Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date The State of CX: Consumer and business perspectives, gaps and opportunities Elcenora Martinez, Global VP of Digital, AI and Cloud Product Marketing at Genesys with Claire Beatty and Adrian Swinscoe Consumers’ ever-rising expectations include a first-contact resolution and fast response among their top service priorities. As customer experience (C... 2 months ago | 62 mins UK Financial Adviser Conference 2022 Henry Cobbe In this virtual conference we invite external speakers to focus on key issues facing advisers their businesses and their clients' portfolios. Provisi... 4 days ago | 116 mins Assessing the Fraud Landscape across Global Financial Services Nathan Close, Head of Solution Consulting EMEA+APJ, Outseer, and Roy Williamson, Business Lead EMEA, Outseer Financial institutions are heavily focused on addressing increased fraud, growing regulation, and reducing friction in the customer buying process. A ... 4 days ago | 35 mins Countdown to Peak 65 – Income Insights Suzanne Norman, Jason Fichtner, Ph.D. and Anne Lester Original research of consumers and income solutions from the Retirement Income Institute. Suzanne Norman, Education Fellow, Retirement Income Institu... May 25, 2022 4:35pm People and Property: underwriting hints and tips Malcolm Tyrrell It's easy to assume a property is an obvious candidate for equity release lending only to discover a vital aspect has been overlooked. Join Equity Re... May 26, 2022 9:00am 2022 Martech To Revolutionise Digital Experiences Jake Athey, VP of Marketing & Sales, Widen and Tom Bianchi, VP Marketing, EMEA, Acquia The world's leading brands are ahead of the global curve for the implementation of Marketing Technology (Martech). The adoption of these technologies ... 5 days ago | 54 mins Overcoming barriers to entering new advice areas – panel debate Setul Mehta, Head of Business Development & Adviser Services at The Openwork Partnership; Tim Farmer, Founder of Comentis Setul Mehta, Head of Business Development & Adviser Services at The Openwork Partnership and Tim Farmer, Founder of Comentis join our final panel deba... May 27, 2022 12:30pm Strategic Modernization for Financial Services on Microsoft Azure Scott Spiro, Dir. Mainframe Transformation, Microsoft; Andrew Wickett, Chief Technologist & Misty Decker, Dir., Micro Focus If you’re on this page, chances are you are working in Financial Services. And if you are, you already know the unique challenges your sector faces. ... 4 weeks ago | 59 mins Elevating application performance to tackle unprecedented workloads Ross Botha (Zensar), Krishna Jandhyala (Zensar), Jacques Vermeulen (Micro Focus), Shikhar Puri (Zensar) Hear the senior leaders and experts from Zensar and Micro Focus talk about how to handle the added workloads on IT Applications. In this webinar, our ... 2 months ago | 52 mins L.E.K. Look Forward: 2021 has been eventful and 2022 is a complicated picture Dominic Miles - Partner, Consumer, L.E.K. Consulting Following 2021’s surprisingly positive recovery, Dominic Miles sees the potential for a year of growth for the consumer sector. The spectre of Covid s... 4 months ago | 6 mins Load more