Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Protecting Online CX in the Financial Sector: Stay Ahead of the Current Threats Anna Convery-Pelletier, Radware | Monika Liikamaa, Enfuce | Ange Johnson De Wet, Lloyds Banking Group| Yoav Gazelle, Radware Securing Your Digital Transformation Journey: Episode 3 The Financial Service Industry (FSI) has long been lagging in Digital Transformation efforts,... 3 months ago | 46 mins Security Debt, Running with Scissors Dave Lewis, Global Advisory CISO, Duo Security, now part of Cisco Security debt, defined by Dave Lewis, Global Advisory CISO, Duo Security at Cisco, as “the accumulation of the patches missed, the risks accepted, and... October 27, 2021 3:00am How to leverage cloud big data to beat churn Tyson Marian, CCO, Plume With data from Plume homes showing that network activity has surged to over 120% of pre-pandemic levels, ISPs need to arm themselves with a suite of t... 4 weeks ago | 58 mins Liberate Your Data: Integrate Data From Traditional Systems to Cloud Platforms Ashwin Ramachandran, Senior Director of Product Management, Data Integration, Precisely Hear from our data experts on how to modernize your data infrastructure and integrate siloed data into cloud-based enterprise data hubs. A modern data... 2 weeks ago | 58 mins How to Predict & Prevent Customer Churn with Machine Learning Vincent De Stoecklin Given that it costs 5-10 times more to acquire a new customer than to retain an existing one, it seems obvious that all businesses should engage in so... 2 months ago | 43 mins Salesforce + MuleSoft: Enable fast and easy sales and service experiences Amy McDonnell |Head of MuleSoft Composer, APJ |MuleSoft Vijay Iyer |Director, Solution Engineering |Salesforce Salesforce + MuleSoft: Enable fast and easy sales and service experiences with clicks, not code! Speed and agility are critical to driving business s... 3 weeks ago | 47 mins Reimagine Growth: Execute on your Customer Journey Strategy Shalini Sinha and Sabyasachi Sahu Key Learnings - Build your 360-degree view of your customer lifecycle journey - Create an omnichannel engagement strategy that’s cost-effective - Redu... 2 months ago | 68 mins Betting at the Edge Lynette Kerry, Regional Director, Akamai, Graham Calder, Independent Consultant The on-line sports betting industry is one of the most dynamic and competitive markets in the world. With no restrictive contracts in place, operators... 1 month ago | 47 mins Building Better Unboxing: Thinking Outside the Subscription Box Jarrod Wright Fulfillment and delivery are not only essential parts of building your brand, they're also an excellent opportunity to promote your brand. With a litt... 1 month ago | 48 mins Leveraging Cloud and AI for Exceptional In-Home Video QoE Speaker: Adam Hotchkiss, Co-founder & Vice President, Customer Solutions and Integrations, Plume As video streaming continues to expand in all markets, including for high-bandwidth premium services like 4K, subscribers increasingly look to broadba... 1 month ago | 37 mins 6 Proven Use Cases for Increasing Loyalty and Retention James Burnham, Digital Strategist at Tealium Customer data is the key ingredient to driving loyalty and retention. Why? Because you can only proactively identify and target high-risk and high-val... 1 month ago | 28 mins Liberate Your Data: Integrate Data From Traditional Systems to Cloud Platforms Ashwin Ramachandran, Senior Director of Product Management, Data Integration, Precisely Hear from our data experts on how to modernize your data infrastructure and integrate siloed data into cloud-based enterprise data hubs. A modern data... 1 month ago | 58 mins Salesforce + MuleSoft: Enable fast and easy sales and service experiences Amy McDonnell |Head of MuleSoft Composer, APJ |MuleSoft Vijay Iyer |Director, Solution Engineering |Salesforce Salesforce + MuleSoft: Enable fast and easy sales and service experiences with clicks, not code! Speed and agility are critical to driving business s... 1 month ago | 47 mins Subscription management IBC | Peninsula Strategies LLC The boom in the number and range of OTT services has provided viewers with more choice than ever before. Whether SVOD, TVOD, PPV or ad-funded, in such... 1 month ago | 43 mins How to win on experience in the smart home Gary Koerper, Connected Home Charter Communications & Benjamin Schueremans, VOO & Erin O’Keefe, All West Communications Connectivity is at the forefront of every broadband subscriber’s mind. As we all adjust to a new normal, where working-from-home will remain the defau... 2 months ago | 64 mins Prevent Churn with Predictive Analytics Greg Cashman, Senior Sales Engineer, Dataiku Given that it costs 5-10 times more to acquire a new customer than to retain an existing one, it seems obvious that all businesses should engage in so... 8 months ago | 44 mins #8 Data-Driven Churn Prevention For Pay TV Services Via Personalized Experiences Till Sudworth (NPAW) & Pierre Donath (3SS) How do operators reduce churn and increase stickiness of their Pay TV service? Together with Till Sudworth (NPAW) and Pierre Donath (3SS), you’ll expl... 12 months ago | 42 mins How the Plume Platform enables CSPs to scale and provide future-proof options Adam Hotchkiss - Co-founder & Vice President Today’s CSPs are facing numerous challenges when it comes to legacy firmware, while consumer demand is adding to the pressure to find new solutions. ... 2 months ago | 17 mins Predicting Customer Churn with Accurate and Explainable AI Models Karthik Guruswamy, Sr. Principal Solutions Architect at H2O.ai A business has a product or service that attracts customers and generates revenue streams. Everything is great for a while. Now the business sees cust... 1 year ago | 60 mins How Vertica and Unified Analytics Help Telcos Predict and Manage Churn Eric Rousseau, Director - EMEA, Communications Service Providers, Vertica & Badr Ouali, Data Science Lead, Vertica Please tune in to hear Eric Rousseau’s and Badr Ouali’s presentation as they describe how the Vertica Unified Analytics Warehouse overcomes data siloe... 12 months ago | 14 mins Perfecting Visibility in the Cloud Nadeem Zahid, VP of Global Marketing, cPacket Networks Cloud migration is a key component of the digital transformation journey for enterprises. But, it’s not possible and definitely cannot go smoothly wit... 3 months ago | 47 mins How to improve email marketing results using AI and automation Faruk Aydin, Head of Growth, iAge Technologies Machines are here to help you beat the competition in your customers' inbox. Find out how machine learning algorithms can help email marketers from c... 3 months ago | 44 mins Survival Mode: How Support and Documentation Teams Can Help Combat Churn Sara Feldman and Megan Gilhooly People expect top-notch experiences throughout the customer journey. But now, in the midst of the COVID-19 crisis, they’re also seeking to cut costs a... 1 year ago | 55 mins Maximum Value: Activating Intent Data Millie Resnick (Bombora); Paul Logue (SAP); Moderated by Russell Rothstein (IT Central Station) More and more, B2B companies are investing in intent data, hoping that it will solve a problem - whether it's reducing churn, increasing sales or conv... 5 months ago | 36 mins COVID benchmarks on ARR, churn, and more from 2020 KeyBanc SaaS survey VentureBeat x Sage Intacct The post-COVID world is a volatile one, which makes data-informed business planning more important than ever. This year's KeyBanc Capital Markets annu... 1 year ago | 60 mins Load more
