Unified communications improve collaboration and increase productivity among employees through technologies such as VoIP, instant messaging and social media. Join this community to learn how to benefit from the full value of unified communications and collaboration technologies.
Health plans push for their members to visit their primary care provider for a checkup. It improves health outcomes and reduces the medical spend from costs related to illness and disease. Like their members, health plans also need checkups that will identify the challenges to which they are increasingly exposed, such as issues around information security, revenue maximization, and staffing needs. In this webinar, we will discuss how to specifically deal with key issues related to each of these areas.
Get inspired by real world cloud migration success stories. Tom Flanagan, Vice President of Technology, Alain Pinel Realtors and Steve Novoselac, Director of Digital Technology, Trek Bicycle Corporation, share their first-hand experiences of moving to the cloud, along with insights and pointers for your own successful transition.
The value of cloud applications such as Microsoft Office 365 is not just in the ability to simplify usage and management, but in integrating with other often-used cloud business applications, such as communication tools. The ability to manage and track all business communications in one place—calls, texts, faxes and voicemails—and to make and receive calls directly within Office 365, are both productivity advantages that integration can deliver. In this presentation we will discuss the benefits of an integrated Office 365 and business communication system for both IT and the end user.
In the first two parts of our SURVIVAL GUIDE webinar series, we taught you how to not only ASSESS potential problems but also how to easily FIX your SharePoint environment.
Now that you’ve corrected all of your issues, have your SharePoint running the way you want it, and on the right path – how can you ENFORCE your policies to make sure you don’t get lost in the SharePoint jungle again?
Typical questions you must think about:
* How do I enforce the changes I just made to fix my SharePoint throughout ALL the various stages of deployment?
* Can I even monitor and detect unauthorized changes to my policies, permissions, and configurations?
* Can I really control EVERY aspect of how SharePoint is managed by my team and end users?
* How can I regulate what people do, what they say, or what they upload within SharePoint? * Do I have the right resources to prevent losing control again?
Register now to join AvePoint VP of Product Management John Peluso, as he shows you how our GUIDE can empower you with complete control and unmatched governance ENFORCEMENT across all of your on-premises, hybrid, or Office 365-hosted deployments.
No gimmicks. Just a simple guide to SURVIVE SharePoint governance.
Create and execute a digital strategy aligned to your business with Dell Digital Business Services. Our comprehensive 5-R Methodology helps you identify and understand the full range of digital opportunities in your enterprise, then implement a sustainable digital plan. Learn more at http://bit.ly/5-Rs.
WebRTC is a new technology that brings video-calling capabilities natively to the web browser, reducing friction for users who need access to such technology. Video conferencing in business is in transition from on-premise, device-based solutions to a hybrid, virtualized service. WebRTC is taking video conferencing by storm and transforming how video conferencing solutions are used across the globe.
In this webinar, you will learn what WebRTC is and what its capabilities are. We will cover five important aspects of deploying WebRTC as part of your video conferencing solution:
2. True access for everyone
3. Addressing changes in computing trends
4. IT bypass
5. Hybrid transition
Text Messaging (SMS) is the gateway into the wide world of messaging apps that are becoming mainstays for search, comparison shopping, product selection and all manner of digital commerce. Join Dan Miller, Lead Analyst & Founder at Opus Research, and Tobias Goebel, Director of Emerging Technologies with Aspect Software, as they describe how the organic growth in messaging services from Twitter, WhatsApp, WeChat Facetime, and others have revolutionized digital commerce, technical support and customer care.
Traditional reporting tools, for voice and contact center services, offer data records and static reports from the past, rather than insights for building a better future. Find out how the cloud leverages Big Data to open new insights that empower you to measure the performance factors that drive results.
The enterprise WAN is adapting to address the pervasive availability of broadband Internet, the shift of applications to the cloud and the increasing demands for real-time, online and critical applications in the branch office. At the same time enterprises have made significant investments in their existing WAN architecture infrastructure network equipment and WAN services. Many enterprises are evaluating an SD-WAN solution as a way to address the changing enterprise landscape without decommissioning their existing WAN any time soon.
VeloCloud will guide you through various flexible architectures and transition steps for SD-WAN that target maximum return while minimizing disruption and risk. Examples of how a cloud-delivered SD-WAN enables flexible transition and deployment in both hybrid and Internet only branches will be shared.
Patient Engagement is every Provider’s new “highest priority,” but to date, much of the focus has been on driving patients to portals as a means to engage. Innovative providers are moving the focus to other arenas including social channels in order to engage people where they are spending their time.
Join this webinar, where Janice Jacobs and Stephanie Bartels, will discuss the key components of a successful comprehensive patient engagement program that includes social strategies. Learn about a host of Patient Engagement solutions and a focused discussion around how to get started in social media, how to use social media to increase patient satisfaction and acquisition, and potentially even affect clinical outcomes. Janice and Stephanie will also discuss how to interact, educate and lead the healthcare conversation on social media, social media listening and reputation management and challenges and opportunities with social engagement for providers.
Join us for a look at the more technical aspects of Skype for Business, with a specific focus on Key Health Indicators (KHIs) and Call Quality Methodology (CQM).
John Hand, Global Microsoft Alliance Director, will be joined by Dave Bottomley, Solutions Engineer with 11+ years experience at Microsoft, to provide a more technical deep-dive on how to best manage a Skype for Business environment.
Virtual classrooms. Social learning. Student workgroups. By any name, getting students and faculty together across campus and virtual environments is one of the greatest challenges – and opportunities – in Education today.
Now a integrated digital learning application can deliver live online courses leveraging video collaboration, breakout rooms, and lecture recording across any device; heightened social learning by establishing course groups and study networks; enhanced student and professor engagement through virtual office hours, on-demand tutoring, and real-time coaching; and more.
See for yourself, in this brief webinar (approximately 30 minutes)
The worldwide adoption of cloud technology includes business communications. This video is a compilation of sessions exploring vital transition topics including: why cloud is the right solution for a growing business; the cost analysis of old technologies versus the cloud; how cloud communications works at uniting multiple office locations; and ways to make a smooth transition to a cloud phone solution.
In the first part of our latest SURVIVAL GUIDE webinar series, we taught you how to assess the state of your SharePoint environment today in order to identify potential problems you may not be aware of.
Now that you’ve identified all of your SharePoint issues, it’s time for the fun part: Fixing SharePoint, whether it is an on-premises, hybrid, or Office 365-hosted deployment.
Every stressed administrator asks the same questions:
* How can I start to fix the havoc caused by elevated permissions?
* Does my site structure still make sense for our current business objectives?
* How am I supposed to manage my SharePoint configurations, customizations, and solutions throughout ALL the various stages of deployment?
* What do I do with stale, unused, and unnecessary data that is causing performance to degrade & search to be slow?
Register now to join AvePoint Sr. Product Manager Shyam Oza at 2 p.m. EST on Wednesday, July 29, 2015 as he shows you how easy it is to control permissions, restructure and reconfigure your deployment, as well as clean up and optimize storage.
No more hassles, no more chaos. Just a simple guide to SURVIVE.
In this increasingly distributed work world, close collaboration among employees can't be taken for granted. But what does it take to keep your employees engaged and motivated? In this interactive webinar, our panelists discuss the foundations of effective team dynamics, what workstream conversation and collaboration means today, and how collaboration tools can impact employee productivity.
This live demo will show you how you can seamlessly blend business communications into your cloud work environment, transforming Microsoft Office 365 into an enterprise-grade communications hub with an easy-to-use interface that is very simple for end-users to deploy and IT to manage.
Make it easy for employees to initiate PSTN calls and SMS, view screen pops with relevant information, automatically log the calls, and more -- without ever leaving Office 365. You’ll also see how easy it is to add new users and make changes as your business evolves with RingCentral’s cloud based communications system.
Our expert presenter will walk you through how it works and answer your questions. You’ll see:
•How to place calls with one click from within Office 365
•Views of customer profile and communications history
•Automated ticket creation from calls
IR's recent acquisition of IQ Services extends Prognosis’ capabilities to include next generation testing of unified communications and contact centers. Join us to get the inside track on how this can benefit your business.
Fully secure your network by learning how to protect against cybersecurity’s weakest link: humans. 95% of all attacks on networks were the result of “spear phishing”: attempts to steal data by masquerading as a trustworthy entity. They send an email from the “CEO” or “building manager" but once you click… it’s GAME OVER!
We will cover:
•How a phishing attack happens
•Stories from real life attacks and the lessons learned from them
•Steps you can take to protect your company
This live demo will show you how you can seamlessly blend business communications into your cloud work environment, creating an enterprise-grade communications hub with an easy-to-use interface that is very simple for end-users to deploy and IT to manage.
Make it easy for employees to initiate PSTN calls and SMS, view screen pops with relevant information, automatically log the calls, and more -- without ever leaving their favorite apps. You’ll also see how easy it is to add new users and make changes as your business evolves with RingCentral’s cloud based communications system.
Our expert presenter will walk you through how it works and answer your questions. You’ll see:
•How to place calls with one click from within your business apps
•Views of customer profile and communications history
•Automated ticket creation from calls
Number porting is a meticulous process. You want to do the right thing at the right time, or you could throw off your transition schedule. We’ll take you through the timeline and point out the pitfalls so that you can transition to your new cloud phone system without a hitch.
Join us on Friday, August 28 for a live online demo. Learn how RingCentral supports your mobile workforce with powerful communications that work on the desktop, desk phone, smartphone, and tablet, making everyone productive and professional no matter where they are.
Understand how cloud-based solutions overcome many of the limitations of legacy PBX systems and make a BYOD environment easier and less costly to manage. See a demo of our powerful mobile app that lets you take HD voice, fax, text, online meetings, conferencing and more with you anywhere on your smart devices.
You’ll see how it works and get answers to your questions. Learn how to:
•Call, text, or fax anyone, anytime from your mobile app with Company Directory
•Use a single business identity with one business number.
•Manage your entire system of locations, departments, extensions, and direct numbers
•Use advanced call control for call flip, transfer, park, recording, and more.
This webinar will discuss the latest trends in DDoS attacks, who the potential targets are and the effects on assets and organisations. Most importantly, this session will provide you with invaluable information to be prepared for and deal with a DDoS attack, including:
How to plan before you get attacked
What to do when attacked
Basic approaches to DDoS attack mitigation.
How contact centers can deliver great customer experience with remote agents.
Ken Cook, Contact Center Solution Specialist, will share Avaya's expertise and solution for managing remote agents.
Following this Brad Bleek, will show how contact centers are able to ensure the quality of service (QoS) for remote agents can be managed in real time.
Following the presentation there will be an opportunity for Q&A.
Traditionally, most organizations have used email for sending files to colleagues or clients. However, as files increase in size and email attachment limits are an issue, employees are forced to either use old-fashioned FTP or circumvent company regulations by turning to insecure consumer-grade applications. 72% of the people we surveyed do! Let us tell you about a better way.
Join us to learn 4 key best practices:
1) Don’t mess with what users know – continue to use Microsoft Outlook to drive file transfers (just don’t leave it to Outlook to deliver them)
2) Don’t leave it to users to decide when something is too big or too sensitive to send by email
3) Do make the experience better and faster for users (as opposed to more complicated and slower)
4) Have a policy (and protection) that covers email-based sharing even when mobile
With Workshare, employees can email links to files, eliminating the need for attachments, while continuing to us the familiar Outlook to do it. Policy-enforcement means companies can secure, track, and expire file access and activity beyond the corporate firewall.
Workshare also uses its customizable policy engine to ensure that the content that is shared is secured and removed of any sensitive information before it is shared.
Intelligently scan and secure documents too large or too important to send by email. IT can set policies to determine when a file is too large to send, or critically when to block or clean a file if it contains sensitive hidden data that would expose the company to risk.
The Cloud provider market is crowded and offerings vary greatly from provider to provider. How do you ensure that a Cloud product meets the particular needs of your business? Assistant General Counsel Dennis Garcia discusses how one goes about choosing a Cloud provider and provides tips and tricks as to how to approach the move to the Cloud within your organization to ensure a successful transition.
What you should consider before investing in cloud-based video conferencing?
There are many decisions when choosing a video conferencing solution. Free versus subscription? Cloud solution or not? What type of video system is best suited for your meeting rooms? Our presenter Andy Nolan will breakdown the top five considerations of video conferencing and will also elaborate on the competitive landscape and which solutions best fit your company’s needs.
Secure your spot today & learn more!
More information? Please contact us at +44 208 3407 888 or firstname.lastname@example.org
Businesses are moving applications and communications to the cloud, which offers a unique opportunity to bridge the two with integrated capabilities. They are at a junction to break down silos and utilize tools that enable greater productivity. This webinar offers businesses an opportunity to learn how they can benefit from integrated communications and the options they need to consider.
Tech support at a college or university can be a daunting task to take on. Most IT departments in higher education face meeting varying support demands of faculty, staff and students that are often spread across multiple locations. This makes delivering unified service a challenge. This session will outline how Bomgar can combat such issues in the higher education setting. Attendees will hear from two customers, The University of Miami and Cape Fear Community College, who will share a glimpse into how they consolidated support efforts with Bomgar to provide a more unified and collaborative approach to tech support. Learn how both schools improved all-around success for their service desks, and how they turned tech support into a positive experience for the school as a whole.
Learn how to use the latest advances in cloud communications to activate your customer data and call activity into profitable sales accelerators. Every day, you collect more data in your CRM and telephone call reports. 8x8 will show you how to turn that data into higher close rates and more satisfying customer engagement experiences and provide you the analytics tools required to measure the results.
Business requirements and technology trends are constantly on a change. Organizations are looking for partners who can provide solutions that are scalable and built on extensible architectures to support global needs with faster time-to-market and lower costs. Dell Application Development Maintenance and Support (ADMS) services cut across industries and verticals with expertise and capability in a host of technology platforms Microsoft, Java, Open source, Mainframe and other legacy platforms. We have partnered with niche players as well as leading vendors like Oracle, IBM and SAP in their database and platform solutions.
Attend this webinar to learn how Dell Application Development and Maintenance services can help build a scalable and growth-focussed enterprise.
There are many ways in which people approach adding real-time communications with WebRTC to their service. While the dominant approaches are probably self development and using a WebRTC PaaS vendor, there’s a wider range of approaches.
In this session, Tsahi Levent-Levi, consultant and analyst of everything WebRTC, will go over the various approaches, revealing their advantages along with real vendor use cases.
You’re almost there! Our latest SURVIVAL GUIDE webinar series taught you how to FIX everything, ENFORCE your policies, and even AUTOMATE your services.
What’s next? The hardest part…getting your end users on board and DRIVING SUSTAINABLE SHAREPOINT ADOPTION! Just because you built a fantastic SharePoint environment doesn’t mean everyone will automatically come and use it.
Every SharePoint admin and IT department face the same dilemmas:
* Do we have a clearly defined adoption plan that aligns with our business objectives for SharePoint – and do we even have the resources to execute this plan?
* What do I need to do to get my end users to truly adopt and use SharePoint voluntarily? What do I need to do to make SharePoint so simple that my end users won’t circumvent the platform and use unauthorized applications to get their jobs done?
* How can I show that we are driving productivity through our efforts and maximizing the value of our SharePoint investment?
A successful SharePoint rollout focuses on driving adoption and helping everyone understand the benefits of working in a new way!
Register now to join AvePoint Public Sector Chief Technology Officer Dux Raymond Sy at 2 p.m. EST on Wednesday, September 30th, 2015 as he shows you how to meet the demands of your end users by extending SharePoint capabilities to eliminate organizational inefficiency – allowing your teams to work smarter, not harder.
In our SURVIVAL GUIDE FOR SHAREPOINT webinar series, we addressed the tangles and pitfalls faced by admins and departments struggling to keep up with their rapidly expanding environments. In each webinar, one of our SharePoint management experts shared with you essential tips and resources to help you navigate the SharePoint jungle.
In five phases, our team covered how easy it can be to:
• ASSESS the performance and security of your environment
• FIX, control, and optimize your deployments
• ENFORCE and regulate changes throughout SharePoint
• AUTOMATE the steps involved in configuring, managing, and enforcing governance and compliance policies
• Help end users ADOPT and understand the benefits of working in a new way
Register now for the LAST segment of this series on [Insert Time and Date here]. Join our experts for a round-table discussion as they recap the key takeaways from each phase of our Survival Guide for SharePoint, and answer questions LIVE FROM THE AUDIENCE!
Master the jungle, and watch your business thrive with SharePoint.