Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Making Bots Both Affective and Effective Alya Yacoubi, Head of Zaion Lab AI; Dan Miller, Lead Analyst, Opus Research; Derek Top, Research Director, Opus Research CX, Contact Center and Customer Care professionals are clamoring for solutions that make voicebots and chatbots more “affective,” meaning “sensitive a... 2 years ago | 48 mins
