Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date What They Don’t Teach You At “Traditional” Sales Management School Colleen Stanley, The Emotional Intelligence for Sales Expert Sales managers are often set-up to fail. You’ve seen this movie before. Top producer gets promoted to sales leadership only to discover the skills nee... 3 months ago | 38 mins Fostering Gen Ed Curriculum Improvements Kristina Collins, Vice Provost, Accreditation and Assessment Kerry Jones, Academic Excellence and Effectiveness Coordinator Tiffin University’s mission is to link knowledge to professional practice. In less than two years, Tiffin University went from inspiration to implemen... 2 weeks ago | 31 mins The New P&L speaks to Archana Shetty, Executive Leadership Coach; CEO of WELEAD Paul Spiers, Founder, The New P&L - Principles & Leadership in Business Podcast series This week’s guest on The New P&L – Principles & Leadership in Business podcast series is the outstanding Archana Shetty. Archana is an Executive Leade... 2 weeks ago | 51 mins Motivation in crisis - How to engage your employees now Emilia Bradea Popescu, Senior Trainer at Thomas International & Jonathon Pidd, L&D Manager at Pure Retirement Companies with a highly engaged workforce have 21% higher profitability and 17% higher productivity than companies with a disengaged workforce. (Gallu... 1 month ago | 50 mins Making Bots Both Affective and Effective Alya Yacoubi, Head of Zaion Lab AI; Dan Miller, Lead Analyst, Opus Research; Derek Top, Research Director, Opus Research CX, Contact Center and Customer Care professionals are clamoring for solutions that make voicebots and chatbots more “affective,” meaning “sensitive a... 3 weeks ago | 48 mins Watch Your Tone! Defining Corporate Tone of Voice at Scale Colleen Jones- President and Founder, Content Science; Chris Carroll- Head of Product Marketing, Acrolinx Your company’s tone of voice helps you engage and connect with your audience, as it shows your brand identity and lets people get to know what you’re ... 3 months ago | 45 mins Emotive Writing: How to Create Content That Resonates With Your Audience James Longbotham- Solutions Lead, Acrolinx; Rebkah Cramerus- Data Scientist, Acrolinx 92% of customers are more likely to stay loyal to your brand if you create a positive emotional connection (Deloitte Digital). We all know that drawin... 4 months ago | 34 mins Emotional Intelligence For Sales Leadership Colleen Stanley, The Emotional Intelligence for Sales Expert Sales managers often get set-up to fail. You’ve heard this story. Top salesperson gets promoted to sales manager, only to discover the skills needed t... 1 year ago | 45 mins Well-being Ep. 3 - Leveraging EQ to Promote Performance & Wellbeing • Dr. Joan Freedman, Clinical Psychologist and Executive Coach • Caitlin Carter, Director of Client Services, Wisetail Emotional Intelligence (EQ) is not a new concept, yet it’s an essential skill that especially important today, as we continue to navigate the challeng... 6 months ago | 59 mins What They Don’t Teach You At “Traditional” Sales Management School Colleen Stanley, The Emotional Intelligence for Sales Expert Sales managers are often set-up to fail. You’ve seen this movie before. Top producer gets promoted to sales leadership only to discover the skills nee... 1 year ago | 38 mins Stop Killing Deals - Episode 13 - Connection with Colleen Stanley George Bronten, The Sales Effectiveness & Tech Expert In this Inside Solution, we dive into how connection affects sales teams. Learn what it means to build resilient sales teams that are self-aware, othe... 3 months ago | 35 mins Enterprise Automation and RPA: All about Botifying the BOT Fawzi BenMessaoud, Professor of Informatics & AI, Indiana University & Purdue University School of Informatics & Computing Fueled by extreme connectedness, data explosions, cloud computing, and the rise of AI and the democratization of AIOps, AI and cognitive bot automatio... 5 months ago | 34 mins Healthline Live Town Hall: Mental Health in Focus Faye McCray, Erin Petersen-Edge, Steve Swasey Nearly one in five adults in the U.S. lives with a mental health condition. This number is increasing in the wake of the year we have just experienced... 5 months ago | 83 mins THE POWER OF CREATIVE: Reaching consumers in health, fitness, and finance VentureBeat x yellowHEAD Gaining consumer attention is hard in every vertical. But in some industries, such as health, wellness, finance, and insurance, it can be particularly... 2 months ago | 61 mins The CX Best Practices You Didn’t Know You Needed for FinServ Kurt Trauth, SVP of Customer Experience Strategy The pandemic likely tested many of your CX best practices over the last year; but as FinServ companies look towards the new normal, new best practices... 7 months ago | 31 mins Emotional Resilience: How to manage your teams through a crisis Carmen Amador Barreiro, Organisational and business psychologist and Alex Vincent, Learning & Development Specialist Grab a coffee and join our latest webinar series, Thomas Talks, as Carmen and Alex discuss how managers can best support their teams through the confl... 1 year ago | 58 mins Hoe help jij jouw medewerkers door de crisis heen? Carmen Amador Barreiro, Organisational and business psychologist & Annemarie van der Heijden, Trainer at Thomas Nederland Ga er lekker voor zitten en log in voor ons webinar uit de ‘Thomas Talks’ reeks: Emotionele Veerkracht. Dit webinar is reeds eerder gepresenteerd in h... 11 months ago | 46 mins The Weird Adventures of Publishing My Book Shelley Brown We have all had the experience of going into a bookstore, or these days going on Amazon, to explore books. If you're a book lover, it's like a candy s... 2 months ago | 45 mins Fearlessness as a Daily Practice Devon Grilly Do you spend time and energy worrying about things that never happened? Do you worry about being “found out” that you are not good at somethi... 1 year ago | 36 mins Managing Frustrations: Understand your team and optimise performance Elne Janse van Rensburg, Business Psychologist and Mollie Tatlow, Business Psychologist Frustration naturally occurs when we cannot control situations or people, in the way that we would like. The current situation is one of those times. ... 1 year ago | 47 mins The Digital Workforce: Skills for the Future Nicola Inge | Roger White | Lorraine Stockle | Lianna Brinded Using new technology to increase efficiency makes sense, but it’s only one side of the coin – the future of work is the future of man and machine. Tha... 10 months ago | 43 mins Emotional Intelligence for Sales: 4 Ways To Leverage Emotion For Killer Success David Sill Head of Sales Enablement | DiscoverOrg Sales emotional intelligence is a real skill, with a very real impact on sales success. In this Whiteboard Wednesday video, you’ll learn techniques to... 3 years ago | 12 mins Why They Buy: Leveraging Sales Intelligence, EQ, and AI in Uncertain Times Sonia Dumas, The Financial Sales Expert In this fast-paced and deeply intellectual conversation, you will discover the science behind why prospects and clients buy. What triggers the Yes or ... 1 year ago | 42 mins Selling with Sensitivity Paul Watts, The Consultative Selling Expert w/guests Lisa Leitch & Adam Snider Selling with sensitivity may be more important now than ever, this presentation will arm sales professionals and sales leaders with tried and tested a... 1 year ago | 53 mins Unlock the power of your team - return, rebuild and thrive Elne Janse van Rensburg and Candice Seale, Business Psychologists at Thomas International The effects of working through COVID-19 have been an opportunity for individuals to shine, but not for teams to thrive. With some being furloughed and... 1 year ago | 59 mins Load more
