Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How to Deliver a Better Product Experience to Enhance Omnichannel CX Kristin Naragon, Chief Strategy & Marketing Officer & Special Guest: Heather Hershey, Research Director, IDC According to Akeneo’s B2C Survey, 66% of customers browsing for a product will stop buying from a brand due to a poor product experience or missing in... 4 weeks ago | 34 mins Altitude 2022: Edge Computing for Large Scale E-Commerce Gustaf Nilsson Kotte, Senior Software Engineer at IKEA Retail (Ingka Group) Continue our Altitude 2022 Series with how edge computing is helping Ingka Group of IKEA retail achieve success at scale. IKEA.com is one of the 10th... 2 months ago | 12 mins Rethinking Ecommerce Performance Management Shubham Srivasta, Sukanya Ray, and Karan Dalal from WalmartLabs and Sankalp Basavaraj from Akamai Prepare for high-traffic events all year with a proactive monitoring strategy. Digital traffic grew 13% the week leading up to Cyber Week, Salesforce... 3 months ago | 76 mins Don't Let Poor Website Performance Impact Your Bottom Line This Holiday Season Sheryl Kingstone, Head of Customer Experience & Commerce, 451 Research | Adrian Herrera, CMO, Varnish Software A recent survey conducted by 451 on 2021 Holiday Shopping trends found that more than 44% of people will abandon their online purchases due to poor we... 4 months ago | 51 mins Innovation Day Ireland: How to Create Seamless Customer Service Paul Gillart, Managing Director at The Skin Nerd Our world is experiencing a major transformation. It’s time to design effortless customer experiences with connected customer service at the foundatio... 3 months ago | 21 mins Data in Motion & Apache Kafka® Use Cases for Retail and eCommerce Lawrence Stoker, Senior Solutions Engineer at Confluent Retailers that have embraced the opportunities of the prolonged pandemic are emerging leaner and stronger than before. Contrary to expectations, many ... 4 months ago | 60 mins Driving Outcomes Through Your Customer Experience Customer Experience Expert, Karen Garritano, HCL Software Customer Experience - presentation given by HCL Software at the virtual Nordic MarTech Event, Oct 5 2022. In only 10 minutes, our CX expert will take ... 5 months ago | 13 mins Akamai & RHISAC: Reducing Ransomware Risk for Retailers Akamai & RHISAC: Reducing Ransomware Risk for Retailers Retailers face dynamic and complex attack surfaces - both physical and digital – requiring defenses that prevent attackers from moving laterally acros... 3 months ago | 32 mins Don't Let Poor Website Performance Impact Your Bottom Line This Holiday Season Sheryl Kingstone, Head of Customer Experience & Commerce, 451 Research | Adrian Herrera, CMO, Varnish Software A recent survey conducted by 451 on 2021 Holiday Shopping trends found that more than 44% of people will abandon their online purchases due to poor we... 5 months ago | 51 mins The increasing impact of the 2021 VAT tax legislation Peter Boerhof, Vertex Inc; Jane Curran, Deloitte LLP; John McCarthy, Taxamo; Yuliya Logunova, Rakuten Vertex hosted panel webcast with Deloitte, Rakuten and Vertex. This webcast will: - Take a look at the EU VAT e-commerce rules and how they apply - ... 4 months ago | 64 mins Load more