Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How Can I Tap Into AI's Potential in the Contact Center Beyond Chatbots? Jon Arnold, Principal, J Arnold & Associates and Lauren Maschio, Senior Manager, Product Marketing Team NICE While many contact centers are transforming to focus on customer experience, they’re not actually going far enough. They’re going in the right directi... 6 days ago | 51 mins Streamline Budget Planning with Business Intelligence Gowri Selka, Volantsys | Nicholas Miller, ClickUp | Claudia Pilgrim, Capital Consulting Group Operational and budget planning can quickly become a jumble of numbers as organizations attempt to finance next quarter’s operations. Business Intelli... 5 months ago | 60 mins A Roadmap to Authentic B2B Webinar Content Olivia Dassler, Fiona O'Connor, and Mike Marsdale (TechTarget) In today’s largely digital buying environment, webinars provide the opportunity to engage your audience, create valuable content, and reach new prospe... 4 weeks ago | 64 mins ChatGPT: aliado o enemigo en la era de la IA Juan Carlos Montero, Director de Digital Technology NTT DATA México Desde el surgimiento o popularización de ChatGPT surgieron diversas opiniones, mitos y teorías sobre el impacto que esta herramienta tendrá en la form... March 29, 2023 1:00am Transform your digital operations to react and respond faster to change Juliana Beauvais, IT and Enterprise Asset Management ServiceNow Everyone is being subjected to massive change, whether it’s the variety, level, or pace of change – or all three. How we transform our digital operati... March 29, 2023 3:00pm The 2023 State of Data Collection Jai Davda, CIO, FormAssembly | Tomer Madori, GM of IT & Digital Solutions, TechUnity How do security-conscious organizations handle the collecting and processing of their data? What are the challenges of data collection in today’s data... March 29, 2023 6:00pm How Intelligent Document Processing is transforming the Healthcare industry Anil Vijayan, Partner - Everest Group & Sajesh Gopinath, General Manager - UST SmartOps™ The healthcare industry is grappling with a shortage of resources due to economic uncertainties, skyrocketing demand, reduced operating margins, and a... 6 hours ago | 56 mins Thriving in Turbulent Times: Tackling Threats and Risks in 2023 David Brookes-Smith, Cloud Security Specialist - Rapid7, Ellis Fincham - EMEA Practice Manager - Threat & XDR As organisations migrate to the cloud, security teams face ever-evolving challenges to define and quantify risk and respond to threats. In this four... March 29, 2023 10:00am Securing the Digital, Distributed Enterprise Shahnawaz BACKER, Senior Solution Architect, F5 The unprecedented disruption over the last couple of years has structurally altered the composition and defining characteristics of the enterprise IT ... March 30, 2023 9:00am Successfully Securing Industrial Digital Transformation - Part 1 Fortinet & Claroty Operational Technology Experts Digital initiatives are critical to the success of production and operations in every industrial sector, with benefits in customer responsiveness, ass... March 30, 2023 9:00am Load more