Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date 2022 CS Benchmark: How support quality impacts businesses Declan Ivory, VP of Customer Support, Intercom | Martin Kõiva, Founder & CEO, Klaus | Macrina Sheridan, Aircall Last year, Intercom, Klaus, and Support Driven published the first-ever customer service quality benchmark report with a goal of uncovering what good ... 3 weeks ago | 52 mins Financial Services 2025: The Secrets to Improved Customer Experience Sebastian Reeve, Director, Nuance. Chad Hamblin, Director, Microsoft. Andy Kingston, CS Strategy and Transformation, HSBC UK Consumer behavior and expectations have shifted dramatically, and how banks connect with customers is paramount. Consumers are flocking to digital pla... 3 days ago | 61 mins 2022 CS Benchmark: How support quality impacts businesses Declan Ivory, VP of Customer Support, Intercom | Martin Kõiva, Founder & CEO, Klaus | Macrina Sheridan, Aircall Last year, Intercom, Klaus, and Support Driven published the first-ever customer service quality benchmark report with a goal of uncovering what good ... 3 weeks ago | 52 mins 2022 CS Benchmark: How support quality impacts businesses Declan Ivory, VP of Customer Support, Intercom | Martin Kõiva, Founder & CEO, Klaus | Macrina Sheridan, Aircall Last year, Intercom, Klaus, and Support Driven published the first-ever customer service quality benchmark report with a goal of uncovering what good ... 3 weeks ago | 52 mins NETL's Dirk Van Essendelft talks about the Cerebras CS-1 Dirk Van Essendelft Dirk Van Essendelft, Machine Learning and Data Science Engineer at the National Energy Technology Laboratory (NETL) shares how his team is using the C... 1 month ago | 21 mins Programmability and architecture benefits for HPC on a Cerebras CS-2 system Adam Lavely Cerebras Systems performance engineer Adam Lavely explains programmability and architecture benefits for high performance computing (HPC) on a Cerebra... 1 month ago | 7 mins Cerebras Systems and National Energy Technology Laboratory (NETL) Panel Dr. Dirk Van Essendelft, Michael James, and Rebecca Lewington Dr. Dirk Van Essendelft (Principal Investigator, Advanced Computing and Artificial Intelligence, NETL), Michael James (Co-Founder and Chief Architect,... 1 week ago | 41 mins The Bold Reset: Structuring for Success in a Data Economy Kintu Joseph, Tealium | Ben Poole, 55 Singapore | David Harling, Moneysmart The perfect storm of market influences has led to a cookieless conundrum for companies. With a surge in online activity, tightening data privacy contr... July 13, 2022 5:00am Finding Beacons In The Dark - A Guide To Stopping Cobalt Strike Attacks Jonathan Jackson - Director Sales Engineering APJ Cobalt Strike (CS) is the most widely used advanced adversary simulation and threat emulation software. It's very powerful, for both good and bad acto... July 19, 2022 3:00am How Lacework’s security assessment established the cloud future for Clariness Gopi Kirishnamurthy, VP Product & Engineering @ Clariness Clariness accelerates patient recruitment for clinical trials, bringing new medicines and treatments to patients faster. Their infrastructure is on AW... July 19, 2022 9:00am Load more
