Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date ContentOps in Conversational Artificial Intelligence Guest: Jurgen Gravestein > Host: Rahel Anne Bailie Conversation design is at a stage in the maturity model that we all recognize: the need is well-understood, but the tools haven’t caught up. The tools... 3 weeks ago | 61 mins The Power of Conversational AI Terence Thambi Rajah, Commerce Consultant at LivePerson, Con Contronis, Solutions Consultant at LivePerson Watch this insightful on-demand webinar to learn how to increase upsell and conversions, boost customer satisfaction, and provide an engaging customer... 6 months ago | 57 mins Navigating next-gen marketing: more channels, changing data, more expectations Paul Herman, Senior Vice President, Global Digital Transformation Services, Sprinklr It’s not easy working in marketing today. Whether you’re a VP of Media, a Research Analyst, or a Brand Marketer, we are all operating with a greater d... 3 months ago | 30 mins Addressing Challenges of the New Economy with Conversational Intelligence Dan Miller, Lead Analyst, Opus Research; Jeff Arduino, Director, Spectrum Retirement; Gregg Johnson, CEO, Invoca Marketing, sales, and customer support are constantly under pressure to meet ROI objectives through advertising optimization, sales acceleration, and ... 3 months ago | 49 mins Conversational Intelligence: Measurable Results Through Better Listening Dan Miller, Lead Analyst, Opus Research; Emily Nave, Head of Product, LivePerson; Katie van Zyl, Senior Director, GoDaddy Brands understand that if they are not delivering great customer experiences (CX) across digital and voice channels, it is an existential threat. And ... 6 months ago | 48 mins Conversational Intelligence: Empowering Human and Virtual Agents Derek Top, Research Director; Scott Baker, Senior Analyst, Opus Research; Evan Macmillan, CEO & Co-Founder, Gridspace Successful implementations of conversational intelligence are driving incremental revenue, reducing servicing costs and improving customer experiences... 8 months ago | 51 mins Transformando negocios con WhatsApp Business Platform Santiago Ristol; Ricard Sala La forma en que nos comunicamos e interactuamos entre nosotros está en constante evolución. En los últimos años, se ha ido observando una clara evoluc... 7 months ago | 62 mins How to improve conversion rates and increase revenue with conversational AI Jordi Torras, Inbenta's CEO Conversational AI can supercharge your conversion process. In this talk we will discuss how! We'll discuss: Search and E-commerce NLP and conversatio... 2 years ago | 60 mins Action Plan for ASR: Applications for Conversational Intelligence Dan Miller, Lead Analyst Opus Research; Scott Stephenson, CEO, Deepgram; Derek Top, Research Director, Opus Research Businesses are just scratching the surface when it comes to employing the insights derived from speedy, accurate automated speech recognition. In thi... 2 years ago | 48 mins The Future of Retail CX—Winning in the Digital Era with AI Mandy Huckaby, VP, Practice Lead & Celene Osiecka, Sr. Director, Conversational Design - [24]7.ai COVID-19 changed customer shopping behaviors dramatically overnight—and they’re not changing back. In fact, customer expectations for seamless, on-dem... 2 years ago | 41 mins Load more
