Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date ITIL with Service Operations: Best practices to automate and optimize your IT Troy DuMoulin, VP, Research and Development, Pink Elephant & Charlie Steiner, Sr. Product Marketing Specialist, ServiceNow In today's fast-paced and ever-changing business environment, it is more important than ever for organizations to have effective IT service operations... June 15, 2023 4:00pm When IT & ITIL Meet: Driving Value From a Focus on Outcomes Sean Sebring, Solutions Architect, ITIL 4 MP & RJ Gazarek Principal Product Marketing Manager This webcast is part of our ongoing series “When ITIL & IT Teams Meet,” where we share our real-world experience of successful ITSM programs grounded ... 2 weeks ago | 33 mins When IT & ITIL Meet: Driving Value From a Focus on Outcomes Sean Sebring, Solutions Architect, ITIL 4 MP & RJ Gazarek Principal Product Marketing Manager This webcast is part of our ongoing series “When ITIL & IT Teams Meet,” where we share our real-world experience of successful ITSM programs grounded ... 2 weeks ago | 33 mins When IT & ITIL Meet: Setting Yourself Up for Personal Success Sean Sebring, Solutions Architect, ITIL 4 MP & RJ Gazarek Principal Product Marketing Manager This webcast is part of our ongoing series “When ITIL & IT Teams Meet,” where we share our real-world experience of successful ITSM programs grounded ... June 28, 2023 4:30pm Top 3 Trends in IT Service Management (ITSM) for 2023 Peter Di Stefano, Principal Product Marketing Manager Many IT service management (ITSM) solutions are old and outdated since they were developed before self-service, automation, and more modern cloud-base... 4 weeks ago | 41 mins When IT & ITIL Meet: A Systems Thinking Approach to People & Success Sean Sebring, Solutions Architect, ITIL 4 MP & RJ Gazarek Principal Product Marketing Manager This webcast is part of our ongoing series “When ITIL & IT Teams Meet,” where we share our real-world experience of successful ITSM programs grounded ... 1 month ago | 33 mins Maximizing IT Visibility with CMDB in Your Service Desk Seyi Verma, Director of Product Marketing, and Sean Sebring, Sr. Solutions Engineer Complex, evolving IT infrastructure makes it more challenging to deliver IT services. IT departments need a way to understand the relationships within... 2 months ago | 33 mins Enabling value creation with ITIL-focused integrated IT service management Ed Perez, Solution Consulting Manager – NA, IFS assyst; Troy DuMoulin, VP Research & Development, Pink Elephant Getting IT service management (ITSM) right is a tricky business, but when successfully executed, it can provide organizations with many benefits. To t... 2 months ago | 43 mins When ITIL & IT Teams Meet: Lessons Learned to Help Get It Right the First Time RJ Gazarek, Product Marketing Manager & Sean Sebring, Sr. Solutions Engineer Information Technology Infrastructure Library (ITIL) is an IT Service Management (ITSM) framework full of recommendations and best practices for deliv... 2 months ago | 34 mins Hacking ITIL - Problem Management Jeff Rumburg, Managing Partner at MetricNet Instead of doggedly pursuing training, certification, and maturation…. and then waiting years to see any kind of benefit from all that effort, many or... August 24, 2023 6:00pm Load more
