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AAA's New Oklahoma City Contact Center Operations

CCNG talks with member Andy Shinn, Site Executive for the Oklahoma City, OK contact center about their new site, the operation and customer service goals and objectives. AAA OKC recently hosted a CCNG event - details at CCNG.com web site.
CCNG talks with member Andy Shinn, Site Executive for the Oklahoma City, OK contact center about their new site, the operation and customer service goals and objectives. AAA OKC recently hosted a CCNG event - details at CCNG.com web site.
Recorded Jun 21 2010
20 mins
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Presented by
Andy Shinn, Site Executive for AAA in Oklahoma City, OK
Presentation preview: AAA's New Oklahoma City Contact Center Operations
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  • Title: AAA's New Oklahoma City Contact Center Operations
  • Live at: Jun 21 2010 3:15 pm
  • Presented by: Andy Shinn, Site Executive for AAA in Oklahoma City, OK
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