Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date The State of CX: Consumer and business perspectives, gaps and opportunities Elcenora Martinez, Global VP of Digital, AI and Cloud Product Marketing at Genesys with Claire Beatty and Adrian Swinscoe Consumers’ ever-rising expectations include a first-contact resolution and fast response among their top service priorities. As customer experience (C... 2 months ago | 62 mins Transforming Customer Data into Insights: The Marketer's Guide to CDPs Brett Bothe, Principal Product Marketing Manager, Acquia & Chris Rothstein, Gorilla Group, a WundermanThompson company It's a brave new world for marketers. Consumers are shopping and engaging with brands across more digital channels than ever, and customer loyalty is ... 4 months ago | 49 mins Transforming Customer Data into Insights: The Marketer's Guide to CDPs Brett Bothe, Principal Product Marketing Manager, Acquia & Chris Rothstein, Gorilla Group, a WundermanThompson company It's a brave new world for marketers. Consumers are shopping and engaging with brands across more digital channels than ever, and customer loyalty is ... 5 months ago | 49 mins SME Guidebook to Sustainable Transformation Georgina Mitchell, WellHouse Consulting Small-and-medium-sized enterprises (SMEs) represent 90% of the business population in developed countries, according to the World Trade Organisation. ... July 6, 2022 3:00pm Rethinking CX: Business Intelligence Solutions for the Retail Industry Gowri Selka, Data Analytics Strategist & Advisor at Volantsys Analytics Forrestor’s “The Future of Commerce Report: Retail Trends for 2022” reports that 50% of consumers purchase items because of personalization based on t... July 20, 2022 4:00pm Look under the hood of lululemon and New Balance's martech for 2022 Tom Bianchi, VP Marketing EMEA @ Acquia & Jake Athey, VP Marketing @ Widen (an Acquia company) This webinar will look under the hood of the martech that brands like New Balance use to power their Digital Experiences. You will gain actionable ins... 4 months ago | 52 mins Later life divorce, vulnerability & the impact on financial planning Marie Catch, Head of Mortgage Market Development, Legal & General Home Finance More and more people are getting divorced in later life. Dividing assets like the family home can hit their finances hard, increasing their financial ... May 23, 2022 12:30pm Countdown to Peak 65 – Income Insights Suzanne Norman, Jason Fichtner, Ph.D. and Anne Lester Original research of consumers and income solutions from the Retirement Income Institute. Suzanne Norman, Education Fellow, Retirement Income Institu... May 25, 2022 4:35pm Welcome to the Future of Wealth Management Bronswe Cheung - Principal and Eilert Hinrichs - Partner, L.E.K. Consulting. Host: Heidi Bryant - Marketing Director As clients behaviours and priorities evolve, it’s time to recast the UK wealth management service model. Now is the time for the UK wealth management... May 24, 2022 9:00am Skyrocketing Inflation - Commodities to the Rescue? (#3/4) Daniel Stoianov, NTree International Inflation is at decade highs in both the US and UK. An increase in certain commodity prices such as oil and agricultural products directly impact the ... May 24, 2022 8:30am Load more
