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The Contact Centre of Today: How to Maximise it's Potential

Discover how you can maximise your current investments in your Contact Centre while enhancing the competitiveness of your operations and enhancing customer satisfaction - a key differentiator in todays economic climate.
Discover how you can maximise your current investments in your Contact Centre while enhancing the competitiveness of your operations and enhancing customer satisfaction - a key differentiator in todays economic climate.
Recorded Feb 24 2009 34 mins
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Presented by
Mark Schmidt, EMEA CSE Director - Avaya
Presentation preview: The Contact Centre of Today: How to Maximise it's Potential
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  • Title: The Contact Centre of Today: How to Maximise it's Potential
  • Live at: Feb 24 2009 9:00 am
  • Presented by: Mark Schmidt, EMEA CSE Director - Avaya
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