Your WAN
    2020 Global State of the WAN – Top Report Findings to Plan Your WAN
    Our Global Networking Leaders Mar 25 2020 3:00 pm UTC 60 mins
    The fourth edition of Aryaka’s 2020 Global State of the WAN Report surveys IT professionals from every vertical and geography to understand their networking priorities, plans and challenges today and into the future. Join our panel of experts s they discuss key findings from this upcoming report. This webinar will discuss:

    - How application performance is becoming a key concern, influenced by increasing WAN complexity
    - Investments in cloud connectivity, remote access, security, and new technologies such as IoT, 5G, and Blockchain
    - Changes by year, as well as geographical differences

    If you cannot make this date/time, no worries. All registrants will be emailed a link to the on-demand recording of the panel discussion and a copy of the report when available.
  • Redesign Your WAN for a Cloud-centric World
    Redesign Your WAN for a Cloud-centric World
    Roopa Honnacharia, Industry Director at Frost and Sullivan & Michael Leonard, Product Manager at VMware Mar 25 2020 5:00 pm UTC 60 mins
    The impact of cloud computing on enterprise data centers is irreversible. In the 2019 Frost & Sullivan Enterprise Cloud survey, 54% of the IT decision makers agreed to the statement, “the cloud is the most critical part of our digital transformation strategy.” This is not surprising as cloud adoption rates continue to grow every year, with nearly 60% of the IT decision makers indicating they currently use cloud infrastructure as a service in their organization. As enterprises embrace hybrid and multi-cloud architectures to support distributed employees, suppliers and partners, there is an increased focus on application and network security. The traditional wide area network (WAN) architecture with the traffic being backhauled to headquarter location before reaching the end user does not work for the current cloud-centric era. Thanks to software-defined WAN (SD-WAN) technology, the enterprise WAN can now transform to be more cloud friendly, and user friendly, ensuring anytime, anywhere access to enterprise applications.

    As cloud becomes an integral part of your business's digital transformation strategy, you need to redesign your WAN to ensure a successful cloud strategy. Join us on this webinar to learn about the key trends driving enterprise adoption of SD-WAN; the impact of evolving enterprise hybrid IT architecture on the enterprise WAN, and how VMware SD-WAN by VeloCloud can help your organization deploy an optimized and secure WAN to support your cloud strategy.
  • Improve Employee Experience with Single Sign-On
    Improve Employee Experience with Single Sign-On
    Dan Feller, Lead Architect, Citrix & Martin Zugec, Senior Architect, Citrix Mar 31 2020 9:00 am UTC 66 mins
    One of the greatest frustrations for many users is passwords. And when you have many usernames, you end up with many passwords resulting in even greater levels of anger and frustration. It is time to break the cycle.

    In this webinar you will hear from our product experts about the benefits of implementing Single Sign-On (SSO). How you can integrate SSO into the workspace to drastically improve the user experience.
    • SaaS apps
    • Web apps
    • Virtual apps
    • Mobile apps
  • Breaking Down Silos with UEM
    Breaking Down Silos with UEM
    Ivan Wintersteiger, Global Practice Manager – End User Computing, WWT & Brian Madden Lead Field Technologist – EUC, VMware Mar 31 2020 3:00 pm UTC 45 mins
    Navigating the complexities of modern management can be challenging for any organization. Where do you start? How do you support any app on any device while maintaining security compliance?

    Join Ivan Wintersteiger, WWT’s global practice manager for end-user computing, and Brian Madden, VMware’s lead field technologist for end-user computing, for a 45-minute webinar discussing the value of a unified endpoint management platform, like VMware’s Workspace ONE, and how it provides innovative opportunities to transform the digital workspace.
  • Manage Cisco UCS HX and Veeam Deployments with Veeam's PowerShell Extension
    Manage Cisco UCS HX and Veeam Deployments with Veeam's PowerShell Extension
    John McDonough, Developer Advocate, Cisco DevNet Mar 31 2020 6:00 pm UTC 60 mins
    CLIs are OK, GUIs are good, APIs are better. Learn how to manage Veeam and Cisco UCS HX with Veeam's PowerShell extension. Utilizing a Cisco dCloud environment this session will go through the dCloud lab scenarios using the Veeam PowerShell extension. Utilizing the Cisco UCS HX as the Veeam storage repository and the Veeam PowerShell extension operations covering backup, restore, replication and more will be covered using PowerShell. This session will also cover how to get started with the Veeam PowerShell extension and how to utilize the code repository that contains Veeam PowerShell scripts.
  • 2020 Global The State of the WAN – Report Findings and Analysis (APAC Region)
    2020 Global The State of the WAN – Report Findings and Analysis (APAC Region)
    Our Global Networking Leaders Apr 1 2020 2:30 am UTC 60 mins
    The fourth edition of Aryaka’s 2020 Global State of the WAN Report surveys IT professionals from every vertical and geography to understand their networking priorities, plans and challenges today and into the future. Join our panel of experts as they discuss key findings from this upcoming report, highlighting the APAC region. This webinar will discuss:

    - How application performance is becoming a key concern, influenced by increasing WAN complexity

    - Investments in cloud connectivity, remote access, security, and new technologies such as IoT, 5G, and Blockchain

    - Changes by year, as well as geographical differences

    If you cannot make this date/time, no worries. All registrants will be emailed a link to the on-demand recording of the panel discussion and a copy of the report when available.