Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How Lenders Can Protect Vulnerable Clients While Driving Efficiency Adriana Ellice-Flint In recent years, most growing lending businesses have jumped into the “Growth at all costs” bandwagon. As the cost-of-living crisis and rising infla... 6 months ago | 41 mins Are you building a BNPL [Later] or BNPN [Never] model? Paul Jozefak , CEO & Co-founder at receeve / Chris Warburton, Director at ROStrategy The payments industry has undergone a radical transformation over the past few years, thanks to the introduction of digital wallets, peer-to-peer onli... 9 months ago | 45 mins Financial Services: Aligning Collections with Borrower Engagement Joaquin de Valenzuela, Head of Financial Service, Salesforce UKI Due to the COVID-19 crisis and the economic slowdown, lenders are increasingly focused on retail credit risk management, while at the same time lookin... 2 years ago | 65 mins FICO Webinar: Debt Collection 2020 - Customer Engagement | Aug 25, 2020 Bruce Curry, VP, EMEA C & R; Jordi Vallcorba, CCS Expert, FICO; Huw Vaughan, Sr. Business Strategy Consultant, FICO Customer Engagement: How to manage omnichannel customer engagement and self-service from payment to restructure agreements The world of customer con... 3 years ago | 61 mins FICO Webinar: Debt Collection 2020 - Affordability | Aug 27, 2020 Bruce Curry, Vice President, EMEA Collections and Recovery How to improve affordability validation? Traditionally affordability assessments are long arduous processes for both customers and employees as the ... 3 years ago | 53 mins FICO Webinar: Debt Collection 2020 - Decision Optimisation | Sep 02, 2020 Ulrich Wiesner, Senior Consultant, FICO Analytics team, EMEA Decision Optimisation: How to use your data and analytics to optimize debt restructures and collection treatment strategies On the back of the COVID... 3 years ago | 61 mins Future of Digital Collections with Effortless Affordability Assessments John McMahon, Sr. Partner, FICO; Russell Robinson,VP CCS,FICO; Olly Betts - Chief Product Officer, OpenWrks How effortless affordability assessments can help you shape the future of your digital collections? July 01, 2020, 11:00 am UK BST| 60 mins Affordabi... 3 years ago | 57 mins The Digital-First Collections Strategy Imperative – McKinsey & FICO Bruce Curry, VP, EMEA Collections and Recovery; Matt Higginson, Partner, Financial Services Practice, McKinsey & Company "With families continuing to struggle to make ends meet, lenders that find the right combinations of digital-first customer support will experience th... 1 year ago | 58 mins Collections Demos Webinar Bruce Curry, Vice President, EMEA Collections and Recovery Collections Demos Webinar 3 years ago | 33 mins FICO Webinar: 8 Success Tips for Debt Collection in the Pandemic Bruce Curry, Vice President, EMEA Collections and Recovery FICO Webinar: 8 Success Tips for Debt Collection in the Pandemic July 30 2 PM UK BST | 3 PM CEST COVID-19 challenges are putting unprecedented press... 3 years ago | 58 mins Load more