Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How brands boost loyalty and drive revenue with Glance for Salesforce Heather Nightingale Director, Product Marketing, and Natalie Tosh, Product Manager (Integrations) at Glance Technology is transforming brand interactions - but not human nature. Consumers expect memorable experiences with brands no matter how they interact ... 3 weeks ago | 18 mins The Split Second Effect: Performance Analytics Deep Dive Liran Tal, LOB Lead, Performance Analytics Glassbox It can separate an athlete from the podium. It also separates countless online businesses from successful digital customer conversions. As the digita... 1 week ago | 41 mins Why Your Digital Strategy Needs Identity Jack Poller, Senior Analyst at ESG | Aubrey Turner, Executive Advisor at Ping Identity How can businesses innovate digital experiences to attract consumers and encourage brand loyalty? By putting identity at the core to any digital strat... July 20, 2023 6:00pm Putting Customers in the Driver’s Seat: Unlocking Their Data Jack Poller, Senior Analyst at ESG | Aubrey Turner, Executive Advisor at Ping Identity Understanding customer data can drive brand trust, loyalty, and new revenues. However, organizations need to be careful of data privacy regulations wh... July 6, 2023 6:00pm Digital Leaders’ Guidance on eCommerce Data-driven Personalization Anupama Raju, Microsoft Dynamics 365 Commerce, Siddhartha Srivastava, Adobe eCommerce isn’t a one-size-fits-all situation: personalized customer experiences (CX) on a 1:1 level create brand loyalty, increase lifetime value, an... 1 month ago | 49 mins Future-proofing Your Marketing Through Better Customer Understanding David Donatelli, Lead Solutions Engineer, Acquia; Jeffrey S. Larche, Director, Analytics and Personalization, TA Digital The first step to creating better experiences is listening to what your customers are telling you when they open an email, visit a web page or add an ... 5 days ago | 58 mins The 3 Pillars of Trust: Building a Multi-Faceted Data Privacy Strategy Phil Hollrah, VP, Product Marketing, and Sav Khetan, Product Strategy, Tealium Privacy is neither a buzzword nor should it be treated as such. That's why it's crucial to have data privacy compliance practices baked into your cus... 1 month ago | 36 mins 7 Ways to Keep Your Customers Coming Back in 2023 Greta Lovenheim – Partner, Customer Data and Analytics, PwC; Jon Glick – Director, Customer Transformation and Loyalty, PwC Over half of consumers would stop buying from a company after multiple bad experiences. Is your company doing enough to drive loyalty? PwC’s Jon Glick... 2 months ago | 46 mins Fueling business success: The power of customer experience Mandisa Makubalo, Chief Executive Officer | Unlimited Experiences SA The global pandemic and continued economic uncertainty that followed it have brought about significant changes to the way businesses understand and pr... 3 weeks ago | 38 mins Customer Loyalty: Protecting the Client-side Experience Susan McReynolds, Akamai | Christine Ross, Akamai | Emily Lyons, Akamai Attracting customers to your website is only half the battle; Keeping them there is what matters most. That’s why creating and maintaining a seamless ... 3 months ago | 35 mins Load more
