Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How to build an expert onboarding strategy Antoinette Taaffe, Senior Field Marketing Manager at Intercom | Thomas Maremaa, Co-Founder & CEO at Encuadrado Onboarding is about so much more than introductions. It’s about keeping up the conversation across the customer lifecycle. That way, your users become... May 31, 2022 10:00am The Power of Orchestration: Why Firms are Moving to Identity Proofing Platforms David Mattei - Fraud & AML, Aite-Novarica; Nicholas Dinh - Global Head of Operations, Credit Sesame; Bala Kumar - CPO, Jumio When it comes to remotely onboarding customers, businesses have adopted eKYC solutions to ensure their new customers are who they say they are and are... 3 weeks ago | 57 mins How to: Super charge your New Employee Onboarding in Freshservice Nishant Arora: Product Marketer, Freshservice Having an efficient onboarding process is to do more with new employee experience than the teams enabling the process. While digitization does the par... 2 months ago | 21 mins How to De-risk Online Financial Ecosystems Jumio, Wipro, Capco and Interactive Brokers panelists From onboarding to ongoing monitoring, providing a secure digital platform is a must for banking and financial services providers. In this session, In... 1 month ago | 52 mins Automate request fulfillment & resolve tickets using Orchestration Centre Vishal Abraham, Senior Product Manager, Freshworks Gartner says 80% of organizations will switch to automating cloud-based workloads by 2024. Now, don’t you want to be one of them as well? Join us to... 2 months ago | 35 mins Empower Your Hybrid Workforce With Virtual Training Environments Grigori Trofimov, Solutions Architect; Renato Putini, Director, Parasoft Many customer services have shifted to digital channels such as contact centers. Expanding teams in hybrid locations has its own set of challenges, in... 3 months ago | 35 mins How to Speed and Simplify Cloud Onboarding Asad Hasan, Senior Solutions Architect, Barry Li, Principal Customer Solutions Architect Is onboarding customer-facing applications to the cloud slowing you down? The process of creating a seamless and secure onboarding experience is more ... May 19, 2022 5:00pm How to Speed and Simplify Cloud Onboarding (emea) Asad Hasan, Senior Solutions Architect, Barry Li, Principal Customer Solutions Architect Is onboarding customer-facing applications to the cloud slowing you down? The process of creating a seamless and secure onboarding experience is more ... 2 days ago | 29 mins Their Success is Our Success: The Importance of Implementation Strategies Wisetail & Audrey Benet | Director, Training at GuestCounts Hospitality Sit back, relax, and join us for Wisetail's learning leader event - Their Success is Our Success: The Importance of Implementation Strategies In thi... May 20, 2022 5:00pm Unlock the Power of Effective Onboarding Claire Dwight - Thomas International, Jonathon Pidd - Pure Retirement and Jo-Mari Horn - University of the Free State Research by Brandon Hall Group (2015) identified that organisations with a strong onboarding process can improve new hire retention by 82% and improve... 6 days ago | 60 mins Load more