Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Por que evoluir sua gestão de serviços para o BMC Helix? Igor Lemos - Product Account Manager - BMC Software | Ricardo Carnevale - Solution Engineer - BMC Software Se você está na área de Gerenciamento de Serviços, com certeza já ouviu falar em ARS ou Remedy e sabe que para crescer na nova economia digital, as em... 5 months ago | 59 mins Tips & Tricks with NetBrain - AUTOMATE the Diagnosis of Every Network Ticket Abigail Ramlogan, NetBrain Product Evangelist Did you know that 95% of network tickets are repetitive? This means that either you or your team has solved a similar problem before. Yet, engineers s... 3 months ago | 24 mins How Slackbots & Ayehu Add Automation to BMC Helix Remedyforce Guy Nadivi, Sr. Director, Marketing, Ayehu BMC Remedy has been one of the leading ITSM platforms for many years. Now the Helix Remedyforce version of BMC Remedy is growing in popularity among ... 1 year ago | 51 mins Integrate Jira Service Desk with BMC Remedy Doug Bass Integrating applications with ConnectALL enables bi-directional exchange of information, and end-to-end visibility and traceability across the softwar... 4 years ago | 32 mins Initiate Faster Service Request Fulfilment with Work Orders via Tasks & Subtasks Johnathan McGowan In an organization with a large number of service requests, customers often complain about how long it takes and lack of visibility into the progress ... 11 months ago | 13 mins How to Keep Parallel ITSM Platforms in Synch with IT Process Automation Guy Nadivi, Sr. Director, Marketing, Ayehu Do you have more than one ITSM platform in your environment? Are you planning on migrating from one ITSM platform to another? Will you need to paral... 1 year ago | 43 mins Cutting the Waste from Incident Resolution Johnathan McGowan There are several ITSM tools out there like ServiceNow and BMC Remedy, Micro Focus Service Manager and many more. Many organizations have their in-hou... 2 years ago | 27 mins Driving Cost Reduction Sebastien Adjiman, CEO and Co-Founder, Deepcoding Deploying Intelligent Routing in ServiceNow using the Deepcoding Delivery Intelligence Platform DeepCoding’s unique AI technology leverages the exist... 2 years ago | 52 mins How IBM Watson's AI + Automation Can Power Your Self-Service Help Desk Guy Nadivi, Sr. Director, Marketing, Ayehu Steven Spielberg once said there is no such thing as science fiction, only science. Recent advances in AI would seem to back up Spielberg's assertion... 1 year ago | 43 mins Symantec Control Compliance Suite 12.5 Suresh Ramkumar, Principal Product Manager, Symantec Symantec Control Compliance Suite 12.5 is here! Please join us for a special webcast on Tuesday, February 12 to learn more about this exciting relea... 3 years ago | 61 mins Load more
