Search results Search for: Search Refine your results by duration: Any Under 5 mins Under 20 mins Over 20 mins Sort by: Relevance Views Date How to ask your customers great questions and gather actionable feedback Alan Mc Glinchey Startup Partnership Manager, Intercom | Sarah Cunningham-Scharf Head of Customer Success, Great Question Everyone agrees customer feedback is critical to shaping your startups’ offering, design, and future roadmap. Engaging your customers and understandi... July 7, 2022 10:00am 2021 OWASP Top 10: Vulnerable and Outdated Components - Ep 6 John Wagnon, Solutions Architect, F5 Open Source software exploits are behind many of the biggest security incidents. The recent Log4j2 vulnerability is perhaps the most serious risk in t... July 7, 2022 9:00am Webinar: The future of South African platforms Carolyn Erasmus, Kevin Hinton, Heather Hopkins Introducing our latest research, called "Platform evolution from the RDR and beyond: lessons from the UK experience". The research It shows how the re... 20 hours ago | 31 mins Enhance Your Users’ Experience, Security, and Productivity from Day 1 Lisa Matragrano, Adarsh Kesari, Taylor Boring Want to know how you can achieve seamless, secure onboarding that balances employee experience, management, and security? Join our expert panel as the... 1 week ago | 44 mins Deliver amazing customer experiences with data-driven, messenger-based campaigns Liam Keegan @ Intercom, Larry Geller @AWS, Sean Griffith @SimpleTexting, Travis Benson @Heap Find out how SimpleTexting uses Intercom, Heap, and AWS to accelerate discovery, execute personalised campaigns, and measure success. Join Liam Keega... 2 weeks ago | 57 mins Connect Enablement & Intelligence to Deliver a Personalized Customer Experience Nick Thompson, Vice President of Product Marketing at Mediafly There is a lot of activity during the buying and selling process. Buyers do their own research by engaging content, competitors, their network, and mo... July 21, 2022 7:00pm Driving Transformation in the Face of Changing Hybrid Work Models Darryl McKinnon, Chris Balogi, Abhishek Chakraborty, Attila Eman & Charles Ross Pandemic restrictions have helped improve our understanding of hybrid work and jump-starting its adoption. 52% of workers would prefer a more flexible... July 14, 2022 5:00am 2021 OWASP Top 10: Identification and Authentication Failures - Ep7 John Wagnon, Solutions Architect, F5 It is critical to confirm identity and use strong authentication and session management to protect against business logic abuse. Most authentication a... July 14, 2022 9:00am Delighting Customers through Automation Greg Blausey, Senior Director, Salesforce | Joaquim Viella Gallart, Head of MarTech and Salesforce City National Bank | Many banks are embarking on or doubling down on ways to continue operating quickly, while ensuring costs don’t skyrocket to survive and thrive in a po... July 6, 2022 6:30am How to build an expert onboarding strategy Antoinette Taaffe, Senior Field Marketing Manager at Intercom | Thomas Maremaa, Co-Founder & CEO, Encuadrado Onboarding is about so much more than introductions. It’s about keeping up the conversation across the customer lifecycle. That way, your users become... July 6, 2022 7:00am Load more
