Unified communications improve collaboration and increase productivity among employees through technologies such as VoIP, instant messaging and social media. Join this community to learn how to benefit from the full value of unified communications and collaboration technologies.
Leverage Threat Intelligence where it matters most.
Join us—the Verizon Threat Research Advisory Center – for our Monthly Intelligence Briefing (MIB) to discuss the current cybersecurity threat landscape.
This month's theme: Insider and Privilege Misuse
Our Verizon Threat Research Advisory Center presenters will be:
• John Rudolph, Principal Consultant, Identity and Access Management
• Steve Atnip, Senior Analyst, Threat Intelligence
• David Kennedy, Managing Principal, Open Source Intelligence
• Laurance Dine, Managing Principal, Investigative Response – EMEA
For this month's theme of 'Insider and Privilege Misuse' we'll feature John Rudolph, Principal Consultant, Identity and Access Management who'll discuss insider threat motivations, common denominators, and countermeasures, to include the Zero Trust approach. We'll then touch base on the IR Pulse and trends in our caseload, followed by:
As communications professionals we know intranet’s are important. But we sometimes lack the ability justify how they impact the business. Join Sam Keninger, Head of Product Marketing at Simpplr, as he shares ways companies have been making the business the case for intranet technology.
In this webinar, you will learn:
- Ways to justify the intranet investment in terms that matter to the business
- How do identify common problems and symptoms of a poor communications strategy
- What metrics can be used to make the case for investment
GlobalData research reveals that around 70% of businesses have either deployed or are deploying SD-WAN technology. Businesses are moving more and more of their IT estate into cloud platforms which is the driver for SD-WAN adoption. Of course, this easily enables SD-branches for enterprises to make their businesses more agile and cost-effective.
Join this webinar to understand the benefits and real-life experiences of end-users who have deployed hybrid WAN and SD-WAN services. Hear our speakers discuss the link between their analysis and the over-arching theme of enterprise digital transformation along with security, cloud, and applications. Get deep insights on how current enterprise WANs are transforming, and the drivers causing the change as we approach 2020. We will share insights from case-studies based on industrial applications of SD-WAN and hybrid VPNs across a handful of industry segments.
From this webinar, you’ll get a clear picture of how you can transform your network through tactical migration to hybrid VPN and SD-WAN.
· What does Digital Transformation mean to the Enterprise
· Drivers for Digital Transformation: Network & IT
· What should a fully managed hybrid/SD-WAN solution look like in 2020?
· Industry-specific challenges: Manufacturing, Services and Logistics
· SD-WAN/Hybrid WAN Case-studies
· Recommendations and Executive Summary
Managing data for value is a business-oriented focus on the potential of data. It complements the all-too-common obsession with data’s technical requirements. Data value recognizes that data is a valuable business asset and should be leveraged accordingly. If you are managing data for value, your asset portfolio of data should be protected, grown, and governed.
Data’s value should be documented and quantified centrally to provide data intelligence for both business and technical users who work with data. Data intelligence is a combination of data and metadata, plus additional information and functionality, such as lineage tracking, quality metrics, data cataloging, glossaries, and machine learning for the automation of data management. Without data intelligence, the fullest value of data cannot be realized.
Data value, data compliance, and data intelligence have an indivisible relationship. This is critical, considering that the European Union’s General Data Protection Regulation (GDPR) will become effective in May 2018. For example, data value provides strong fundamental skills and infrastructure for teams who must achieve data compliance. Furthermore, when data intelligence includes governance and sensitivity metrics, it can contribute significantly to achieving data compliance and proving such compliance in an audit.
In this TDWI webinar, we’ll consider data value and intelligence in the context of compliance. You will learn about:
- Definitions of data value and data intelligence
- The evolving data compliance landscape, especially the EU’s GDPR
- How data value and intelligence can impact data compliance efforts
- Six strategies for balancing compliance with data value
For many companies, their data lake has either dried up, or it’s spilling over. And only a small percentage of businesses can claim victory in managing, analyzing and operationalizing datasets that exist as well as new sources.
Data-driven strategies help organizations better compete in the digital economy, giving them an advantage due to a more responsive business process. In this live discussion, the presenters will share the benefits of a “catalog-first strategy” which delivers a truly functional data marketplace or “data bazaar” as coined by 451 Research. Dr. Ring and Dr. Barth will show attendees the thinking behind the strategy, and how it represents a powerful enabler fueling the adoption of the self-service marketplace, including;
•Data as a Service; the components of a data bazaar/data marketplace
•From data sharing to data monetization
•The movement to cloud
•The Catalog-First strategy; Automated & metadata driven
•Building a Smart Catalog (smart data ingestion – validation/profiling)
•Making data business ready (cleansing, conformed, protected)
•Provisioning for Easy Consumption (browse/search, refresh, publish, access controls)
With a wide range of SD-WAN solutions from dozens of vendors, how do you determine what’s best for your business?
With the adoption of cloud, and support for rich media applications and mobile users, network managers are moving towards a software-defined approach to evolve their WAN, but selecting the right vendor and consumption model can be overwhelming.
This webinar provides a decision framework for developing your strategy and making the right choices for your business.
In this webinar, you will learn:
• The specific capabilities SD-WAN solutions should be delivering
• MPLS vs SD-WAN and the pros and cons of each
• How to navigate the SD-WAN vendor landscape
• The predominant SD-WAN consumption models, and the benefits and pitfalls of each
Cybersecurity professionals do a great job when it comes to understanding, and mitigating, technical and functional risk.
But CEOs and board members tend to think in terms of business risk. This webinar shows cybersecurity professionals how to articulate requirements in business terms. With that knowledge, they can build the case for cybersecurity tools, staffing, and initiatives in a way that business professionals will understand--and fund.
Welcome to the NMG Media podcast series where we help bridge the communication gap between carriers and suppliers in the ICT sector. Today, we are joined by a leader in the cybersecurity sector, Jacqui McNamara, Head of Cyber Security Services at Telstra. Jacqui is a also former intelligence officer with the ADF and served for many years in different commands, including the G6 and Special Operations. We also welcome Mayukh Gon, a serial entrepreneur and the founder of PerfectCloud, a unified Cyber security company that focuses on Privacy and Security.
Intranets have been around for over 20 years, but many organizations continue to fail to sustain program adoption and success. Hear Sam Keninger, Head of Product Marketing at Simpplr as he shares the results of recent research.
In this webinar you will learn:
- What are the 10 most common challenges with intranet initiatives
- How practitioners can mitigate these risks
- How technology is changing to improve internal communications
Despite widespread deployment of videoconferencing, organizations still struggle with achieving adoption, utilization, and positive impact on their organizations. In this webinar we'll share data from Nemertes 2018 Research Study: Visual Communications and Collaboration to provide you with insight you need to achieve videoconferencing success.
Specifically we'll cover:
• The state of enterprise videoconferencing adoption
• Characteristics of a successful adoption strategy
• How best to develop user awareness and adoption strategies
• What metrics are important to measure, and which aren't
• How videoconferencing is (or isn't) working its way into application and IoT strategies
Attendees will gain real-world insight from their peers to help them refine and develop their own strategies for leveraging videoconferencing to improve collaboration and communications.
The SD-WAN market has been flooded with a range of vendors offering varying types of SD-WAN solutions. While having differing types of solutions provided by numerous suppliers is potentially beneficial, it also creates confusion that complicates the task of evaluating alternative SD-WAN solutions.
Join us as Jim Metzler, analyst, researcher and founder at Ashton, Metzler & Associates, cuts through the confusion in the market by identifying seven key questions that network organizations should ask themselves as part of evaluating SD-WAN solutions.
Email is the most commonly targeted attack vector. While many solutions have been introduced over the years, the invention of new evasion techniques means companies are still highly exposed. A new approach is urgently needed in order to ensure this channel is fully fortified for today and the future.
Join our CEO and CTO to learn more about:
1. How hackers are now easily bypassing traditional solutions like AVs, sandboxes, and more
2. How moving email to the cloud is an opportunity for much stronger, more efficient security
3. How to finally end the cat-and-mouse game with attackers with future-ready prevention techniques
Kosteneinsparungen bei der Administration, schnellere Wiederherstellung von VMs oder das Beschleunigen von Applikationen, alle diese Anforderungen haben mit der richtigen Infrastruktur zu tun.
Die richtige Plattform bietet Scale-Out Flexibilität, Agilität sowie eine kompromiss-lose Datenverwaltung und einheitlichen Schutz.
Commvault und Cisco diskutieren über die Vorteile einer All-in-One Lösung, bei der alle Funktionen in einer einzigen benutzerfreundlichen Konsole bereitgestellt werden und dadurch die Notwenigkeit mehrerer teurer Produkte und zusätzlicher Kosten entfallen.
In today’s world, undisrupted network connectivity is critical to ensuring business continuity. As the adoption of virtual instances and cloud migration accelerates, dependence on high quality, high speed, high bandwidth connections becomes a necessity. Outages have far reaching implications and can be detrimental to a business as the networks of yesterday are ill-prepared for the business of today and the future. SD-WAN is changing this scenario. In this webinar, Myron Steves discusses how its implementation of SD-WAN transformed their entire network and prepares them for future growth.
Rick Rader, IT Director with Myron F Steves
Scott Turner, Director of Sales with Meriplex Communications
David Turner, Principal Technologist with Meriplex Communications
Rosa Lear, Senior Marketing Manager with VeloCloud now part of VMware
While traditional video conference rooms remain an anchor in most organizations, today’s accessible video technology means any space can be turned into a video collaboration space. In fact, With the growth in remote workers, the need for collaborative meeting spaces is on the rise to connect on and offsite workforces.
Regardless of what solutions you are using today — Polycom, Microsoft, WebEx or GoToMeeting, to keep up with the demands of the modern workforce, you should be able to easily integrate legacy functionality with new capabilities.
During this webinar, collaboration technology experts from Carousel and Polycom will discuss how you can:
• Maximize capabilities within multi-vendor platforms for investment protection
• Design collaborative workspaces with high quality audio, HD content and business-class video
• Drive adoption with easy to use technology that doesn’t scare people away
Adding automation to your IT environment is one of the best ways to fight cloud sprawl and help eliminate service outages. In this 15-minute webinar, Accudata’s Director of Technology Solutions Vid Sista will explain:
How automation solutions enable you to proactively identify service issues
Why cloud sprawl is a major threat to IT security – and how you can stop it
What businesses can do to automate their IT services lifecycle
Join us for an update on Microsoft Teams with David Branscome, Partner Technical Architect at Microsoft who will discuss the latest Teams news. Covering an update on timing, tools to make sure your Teams deployment is successful, considerations to keep in mind and key resources to help get you there. Join us to learn:
> Teams timing: Teams momentum, roadmap updates on feature parity, migration considerations and guidance
> Teams Tools: MyAdvisor guidance and walk through
> Teams Tips: migration pre-requisites and best practice (pre-migration)
AI and machine learning technologies are rapidly maturing and becoming more enterprise ready — but 83% of organisations don't yet know how to leverage AI/ML in their business.
Join us to learn how the new Box Skills makes all your business-critical unstructured content easier to find, organise, manage and protect by automating mundane processes to get to your most impactful work faster.
During this live webinar you'll learn how you can:
- Use Box Skills to manage and tap the potential inside unstructured content like videos, photos, audio and more
- Reap the value from your unstructured content — without recruiting a team of data scientists to build AI/ML from scratch
- Apply ML to your content to increase employee productivity, improve customer experience, accelerate or automate business processes, and mitigate risks
Networking is in a constant state of change, but the with the advent of cloud and virtualization, the current evolution is altering the way we’ve traditionally understood it. The Virtual Cloud Network is about virtualization, connecting data centers and branches and cloud to each other in a seamless and flexible manner that supports this evolution for the next several decades. The lynchpin to this new architecture is SD-WAN, with its pervasive, scalable, and adaptable framework.
In this webinar, Zeus Kerravala of ZK Research, discusses how SD-WAN is transforming networking and enabling the adoption of Virtual Cloud Network to occur.
Join Nemertes Research President Robin Gareiss, and learn how organizations are leveraging their UCC capabilities to improve the customer engagement. During this data-backed webinar, we’ll cover the following:
> The measurable business benefits of leveraging collaboration apps for customer engagement inc. real-life case studies.
> How organizations architect and manage UCC solutions best practices.
> The pitfalls of hybrid UCC deployments and how can you hedge against them
> The key actions that will ensure the lowest operational costs
While many organizations record meetings and stream live town-hall broadcasts, the growing availability of video cameras in PCs, laptops, and mobile devices is enabling anyone to create and share their own video, either on-demand or live. But how do companies enable video broadcasting while ensuring compliance with governance and security controls, and the ability to meet video's performance needs?
Join us for this informative webinar in which we'll share:
• The current state of enterprise video content management and content distribution deployments
• How to implement a successful governance strategy for video assets
• How to support video streaming for mobile users, those on virtual desktops, and across wireless networks
• What vendors are highest rated by their customers
We look forward to sharing this information with you!
Hundreds of companies, both old and new, are providing technology designed to improve customer engagement, ultimately raising customer experience scores. Everything from contact center to CRM to user sentiment to in-app contextual communications to many more areas are part of the customer engagement movement.
This webinar serves as a tutorial of technology categories and providers assisting in any customer interaction and analytics to evaluate success.
Digital whiteboards offer the potential to modernize the last relic of non-electronic collaboration in the meeting room. But despite the wide variety of offerings, most organizations still struggle with building use cases, justifying deployment costs, and determining a deployment strategy. Using data from Nemertes 2018 Research Study: Visual Communications and Collaboration, this webinar will provide:
• The current state of deployment of digital whiteboards
• Acquisition and support strategies that correlate with success
• Use cases for digital whiteboards
• Integration strategies with existing unified communications and collaboration platforms
• Digital whiteboard feature needs
• Budgeting guidance for digital whiteboard purchases
We look forward to sharing this information with you!
The increasing WAN demands of branch offices, vast proliferation of devices, constant need for wireless network uptime, together with a desire to keep costs low has left IT with a simple charge – accomplish more with less. To address this, IT must shift from reactive to proactive, from network-centric to user-centric, and from manual to automated.
Artificial intelligence (AI) has provided a clear path forward to solve for these challenges and deliver automation to the IT admin. Mist Systems has partnered with VeloCloud, now part of VMware to bring WLAN analytics, AI, and intelligent troubleshooting to NSX SD-WAN.
Join us for a joint webinar where the experts from Mist and NSX SD-WAN showcase the power of LAN and WAN integration to give customers unprecedented visibility into their LAN and WAN environments—from the branch to the cloud, and everywhere in between.
SaaS migration projects are often blindsided by network performance issues, due to the inherent unpredictability of the Internet as compared to legacy WAN services. In fact, Gartner predicts that 50% of Office 365 rollouts with global scope will suffer network performance problems through 2019.
Join us for the first in a series of webinars on SaaS monitoring best practices. In this webinar, we’ll share insights from our extensive experiences with cloud migration projects:
●Why Internet unpredictability matters to your planning cycle
●Our best-practices lifecycle model for cloud migration
●How Network Intelligence helps ensure success in cloud migration projects
Brands in every industry and geography feel an urgency to meet the conversational needs of their customers. Executives walk the fiscal tightrope between exceptional customer experiences and operational efficiency. Today’s contact center, as the communications hub for customers, is caught in the middle of the battle. Customers value fast, frictionless convenience; executives must invest accordingly.
Join Opus Research Lead Analyst Dan Miller and Program Director Mitch Lieberman, with Abinash Tripathy, Chief Strategy Officer and Co-Founder from Helpshift, as they address the urgent topics that help brands and enterprises supercharge customer service experiences, including:
* How digital messaging promotes operational excellence while meeting — and exceeding — customer needs
* Strategic steps necessary to support top-line growth and in-depth customer engagement
* How brands infuse intelligence, accuracy, and precision into company/customer conversations
* How to leverage investments and resources to build the next generation of customer service and support
The price you pay for your UCC subscription, software, servers, or licenses is only part (and often, a small part) of your overall costs for UCC. And there are differences depending on your selected architecture and vendor.
Nemertes has researched what companies actually spend on UCC for 14 years now. In this webinar, we will share some of the key metrics you should consider when selecting a UCC provider—along with real-world data on what it costs to operate various providers. We will cover:
• What are the differences in operational costs, by size of rollout, for select providers?
• How do those costs change if you decide on a cloud vs. on-premise rollout?
• What are the top 5 questions I should ask in my UCC RFP?
We also will demonstrate Nemertes’ UCC Cost Analysis Tool, an interactive tool that uses Nemertes’ research data to deliver actual costs customized to your organization.
In this webinar we will cover how the demands to deliver higher quality of services, in less time and with lower costs to all locations in the network are pervasive in the healthcare industry. We will discuss how organizations are responding by deploying new applications (on-prem and cloud based), innovative technologies that require connectivity and the need for agility as organizations grow organically or inorganically.
We will also discuss some of the challenges that often hold back this innovation and patient care when trying to connect to applications located in centralized data centers or cloud locations, especially from urgent care centers or satellite offices in rural locations.
Lastly, we will review how SD-WAN solutions can provide requisite connectivity to unlock innovation, increase agility and productivity and improve customer care/experience to even the more remote locations. This will include sharing examples of organizations that have transitioned to SD-WAN solutions and achieved real benefits.
Office 365 is a strategic SaaS application for many enterprises, yet many organizations get blindsided by network performance issues, due to the unpredictability of the Internet. In fact, Gartner predicts that through 2019, 50% of Office 365 deployments with global scope will suffer network performance problems.
Join us for this webinar on Office 365 monitoring best practices using Network Intelligence from ThousandEyes. In this webinar, we’ll discuss:
-Why you can’t think of Office 365 as a singular service when preparing for deployments
-Monitoring best practices for readiness, deployment and operational phases of your Office 365 rollout
-Real world case studies explained through a demo
Lifesize has been recognized with the 2018 Cloud Video Conferencing Vendor of the Year Award by global research and consulting organization Frost & Sullivan India. We are delighted to have Frost & Sullivan on this webinar giving an overview of industry trends on collaboration and video conferencing, outlining the benefits and value proposition of Cloud / SaaS model over legacy platform. In addition, they will highlight the process, research methodology, parameters and criteria for deciding the award winner. You will also learn about the 5 key benefits of the Lifesize solution, which organisations should consider, when choosing a collaboration vendor.
Huge demand for cloud services means huge demand for wide area network (WAN) connectivity, security, and bandwidth. It has also changed enterprise network architectures and created new challenges for Chief Information Officers (CIOs) and IT managers in charge of building networks and purchasing bandwidth for their company. The need for fast, secure access to cloud applications, demand for services and app agility, and the desire to leverage Internet connectivity is boosting demand for software-defined WAN (SD-WAN), which has more flexibility and better economics than traditional WANs.
Tune in as Futuriom Principal Analyst R. Scott Raynovich recaps the findings of its recent SD-WAN Growth Outlook, detailing what’s driving fast adoption for SD-WAN technologies.
Salesforce is a SaaS leader, powering Customer Service, Marketing and Sales for enterprises all over the globe. Yet too many organizations run into user experience issues due to external dependencies such as ISPs, DNS and secure web gateways impacting availability and performance. Without visibility into those dependencies, you’re operating blind and exposed to a large business continuity risk.
Join us for our third webinar in our SaaS series where we’ll share:
-How Salesforce service delivery works and monitoring best practices to de-risk adoption and ensure optimal performance
-Real-world use cases where Network Intelligence uncovered the root cause of performance issues
-Hands-on demonstrations of using ThousandEyes for Salesforce visibility
Many organizations have adopted Webex as the primary platform for communication and collaboration across both, internal and external teams. However, enterprises constantly run into VoIP performance issues with Webex and lack sufficient visibility to troubleshoot and ensure optimal user experience.
Join us for a webinar where we’ll cover:
-How Webex access works and monitoring best practices
-Customer stories and real-world use cases on how to monitor Webex voice quality
-Hands-on demo of using ThousandEyes for Webex visibility and delivering enhanced user experience
Nemertes recently completed an extensive research project evaluating how companies are transforming their customer experience. In the first of a three-part webinar series, you'll learn:
• How are companies organizing to transform CX?
• Who runs the projects, and who is on the teams?
• What is a typical budget for digital CX?
• What technologies are crucial for success?
• How do companies measure success?
• Which vendors receive the highest scores from their customers?
We look forward to sharing this information with you!
IR and IP Integration invite you to our joint webinar on June 14th at 9.30am where we discuss how we are proactively enabling three of our customers to identify, resolve and improve UC performance, network visibility and customer experience.
You will find out:
- How an international travel agency could quickly locate call quality issues in their network.
- How a global insurance organisation that was able to prevent a major impact SQL service issue before it happened
- How one of the UK’s leading utility company’s` has full performance visibility thanks to proactive alerting on critical IVR services ensuring service quality 24x7.
We will also run a short demonstration highlighting how IR and IP Integration enable customers to streamline IT operations across audio/video web meetings and calls, on-premises, in the cloud, or as part of a hybrid environment.
The fast proliferation of content, availability of affordable smartphones combined with deeper penetration of broadband services has led to an explosion in data consumption across India, making it one of the fastest growing internet destination in the world. This translates into the 2nd largest online market by 2021 with 600 mn+ users and an additional 400 mn users over the next 5 years. This exponential growth presents immense opportunities. Looking to tap internet led growth in India? Join Airtel talk about next generation data solutions with rise of OTTs, internet software, SaaS, content, media, DC, Cloud and ecommerce companies.
The WAN is the central nervous system of the enterprise, and is in a period of massive change: integration of cloud resources into the IT service portfolio and migration of a significant portion of the enterprise’s work and data to the cloud; rapid increase in mobile devices as work platforms; expansion of Internet of Things deployments; and new WAN paradigms, especially SD-WAN. All of this puts renewed focus on the economics of wide-area networking: How much does it cost to connect a site to a WAN? What technologies are easiest, fastest, best performing? Which vendors provide the best technology, service, and value?
The Nemertes 2018-19 WAN Economics Research study uncovers current data on:
• Last-mile circuit costs
• MPLS, Ethernet, 4G, and Internet service costs
• Ratings for connectivity providers and ranking their ability to deliver, and deliver on time
• SD-WAN platform costs – capital, implementation, operation
• SD-WAN adoption and vendor ratings
We look forward to sharing this information with you.
What makes a truly successful customer interaction? How does that one interaction escalate into an engaged customer with a positive overall customer experience? And more broadly speaking, how do companies evaluate their overall customer engagement strategies?
Based on Nemertes' real-world data, we'll review the metrics companies use to evaluate customer success, why, and how much improvement they are seeing. We will cover:
• Revenue increase (overall and digital)
• CSAT, NPS and other rating changes
• Cost reduction
• Agent retention
• Customer retention
We look forward to sharing this information with you!