Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Fintech Outlook: Partnering with Incumbents Elena Kozhemyakina, Fintech4Funds | Kamales Lardi, Lardi & Partner Consulting The battle for consumers between fintech and banks is over. Now, banks and other traditional financial institutions are investing in future-proofing t... June 15, 2022 3:00pm The State of CX: Consumer and business perspectives, gaps and opportunities Elcenora Martinez, Global VP of Digital, AI and Cloud Product Marketing at Genesys with Claire Beatty and Adrian Swinscoe Consumers’ ever-rising expectations include a first-contact resolution and fast response among their top service priorities. As customer experience (C... 2 months ago | 62 mins Rethinking CX: Business Intelligence Solutions for the Retail Industry Gowri Selka, Data Analytics Strategist & Advisor at Volantsys Analytics Forrestor’s “The Future of Commerce Report: Retail Trends for 2022” reports that 50% of consumers purchase items because of personalization based on t... July 20, 2022 4:00pm Transforming Customer Data into Insights: The Marketer's Guide to CDPs Brett Bothe, Principal Product Marketing Manager, Acquia & Chris Rothstein, Gorilla Group, a WundermanThompson company It's a brave new world for marketers. Consumers are shopping and engaging with brands across more digital channels than ever, and customer loyalty is ... 4 months ago | 49 mins Look under the hood of lululemon and New Balance's martech for 2022 Tom Bianchi, VP Marketing EMEA @ Acquia & Jake Athey, VP Marketing @ Widen (an Acquia company) This webinar will look under the hood of the martech that brands like New Balance use to power their Digital Experiences. You will gain actionable ins... 4 months ago | 52 mins Secure Digital Banking: Protecting Financial Apps & Portals Limor Sylvie Kessem, IBM | Jenn Markey, Entrust | Allie Gavin, Guardsquare [Digital Banking Cybersecurity Playbook, Ep 2/4] Mobile banking has well and truly exploded in recent years. With the pressure of global lockdowns du... 1 month ago | 30 mins How to: using personas to guide Digital Asset Management tool results Nate Holmes, Senior Product Marketing Manager @ Acquia Engaging and consistent brand and product content empowers consumers to make confident purchasing decisions – driving conversions, improving customer ... June 15, 2022 9:00am Transforming Customer Data into Insights: The Marketer's Guide to CDPs Brett Bothe, Principal Product Marketing Manager, Acquia & Chris Rothstein, Gorilla Group, a WundermanThompson company It's a brave new world for marketers. Consumers are shopping and engaging with brands across more digital channels than ever, and customer loyalty is ... 5 months ago | 49 mins Safer Kids Online: ensuring a safe digital experience for kids Kelly Johnson, Country Manager @ESET Australia with Jake Moore, Global Cybersecurity Advisor @ESET Global The COVID-19 pandemic has added many complexities for parents and kids looking to manage online safety. Being aware of potential risks while also maxi... 1 day ago | 47 mins Customer Loyalty & Retention: Turning Crises into Connections Arun Kumar, Infobip | Reid Morgan, Revenue Automation | Talal Khan, Revenue Automation Increasing retention by just 5% could lead to a 25% or more increase in profits, according to a report by Bain & Company, Prescription for Cutting Cos... 2 days ago | 13 mins Load more
