Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How Glen Dimplex delivered more value through their ITSM Sumit De, Lead Solution Engineer, Freshworks | Aaron Mclvor, Global IT Service Delivery Manager, Glen Dimplex IT and technology are expected to deliver more with less in today's fast-paced world. Prepare your IT and technology to compete fairly in this enviro... 7 days ago | 30 mins How Service Oriented Operations can help you do more with less - Freshservice Santhanagopalan V, Staff Product Manager, Freshworks | Anusha Jha, Lead - Product Marketing, Freshworks "Unhappy end-users and overworked ITOps agents? The frantic pace of digital transformation has forced ITOps to wade through oceans of alerts and inci... 7 days ago | 34 mins One-Stop-Shop Experience for Campus Services | University of Aberdeen Case Study Ioin Cameron, University of Aberdeen | Jim Campbell, University of Strathclyde | Joleen King, Brunel University London Modern higher education institutions have different departments, student groups, institutes, and alumni bodies. And operational activities span hundre... 1 week ago | 73 mins When IT & ITIL Meet: Driving Value From a Focus on Outcomes Sean Sebring, Solutions Architect, ITIL 4 MP & RJ Gazarek Principal Product Marketing Manager This webcast is part of our ongoing series “When ITIL & IT Teams Meet,” where we share our real-world experience of successful ITSM programs grounded ... 2 weeks ago | 33 mins Measurement, Management and Money Roy Atkinson, CEO at Clifton Butterfield & Pasi Nikkanen, Co-founder and Chief Growth Officer at HappySignals If you want to get the attention of senior executives in any organization, show them the money. How does money flow through the organization? Where is... June 20, 2023 3:00pm When IT & ITIL Meet: Driving Value From a Focus on Outcomes Sean Sebring, Solutions Architect, ITIL 4 MP & RJ Gazarek Principal Product Marketing Manager This webcast is part of our ongoing series “When ITIL & IT Teams Meet,” where we share our real-world experience of successful ITSM programs grounded ... 2 weeks ago | 33 mins How Service Oriented Operations can help you do more with less - Freshservice Santhanagopalan V, Staff Product Manager, Freshworks | Anusha Jha, Lead - Product Marketing, Freshworks "Unhappy end-users and overworked ITOps agents? The frantic pace of digital transformation has forced ITOps to wade through oceans of alerts and inci... 2 weeks ago | 34 mins Ask The Experts: ServiceNow Vs Freshworks Prasad Ramakrishnan, CIO, Freshworks | Mukesh Mirchandani, VP of Solutions Engineering, Freshworks JOIN US and ask ITSM experts, our very own Prasad Ramakrishnan, CIO and Mukesh Mirchandani, VP of Solutions Engineering questions on how to navigate a... 2 weeks ago | 57 mins Unleashing the Enormous Power of IT Service and Support KPIs Jeff Rumburg, Managing Partner at MetricNet In Unleashing the Enormous Power of IT Service and Support KPIs, MetricNet provides an overview of the Best Practices in IT Service and Support Perfor... June 22, 2023 6:00pm Tackle bloatware with Service-Oriented Unified IT Operations - Freshservice Anusha Jha Lead - Product Marketing, Freshworks Besieged by bloatware and siloed IT Teams? Tool sprawl is expensive and complex. Discover how Freshservice tackles bloatware by offering service-orie... 3 weeks ago | 31 mins Load more
