Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date AI & the Economist: Using AI and data to drive customer engagement Join Phillip Cornell, Principal, Economist Impact at The Economist, and Charlie Godfrey, Sr. Director at Genesys AI is driving a revolution in customer experience – get in the fast lane Organisations globally are looking for ways to embed artificial intelligence... 2 months ago | 60 mins Identity Assurance: Addressing the Achilles Heel of Multi-Factor Authentication Joe O'Donnell, Chief Growth Officer, Validsoft; Dan Miler, Lead Analyst, Opus Research; Derek Top, Opus Research Increase in the number and size of data breaches and consumer fraud incidences reflect deficiencies in today’s approaches to identification and access... 3 hours ago | 37 mins Por que os Contact Center precisam de Conversational AI? Jair Silva e Marcelo Rodrigues Quer saber por que os centros de contato precisam de IA Conversacional? Neste webinar especialistas da NTT DATA e da Voximplant contarão o segredo de ... 1 day ago | 79 mins Webinar: Step Up Your Website Interactions with Conversational Marketing Drift Buyers today expect convenience, speed, and knowledgeable help, but most of all, personalisation. So how can brands deliver highly customised digital ... 6 days ago | 57 mins ¿Por qué los contact center necesitan conversational AI? Santiago Santa María/ Nicolás Calderón Una charla donde expertos de NTT Data y Voximplant darán una visión importante para mejor la experiencia de los usuarios, aumentar las ventas y reduci... 1 week ago | 63 mins Why Metadata and Taxonomy Matter Guest: John Horodyski > Host: Scott Abel Join Scott Abel, The Content Wrangler, for a chat with digital asset management and metadata ace, John Horodyski, managing director of innovation plat... May 24, 2022 3:00pm Contact Center AI is No Longer a ‘Science Project’ | Dialpad Dialpad, Kare Knowledgeware and Koopid Contact Center vendors have too often oversold AI as enabling all things to all people, while organizations have found both AI and omnichannel impleme... June 2, 2022 6:00pm The Future of Contact Centers: Digitalising using Conversational AI Adam Kobeissi, CGI | Chidi Akurunwa, CGI | Mykola Sochynskyi, Artificial Solutions The pandemic disrupted and changed the way consumers interact with organisations, expecting and demanding accessibility 24/7 through the use of digita... 2 months ago | 81 mins Teneo + Power BI: Your Conversational Solutions Enhanced by Data Visualization Ramazan Gürbüz, Conversational AI Developer In our quest to make your development team even more productive, we have recently developed a connector for our Teneo Platform to integrate with Micro... 5 months ago | 32 mins How much code do I need to build Conversational Experiences? Linette Manuel, Joaquim Bargalló, Mykola Sochynskyi, Yoleidy Carvajal We’re kickstarting 2022 with a fun discussion between Conversational AI experts who will discuss the subject of no-code / low-code and pro-code develo... 4 months ago | 52 mins Load more
