Pick up your smartphone, tap a button, and get a lift to wherever you need to go. That’s the idea behind Lyft, the San Francisco-based company whose service is now available in five major metropolitan areas.
“We wouldn’t be able to operate at this capacity without a product like RingCentral,” says Adam Fishman, Director of Growth and Operations. “We needed something that was fast, scalable, and had all the features we were missing.”
With RingCentral, Lyft has realized an exponential growth in productivity, including:
-An increase in call-back rates from 5% to nearly 50%
-More than 100% improvement in outbound call volume
Watch the video to understand the role cloud communications plays in turning a good idea into something revolutionary.