Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date The State of CX: Consumer and business perspectives, gaps and opportunities Elcenora Martinez, Global VP of Digital, AI and Cloud Product Marketing at Genesys with Claire Beatty and Adrian Swinscoe Consumers’ ever-rising expectations include a first-contact resolution and fast response among their top service priorities. As customer experience (C... 2 months ago | 62 mins Secure Digital Banking: Protecting Financial Apps & Portals Limor Sylvie Kessem, IBM | Jenn Markey, Entrust | Allie Gavin, Guardsquare [Digital Banking Cybersecurity Playbook, Ep 2/4] Mobile banking has well and truly exploded in recent years. With the pressure of global lockdowns du... 4 weeks ago | 30 mins Step 1 For Website Relaunch: Don't Build a Website Ron Northcutt, Acquia; Tim Lehnen, Drupal Association; Martin Anderson-Clutz Senior Solutions Architect, Northern Commerce To keep up with technology and search engine algorithms, most organizations need to redesign their websites every 18 months to 2 years. But as consume... 7 months ago | 59 mins Defining a Modern App in 2022: Key Pillars to Design & Deploy Today’s App Steve Pereira, Visible Value Stream Consulting | Javier Perez, Perforce Software | Dave McAllister, NGINX While legacy application architectures still have value, many organizations are assessing how to modernize their applications to meet the demands of t... May 19, 2022 4:00pm Creating Moments that Matter: 3 Strategies You Can Adopt to Build Amazing CX Karen Naves SVP, Global Demand Generation at Tealium Customer experience (CX) has become a critical differentiator between competitors, but a lot of companies are still not getting it right. Accenture es... 6 days ago | 23 mins How to Solve Campaign Bottlenecks for Marketing & Creative Teams Brad Kofoed - SVP Global Alliances and Channel, Juan Porras - Solutions Product Manager Building a strong, differentiated brand is the key to success in the digital world, but it doesn’t come without its challenges. Brands are expected to... May 19, 2022 6:00pm Fast Analytics in Streaming Media Mark Hashimoto, WhatsApp Domenic Ravita, Field CTO at SingleStore Streaming media has been a lifeline throughout the pandemic, and while many industries struggled during COVID-19, streaming flourished. According to C... 2 weeks ago | 46 mins Elevating CX for Retail Banks with Conversational AI Peter Berbee - VP Financial Services Product Management and Gurpreet Singh - Senior Solutions Engineer Elevate retail bank Customer Experience (CX) with Conversational, Intelligent, and Self-learning Virtual Assistants, pre-built and integrated with IBS... 2 weeks ago | 42 mins Real Time Payments: A Global Perspective Gareth Lodge, Celent - Craig Ramsey, ACI - David Guiver, IR Real-time payments are revolutionizing global commerce and changing the world's financial landscape, and it's happening now. Speed, choice, and contro... 2 weeks ago | 40 mins CRU Webinar: Challenges facing the North American metals supply chain Lynn Lupori, Steve Williamson, Josh Spoores, Ibrahim Yucel, Alex Laugharne, Robert Edwards North American demand for steel, aluminium, copper and battery metals is at unprecedented heights. The convergence of circular economies, a sustainab... 1 week ago | 47 mins Load more
