Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Understand What the New ISO 27002 and Future ISO 27001 Updates Mean For You Danny Manimbo, Principal / ISO Practice Director at Schellman | Aidan Collins, Head of Enterprise Business at Hyperproof ISO/IEC 27002:2022 (ISO 27002) has finally arrived after a long waiting period (it was initially announced several years ago). Wondering what the main... July 14, 2022 6:00pm ISO/IEC 20000 tavoitteena ja kehityksen karttana Jaakko Marin Moni kuvittelee ISO 20000:n raskaaksi ja byrokraattiseksi malliksi, joka harvoin soveltuu järkevään palvelunhallintaan. Myös liiketoimintakytkentä on ... 5 years ago | 55 mins Higher Ed SIG: Lessons Learned: ITIL Process Maturity Assessment in Higher Educa Jim Haustein of Cornell University and Reg Lo of Third Sky Attend this itSMF Higher Education Special Interest Group (SIG) webinar to hear Jim Haustein, Cornell Information Technology's Process Improvement Man... 10 years ago | 57 mins Problem Management - Techniques & Methodologies John Custy, ITSM Consultant, JPC Group Problem Management is a key process for improving service availability. In order to obtain value from the Problem Management it is necessary to unders... 11 years ago | 47 mins ISO/IEC 20000 SIG | SMS Under the Microscope: Governance, Documentation... Mart Rovers, InterProm USA ISO/IEC 20000 SMS Under the Microscope – Governance, Documentation and Resource Management Speaker Bio: Mart Rovers, President of InterProm USA, h... 10 years ago | 62 mins Fit and Ready: Testing Activities of an Application Lifecycle Peter Saul, Principal Consultant, Smartra Group; Clive Bates, Management Consultant, Experimentus This presentation focuses on the testing activities of an Application Lifecycle, that verifies the application is “fit and ready” for production/live.... 12 years ago | 39 mins itSMF-CursoTools18: 05- Gestión inteligente de la capacidad y de la demanda Enric Roca - Camper / Diego Berea- Obsidian ITIL y la futura ISO 20000 describen, además de un proceso de gestión de capacidad de los servicios de TI, un proceso de gestión de la demanda. ¿Cuále... 4 years ago | 48 mins ISO/IEC 20000 SIG | Destination ISO/IEC 20000: Retaining Your ISO/IEC 20000 Cert Cheryl Eyermann and Mart Rovers This last webinar in the series of “Destination ISO/IEC 20000” addresses how to retain your ISO/IEC 20000 certificate after your organization has been... 10 years ago | 61 mins Demystifying ISO 20000: What You Need To Know Kenneth Gonzalez, CSMP, Managing Partner, Engaged Consulting, Inc. In April 2011, the International Standards Organization (ISO) published the second edition of the ISO/IEC 20000 standard. The new edition includes fo... 10 years ago | 49 mins itSMF SIG: ISO/IEC 20000 SMS Under the Microscope – Management Responsibility Mart Rovers, InterProm USA and Lori Smiley, City of Nashville The first event of the ISO/IEC 20000 SMS Under the Microscope series is about: Management Responsibility. The agenda for this webinar is: oWhat... 10 years ago | 62 mins Load more
