Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How to ask your customers great questions and gather actionable feedback Alan Mc Glinchey Startup Partnership Manager, Intercom | Sarah Cunningham-Scharf Head of Customer Success, Great Question Everyone agrees customer feedback is critical to shaping your startups’ offering, design, and future roadmap. Engaging your customers and understandi... July 7, 2022 10:00am Dell Technologies on Equinix Metal: Digital Advantage As a Service Mark Bowker, ESG | Tony Nelson, Dell Technologies | Zach Smith, Equinix Ongoing global circumstances from continuous supply chain delays to growing concerns around climate change are forcing organizations to rapidly shift ... 3 days ago | 45 mins Embedding Cloud Technologies to Enhance the Actuarial Modelling Function Victor Rubinstein, Trevor Howes, Moody's Analytics; Brian Cartwright, Microsoft Actuarial modelling systems are requiring an increase in accessible and effective compute power to perform more granular and data-intensive modelling ... 4 days ago | 45 mins 2022 CS Benchmark: How support quality impacts businesses Declan Ivory, VP of Customer Support, Intercom | Martin Kõiva, Founder & CEO, Klaus | Macrina Sheridan, Aircall Last year, Intercom, Klaus, and Support Driven published the first-ever customer service quality benchmark report with a goal of uncovering what good ... 3 weeks ago | 52 mins Keep Your Avid Environments Safe from Ransomware with Wasabi and Marquis Paul Glasgow, Managing Dir., Marquis; Simon Fearn, Product Mgr., Marquis; Ben Bonadies, Solutions Marketing Mgr., Wasabi Despite growing public awareness, ransomware has continued to wreak havoc on businesses around the world, and media and entertainment companies are no... 4 days ago | 38 mins How to Protect Your Digital Business Rafe Pilling, Senior Security Researcher, Counter Threat Unit; Emma Jones, Proactive Incident Response Consultant How to Protect Your Digital Business: 3 Top Success Factors to Securing Your Digital Workforce Watch our webinar to discover the impact digital trans... July 27, 2022 1:00pm Deliver amazing customer experiences with data-driven, messenger-based campaigns Liam Keegan @ Intercom, Larry Geller @AWS, Sean Griffith @SimpleTexting, Travis Benson @Heap Find out how SimpleTexting uses Intercom, Heap, and AWS to accelerate discovery, execute personalised campaigns, and measure success. Join Liam Keega... 1 week ago | 57 mins How to build an expert onboarding strategy Antoinette Taaffe, Senior Field Marketing Manager at Intercom | Thomas Maremaa, Co-Founder & CEO at Encuadrado Onboarding is about so much more than introductions. It’s about keeping up the conversation across the customer lifecycle. That way, your users become... 1 month ago | 46 mins How Aha! Roadmaps can help you be more agile Shawn Zenz, Group Manager, Product Success, Aha! & Meghan Kutz, Senior Business Consultant, Adaptavist Webinar: Watch an Aha! Roadmaps demo and get key takeaways about how to make your project teams more agile when you include Aha! Roadmaps as part of y... 23 hours ago | 60 mins What is Success in Modern Security and How Do We Champion It? Rinki Sethi, Former VP and CISO, Twitter, Bea Hughes, PagerDuty and Kelly Shortridge, Fastly Rinki Sethi has spent the past two decades in cybersecurity at companies like Intuit, eBay, and Palo Alto Networks. She brings her wealth of experienc... 2 days ago | 19 mins Load more
