Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How Can I Tap Into AI's Potential in the Contact Center Beyond Chatbots? Jon Arnold, Principal, J Arnold & Associates and Lauren Maschio, Senior Manager, Product Marketing Team NICE While many contact centers are transforming to focus on customer experience, they’re not actually going far enough. They’re going in the right directi... 7 days ago | 51 mins Modernizing SAP Environments with Dell & Infosys Scott Sinclair, Enterprise Strategy Group; Edwin Nadar, Dell Technologies; Abhijeet Vyas, Infosys Agility, the ability to quickly adapt to shifting demands, is essential for success in contemporary business. As a result, IT organizations are under ... April 13, 2023 3:00pm Simplifying Cloud Security - A SANS Review of Forcepoint ONE Matt Bromiley, SANS Analyst | Mike Schuricht, VP, Products, Forcepoint Join SANS instructor Matt Bromiley and Mike Schuricht, VP of Product Management from Forcepoint, for an in-depth review of the Forcepoint ONE Security... 3 weeks ago | 60 mins Putting Zero Trust into Action to Secure the Hybrid Workforce Mike Crouse, Director, Enterprise User & Data Protection, Forcepoint | Heath Mullins, Senior Analyst, Forrester A fireside chat with guest speaker, Forrester Senior Analyst Heath Mullins As we transition from a remote to a fully mobile, hybrid workforce, organi... 1 month ago | 59 mins API Security Challenges and Best Practices Byron McNaught, F5 | Chad Davis, F5 | Guest Speaker: Sandra Carielli, Principle Analyst, Forrester Security in the Hybrid, Multi-Cloud Digital World "You can't protect what you can't see" and "it takes a village" are familiar expressions within sec... April 4, 2023 5:00pm The Science of Cybersecurity: Best Practices in the New Normal Theresa Lanowitz, Director, AT&T Cybersecurity and Phil Quade CISO, Fortinet As organizations adapted quickly to large-scale WFH policies, CISOs and cybersecurity leaders must work in parallel to address new and heightened cybe... April 4, 2023 4:00pm Customer Analytics Ep. 3: Proving the Value of Insights Robin Gareiss, CEO and Principal Analyst, Metrigy Getting feedback directly from customers is incredibly valuable to companies--if they act upon it quickly and wisely. The last of a three-part webinar... 1 week ago | 30 mins Operationalize sustainability in the data center with automation you can trust Claudio Tag, IBM Automation Chief Architect, IBM Asia Pacific & Jon Panker, TechTarget There is a set of worldwide problems at once so daunting and yet so pressing that solutions simply can’t wait. We must accelerate the process of disco... 2 weeks ago | 23 mins Regional Cloud Ecosystems – Does Data Sovereignty Matter Anymore? Alex Hilton - CEO, Cloud Industry Forum and Guests Join Alex Hilton, CEO of Cloud Industry Forum and guests for episode 40 of Digital Transformation of Action, as they discuss regional cloud ecosystems... April 18, 2023 3:00pm Verizon Threat Research Advisory Center MIB Steven Swanson, Abdul Abufilat, David Kennedy Join us—the Verizon Threat Research Advisory Center – for an insightful and technical deep dive into the world of cybersecurity, with our experts from... 1 week ago | 69 mins Load more