Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How to Pay for It? IT Strategies to Accelerate Digital Transformation Anne Please - Sr. Director, Product Marketing Rimini Street Digital transformation is helping organizations across the retail industry achieve a competitive advantage, but the number-one question CIOs ask is, “... January 27, 2022 10:00am Decoding Right-Sized AI for ITSM & ITOM Success Kyle Jonas, Director of Service Delivery, AdaptHealth; Joy Su, Senior Director, Freshworks; Jim Malone, Moderator, IDG A recent multinational survey (850 respondents) conducted by IDG sheds light on how AI is rapidly emerging as a gamechanger in the effort to upgrade a... February 10, 2022 10:00am How to Design Winning Go-to-Market (GTM) Strategies Allison Taylor, CEO & Founder at Thought Marketing As automation and AI take hold in marketing, more powerful tools are at our fingertips, but why and how should we use them? It all begins with strateg... 6 days ago | 56 mins Decoding Right-Sized AI for ITSM & ITOM Success Kyle Jonas, Director of Service Delivery, AdaptHealth; Joy Su, Senior Director, Freshworks; Jim Malone, Moderator, IDG A recent multinational survey (850 respondents) conducted by IDG sheds light on how AI is rapidly emerging as a gamechanger in the effort to upgrade a... 2 months ago | 29 mins Why a Business Driven Roadmap Makes Sense for SAP Customers Michael Loui and Eric Robinson To be competitive and profitable, businesses are shifting their mindset from routine operations to expansion and innovation. CIOs understand they must... 1 week ago | 30 mins Build Sustainable AI Business Value with Dataiku and Google Cloud Hillorie Farace di Villaforesta (Head of Cloud Alliances) Sudhir Hasbe (Senior Director of Product Management) Deriving sustainable business value from AI initiatives can be challenging. Many puzzle pieces need to click into place perfectly. If you can’t make t... 2 months ago | 20 mins Decoding Right-Sized AI for ITSM & ITOM Success Kyle Jonas, Director of Service Delivery, AdaptHealth; Joy Su, Senior Director, Freshworks; Jim Malone, Moderator, IDG A recent multinational survey (850 respondents) conducted by IDG sheds light on how AI is rapidly emerging as a gamechanger in the effort to upgrade a... 4 months ago | 29 mins Defining the Data Age - Episode One James Hodge, Splunk I Ramesh Dontha, Digital Transformation Pro I Amit Bhattacharyya, Vox Media The Data Age Series Episode 1 A recent survey reported that 86% of organisations are not ready for the ‘Data Age’. The force of digital transformatio... 2 weeks ago | 52 mins How and Why Voice Assistants are Moving to the Edge SoundHound Inc. While cloud-connected voice assistant solutions continue to grow in popularity, the possibilities and benefits of voice assistants on the edge are jus... 1 day ago | 46 mins The State of AI in 2022: Trends and Predictions Ramesh Dontha, Digital Transformation Pro | Tooraj Helmi, Apsy.Io | Dr Madiha Jafri, CodeLock | Derek Roberti, Cognigy A new year brings new challenges, new goals, and new beginnings for everyone. This doesn’t stop at AI. While AI was once reserved for Sci-Fi, it has... 1 day ago | 61 mins Financial Services in the New Normal: The Digital Experiences Continuum Dave Exall, CIO and Transformation Director, Simplyhealth | Sean Catlin, RVP Financial Services | Salesforce The dramatic acceleration of technology needs swept the Financial Services industry over the past 12 months. Years-long digital initiatives had to be ... January 27, 2022 11:00am Demystifying Threat Intelligence Scott Jarkoff Director, Strategic Threat Advisory Group, APJ & EMEA, CrowdStrike Today’s security professionals recognize that threat intelligence is a critical component in their cyber toolkit, enabling them to proactively respond... January 27, 2022 3:30am ISF Annual Threat Update: Emerging Threats for 2022 Steve Durbin, Chief Executive of the ISF We are now living in the era of ‘Business as unusual’. The impacts of COVID-19, remote working and the increase of Ransomware attacks continue to be f... 8 hours ago | 48 mins AIOps – Beyond the Hype Cory Minton (Splunk), Kia Behnia (Splunk), Sean Crabtree, Managing Director (Accenture) Today’s climate and economy are forcing teams to reevaluate initiatives: what will drive IT efficiency immediately, with limited funding? AIOps is a t... 2 days ago | 46 mins How to Take Your Contact Center Omnichannel in 2022 Derek Roberti, VP of Technology - Americas, Cognigy; and Uwe Kreuter, CEO, CCT Solutions Adding chatbots and voice bots are great first steps contact centers are taking to automate customer service. But what about other digital channels? C... January 27, 2022 7:00pm How Target uses data to build on momentum and win in retail operations Hayley Tabor VP, Global Industries, Sales and Solutions Dell Technologies This video was originally recorded to support an NRF22 Big Ideas session. As retail continues to rapidly evolve, learn how Target has organized its ... 2 days ago | 61 mins Building Maturity Models - The Journey from Traditional IT to DevOps Josh Aldridge, Cloud Commander - Over the past six years, PowerSchool has acquired 12 companies while building a portfolio of 43 SaaS products, serving 45 million students in 90 cou... January 28, 2022 5:00pm Transforming Customer Experience with Automation Ramesh Dontha, Digital Transformation Pro | Michelle Faughan, Intercom | Jamison Antoine, Warner Music Group Leveraging support automation results in 33% of common questions instantly resolved, and 109 hours customers get back with immediate resolutions. The ... 1 day ago | 43 mins Driving Operational Excellence using the Cloud, AI, and Automation Mario Thomas, Muraleekrishnan Nair, Sajesh Gopinath and Carl Hillier IT operations have seen a huge transformation in recent years. Yet, with added capability comes added complexity, and organically-grown systems become... 6 days ago | 61 mins Paving the Way for Better Mobile and Web Application Testing Orchestration Rick Broker - Solutions Engineer, Digital.ai | Terri Schlosser - Senior Product Marketing Manager - DevOps, Digital.ai Keeping applications up to date and ensuring they work with all of the latest mobile and web systems is often a daunting task. With so many different ... February 1, 2022 5:00pm Phishing for Needles in a Haystack: How Phish are Crushing Your SOC Mick Leach, Security Operations Manager at Abnormal Security Most people believe that the SOC is on the front lines, defending the castles against the forces of darkness. And while that’s true, it’s never quite ... 6 days ago | 27 mins Ransomware Defense Playbook – Lessons From The Front Lines Tony Lee, VP, Global Services Technical Operations, BlackBerry & Adam Sloan, Principal Sales Engineer, BlackBerry Australia We've entered the ‘Age of Ransomware’. Today’s attackers are hitting harder, faster and the costs are only getting higher. Between Jan – Apr 2021, mor... February 3, 2022 1:00am How utilities can address operations & customer experience with data analytics Steve Sarsfield, Sr. Product Marketing Manager, Vertica, and John Villali, Research Director, IDC Energy Insights Utility companies are facing a data explosion, primarily in the form of semi-structured and unstructured data from the Internet of Things (IoT). The d... February 3, 2022 4:00pm How AI-Powered Knowledge Management Boosts Customer Service Jarrod Davis, Knowledge Management Expert, USU; Fabian Eppler, Innovation Director, USU Artificial Intelligence has been a buzzword for a long-time, and new business use cases continue to pop up. AI is now gaining momentum with Knowledge ... February 3, 2022 6:00pm Load more
