Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date A CX Moment with Mizuno: Building Brand & Customer Loyalty Roisin Hunt, Zendesk Senior Manager of Events; Whitney Conner, Mizuno Director of Customer Support In this latest installation of our “A CX Moment” series, Roisin Hunt, Zendesk Senior Manager of Events, invites you to join her for a candid conversat... 3 weeks ago | 28 mins How to Achieve a Unified CX across a Diverse Product Suite Roisin Hunt, Zendesk Senior Manager of Events; Chris Karp, Chief Customer Officer at Auctane From same-day delivery and intuitive shipping software to a network of providers, Auctane’s focus is on providing quick, seamless, and accessible ship... 3 weeks ago | 30 mins Dutch Bros Coffee Balances Speedy Service & Meaningful CX Roisin Hunt, Zendesk Senior Manager; Angi Veek, Sr. Director CX Dutch Bros Coffee; Sonia Martin, Sr. Customer Success Manager Zendesk Senior Manager of Events Roisin Hunt poses the following question to kick-off this “A CX Moment” episode—to which we assume many of you can re... 3 weeks ago | 29 mins Organisational data: How can it be used forensically for better M&A results? Steve Ackland & Matt Smith (Aim Ltd), Anirvan Sen (Fifth Chrome), Rob Heaton & Toby Tester (Global PMI Partners) We know that data is the most important resource in an organisation after its people. So what can it tell us about an organisation when it comes to bu... October 18, 2023 8:00am dataBelt® - What is dataBelt and who is it for? Aim Ltd dataBelt® is a data compliance and cleansing tool available on-premise or in the cloud, used to create accurate and consistent data for error-free pro... 3 days ago | 2 mins How Careful Planning & Due Diligence are Steering Vitality to Cloud Success George Seddon, Vitality & Clara Eckel, Cyara. Cyara invites you to sit in on a conversation with George Seddon, Vitality’s Group Contact Routing Manager. As the expert in charge of his organizatio... 3 months ago | 23 mins Strange Bedfellows: Software, Security and the Law Sam Quakenbush, Senior Director, Field Innovation & Strategy at Mend.io The ongoing rise in cyberattacks across the software supply chain and a shifting regulatory landscape are forging an unlikely alliance between CISOs, ... 4 weeks ago | 61 mins Third-Party ESG Due Diligence: Why It Matters for Your Organization Stephanie Font - Director, Operations Group, Diligent & Faiza Asifuddin - Director, ESG, Diligent Alongside increased stakeholder scrutiny, ESG regulations continue to sweep the globe. With these changes comes a heightened need for companies to ens... 8 months ago | 23 mins dataBelt®: A complete M&A non-financial due diligence platform (exec summary) Matt Smith dataBelt® is AIM’s proprietary AI and machine learning data solution that supports buy and sell-side throughout the end-to-end M&A lifecycle, providin... 6 months ago | 5 mins AI Regulation and the Contact Center Vince Lynch, CEO and Owen McGrath, Head of Sales, IV.AI What do Facebook, a COVID19 prediction model, and Bronx Honda all have in common? All three were specifically referenced in a recent FTC announcement ... 4 months ago | 19 mins Load more