Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Enabling value creation with ITIL-focused integrated IT service management Ed Perez, Solution Consulting Manager – NA, IFS assyst; Troy DuMoulin, VP Research & Development, Pink Elephant Getting IT service management (ITSM) right is a tricky business, but when successfully executed, it can provide organizations with many benefits. To t... March 29, 2023 5:00pm Latest assyst release – switching from your expensive, cumbersome ITSM vendor Stephane Maes, IFS assyst Switching ITSM software vendors may seem like a difficult task, but loyalty doesn’t always pay off. Whether it’s outgrowing your present solution or u... 4 weeks ago | 42 mins Elevating service with assyst 11.5 M. Schirmer, President; C. Arnold, CMO; K. O'Kelly, CRO; S. Maes, CTO & CPO - all of IFS assyst; O. Pilgerstorfer, IFS CMO In today’s cloud-based, hybrid working world, everything hinges on technology. Delivering a great service experience is no different. But how can you ... 9 months ago | 26 mins Rewind: It starts with ITSM... connecting tomorrow’s workplace today Sal Laher – Chief Digital and Information Officer, IFS; Martin Schirmer – President of ESM, IFS assyst As customers become more digitally connected, the standards for what makes a great customer experience evolve and shift. For a business to succeed, it... 6 months ago | 34 mins You can't manage what you can't see. The power of cloud discoverability in IT Craig Whytock, Solution Consultant at IFS assyst The traditional setup of IT infrastructure was not designed for its modern-day complexity. The number of cloud-based tools different departments in an... 8 months ago | 14 mins Taming the challenges of facility management Debra Derieux-Matos, Training & Enablement Lead, IFS assyst, Pat Moran, Snr Business Solutions Consultant, IFS assyst Facility managers have numerous responsibilities. They must meet customer demands, as well as manage the personnel who run and maintain the facility. ... 11 months ago | 20 mins From Transactional to Strategic HR Craig Whytock, Solution Consultant, Enterprise Service Management, IFS assyst and Asmaa Abdulkarim, Consultant, IFS assyst Watch this webinar to see how HR teams across the globe are transforming this function from a tactician into a true strategic partner. This webinar w... 12 months ago | 19 mins
