Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Captivate Your Target Audience with an All-Around Customer Identity Experience Christine Garvey, Sandeep Kumbhat, Andy March, Payal Pan Great customer experiences are no longer just nice to have, they’re a key differentiator between you and your competitors. Consumers seek brands that ... May 19, 2022 9:00am The Value of Customer Insights & Analytics in a Modern Retail Environment Robin Tandon, Director of Product Marketing, EMEA and LATAM The Value of Customer Insights & Analytics in a Modern Retail Environment. The the use of a logical data fabric. As retail reacts to the current econ... 5 days ago | 38 mins How SMEs can digitalize their business with Customer 360 Krishna Bharadwaj, Salesforce | Vikrant Deshmukh, Salesforce | Jhumki Pandey-Sinha Roy, The Global Associates | How SMEs can digitalize their business with Customer 360 Since the onset of the pandemic, we have seen more and more small businesses in India start ... May 27, 2022 9:00am SME digitalisation roadmap Tips to fueling growth and customer retention in 2022 Lin Guoliang, Singapore Business Federation | Eileen Tan, SGTech | Keng Low, Finantier | Gerald Tjan, Salesforce According to the latest Singapore Business Federation (SBF)’s 2021/2022 National Business Survey*, more than half of the SMEs in Singapore surveyed ci... May 26, 2022 6:30am Delivering Real-Time Customer 360 at Massive Scale, in a Fortune-50 Enterprise Aaron Fullen, EVP, K2View & Greg Zaoui, Product Manager, K2View Customer data is typically siloed in dozens of applications and data islands, structured and unstructured in many different formats and technologies. ... 3 weeks ago | 49 mins Increase Your Customer Lifetime Value through Field Service Delivery Pooja Priyadarshini | Service Cloud Specialist | Salesforce With the expectations of customers around experiences they have with their brands set to rise, enterprises need to embrace customer experience faster ... May 31, 2022 9:00am How to find, win and keep your customers for future growth and success Benito Nicholas Pereira, Sales Manager, Salesforce | Michael Cheng, Lead Engineer, Salesforce | Raymond Lee , COO, V-Key As you start implementing your plans for 2022 it's time to re-evaluate if your process is helping drive growth or slowing you down. For small and medi... 3 weeks ago | 94 mins Winning with Digital-first Customer Experience Ruth Protpakorn, Regional Sales Director, Salesforce | Mario Van der Meulen, Director, Deloitte Consulting Southeast Asia Today, the financial services industry is rushing to meet changing demands of digital-first customers, accelerated by the pandemic. With a need for... 2 weeks ago | 50 mins สู่การเปลี่ยนแปลงแบบ Customer Centric บนโลกบริการทางการเงินรูปแบบ Digital First - หลายธุรกิจเริ่มหันมาทำการตลาดแบบเฉพาะบุคคล(Personalisation) กันมากขึ้น ซึ่งอัตราการเปลี่ยนแปลงดังกล่าวนี้กำลังพุ่งสูงขึ้นเรื่อยๆ ภายหลังการระบาดใหญ่ขอ... 4 weeks ago | 57 mins How banks use new technology and data to create an enriched 360º customer view Dean Murphy, Senior Solutions Director, Dun & Bradstreet | Chris Sanders, Head of Customer Intelligence Solutions, Quantexa If your data isn’t connected the chances are that customers are suffering fragmented experiences across channels, business lines and geographies. Tod... June 15, 2022 3:00pm Load more
