Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date 5 Key Steps to Maximize Revenue and Customer Success while Migrating to SaaS Steven Noel, Pre-Sales Engineer Manager and Jim Krasovic, Regional Sales Manager, Thales Software Monetization An interactive session on transitioning from on-premise delivered hardware and software revenue strategy to recurring revenue strategy delivered via S... February 15, 2023 4:00pm Maximizing Customer Retention with Causal AI Claudia Westby, Data Scientist, causaLens Stop trying to predict churn. Start by understanding why customers stay and then find more of them. Are you still trying to prevent churn? It’s time ... 2 weeks ago | 39 mins Combating Control Failures: How Can Enterprises Stop Preventable Breaches? Andreas Wuchner - Advisor at Panaseer, Dr Rebecca Wynn - Global CISO at Click Solutions Group and Dom Glavach - CSO, CyberSN There’s no denying that the stress of working in cybersecurity in 2023 is huge. Security teams are dealing with increasingly complex environments, han... 2 weeks ago | 53 mins Achieve customer service excellence: How AI can drive better outcomes Dialpad and ZK Research AI is changing the way contact centers work. With the right AI tools, you can empower agents to work smarter, decrease turnover, and increase customer... 2 weeks ago | 49 mins How a modern CDN can scale your growing media business John Agger, Fastly Product Marketing Manager and Jamie Sherry, Fastly Product Management Whether fierce competition, subscriber fatigue, discoverability, or something else, the current online video market conditions make it imperative that... 2 weeks ago | 22 mins Prevention is Key: Defining a Proactive Security Strategy Dave Gruber - Principal Analyst at ESG and Arun Krishnamoorthy, Senior Director of Product Management at Dell Technologies A successful security strategy requires vigilance, but organizations may be spreading their IT teams too thin. Enterprise Strategy Group has recently ... 2 weeks ago | 46 mins Using AI to Revolutionise User Engagement Xiaoyu Chen, Weichuan Yin Keep an audience engaged has never been more challenging. Staying ahead of the curve is key to preventing churn. If you show your users new and innov... February 28, 2023 9:00am AIOps Powers Root Cause Analysis, Increases Quality of Service, Decreases Churn Larry Lancaster, Zebrium; & Paige Roberts, Vertica AIOps (AI for IT Optimization) is a potent new way to handle the increasing complexity of IT systems, and meet the increasing demands of customers for... 3 months ago | 54 mins Customer Experience Development Challenges in Digital Banking & Fintech Chad Davis, Sr. Manager, F5 | Gee Chow, Solutions Architect, F5 | Haider Braimaanie, Solutions Engineer, F5 Poor customer experience directly leads to customer churn and lost revenue. And by not addressing the growing demands for positive digital experiences... 1 month ago | 60 mins Account Based Marketing’s Biggest Impact: Customer Lifetime Value (LTV) Justin Gray and Jamie Kirmess Account-based marketing (ABM) is all about investing in the right accounts with the highest conversion rates, largest deals, lowest churn rates, and h... 2 months ago | 32 mins Load more
