Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Upgrade Your Data Delivery: Next Generation Compute and Cloud Storage Solutions Drew Schlussel, Wasabi; Evan Zakow, Wasabi; Nathan Wysocki, Climb Channel Solutions; Walt Ribeiro, Vultr For years, developers have been at the mercy of the hyperscalers for their cloud compute and storage needs. Innovating with ease, power and security w... 1 week ago | 36 mins Deep dive into Freshservice On-Call Management Naganandhini, Senior Product Manager, Freshworks | Anusha Jha, Lead- Product Marketing, Freshworks Struggling to provide 24*7 agent coverage? You need a system that eliminates chaos in incident escalation while eliminating agent burnout. Explore... 2 weeks ago | 37 mins Remote Support Tools: Then vs Now Chris Handley, Senior Product Manager at GoTo, and Marie Ruzzo, Product Marketing Director (Remote Support Group) at GoTo Remote support tools have long been a staple of support operations and an indispensable tool to diagnose, troubleshoot, and fix a customer’s technical... August 30, 2022 4:00am Unified incident management in Freshservice – an overview Ramsundar Radhakrishnan, Lead - Product Marketing, Freshworks | Ashutosh Pandey, Senior Product Manager, Freshworks Struggling with silos in IT? Perhaps disjointed tools are to blame. Considering service desk tickets are often related to digital health, IT teams s... August 29, 2022 10:00am CDPs Power the Journey That Drives Demand Marianne S. Hewitt, Marketing Strategy and Technology Leader, The Growth Strategy Group High growth businesses utilize data more effectively than their slower growth competitors (Deloitte). With most customer journeys online, personali... 3 months ago | 39 mins Power Your Planning: Leverage Data to Make Marketing More Effective Christa Tuttle, Founder and CEO of Launch Marketing Today’s marketing and business landscape is filled with various social media platforms, content distribution channels, marketing automation tools, CRM... 7 months ago | 48 mins Why Connection Is the New Currency: Meet Customers When It Matters Erin Fitzgerald, Director, Client Revenue Operations at CloudKettle In our always-on digital world, the refrain “serve up the right message at the right time to the right person,” is always at the forefront. The need t... 3 months ago | 33 mins The Shoe Fits: Right-Size Your Organization's IT Service Management Nirmal Krishnamoorthy, Product Marketing, Freshworks and Scott Sinclair, Analyst, ESG Legacy SaaS-induced complexity plagues IT organizations with significant upkeep, data silos, and unneeded costs. Resource-intensive IT operating model... 2 months ago | 40 mins Small Teams, BIG Impact: Why ABM Works For Resource-Strapped Teams Devon Watts, Sr. Director of Marketing, RollWorks Getting started with ABM may seem daunting, especially for small teams already under pressure to do more with less, such as budget, hours or head coun... August 9, 2022 5:00pm From Insights To Action: Taking ABM Measurement To The Next Level Caroline Van Dyke, Head of ABM Content at RollWorks Measurement isn't one-size-fits-all, so why define your customer journey like everyone else? Join Caroline Van Dyke, Head of ABM Content at RollWorks,... 3 days ago | 32 mins Load more