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Enterprise Architecture

Channel profile:

best practices for achieving enterprise IT efficiency

The Enterprise Architecture channel presents the next generation of enterprise IT: recognizing the strategic importance of the data center to make companies more nimble and competitive. These presentations will help demanding IT professionals achieve flexibility, scalability and performance with reduced risk and complexity.

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Lyft Case Study: Achieving Growth with Cloud Communications RingCentral Pick up your smartphone, tap a button, and get a lift to wherever you need to go. That’s the idea behind Lyft, the San Francisco-based company whose service is now available in five major metropolitan areas.

“We wouldn’t be able to operate at this capacity without a product like RingCentral,” says Adam Fishman, Director of Growth and Operations. “We needed something that was fast, scalable, and had all the features we were missing.”

With RingCentral, Lyft has realized an exponential growth in productivity, including:

-An increase in call-back rates from 5% to nearly 50%
-More than 100% improvement in outbound call volume

Watch the video to understand the role cloud communications plays in turning a good idea into something revolutionary.
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Apr 1 2015
15 mins
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