Operational Efficiency – it’s not just about cost cutting

Matthew Burrows, Managing Director, BSMimpact
WHY automate? Automation can help cut costs, but it’s only worth automating to improve efficiency without reducing quality of service. Assuming automation is the HOW of the solution, WHAT are the outcomes and benefits needed, and WHICH processes should be automated.

During this presentation Matthew Burrows of BSMimpact will share his experience, giving practical and pragmatic guidance to all faced with the challenge of increasing operational efficiency.
Apr 7 2009
35 mins
Operational Efficiency – it’s not just about cost cutting
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Increase Productivity while Reducing the Cost of IT Operations
This online channel will feature live webcast presentations by leading IT and business executives. In today’s economic environment it is imperative that IT find ways to become more efficient while maintaining, or even increasing, the levels of service that it provides. Automating IT functions is the best way that IT can achieve these conflicting objectives. The IT Automation channel speakers will look at how to increase the productivity while reducing the cost of IT operations through automation and the application of industry best practices. The presentations will show you the steps to take and the tools that you will need to improve the performance of your IT operations.
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