CA Technologies Application Performance Mgmt

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CA Application Performance Management: Succeed in the App Economy

Applications are rewriting the world in which we live. They are the very heart and soul of your business. They are how employees connect, how consumers share, learn and make purchases; how partners and suppliers interact; how we separate our business from our competitors. Every business, every industry, is becoming a software business.

In today’s application economy, you can’t afford to have problems that bring that app down. And in our world of socially connected users, cloud and mobile technologies, and complex composite applications, the pressure to ensure a positive end-user experience with mission-critical applications, and to identify, diagnose, and fix applications issues quickly is at a boiling point.

Learn how to demand the absolute best in processes and technology for monitoring the applications you rely upon to drive revenue and strengthen your brand reputation. Build, deploy, and manage applications so every user transaction becomes a loyalty-building interaction.

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Introducing the E.P.I.C. APM: Stimulate User-Loyalty and Differentiation In a time when businesses are literally being re-coded by software, applications have now become the face of your business. In the age of rapid adoption and rapid rejection, you have mere seconds to impress your app users. This is the reality of the App Economy. Despite the enormous complexity of today’s application delivery chain, your end-users expect a flawless app experience, regardless of how, when or where they access your app. This means app issues aren’t IT issues, they’re customer satisfaction and retention issues.
With the APM 9.7 release, CA introduces its E.P.I.C. APM strategy, a solution that creates a competitive advantage in the App Economy by proactively managing the user experience. E.P.I.C. APM delivers a solution that is Easy, Proactive, Intelligent and Collaborative (E.P.I.C.) across the application lifecycle. CA APM 9.7 is the first proof point in our E.P.I.C. APM Strategy, starting an E.P.I.C. trend that will build with each new release.
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Jan 13 2015
61 mins
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  • In a time when businesses are literally being re-coded by software, applications have now become the face of your business. In the age of rapid adoption and rapid rejection, you have mere seconds to impress your app users. This is the reality of the App Economy. Despite the enormous complexity of today’s application delivery chain, your end-users expect a flawless app experience, regardless of how, when or where they access your app. This means app issues aren’t IT issues, they’re customer satisfaction and retention issues.
    With the APM 9.7 release, CA introduces its E.P.I.C. APM strategy, a solution that creates a competitive advantage in the App Economy by proactively managing the user experience. E.P.I.C. APM delivers a solution that is Easy, Proactive, Intelligent and Collaborative (E.P.I.C.) across the application lifecycle. CA APM 9.7 is the first proof point in our E.P.I.C. APM Strategy, starting an E.P.I.C. trend that will build with each new release.
  • Many IT Operations teams and key stakeholders have visibility into the performance and availability of important infrastructure – networks, servers, databases and more - that all support their business critical applications. But very few have a good “Outside-In” view of the real world application performance – that is, what their customers and employees are actually experiencing on a web or mobile device.

    Join Steve Perich - Senior Consultant, CA Technologies, for this session to learn why an “Outside-In” view of application performance is so critical to improving service quality, and how replicating every step of your user experience with cloud-based, always-on monitoring can give you a huge advantage in proactively ensuring a great end user experience 24x7 for your customers. You’ll also learn how you can verify that your SaaS vendors and managed service providers are meeting agreed SLAs that support your business and customer goals.
  • Big things are happening at CA World! Whether you’re joining us in Las Vegas or back at the office, we’re collecting the best of CA World news and highlights to share with you on Wednesday morning 8 am PST. We will discuss the best of the event so far and what we expect to see over the remainder of the show. ANZ Bank will join us to share their story. Hear how ANZ’s mantra to become Customer Obsessed led to a complete change in culture and communication across Dev and Ops, and how using APM in both production and pre-production eliminated 10-15 high severity issues, saving them four weeks of time and greatly increasing app roll-out quality.
  • It’s Time to Impress Them

    Mobile applications are becoming the face of your business. And the first impression means everything. But monitoring the user experience from the mobile device to the backend application infrastructure is extremely challenging. Do you really know what impression your apps are leaving?

    Join Julie Craig of Enterprise Management Associates (EMA) along with Jonathan Lindo and Scott Edwards of CA Technologies to learn about the new trends in end-user experience within APM. Hear why mobile-to-mainframe transaction visibility is necessary in order to deliver the high-quality services your app customers expect.
  • In the age where applications reign supreme, your organizations must be agile in application performance management and app development in order to meet the market demands and stay competitive. Even with mature APM solutions, developer, test and operations teams are strained by operational complexity, accelerated release schedules, and big data challenges to quickly find the root cause of issues affecting end user experience.

    The power of advanced analytics and data science can help us make the most of the vast cache of APM data we collect and help our DevOps teams supercharge user experience. It’s time to take some of the load off of our humans and let technology make it easier to focus on meaningful changes in user, application and system behavior. Analytics are becoming a valuable component of APM solutions to redefine triage, improve application quality, and delight the end-user.

    Join Ken Godskind, Chief blogger and Analyst, APMExaminer.com in this webcast to learn how the big data of APM can supercharge your DevOps transformation and Chris Kline, Senior Product Manager, CA Technologies to learn how the Advanced Behavior Analytics capability of CA APM can assist you in this journey.
  • Experience the latest features and functions of CA SYSVIEW and CA NetMaster from the CA Mainframe Performance Portfolio. These solutions can help in your day-to-day tasks enabling you to boost your IT performance. Join CA Technologies product management and marketing leaders as they discuss the most recent releases, share some best practices and un-cover some hidden gems as well. You’ll also hear first-hand where we are going with the solutions in a roadmap overview along with a cool update from our User Experience team as well.
  • Think about this… if your application fails at 3:00 a.m., how will you know? How can you monitor your apps 24x7 to make sure you’re always delivering a delightful experience to your users?

    CA has you covered.

    In this 30-minute webcast, you’ll see how you can start 24x7 monitoring of your web site in less than 3 minutes with a self-service SaaS solution -- CA APM Cloud Monitor. With almost 100 monitoring stations around the world, Cloud Monitor never sleeps and is constantly monitoring the availability and performance of your application providing a real-time view of the actual end-user experience. We’ll walk you through setting up and organizing monitoring that can be used for key apps, APIs and web services, including 3rd party services, to proactively resolve issues and meet SLAs.

    Isn’t 30 minutes of your time worth a better night’s sleep knowing your app is doing what is supposed to do and keeping your customers happy?
  • Winning new customers in today’s application economy means delivering better services, more quickly. Keeping customers means delivering a positive experience that they want to repeat. IT has never been more critical to the business, and Service Assurance has never been more critical to IT.

    During this webcast, we’ll discuss how our unique approach to Service Assurance can help you to win and keep customers by successfully managing the stability, performance and reliability of services, applications and their underlying infrastructure.
  • Successful use of APM doesn’t happen by accident or wishful thinking. There are specific tasks and capabilities than an APM practice will establish and evolve in the course of becoming competent with the technology, as well as savvy with the philosophy and lifestyle of performance management. This session will discuss how we identify and harness KPIs to make sense of your APM "big data", and how these techniques will help to prepare for your upgrade to the new features and functionality with APM 9.6 and its tight integration with Advanced Behavior Analytics (ABA).

    We have been validating analytic techniques for APM data and have found that using KPIs, directly from your managed environment, has a distinct advantage versus a generic set of metrics. This ensures that your analytics are farming meaningful data, and not getting distracted with excessive volumes of spurious metrics. And is a technique that you can apply today, as you begin planning for your upgrade tomorrow.
  • Users expect fast and reliable mission-critical applications. But older monitoring tools and the pressures of multi-platform, multi-tier applications can leave IT staff struggling to deliver optimal application performance or identify and solve problems quickly. Principled Technologies found that to keep up with today’s dynamic applications, IT administrators require application performance management (APM) tools with strong analytics capabilities. These tools help IT staff monitor how well each application performs on its various platforms. They zero in on the most useful metrics in an ocean of data and offer actionable intelligence on application performance issues. The ideal APM analytics solution effectively finds and automatically fixes issues, cuts downtime, ensures SLA compliance, and is simple to manage, so IT can deliver the high-quality service users demand. This ability can translate to a superior user experience and increased revenue.

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