Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date Employee Centricity is the foundation of Customer Centricity Ryan Tamminga, VP of Customer Success, Susan McGovern, VP Customer Value & Enablement, Jeannie Zaemes, Dir. Growth Mktg. Every customer now looks for ways to do business both online and in-person according to their unique needs and situation. The most progressive organiz... 5 months ago | 45 mins How to Get Recognition Right in a COVID-Era Workplace Brie Harvey, Employee Engagement Evangelist & Matthew Tremmaglia, VP of Customer Success, Achievers After more than a year of uncertainty, socio-political turbulence, and relentless disruption, employee burnout and disillusionment are understandably ... 6 months ago | 50 mins Employee Centricity is the foundation of Customer Centricity Ryan Tamminga, VP of Customer Success, Susan McGovern, VP Customer Value & Enablement, Jeannie Zaemes, Dir. Growth Mktg. Every customer now looks for ways to do business both online and in-person according to their unique needs and situation. The most progressive organiz... 1 year ago | 45 mins What is Customer-Centricity? And how can it transform your business? Ryan Tamminga, VP of Customer Success — Susan McGovern, VP of Customer Value & Enablement A discussion with Alchemer on the cultural and technical business shifts that puts customers at the very core of the organization. Join Ryan Tamminga,... 6 months ago | 46 mins Freshfields: The Future Client Experience, Now Ivon Lalova, Salesforce | James Ross, Salesforce | Louis Roman, Interim CMO, Freshfields The pandemic has served as an accelerant, supercharging a pivot to client-centricity and rethinking how you serve your employees. Organisations have t... 9 months ago | 16 mins What is Customer-Centricity? And how can it transform your business? Ryan Tamminga, VP of Customer Success - Susan McGovern, VP of Customer Value & Enablement A live discussion with Alchemer on the cultural and technical business shifts that puts customers at the very core of the organization. Join Ryan Tamm... 1 year ago | 46 mins Reengineering Workflows with AI to Optimize Human Impact and Talent Gary Parilis, Associate Partner, Advanced Analytics & AI & Eric Bokelberg, HR Innovation Leader, Talent & Transformation, IBM The talent environment is undergoing a revolution, with employee-centricity along with data analytics and AI driving the transformation. Companies hav... 1 year ago | 32 mins A Retailer’s Guide: Optimize Your Assortment to Meet Consumer Demand Anil Gudimalla, Head of Planning & Merchandising, Aspire Systems; Greg Flinn, Head of Planning, Oracle Customer centricity has become a business imperative driven by the consumerization wave. It’s all about having the right products at the right time an... 2 years ago | 36 mins Best practices: Bring digital consumer intelligence to life Kate Hoffmire, Research Analyst, Brandwatch, Alex Jones, Research Analyst, Brandwatch According to Deloitte Research, companies who make more customer-centric decisions end up being 60% more profitable. Customer-centricity means every ... 2 years ago | 52 mins Unlocking Data to Transform Financial Services Patricia Hines, CTP, Industry Solutions Director, MuleSoft; Guy Murphy, Principal Solutions Consultant, MuleSoft Accessing, aggregating and transforming data is critical whether for creating regulatory reports, understanding the customer, or managing large data s... 7 years ago | 26 mins
