Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Journey Mapping—Help Your Customers Bloom | ARIS Tech Talk J-M Erlendson, Senior Solutions Architect, Software AG Goodbye winter, hello spring! In this webinar, ARIS Expert J-M Erlendson will show you how to make your customer journey maps flutter and flourish. J-... 2 weeks ago | 60 mins Delivering Personalized Experiences at Scale with Adobe Experience Manager Karthik Muralidharan, Adobe, Murali Vytla, Cisco Systems, Ali Shoukat, Cisco Systems Today’s digital-first customers expect seamless, personalized experiences wherever they are. Cisco sets an example for delivering unique content and e... 4 weeks ago | 57 mins How to lead contact centers with empathy for transformational CX Ben Devey, Director of Customer Experience at Ollie Digital transformation is no longer negotiable in contact centers. Outdated systems can negatively affect agent culture and productivity, ultimately i... 2 months ago | 90 mins Accurately Map Your Customers’ Journeys with a Real-time CDP Mike Leone - Senior Analyst at ESG and Allan Rogers & Valerie Anders from Tealium According to ESG research, 47% of organizations say their most important objective this year is providing a better and more differentiated customer ex... 6 months ago | 23 mins Ransomware Protection: Across the Attack Surface and Along the Kill Chain David Finger, VP Product Marketing, Fortinet; Aamir Lakhani, FortiGuard Labs, Fortinet For ransomware operators to successfully encrypt data they first need to deliver code to target devices. In order to find those devices, attackers rel... 1 week ago | 34 mins Map Your Customers’ Digital Journeys and Deliver the Experience they want John Blum, Director, Solutions Engineering, Glassbox & Michael Horwitz, Product Marketing, Glassbox There are increasing numbers of analytics tools that map your customers journey across your websites and apps . But showing what they are doing is onl... 7 months ago | 36 mins Align Your Second Generation MAP With Your Digital First Buyer’s Journey Marianne S. Hewitt, Marketing Strategy and Technology Leader, The Growth Strategy Group Second generation Marketing Automation Platforms (MAPs) are not flexible enough with access to real time data to deliver the CX your customers deserve... 6 months ago | 35 mins Customer 360 View Is Crucial to an Integrated User Journey Stephanie Dechamps, APJ Marketing Director at Boomi When you weave together customer data from across your digital ecosystems, you gain business insights that drive growth. And you can enable a seamless... 9 months ago | 17 mins Mapping the Customer Journey Guest: Kevin P Nichols • Hosts: Patrick Bosek and Scott Abel Join Patrick Bosek and Scott Abel for Coffee and Content with enterprise content strategy guru, Kevin P. Nichols as we explore the need to map the cus... 2 years ago | 46 mins Industry CXO Conversations: Transforming Manufacturing Tiffany Choong, Darryl McKinnon, Arup Mandal, Jim Tseng, Moderated by Simon Hyett Businesses across industries are slowly shifting into a more digitalised approach to keep up with the increasing competition. Included in it is the ma... 5 months ago | 67 mins Load more
