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AAA's New Oklahoma City Contact Center Operations

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Andy Shinn, Site Executive for AAA in Oklahoma City, OK
CCNG talks with member Andy Shinn, Site Executive for the Oklahoma City, OK contact center about their new site, the operation and customer service goals and objectives. AAA OKC recently hosted a CCNG event - details at CCNG.com web site.
Jun 21 2010
20 mins
AAA's New Oklahoma City Contact Center Operations
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  • Title: AAA's New Oklahoma City Contact Center Operations
  • Live at: Jun 21 2010 3:15 pm
  • Presented by: Andy Shinn, Site Executive for AAA in Oklahoma City, OK
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