Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Quest Series Episode 2: Agile Ecommerce Johan Liljeros - Avensia, Holden Bale - Huge, Mike Kretz - Nascent, Felipe Silberstein - Reign Agile Ecommerce: Quest to Serve Throughout the Quest Webinar Series, we take you through the customer journey by exploring three popular Contentful u... August 17, 2022 5:00pm Quest Series Episode 3: Knowledge Base Gavin Estey - Appnovation, Terry Stephenson - Phase2, Eric Feige - VShift Knowledge Base: Quest to Educate Throughout the Quest Webinar Series, we take you through the customer journey by exploring three popular Contentful ... August 24, 2022 5:00pm Quest Series Episode 1: Global Marketing and Localization Gayan Pathirana - Apply Digital, Roberto Carrera - EPAM, Ben Switzer - Havas Canada, Steve Shaw - Kin + Carta Europe Global Marketing and Localization: Quest to Inform Throughout the Quest Webinar Series, we take you through the customer journey by exploring three p... 5 days ago | 57 mins AI: Driving the Future of Customer Service | Dialpad Dialpad and Metrigy Learn how you can measure CSAT scores for 100% of your customer calls with the industry’s first, real-time AI-powered predictive engine. As part of o... 3 weeks ago | 61 mins Retain and Grow Your Customer Base with Exceptional Online Experiences Akamai’s Tara Bartley, Sr. Industry Marketing Manager, and Sam Marenco, Solutions Engineer The second half of 2021 offers a new opportunity for small to medium-sized businesses to retain and grow their customer base, as consumers move to sho... September 8, 2022 4:00pm Developing Modern Desktop Application in 2022 Marko Kaasila: SVP, Product Management. Tapio Haantie: Qt Business Line Director, and Maurice Kalinowski: Product Director Desktop application development is rapidly evolving. To successfully develop modern software in 2022 and get your product to market as fast as possibl... August 25, 2022 6:00pm The Personalization Strategy Behind Starbucks Relationship Marketing Efforts Barbara Spiering, vp Marketing Technology and QOPS, Starbucks Technology; Tim Glomb, VP Content and Data, Cheetah Digital Starbucks has built an incredibly loyal customer base by taking a more human approach to its brand experience. Their relationship marketing strategy ... 2 months ago | 28 mins Retina.ai Intelligence Product Demo Derek Browers, VP of Product at Retina.ai and Brett Kobold, Director of Analytics Predict Customer Lifetime Value From Day 1 with the all-new Retina platform. Retina is the AI-based customer insights platform built by analysts, for... 3 weeks ago | 40 mins Solving the Five Biggest Technology Pain Points in Retail Banking Dale Kim Technology modernization and re-platforming efforts are top-of-mind more than ever, especially in industries like retail banking that entail a demandi... September 8, 2022 4:00pm Fraud Prevention: The New-age Strategies to Safeguard Your Customer Experience CSO Leadership Live | Foundry | Akamai Join CSO Leadership Live on Fraud Prevention: The new-age strategies to safeguard your customer experience, featuring an exclusive fireside chat with ... September 20, 2022 5:00am Load more