Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Live now Overcoming the Top 3 Cybersecurity Challenges Faced by Asia-Pacific Enterprises Frost & Sullivan and Josef Figueroa, Vice President, Inspira Enterprise As all of us emerge from the pandemic, 2021 will continue to be a year of transition. Enterprises worldwide were forced to accelerate their digital ca... August 5, 2021 3:00am | 75 mins IR Collaborate - Demo [August 2021] Chuck Geisler, Senior Solutions Engineer @ IR Our monthly live demo session for IR Collaborate. This month we take a specific look at Experience Quality 360 capabilities (EQ360) and how organisati... August 5, 2021 3:00pm Inspiring Freedom of Choice with CCaaS Nick Beardsley - Enterprise Director (Onecom), Thomas John - VP EMEA Channels (Five9) In this webinar, Onecom alongside leading provider of cloud contact centre software Five9, will explore how Contact Centre as a Service (CCaaS) is cha... August 10, 2021 9:00am Top 3 Cybersecurity Trends in Australia and New Zealand Georgia Edell, Consulting Analyst, Security Practice, Frost & Sullivan Has your organization’s cybersecurity posture changed one year into the pandemic? How does it compare to the regional trends, and how can you better s... 2 days ago | 28 mins The Business Value of Cloud Communications Greg Moore, Jeremy Wilson-Herrmann, Jocelyn Vallieres, & Tom Angelucci In a work-from-anywhere world, communication, collaboration have become top priorities for today’s small and medium businesses as they focus on drivin... August 19, 2021 4:00pm Service from Anywhere - Powering the Great Reopening with Service Cloud 360 Jason Finbow, AVP, Service Cloud, Salesforce | Allison Johnson Bryan, Director, Product Marketing, Salesforce It’s a new world and a new normal, and we’re not going back to the way things were. We’re all-digital. We’re working from anywhere and serving custome... August 19, 2021 9:45am The Business Value of Cloud Comms: Accelerate growth & employee productivity Eric Zweigbaum - Conair, Nick Marchand - Cineplex, Jocelyn Vallieres - RingCentral, & Tom Angelucci - RingCentral In a work-from-anywhere world, communication and collaboration have become top priorities for today’s businesses as they focus on driving growth while... August 31, 2021 4:00pm How to build a proactive enterprise collaboration security plan Join Irwin Lazar - President and Principal Analyst at Metrigy (CISSP), & Heather Hinton - CSO at RingCentral Now that hybrid and remote work is here to stay, business, security, and IT leaders should reassess the security of their cloud-based applications. Fo... August 26, 2021 5:00pm Future-proof your Communications Technology with Mitel Joseph Herde, Director, Product Marketing-MiCloud Connect, Scott Brodie, Sales Engineer at Mitel It’s never too early to think about the future, especially when it comes to the ways you communicate to your teams and customers. If you’re thinking a... 3 weeks ago | 62 mins Cloud Migration Checklist: What’s Right for You Simon Ratcliffe, Ensono | Reza Kamran, Mitel I Ian Moyse, OneUp Sales In 2024, cloud spending is projected to be 14.2% of the total global enterprise IT spending market, compared to the 9.1% it was in 2020 according to G... 3 weeks ago | 50 mins Hybrid Cloud: It’s Not just a trend Nick Riggott, UK&I Sales Director, Mitel Obviously, the way we work has changed and it may never be as it was again. The adjustments we have all had to make to enable remote working can be se... 1 month ago | 27 mins Inspiring Freedom of Choice with CCaaS Nick Beardsley - Enterprise Director (Onecom), Thomas John - VP EMEA Channels (Five9) In this webinar, Onecom alongside leading provider of cloud contact centre software Five9, will explore how Contact Centre as a Service (CCaaS) is cha... 1 month ago | 46 mins Establishing Your Organisation’s Cloud Roadmap Simon Ratcliffe | Chad Hardaker | Dave Hatter According to Gartner, IT spending is set to increase by 4.9% in 2021. Last year, businesses rushed to facilitate remote working. Moving forward, they ... 1 month ago | 43 mins How to Modernise Communication with Telephony Networks Bruce Dodworth, Sea Glass | Joseph Walsh, LogMeIn | Harley Bledsoe, BBB National Programs Wherever, Whenever: Enabling You To Work from Anywhere: Episode 3 Traditionally, telephony networks were considered a standalone item, and it tended ... August 31, 2021 8:00am 5 Things An Exec Should Know Before Starting On The Digital Workforce Journey. Greg van Rensburg, Director Solutions Consulting at Automation Anywhere Starting a digital workforce journey can be daunting. This webinar will discuss the 5 things every executive needs to know before embarking on the Dig... 3 weeks ago | 46 mins Quality Cloud Migrations for Microsoft Teams John Cognata, Palwinder Singh & Ian Freeman - SOFTEL | Agnes Eswono & Travis Pollard - IR Discover how IR and Softel have partnered together to help a Government organisation through a complex Microsoft Teams migration. Through their combi... August 19, 2021 3:00pm SASE - The Big Questions Stephen Mullaney, SDX Sales Expert, Orange Business Services, Asia Pacific Secure Access Service Edge (SASE) is fundamentally about how you adapt to the changing connectivity and security needs around the use of cloud to driv... 1 week ago | 20 mins Case Study: A University’s Path to a Cloud Contact Center John Clayton, University of Huddersfield, and Martin Taylor, Deputy CEO and Co-Founder of Content Guru In 2020, many universities found their legacy on-premise contact centers could not scale to meet the increased demand, let alone enable WFH, incurring... 3 months ago | 57 mins Six Steps to Planning your New Cloud Contact Center Andrew Casson, GM of North America and Adrienne Sweetser, Business Development Manager – Americas Updating your call center and customer experience technology is a complex undertaking. After all, successful modernization is more than another cloud ... 5 months ago | 39 mins CCaaS Migration Options: Explained in 15 Fast Minutes Andrew Casson, GM of North America at Content Guru The time has never been better to migrate on-prem call center operations to a Cloud Contact center as a Service (CCaaS) solution. Join us for a quick ... 4 months ago | 30 mins Providing excellent customer support is important to every business Salesforce Providing excellent customer support is important to every business. But supporting customers over multiple channels, like email, phone, SMS and the w... 4 weeks ago | 5 mins Mitigate Security Risk as You Migrate to Cloud Services with BYOC Robin Gareiss, CEO and Principal Research Analyst, Metrigy; Doug Tait, Director of Product Marketing, Oracle Communications Don’t compromise security, performance when moving to Teams, Zoom, and others Brought to you by Oracle Communications Business technology leaders a... 2 months ago | 55 mins Why Transition your Contact Center to the Cloud using Content Guru storm® The Content Guru Team Watch this short video to learn about Content Guru’s cloud contact center, storm.® Hear about its unrivalled service reliability and uptime, and how ... 8 months ago | 2 mins Build and deploy advanced virtual agents at speed with Dialogflow CX Prebuilt Ag Ali Douvre Get the ins and outs of Dialogflow CX and see the newest ways to build intelligent virtual agents, a.k.a. chat and voice bots. We will show and share ... 3 months ago | 51 mins Microsoft Office 365 Backup Kosten im Griff haben Benedikt Däumling, Enterprise Technical Adviser Germany, Veeam; Samia Guissouma, Sales Manager DACH & Eastern Europe, Wasabi Es ist eine riskante Strategie, sich auf die nativen Backup-Funktionen von Microsoft Office 365 zu verlassen. Von mehr als 1.000 befragten IT-Fachleut... 2 months ago | 51 mins Load more
