Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How Amdocs Uses its Global B2B VoC Program to Drive Improvement (EU) Tzachi Ben-Sasson, Head of Global Voice of the Customer at Amdocs; Ryan Tamminga, SVP of Product and Services at Alchemer Join Amdocs, a leading global software and services provider to communications and media organizations, to hear how they use Alchemer to deliver a bes... 17 hours ago | 48 mins How Amdocs Uses its Global B2B VoC Program to Drive Improvement (APAC) Tzachi Ben-Sasson, Head of Global Voice of the Customer at Amdocs; Ryan Tamminga, SVP of Product and Services at Alchemer Join Amdocs, a leading global software and services provider to communications and media organizations, to hear how they use Alchemer to deliver a bes... 1 day ago | 48 mins How Amdocs Uses its Global B2B VoC Program to Drive Improvement Tzachi Ben-Sasson, Head of Global Voice of the Customer at Amdocs; Ryan Tamminga, SVP of Product and Services at Alchemer Join Amdocs, a leading global software and services provider to communications and media organizations, to hear how they use Alchemer to deliver a bes... 1 day ago | 48 mins Loyalty and Retention. Not Synonyms. Ryan Tamminga, SVP of Product and Services; Vanessa Bagnato, Dir. of Product Marketing This webinar will discuss how customer experience creates loyalty which leads to growth and retention. Many companies master one or two of these initi... May 24, 2022 3:00pm Loyalty and Retention. Not Synonyms. (APAC) Ryan Tamminga, SVP of Product and Services; Vanessa Bagnato, Dir. of Product Marketing This webinar will discuss how customer experience creates loyalty which leads to growth and retention. Many companies master one or two of these initi... May 25, 2022 12:00am Loyalty and Retention. Not Synonyms. (EU) Ryan Tamminga, SVP of Product and Services; Vanessa Bagnato, Dir. of Product Marketing This webinar will discuss how customer experience creates loyalty which leads to growth and retention. Many companies master one or two of these initi... May 25, 2022 8:00am The Metrics Gap: Your CX Strategy Suffers Without Tracking These Key Metrics Genefa Murphy (CMO, Five9), Robin Gareiss (CEO & Principal Analyst, Metrigy) Metrigy CEO and Principal Analyst, Robin Gareiss, and Five9 Chief Marketing Officer, Genefa Murphy, will show you how to obtain and leverage the right... May 24, 2022 3:00pm WINNING ON PURPOSE: The Unbeatable Strategy of Loving Customers Fred Reichheld - Author; Shep Hyken Customer Service and Experience Expert; Joanna Palmer - RingCentral Join RingCentral’s CX book club event as Shep Hyken speaks with author, Fred Reichheld about his latest book, WINNING ON PURPOSE: The Unbeatable Strat... 2 weeks ago | 41 mins Maximize Value from your CX Program (APAC) Jon Wood, Onboarding Manager; Alli Milne, Digital Learning Content Manager; Jeannie Zaemes, Director of Growth Marketing Customer experience (CX) programs offer the potential for long-term return on investment (ROI) derived from improved satisfaction, loyalty, advocacy, ... June 2, 2022 12:00am Maximize Value from your CX Program (EU) Jon Wood, Onboarding Manager; Alli Milne, Digital Learning Content Manager; Jeannie Zaemes, Director of Growth Marketing Customer experience (CX) programs offer the potential for long-term return on investment (ROI) derived from improved satisfaction, loyalty, advocacy, ... June 2, 2022 8:00am Load more
