Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date 6 Proven Use Cases for Increasing Loyalty and Retention James Burnham, Digital Strategist at Tealium Customer data is the key ingredient to driving loyalty and retention. Why? Because you can only proactively identify and target high-risk and high-val... 2 weeks ago | 28 mins Your Mobile Feedback Funnel is Broken — and What to Do to Fix it Alchemer Mobile GM Robi Ganguly Your mobile feedback funnel is broken. Here’s what to do about it. Alchemer Mobile (formerly Apptentive) General Manager Robi Ganguly takes viewers t... April 4, 2023 3:00pm Your Mobile Feedback Funnel is Broken — and What to Do to Fix it (APAC) Alchemer Mobile GM Robi Ganguly Your mobile feedback funnel is broken. Here’s what to do about it. Alchemer Mobile (formerly Apptentive) General Manager Robi Ganguly takes viewers t... April 5, 2023 12:00am Your Mobile Feedback Funnel is Broken — and What to Do to Fix it (EU) Alchemer Mobile GM Robi Ganguly Your mobile feedback funnel is broken. Here’s what to do about it. Alchemer Mobile (formerly Apptentive) General Manager Robi Ganguly takes viewers t... April 5, 2023 8:00am 5 Key Steps to Maximize Revenue and Customer Success while Migrating to SaaS Steven Noel, Pre-Sales Engineer Manager and Jim Krasovic, Regional Sales Manager, Thales Software Monetization An interactive session on transitioning from on-premise delivered hardware and software revenue strategy to recurring revenue strategy delivered via S... 1 month ago | 31 mins Maximizing Customer Retention with Causal AI Claudia Westby, Data Scientist, causaLens Stop trying to predict churn. Start by understanding why customers stay and then find more of them. Are you still trying to prevent churn? It’s time ... 2 months ago | 39 mins Account Based Marketing’s Biggest Impact: Customer Lifetime Value (LTV) Justin Gray and Jamie Kirmess Account-based marketing (ABM) is all about investing in the right accounts with the highest conversion rates, largest deals, lowest churn rates, and h... 3 months ago | 32 mins Achieve customer service excellence: How AI can drive better outcomes Dialpad and ZK Research AI is changing the way contact centers work. With the right AI tools, you can empower agents to work smarter, decrease turnover, and increase customer... 2 months ago | 49 mins Accelerating Software Business Transformation in 2023 Darim Rahmatallah, Senior Product Manager | Adrian Pearce, Business Value Consultant || Thales The 2023 global economic climate is driving software vendors to pivot their business models to become more resilient and drive new opportunities for r... March 30, 2023 9:00am The dawn of the new bot: Conversational AI that’s anything but artificial LivePerson, Bupa, Faethm, Principles During this virtual event, participants will have the opportunity to hear from APAC thought leaders and subject matter experts in Customer Experience ... 3 months ago | 103 mins Load more
