Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Recession proof your contact centre with Unified AI Benjamin Chandraraj, SVP & Head of Services, Sprinklr | Christie Fitzgerald, Solutions Consultant, Sprinklr Join us for a complimentary virtual workshop and discover how to optimize costs, elevate CX, and position yourself for long-term gains. Ensure great... March 21, 2023 5:00pm Powering Customer-Led Growth for Technology Organizations Tyler Altrup , Director, Sprinklr | Lou Reinemann, Research Director, IDC Learn how winning tech companies actively listen to their customers’ needs and future-proof their success. The world's smartest B2C tech organizatio... March 21, 2023 2:00pm Key Considerations for your Contact Centre Cloud Migration Andriy Zakharchenko, Cloud Evangelist, Cyara and Nazima Rayani, Director of Product Marketing, Cyara This on-demand webinar covers setting your contact centre cloud migration up for success. It will help you understand the challenges you may face as p... 1 month ago | 24 mins Key Considerations for your Contact Centre Cloud Migration Andriy Zakharchenko, Cloud Evangelist, Cyara and Nazima Rayani, Director of Product Marketing, Cyara This on-demand webinar covers setting your contact centre cloud migration up for success. It will help you understand the challenges you may face as p... 1 month ago | 24 mins Better Together: The Future of Intelligent Automation Raj Koneru, CEO, Kore.ai, Prasanna Arikala, CTO, Kore.ai, Kane Simms, CEO, VUX World ChatGPT and LLMs are hot on everyone’s lips. But what’s the value for your business? Join us as we demystify this hype and dive deep into the practica... 1 week ago | 71 mins 5 Best Practices for Migrating your Contact Centre to the Cloud Elizabeth Magill Sr Director, Product Marketing, Cyara and Art Schoeller, Vice President and Principal Analyst, Forrester This webinar explores cloud centre trends, what's driving adoption, 5 best practices in contact centre migration and how to ensure success 4 months ago | 60 mins How to Deliver Next Gen Customer Experience with AI-Powered Call Center Agents Raj Koneru, CEO, Kore.ai, and Kane Simms, CEO, VUX World In this webinar, you’ll discover: How AI can solve the biggest call centre challenges today Why conversational AI and humans work better together The... 1 month ago | 67 mins Why Contact Centre solutions can help SME’s compete more effectively Steve Pels, Contact Centre Action, Hannah Lidster, Sydney FC and Dobek Bociarski, GoTo Hybrid and remote work models can lead to greater productivity but can also result in complexities for businesses, especially when it comes to interac... 6 months ago | 56 mins Minimize GDPR Compliance and Security Risks with Chatbot Testing Emily Harris - Innovation Specialist, Cyara In this short video, learn how to minimize GDPR compliance and security risks by leveraging Cyara Botium, the only end-to-end, automated chatbot testi... 4 months ago | 6 mins Why Moving to the Cloud is more Important than Ever Featuring Blair Pleasant, President and Principal Analyst COMMfusion & Elizabeth Magill Senior Director of Marketing, Cyara We look at todays "uncertain challenging times and the new normal", why cloud for the contact centre, some cautions and ways to migrate to the cloud. 3 months ago | 60 mins Load more
