Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date WEM innovations help you to better engage agents with today's CX complexities Oru Mohiuddin, Senior Research Manager, IDC and Dana Shalev, Head of Product Marketing, NICE Traditional WEM capabilities are not enough to support the challenges of modern-day contact centers. Customer service is critical to business value, a... 1 week ago | 48 mins High Impact Sales and Marketing Collaboration Samantha Stone, Founder & CMO, The Marketing Advisory Network It’s common sense that organizations that rally together around shared goals will drive more efficiency than those where different functions are at od... April 26, 2023 3:00pm Business Transformation with dataServe® and ChatGPT Matt Smith, Aim Ltd ChatGPT is game-changing... and so is dataServe®! In this webinar, Matt Smith, Product Owner and Designer of dataServe®, will introduce you to dataSer... May 4, 2023 9:00am Real Impact from Intent Data in 2023 Malachi Threadgill, Principal Analyst, Forrester Combined with over-arching trends towards digital, the events of the past few years have caused distinct shifts in buyer behavior. And now, as economi... 1 month ago | 45 mins Maximizing Intent Data and Its Impact on GTM Teams Annie Matthews, TechTarget; Tamye Oshman, Xcitium; Nicole Kimmick, Alation As marketing and sales teams strive to improve and streamline their GTM strategy, they’re looking for ways to understand where their customers are in ... 1 month ago | 27 mins dataBelt® - Real-time Customer Satisfaction Aim Ltd dataBelt® is a data compliance and cleansing tool available on-premise or in the cloud, used to create accurate and consistent data for error-free pro... 2 days ago | 1 min Do more - with more of your assets German Bertot, Asset Management BU You know that adage, “do more with less”. Hmmm, we’d rather turn that on its head and instead do more with more of your assets. However, we can only d... 1 day ago | 23 mins Enabling value creation with ITIL-focused integrated IT service management Ed Perez, Solution Consulting Manager – NA, IFS assyst; Troy DuMoulin, VP Research & Development, Pink Elephant Getting IT service management (ITSM) right is a tricky business, but when successfully executed, it can provide organizations with many benefits. To t... 2 days ago | 43 mins ITSM Integration in Cloud & Container Resource Optimization Andrew Hillier, CTO, Densify & Amit Johry, VP, Product Management & Tech Services, Densify Watch this 20-min session to hear Densify’s experts discuss their findings from the field and walk through the 5 key requirements of ITSM integration ... 1 day ago | 25 mins Beyond provisioning: A beginner's guide to automation Tricia McConnell, Product Marketing Manager, Ansible Automation Platform A solid automation strategy can help you innovate faster, increase IT productivity and efficiency, and reduce costs. Getting started on the right path... 1 week ago | 33 mins Load more
